Branch Manager of Operations

The Branch Manager of Operations at Securitas oversees daily operations in Rotterdam, guiding a team to deliver consistent, high-quality service. This position carries responsibility for both team leadership and operational performance. Key responsibilities Lead and support the local operations team Maintain high standards of service delivery Promote a posit…

Maran Ship Supplies Pte Ltd., a proud member of the Angelicoussis Group—one of the foremost leaders in global shipping—is seeking a highly motivated and competent Branch Manager to lead and coordinate all logistics and operational activities related to maritime stores and provisions in Rotterdam, Netherlands.About the RoleAs our Branch Manager, you will take charge of the daily operations at our ship chandling facility in Rotterdam. The successful candidate will possess robust managerial capabilities coupled with extensive knowledge of maritime logistics and supply chain operations. Your responsibilities will include overseeing personnel, optimizing workflows, ensuring exceptional service quality, and guaranteeing that all vessel supplies are delivered efficiently, safely, and in compliance with both company and regulatory standards.In this key leadership role, you will connect operational execution with strategic initiatives to drive high performance, cost-effectiveness, and customer satisfaction.Key ResponsibilitiesManage all site operations, encompassing logistics, warehousing, delivery coordination, and vessel supply activities.Lead, mentor, and inspire a multidisciplinary team (operations, logistics, warehouse, and support staff) for seamless daily operations.Strategically plan and prioritize operational tasks to align with vessel schedules, client requirements, and internal KPIs.Ensure adherence to maritime regulations, safety standards, and food quality/hygiene procedures (including HACCP and ISO compliance).Monitor inventory levels and collaborate with procurement to ensure optimal stock availability.Oversee site budgets, cost controls, and resource allocation to enhance efficiency and profitability.Engage with clients, port authorities, suppliers, and internal departments to troubleshoot issues and foster strong relationships.Identify process inefficiencies and drive continuous improvement initiatives.

Join Rituals as an Assistant Branch Manager in Rotterdam and play a pivotal role in delivering exceptional customer service while leading a dynamic team. As a vital part of our operations, you will help create a serene shopping experience that reflects our brand's philosophy of personal care and mindfulness.

Role Overview Rituals Cosmetics is hiring an Assistant Branch Manager for the Rotterdam Alexandrium store. This position works closely with the Branch Manager to keep daily operations running smoothly and maintain high standards for customer service. What You Will Do Support the Branch Manager in store operations Lead and motivate team members on the sales floor Help manage inventory and stock levels Promote strong sales performance Contribute to a welcoming atmosphere for customers and staff About Rituals Cosmetics Rituals aims to create meaningful moments for customers through thoughtful products and attentive service. The Rotterdam Alexandrium location brings these values to life every day.

Join our dynamic team at Rituals Cosmetics as an Assistant Branch Manager at our Rotterdam Zuidplein location. We are seeking an enthusiastic and dedicated individual who is passionate about delivering exceptional customer service and fostering a vibrant team environment. In this role, you will assist the Branch Manager in daily operations, ensuring the store meets its goals while creating a memorable shopping experience for our customers.

EnergyZero seeks a Manager of Customer Operations to lead and scale its customer operations in Rotterdam. This position carries full responsibility for all customer-facing and financial back-office processes. The focus is on maintaining smooth daily operations, driving ongoing improvements, and preparing the team for future growth. Technology and AI are central to building a data-driven, efficient, and resilient organization. The Manager oversees the Customer Operations team and works closely with Development, Sales, and Finance. Reporting directly to the COO, this role helps shape the next phase of EnergyZero's growth. Leadership and Operations Direct, coach, and develop the Customer Operations team. Maintain a stable, scalable, and efficient operation. Manage KPIs and dashboards, including resolution times, processing times, and DSO. Process Optimization and Scalability Design and improve end-to-end customer processes. Scale processes by building new structures, not just maintaining existing ones. Implement automation and AI solutions where possible. Customer Journey and Data Continuously improve the customer journey using data and insights. Own KPIs, dashboards, and data quality for customer operations. Translate operational insights into concrete improvements. Risk, Compliance, and Quality Ensure compliance with relevant laws and regulations, such as energy law, GDPR, and EDSN. Identify and address operational and legal risks. Strategy and Collaboration Turn company strategy into actionable roadmaps and execution plans. Work closely with Development, Sales, and Finance teams. Act as an escalation point for operational challenges.

About MaqqieMaqqie is one of the fastest-growing tech companies in the Netherlands. Our innovative HR platform streamlines work, making it smarter, faster, and fairer. We offer a comprehensive digital ecosystem that integrates everything from contracting and payroll to scheduling and payments. Join us as we build the future of the labor market with a team that combines ambition with commitment and enjoyment.About the RoleAs the Office Manager / HR Operations, you will ensure our office runs smoothly, allowing colleagues to work comfortably every day. You will be the first face people see upon entering and the one who makes sure everything behind the scenes is well-organized. Your enthusiasm for engaging with others will help create a welcoming, safe, and enjoyable atmosphere. You will have the freedom to shape this environment as you see fit!This role primarily focuses on office management (approximately 70%), with a supplementary focus on HR support (around 30%), mainly in an administrative capacity. You will closely collaborate with our People & Culture Manager and have ample opportunity to take initiative and implement improvements.What You Will DoOffice Management (approximately 70%)Maintain a clean, organized, and welcoming work environment.Coordinate lunch, coffee, snacks, and office supplies.Manage relationships with suppliers and facility partners.Welcome guests and candidates.Assist in organizing team events, social gatherings, and activities.Identify and implement enhancements in office processes and atmosphere.People Operations / HR Support (approximately 30%)Provide administrative support in HR tasks.Assist with onboarding and offboarding processes (administrative aspect).Maintain personnel records and manage related documentation.

Are you analytically inclined, detail-oriented, and energized by maintaining accurate data, processes, and financial settlements? Do you enjoy solving operational puzzles, identifying discrepancies in data, and enhancing or automating processes? If so, this role could be the perfect fit for you.EnergyZero is rapidly expanding within the energy market, and our Virtual Power Plant is playing an increasingly vital role in the flexibility of the electricity grid. As a Portfolio Operations Specialist, you will ensure that our operational processes, data, and settlements run flawlessly. You will be the crucial link between trading, technology, external partners, and finance.You will oversee the quality of our data, verify invoices and allocations, and ensure our trading processes operate smoothly. You will identify discrepancies before they escalate into issues and ensure our systems and partners collaborate effectively. Additionally, you will closely collaborate with the trading and tech teams to make processes smarter, more efficient, and automated whenever possible.You will be part of the portfolio and trading team and work closely with the Portfolio Manager.

PULL FORWARD. FULL FORCE.Are you looking to take charge of your work schedule with a 5-on-4-off rotation? Do you crave diverse tasks throughout your workdays? Would you prefer to operate across the Netherlands and Germany or remain closer to home? Join the innovative team at Rail Force One as a National/International Train Operator VB, where you'll have the opportunity to engage with various equipment and thrive in a forward-thinking environment that prioritizes your personal growth.Your Daily Journey:As a freight train operator at Rail Force One, every day presents new challenges and opportunities. You'll be responsible for train operations, shunting, and conducting technical inspections independently across the Netherlands and into Germany.For instance, in Bad Bentheim, you'll take over a loaded car train from a colleague, verify all necessary documentation, and drive it to Rotterdam, a journey lasting approximately 5 hours. The next day, you might be in the ports of Amsterdam, maneuvering a shunting locomotive to collect wagons and assemble a train for departure. Another day could find you piloting a fully loaded container train from the Maasvlakte in Rotterdam to Venlo, ultimately bound for Switzerland. Every day is unique and filled with excitement as you operate these colossal machines while enjoying the scenic views along the way!

Join Securitas as a Capacity Planner for our Mobile Operations in the South Region. In this pivotal role, you will be responsible for optimizing resource allocation and ensuring that our mobile teams are effectively deployed to meet client needs. Your insights will drive operational efficiency and enhance service delivery.We seek a self-motivated planner who can thrive in a dynamic environment and contribute to the success of our operations.

Join Boskalis as an Asphalt Operator and become a key player in our infrastructure projects. Your expertise in asphalt laying and maintenance will contribute to our commitment to high-quality infrastructure development. You will work closely with a skilled team, ensuring projects are completed on time and to the highest standards.

Operations OfficerIntroduction:Are you eager to dive into the dynamic intersection of international logistics, safety, and compliance? Join SEKO Logistics as an Operations Officer, where you will be at the forefront of ensuring the seamless and compliant handling of complex shipments for government-related organizations worldwide.Role Overview:As an Operations Officer, you will oversee the daily management of all transport operations within the Government Services division. You will monitor the progress of import and export shipments, ensure accurate documentation, conduct safety checks, and keep clients fully informed about the status of their shipments.You will report to the Director and Compliance Manager and play a crucial role in upholding the quality and safety standards of the department.Key Responsibilities:Organize and coordinate multimodal import and export shipments for government-related clients;Prepare quotes and pricing for shipments;Communicate with clients to ensure they are updated on their transport status;Monitor shipments in transit daily;Ensure correct documentation for each shipment;Conduct security checks on all shippers;Invoice imported and exported shipments;Identify and resolve operational issues in consultation with Compliance and Management;Contribute to the efficient and qualitative execution of logistics processes in accordance with ISO 9001/14001 standards.About the Government Services Division:The Government Services division at SEKO Logistics manages air, sea, and ground transport of strategic goods. The shipments are complex and operate under stringent national and international regulations. As an Operations Officer, you will collaborate closely with clients, carriers, agents, and internal departments, serving as a vital link in the operational coordination of these end-to-end transports.What You Bring:Several years of experience in logistics or supply chain management;

Are you a driven and results-oriented facility management professional with a passion for operational excellence? Do you aspire to oversee high-quality facility services at one of our prime locations? We are looking for you to join our team as the new Site Manager!In this role, you will serve as the primary point of contact for both clients and staff at the location. You will be responsible for coordinating and executing facility services across various sites, ensuring that daily operations run smoothly and that the quality of our services is maintained at all times.Your key responsibilities include:Leading teams in hospitality, security, catering, and cleaning at your locations;Conducting interviews, mentoring staff, and being visibly engaged on the floor;Maintaining client relationships, identifying opportunities and risks, and confidently addressing challenging discussions;Overseeing the quality of all services and making necessary adjustments;Managing budgets, margins, invoices, and contractual obligations.You will work from Monday to Friday, from 9:00 AM to 5:00 PM. You will maintain a hands-on approach, understanding the dynamics on the floor and taking responsibility for outcomes.

Royal Den Hartogh Logistics is a family-owned company with a long history in the logistics sector, serving the chemical, gas, polymer, and food industries since 1920. With 54 locations in 27 countries and a team of over 2,600 employees, the company operates a modern fleet that includes 25,000 tank containers, 5,000 dry bulk containers and trailers, 575 tank trailers, and nearly 900 trucks. Safety and sustainability are central to how the company works, and collaboration with clients and partners shapes the logistics solutions offered worldwide. Location and Team This Logistics Operator position is based at Logistics Service Centre 5210 in Botlek Rotterdam (port number 5210), located on the Huntsman site. The team consists of around 55 colleagues who deliver logistics services within the chemical industry every day. Roles at this site include planners, operators, administrative coordinators, receptionists, inspectors, and shunters. Teamwork is essential, with everyone contributing to Huntsman's logistics operations. Work Environment The Botlek location operates with a 5-shift system to ensure continuous service and operational continuity. Safety, quality, and close collaboration define the work culture here. The team values reliability and efficiency in every aspect of their daily responsibilities.

Are you ready to take on a pivotal role as a Master within a forward-thinking and robust organization? Join Anthony Veder, a leading gas shipping company that stands at the forefront of the transition towards a sustainable future. We pride ourselves on delivering exceptional services while maintaining flexibility for the world's foremost chemical manufacturers.If you possess the courage and dedication to connect with our fleet, we invite you to explore this opportunity!As a Master, you will oversee the safe and efficient operation of the vessel, including managing cargo operations, navigation, maintenance, and crew management. Your leadership will be vital to ensuring the safety of all personnel on board and adherence to all statutory, regulatory, and company standards. You will represent the company with integrity and lead the onboard team while fostering the professional development of all seafarers under your command.

IntroductionAre you a seasoned leader with a knack for operational excellence? In the role of Team Lead in Medical Operations, you will create and nurture a high-performing team poised to elevate our operations. Your expertise will bring structure and scalability to our processes.This position offers significant ownership, challenges, and the opportunity to impact customer experience and the growth trajectory of Wellis. If this excites you, we want to hear from you!About WellisWellis is a rapidly growing healthtech scale-up reinventing one of the most traditional sectors: pharmacy. What began just over a year and a half ago has evolved into a profitable international enterprise serving tens of thousands of customers, and we're just getting started. By merging medical expertise with technology and data, we are making healthcare smarter, more efficient, and personalized.Joining Wellis means being part of an ambitious team that breaks conventions and builds with purpose. We create an environment where talent thrives, with short communication lines, a high degree of ownership, and the dynamic energy of a fast-growing company. The market potential is vast, and this is your chance to help shape a global player from the ground up.About the RoleAs the Team Lead in Medical Operations, you will co-lead with our other Team Lead Morsel, guiding the team at the heart of our customer experience. This team, consisting of pharmacists and nurses, is responsible for intake, medical file preparation, and customer support throughout their treatment.Your role is dual-faceted: you will be both a people manager and a process improver. While our medical experts ensure content quality, you will focus on operational structure. You will build an efficient system where customer satisfaction and medical accuracy go hand in hand.Your Responsibilities:Leadership & Coaching: Manage the Medical Operations team. Conduct one-on-one meetings, team sessions, and oversee recruitment, development, and, if necessary, offboarding. You will track KPIs (such as productivity and customer satisfaction) and ensure consistency in operational methods.Process Optimization: Analyze and enhance the current intake process and customer journey. Identify areas for increased efficiency to ensure that files move through the process correctly the first time.Innovation: Collaborate on digitalization initiatives and explore the use of chat/check-in calls and other strategies to enhance treatment outcomes for our clients.A Week in the LifeMonday – Stand-up meeting with your team, review customer feedback from the previous week, and initiate a process improvement initiative.Tuesday – Collaborate with the Tech team to explore new tools that could support your operational efforts.

Ben jij gepassioneerd over privacy en gegevensbescherming in een innovatieve en duurzame omgeving? Wil je een sleutelrol vervullen in de bescherming van persoonsgegevens binnen een toonaangevende organisatie in de bouw- en infrasector? Bij Dura Vermeer bieden we jou een spannende uitdaging als Privacy Operations Officer. Jouw rol Als Privacy Operations Officer bij Dura Vermeer in Rotterdam maak je deel uit van het Information Security & Privacy team, onder leiding van de Chief Information Security Officer (CISO) en in nauwe samenwerking met het Hoofd Juridische Zaken. Je speelt een cruciale rol in de implementatie van privacywetgeving in de dagelijkse operatie en draagt bij aan de voortdurende verbetering van onze processen. In deze functie ben je verantwoordelijk voor de operationele uitvoering van ons privacy- en beveiligingsbeleid. Je voert DPIA's (Data Protection Impact Assessments) uit, helpt bij het opstellen en bijwerken van privacyrichtlijnen en zorgt ervoor dat de organisatie zorgvuldig met persoonsgegevens omgaat. Je behandelt privacyvraagstukken vanuit verschillende projecten, afdelingen en de directie, en fungeert als schakel tussen beleid, techniek en uitvoering. Hierbij werk je nauw samen met het Hoofd Juridische Zaken, de Security Officer en diverse businessunits binnen Dura Vermeer. Je coördineert en beoordeelt DPIA's, adviseert over technische en organisatorische maatregelen en houdt toezicht op de naleving van privacywetgeving zoals de AVG/GDPR en relevante ISO-normen. Je monitort het privacybeleid, voert analyses uit bij datalekken en privacy-incidenten en ondersteunt bij meldingen aan de Autoriteit Persoonsgegevens. Je onderhoudt ook het verwerkingsregister, vertaalt externe ontwikkelingen naar interne maatregelen en draagt bij aan certificeringstrajecten. Daarnaast organiseer je bewustwordingsactiviteiten en trainingen en ben je hét aanspreekpunt voor operationele privacyvragen binnen de organisatie. Je beschikt over sterke analytische vaardigheden, kunt goed schakelen tussen beleid en operatie, en voelt je thuis in een omgeving waar techniek, processen en menselijk gedrag samenkomen. Je bent in staat om complexe privacythema's begrijpelijk uit te leggen en bouwt gemakkelijk relaties op met stakeholders in alle lagen van de organisatie.

Beequip is a pioneering financing company specializing in heavy rolling, driving, and marine equipment for the construction, infrastructure, agriculture, and logistics sectors. We are dedicated to supporting entrepreneurs and start-ups who need to keep moving forward. For all those SMEs that drive the economy, Beequip was established to do things differently—faster, smarter, and more human. We believe in leasing solutions that adapt to entrepreneurs, not the other way around.Your challenge begins when Sales finalizes the contract. You will ensure that all data is accurate, documents are complete, and financing can be processed efficiently. You will handle customer and equipment data, prepare security documents, and maintain our Fintech system with precision.You will keep customers, suppliers, and colleagues informed at every step. If you notice something is missing or at risk of falling behind, you will take immediate action to maintain momentum.During the lease term, you will be the first point of contact for customers, addressing queries, changes, or simply providing clarity. You respond quickly, transparently, and without hassle, ensuring customers feel valued as you always think alongside them. Each day presents new challenges, and you will prioritize tasks, maintain an overview, and take proactive steps. As Beequip continuously evolves, you will contribute ideas for process improvements, grounded in practicality.Your collaboration with colleagues will be close, stepping in where needed and taking responsibility. You are entrepreneurial, detail-oriented, and customer-focused, ensuring a seamless experience from the beginning to the end of the lease.

beequip is hiring a Student Assistant to support the Customer Operations team in Rotterdam. This part-time position requires a commitment of at least 16 hours per week and is intended for students currently enrolled in higher education. The role offers practical experience and the chance to take on meaningful tasks within a growing company. Key responsibilities Handle administrative work related to contract management after customers sign lease agreements. Answer customer questions by phone and email, ensuring responses are clear and timely. Collaborate with the Sales team to guide customers through the lease application process. Help the Customer Operations Officer by keeping customer files accurate and current. Discuss options with customers as their lease contracts near expiration and explain next steps. Identify process improvements and share suggestions with the team. Team environment The Customer Operations team consists of seven colleagues who work together to manage post-signing processes. The work varies from day to day, offering a mix of tasks and chances to make a positive impact for both customers and fellow team members.

Applus+ RTD seeks an Assistant Operator for its Rotterdam site. This role plays a key part in supporting daily operations and ensuring that processes meet the company's quality standards. Main responsibilities Work alongside experienced team members to assist with process execution Help uphold quality and safety standards throughout operations Support a collaborative and team-focused work environment Learning and development This position provides the opportunity to learn directly from seasoned professionals. Expect to gain practical knowledge of industry practices while contributing to the team at Applus+ RTD.