Customer Care Specialist

Join our dynamic team as a Customer Care Specialist where you will play a pivotal role in ensuring customer satisfaction and loyalty. As the first point of contact for our clients, you will address inquiries, resolve issues, and provide exceptional service that reflects our commitment to excellence.

Join Vericast as a Customer Care Specialist I, a dynamic role where you will be the first point of contact for our valued customers. In this contract position, you will be responsible for addressing inquiries, providing solutions, and ensuring customer satisfaction in a fast-paced environment.

Join our dynamic team at BCforward as a Customer Care Executive! In this role, you will play a crucial part in delivering exceptional service to our valued customers. You will handle inquiries, resolve issues, and ensure customer satisfaction through effective communication and problem-solving skills.

About UsAt Invivyd, we are dedicated to addressing the health challenges faced by over 9 million immunocompromised individuals in the United States, particularly the half a million who are at the highest risk for severe COVID-19. This includes patients undergoing stem cell and solid organ transplants and those battling hematologic cancers.Our mission at Invivyd, Inc. is clear: we strive to provide protection against serious viral infectious diseases, starting with SARS-CoV-2. Our proprietary integrated technology platform is unique in the industry, enabling us to assess, monitor, develop, and adapt to deliver best-in-class antibodies.Recent AchievementsIn March 2024, Invivyd received emergency use authorization (EUA) from the U.S. FDA for an innovative monoclonal antibody (mAb) in our pipeline. Additionally, in October 2025, we advanced our REVOLUTION clinical program after the FDA cleared our Investigational New Drug (IND) application for VYD2311, a monoclonal antibody currently being studied as a vaccine alternative for COVID-19.Join us in making a difference. Become a part of Invivyd.Role OverviewDo you have a proven track record of sales excellence in a dynamic environment where your work significantly impacts patient outcomes? At Invivyd, we are on a transformative journey, and we seek experienced and passionate Senior Virology Care Specialists who are eager to leverage their industry experience to help patients.Establish and maintain strong, compliant relationships with a diverse array of healthcare providers (HCPs) across various specialties and account types (IDNs, health systems, community clinics) by understanding their needs and providing accurate, balanced information regarding Invivyd's products and solutions.Facilitate compelling clinical conversations that encourage customers to take actionable steps for their patients while engaging the entire account to identify and address any existing barriers.Identify shared priorities and utilize tactical knowledge within the account to create a territory business plan that drives product demand, aligning with the needs of key partners and their patients to achieve outstanding results.Apply your understanding of the healthcare landscape, including provider offices and health systems, to navigate decision-making processes effectively.

CareHarmony is hiring a Remote Care Coordinator (LPN/LVN) to support value-based care management for patients from a home office. This position centers on working with healthcare providers to help improve patient outcomes and support those with chronic conditions. Role overview The Care Coordinator will identify resources, organize care needs, and ensure patients receive appropriate support. The focus is on patients with ongoing health challenges, requiring attention to detail and proactive communication. Requirements Active LPN or LVN license At least 3 years of direct patient care experience Strong attention to detail and self-motivation Comfort working in a changing, collaborative environment Schedule and compensation Remote position based in San Antonio, Texas (work from home) Full-time, Monday through Friday day shift No weekend shifts and minimal on-call responsibilities Hourly rate: $21 per hour Benefits Flexible remote work with no commute Potential for career advancement within the company

Join our dedicated team as a Patient Experience Specialist, where you will play a crucial role in enhancing patient satisfaction and ensuring a positive healthcare experience. In this dynamic position, you will engage with patients, addressing their needs and concerns while collaborating with healthcare professionals to deliver exceptional service.

Join CareHarmony as a Remote Licensed Practical Nurse (LPN/LVN) and make a meaningful impact in patient care! Our Care Coordinators collaborate closely with healthcare providers to implement value-based care management initiatives that enhance patient experiences.We are looking for a dedicated and experienced Licensed Practical Nurse with a minimum of 3 years of direct patient-facing experience. You should thrive in a dynamic environment, possess self-motivation, have a keen eye for detail, and understand the importance of your role in shaping a patient's healthcare journey.In this role, you will identify resources and coordinate care for patients with chronic conditions. Your contributions will directly influence the quality of care they receive.What’s in it for you?Enjoy the convenience of a fully remote position, allowing you to work from home in comfortable attire without the hassle of commuting.Benefit from a consistent full-time schedule, Monday to Friday, with no weekend shifts and an average of only one on-call rotation per year.Experience career growth opportunities within a supportive environment where many team members advance quickly.

Join our dynamic team at bcforward as a Customer Support Specialist, where you will play a vital role in enhancing customer satisfaction and loyalty. We are looking for passionate individuals who are dedicated to providing excellent service and support to our valued clients.In this role, you will be responsible for answering customer inquiries, resolving issues, and ensuring a seamless experience for all users. You will collaborate with various teams to improve processes and contribute to a positive workplace culture.

Aura is dedicated to creating a safer online experience. As our lives become increasingly digital, Aura's innovative suite of intelligent safety products empowers millions of customers to protect themselves against digital threats. Our rapid growth is a testament to our commitment, and our global team of over 400 is led by experienced leaders who have successfully transformed startups into multi-billion dollar enterprises.Join us in building a safer internet! About the Role:The Customer Experience Supervisor plays a vital role in supporting senior leadership by managing daily operations and overseeing the Customer Care team within our Call Center. This position is remote but candidates must reside within 50 miles of the San Antonio, TX city center.Day-to-Day Responsibilities:Conduct billing and credit research to effectively resolve customer inquiries.Review and approve customer credit requests.Act as a liaison between the Service Center and clients, as well as between departments.Analyze daily call reports, maintain spreadsheets, and share statistics with the Service Center team and management.Provide coaching to agents on performance and operational challenges.Monitor team performance monthly to uphold quality standards.Develop, coach, and reinforce training programs.Facilitate departmental team meetings.Resolve escalated customer issues and calls as needed.Maintain technical proficiency in all systems necessary for supervising the assigned team.Participate in inter-departmental meetings and provide feedback.Set clear expectations and goals for team members.Support career development discussions with team members to foster professional growth.Generate innovative ideas to enhance business growth and efficiency.

Join our innovative team at dstaff as the Director of Progressive Care and Telemetry, where you will lead and inspire nursing staff to deliver exceptional patient care in a fast-paced environment. This strategic role requires a vision for patient-centered care, effective communication skills, and the ability to foster a collaborative team atmosphere.

Equus Workforce Solutions is hiring a Child Care Advisor in San Antonio. This position focuses on supporting families as they explore child care options, offering guidance tailored to their unique situations. Key Responsibilities Guide families through the range of child care resources and available programs in the area Offer informed advice, helping parents make choices that suit their needs Connect families with quality care providers to support children’s well-being Community Impact Child Care Advisors at Equus Workforce Solutions play a vital role in strengthening the San Antonio community. Their work reassures parents and helps families find the care that fits their lives.

Join our dedicated team at Alliance Animal Health as an Associate Veterinarian in our Urgent Care department. We are looking for a passionate and skilled veterinarian to provide high-quality care to our animal patients while working in a supportive and dynamic environment.In this role, you will have the opportunity to diagnose and treat a variety of urgent medical conditions, perform surgeries, and work collaboratively with our experienced staff to ensure the best outcomes for our patients. Your expertise and compassionate approach will make a significant difference in the lives of the animals we serve.

Join our dynamic team at KIPP Texas Public Schools as an Attendance & PEIMS Specialist. In this vital role, you will be responsible for managing student attendance data and ensuring compliance with the Public Education Information Management System (PEIMS). Your expertise will help us maintain accurate records and enhance student support, contributing to our commitment to educational excellence.

Skilled Wound Care is hiring a Mobile Wound Care Physician in San Antonio, TX. This role is designed for MDs and DOs who want to step away from hospital bureaucracy and focus on direct patient care. The position centers on providing wound care services to geriatric patients in nursing facilities. What you will do Deliver hands-on wound care for older adults in nursing homes Work as an independent contractor, managing your own clinical decisions Directly oversee patient outcomes without hospital administrative barriers Why join Skilled Wound Care Join a national physician group dedicated to wound care Receive support with administrative and legal matters Experience a practice model that values clinical autonomy and patient-centered care Requirements MD or DO degree Interest in wound care for geriatric patients Comfort working independently in nursing facility settings

Join SpawGlass as a Senior Proposal Specialist and take the lead in strategic proposal development while managing impactful marketing initiatives that enhance our competitive edge in securing projects. Your role will involve crafting persuasive RFQ/P responses, producing interview materials, developing pursuit collateral, and creating GMP packages, as well as coaching teams and overseeing award submissions.You will uphold CRM accuracy, manage content libraries, and provide analytical reporting that shapes our marketing strategies. By collaborating closely with operations, preconstruction, and leadership, you will gather insights that strengthen our proposals. Additionally, you will mentor marketing team members and facilitate training and engagement programs across our offices. We seek individuals who possess exceptional storytelling abilities, a collaborative spirit, and a strategic approach to elevate our pursuits and ensure the best construction experience for our clients.

Join dstaff as the Vice President of Care Continuum, a pivotal leadership role responsible for overseeing and enhancing patient care pathways. In this dynamic position, you will spearhead initiatives to optimize care delivery, ensuring high-quality outcomes across the continuum.Your strategic vision and operational expertise will drive the development of innovative care models, improving efficiency and patient satisfaction. Collaborate with multidisciplinary teams to implement best practices and champion a culture of excellence in healthcare.

Join our dynamic team as a Customer Service Representative and make a difference in our customers' experiences. In this role, you will be the first point of contact for our clients, assisting them with inquiries, providing product information, and resolving issues efficiently. We are looking for individuals who are passionate about customer service, possess excellent communication skills, and have a knack for problem-solving.

Join our dynamic team at bcforward as a Buyer, where your skills in procurement will contribute to the company’s success. As a key player in our purchasing department, you will be responsible for sourcing, negotiating, and acquiring products and services that meet our operational needs. Your expertise in vendor management and market analysis will drive cost efficiencies and enhance our supply chain.

Join our dynamic team at bcforward as a Procurement Specialist! In this role, you will be responsible for managing the procurement process, ensuring timely and cost-effective acquisition of goods and services. You will collaborate with various departments to understand their needs, negotiate contracts, and maintain supplier relationships.

Join our dedicated team at Integrated Resources Inc. as a Certified Diabetes Educator (CDE) specializing in clinical care. In this vital role, you will provide expert guidance and support to individuals managing diabetes, helping them achieve optimal health outcomes. Your expertise will empower patients to make informed decisions about their health, enhancing their quality of life.