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Experience Level
Entry Level
Qualifications
High School diploma or equivalent. Excellent communication skills, both verbal and written. Strong problem-solving abilities and attention to detail. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Previous experience in customer service is a plus.
About the job
Join Vericast as a Customer Care Specialist I, a dynamic role where you will be the first point of contact for our valued customers. In this contract position, you will be responsible for addressing inquiries, providing solutions, and ensuring customer satisfaction in a fast-paced environment.
About Vericast
Vericast is a leader in marketing solutions, dedicated to helping businesses grow through innovative strategies and exceptional customer engagement. We pride ourselves on our commitment to quality and our ability to adapt to the ever-changing market landscape.
Join Vericast as a Customer Care Specialist I, a dynamic role where you will be the first point of contact for our valued customers. In this contract position, you will be responsible for addressing inquiries, providing solutions, and ensuring customer satisfaction in a fast-paced environment.
Join our dynamic team as a Customer Care Specialist where you will play a pivotal role in ensuring customer satisfaction and loyalty. As the first point of contact for our clients, you will address inquiries, resolve issues, and provide exceptional service that reflects our commitment to excellence.
Join our dynamic team at Prosidian Consulting as a Financial Analyst Level I. In this contract position, you will play a crucial role in analyzing financial data and providing insights to support strategic decision-making. Your analytical skills will contribute to the overall financial health of our clients and drive business success.
Join our dedicated team at All Care Therapies as a Pediatric Physical Therapist (PT). In this rewarding role, you will work closely with children to enhance their physical abilities and improve their overall quality of life. Your expertise and compassionate approach will make a significant difference in the lives of our young patients.This contract position offers flexibility and the opportunity to work with a diverse patient demographic in an outpatient setting. You will have the chance to employ your skills in a supportive environment, while collaborating with a multidisciplinary team of healthcare professionals.
Join our dynamic team at BCforward as a Customer Care Executive! In this role, you will play a crucial part in delivering exceptional service to our valued customers. You will handle inquiries, resolve issues, and ensure customer satisfaction through effective communication and problem-solving skills.
Full-time|$120K/yr - $160K/yr|Remote|Remote (San Antonio)
About UsAt Invivyd, we are dedicated to addressing the health challenges faced by over 9 million immunocompromised individuals in the United States, particularly the half a million who are at the highest risk for severe COVID-19. This includes patients undergoing stem cell and solid organ transplants and those battling hematologic cancers.Our mission at Invivyd, Inc. is clear: we strive to provide protection against serious viral infectious diseases, starting with SARS-CoV-2. Our proprietary integrated technology platform is unique in the industry, enabling us to assess, monitor, develop, and adapt to deliver best-in-class antibodies.Recent AchievementsIn March 2024, Invivyd received emergency use authorization (EUA) from the U.S. FDA for an innovative monoclonal antibody (mAb) in our pipeline. Additionally, in October 2025, we advanced our REVOLUTION clinical program after the FDA cleared our Investigational New Drug (IND) application for VYD2311, a monoclonal antibody currently being studied as a vaccine alternative for COVID-19.Join us in making a difference. Become a part of Invivyd.Role OverviewDo you have a proven track record of sales excellence in a dynamic environment where your work significantly impacts patient outcomes? At Invivyd, we are on a transformative journey, and we seek experienced and passionate Senior Virology Care Specialists who are eager to leverage their industry experience to help patients.Establish and maintain strong, compliant relationships with a diverse array of healthcare providers (HCPs) across various specialties and account types (IDNs, health systems, community clinics) by understanding their needs and providing accurate, balanced information regarding Invivyd's products and solutions.Facilitate compelling clinical conversations that encourage customers to take actionable steps for their patients while engaging the entire account to identify and address any existing barriers.Identify shared priorities and utilize tactical knowledge within the account to create a territory business plan that drives product demand, aligning with the needs of key partners and their patients to achieve outstanding results.Apply your understanding of the healthcare landscape, including provider offices and health systems, to navigate decision-making processes effectively.
Full-time|$21/hr - $21/hr|Remote|Remote — San Antonio, Texas, United States
CareHarmony is hiring a Remote Care Coordinator (LPN/LVN) to support value-based care management for patients from a home office. This position centers on working with healthcare providers to help improve patient outcomes and support those with chronic conditions. Role overview The Care Coordinator will identify resources, organize care needs, and ensure patients receive appropriate support. The focus is on patients with ongoing health challenges, requiring attention to detail and proactive communication. Requirements Active LPN or LVN license At least 3 years of direct patient care experience Strong attention to detail and self-motivation Comfort working in a changing, collaborative environment Schedule and compensation Remote position based in San Antonio, Texas (work from home) Full-time, Monday through Friday day shift No weekend shifts and minimal on-call responsibilities Hourly rate: $21 per hour Benefits Flexible remote work with no commute Potential for career advancement within the company
Prosidian Consulting is seeking a dynamic and detail-oriented Financial Analyst II / Contract Manager. In this role, you will be responsible for managing and analyzing various contracts and financial data to ensure compliance and efficiency. You will work closely with internal teams and clients to support financial decision-making processes.
Contract|Remote|Remote — San Antonio, Texas, United States
Join our expanding network of proficient Field Professionals dedicated to conducting Phase I Environmental Site Assessments (ESA) and Property Condition Assessments (PCA). This subcontractor role offers a unique opportunity to collaborate with our full-time team on various projects across the United States within the commercial real estate due diligence sector.As a valued member of our approved Subconsultant Network, you will perform onsite property inspections (“walk”) and generate detailed reports (“write”) that adhere to ASTM and industry standards. This position is perfect for seasoned assessors seeking flexible, project-based engagements with a respected national firm.
Role overview Vericast seeks a Graphics Specialist I in San Antonio to create graphics and visual materials that align with client needs and brand standards. This position combines creative design with hands-on production, working closely with various teams to shape ideas into finished visuals. What you will do Produce graphics and designs for different types of projects Work with internal teams to develop and refine visual concepts Maintain visual consistency and ensure all materials follow brand guidelines Help the team deliver high-quality work on schedule Requirements Interest in creative design and visual communication Openness to learning and developing design skills Ability to collaborate and communicate ideas clearly with others
Join our team at Prosidian Consulting as a Financial Analyst Level II / Contract Manager. This role is integral to our operations, where you will leverage your financial expertise to manage contracts and ensure compliance. If you are an analytical thinker with a passion for finance and contract management, we want to hear from you!
Full-time|On-site|San Antonio, Texas, United States
M/I Homes has been at the forefront of the homebuilding industry for over 50 years, delivering exceptional quality and innovative designs. Established in 1976 by Irving and Melvin Schottenstein, our company is driven by a commitment to customer satisfaction, having successfully realized the dreams of over 170,000 homeowners. Our impressive growth from a family-owned business to a national powerhouse spans across 17 markets, including cities like Austin, Charlotte, Chicago, and more.Position OverviewAs an Escrow Officer, you will play a pivotal role in the closing process of real estate transactions. You will facilitate meetings with buyers and sellers, ensuring that all necessary loan documents are signed and processed accurately. Your responsibilities will include issuing checks and delivering signed and notarized loan packages to lenders.Proficiency in Spanish is a mandatory requirement for this position.Key ResponsibilitiesExamine sales contracts and initiate title files using SoftPro Complete Closing software, while requesting title examinations.Review title insurance commitments and surveys.Prepare the deed and seller's affidavit.Generate the HUD-1 Settlement Statement based on the sales contract and lender instructions; manage closing funds and prepare checks.Receive and prepare lender loan documents for closing, ensuring all documents are complete and accurate; facilitate signing and notarization of loan documents, the deed, and seller's affidavit with the buyer and seller.Dispatch signed and notarized loan packages to lenders.Support special projects and undertake additional tasks as needed.QualificationsEducational Background:High School diploma required; some college education preferred.Skills and Competencies:Fluent in Spanish.Exceptional customer service abilities with strong verbal and written communication skills, enabling effective interaction with diverse stakeholders.Capable of gathering, analyzing, and evaluating pertinent information from buyers, sellers, and lenders.Demonstrate a strong work ethic, superior organizational skills, and meticulous attention to detail.Proficient in general administrative tasks, including typing, filing, and using computers, calculators, copiers, and fax machines.Familiarity with SoftPro Complete Closing Software is advantageous.Work Environment:Availability for some weekend and evening work may be necessary.Benefits:M/I Homes offers a robust benefits package, which includes medical, dental, vision coverage, paid time off, paid holidays, parental leave, and retirement plans including traditional and Roth 401(k) options, along with profit-sharing plans.
Join our dedicated team as a Patient Experience Specialist, where you will play a crucial role in enhancing patient satisfaction and ensuring a positive healthcare experience. In this dynamic position, you will engage with patients, addressing their needs and concerns while collaborating with healthcare professionals to deliver exceptional service.
Full-time|$21/hr - $21/hr|Remote|Remote — San Antonio, Texas, United States
Join CareHarmony as a Remote Licensed Practical Nurse (LPN/LVN) and make a meaningful impact in patient care! Our Care Coordinators collaborate closely with healthcare providers to implement value-based care management initiatives that enhance patient experiences.We are looking for a dedicated and experienced Licensed Practical Nurse with a minimum of 3 years of direct patient-facing experience. You should thrive in a dynamic environment, possess self-motivation, have a keen eye for detail, and understand the importance of your role in shaping a patient's healthcare journey.In this role, you will identify resources and coordinate care for patients with chronic conditions. Your contributions will directly influence the quality of care they receive.What’s in it for you?Enjoy the convenience of a fully remote position, allowing you to work from home in comfortable attire without the hassle of commuting.Benefit from a consistent full-time schedule, Monday to Friday, with no weekend shifts and an average of only one on-call rotation per year.Experience career growth opportunities within a supportive environment where many team members advance quickly.
Join Computer World Service, Corp. (CWS) as we pursue an exciting new contract opportunity! This pivotal role as a Contract Manager / Task Manager is contingent upon contract award. We are seeking a highly skilled Program Manager to oversee network sustainment and deployment support services for military hospitals and clinics across CONUS and OCONUS locations. In this capacity, you will serve as the primary liaison responsible for ensuring exceptional contract performance, effective personnel management, and the timely delivery of all services aligned with DHA requirements. Your commitment to performance standards, timelines, and quality expectations will be crucial to our success.
Join our dynamic team at bcforward as a Customer Support Specialist, where you will play a vital role in enhancing customer satisfaction and loyalty. We are looking for passionate individuals who are dedicated to providing excellent service and support to our valued clients.In this role, you will be responsible for answering customer inquiries, resolving issues, and ensuring a seamless experience for all users. You will collaborate with various teams to improve processes and contribute to a positive workplace culture.
Full-time|$55K/yr - $55K/yr|Remote|San Antonio, Texas, United States
Aura is dedicated to creating a safer online experience. As our lives become increasingly digital, Aura's innovative suite of intelligent safety products empowers millions of customers to protect themselves against digital threats. Our rapid growth is a testament to our commitment, and our global team of over 400 is led by experienced leaders who have successfully transformed startups into multi-billion dollar enterprises.Join us in building a safer internet! About the Role:The Customer Experience Supervisor plays a vital role in supporting senior leadership by managing daily operations and overseeing the Customer Care team within our Call Center. This position is remote but candidates must reside within 50 miles of the San Antonio, TX city center.Day-to-Day Responsibilities:Conduct billing and credit research to effectively resolve customer inquiries.Review and approve customer credit requests.Act as a liaison between the Service Center and clients, as well as between departments.Analyze daily call reports, maintain spreadsheets, and share statistics with the Service Center team and management.Provide coaching to agents on performance and operational challenges.Monitor team performance monthly to uphold quality standards.Develop, coach, and reinforce training programs.Facilitate departmental team meetings.Resolve escalated customer issues and calls as needed.Maintain technical proficiency in all systems necessary for supervising the assigned team.Participate in inter-departmental meetings and provide feedback.Set clear expectations and goals for team members.Support career development discussions with team members to foster professional growth.Generate innovative ideas to enhance business growth and efficiency.
We are seeking a skilled RSA Archer Certified Administrator (CA) to join our dynamic team. The ideal candidate will possess a strong familiarity with database management, SQL Server, MS Access, and MS Excel formulas. A solid foundation in programming and networking is essential to support our operations effectively.As an Archer Administrator, you will thrive in a matrixed corporate environment, showcasing your strong ability to collaborate across teams. Your expertise in risk management, control processes, budgeting, and loss costing will be crucial in driving our initiatives forward. A broad understanding of security risks and controls will further enhance our capabilities in safeguarding our systems.
On-site|On-site|1304 SW Military Drive, San Antonio, TX
Location: 1304 SW Military Dr., San Antonio, TX 78221About PLS:At PLS, which stands for People – Location – Service, we strive to empower our customers by providing exceptional financial services tailored to their needs. Established in 1997 by Bob and Dan Wolfberg, our company has grown to over 200 financial service centers across 12 states, making it easier for our customers to manage their financial requirements. We take pride in offering convenient, transparent, and affordable solutions that stand out in the marketplace. Our dedicated team members are committed to delivering outstanding service, ensuring that our customers always come first.Position Overview:As a Customer Service Representative (CSR), you will be the vital link between our customers and the PLS experience. Your role is to provide exceptional service, educate customers about our diverse offerings, and uphold our high-quality standards while adhering to company policies and regulations.
Location: 6040 Ingram Rd., San Antonio, TX 78238About PLS:Join PLS, where we believe that you deserve better! PLS® — which stands for People, Location, Service — is a premier retail provider of financial services committed to putting our customers first. Our dedicated team members are the heartbeat of our organization, ensuring we deliver exceptional service every day. With over 200 financial service centers across 12 states, PLS offers convenient and affordable financial products like check cashing to help customers manage their daily financial needs. Founded in 1997 by Co-Presidents Bob and Dan Wolfberg, we pride ourselves on our transparent approach to financial services.Position Overview:As a Customer Service Representative (CSR) at PLS, you will be the vital link between our customers and our services. You will embody the PLS brand, delivering outstanding customer service and educating customers on our diverse range of products. You will ensure compliance with company standards and regulatory requirements, contributing to our mission of providing exceptional service.
Join Vericast as a Customer Care Specialist I, a dynamic role where you will be the first point of contact for our valued customers. In this contract position, you will be responsible for addressing inquiries, providing solutions, and ensuring customer satisfaction in a fast-paced environment.
Join our dynamic team as a Customer Care Specialist where you will play a pivotal role in ensuring customer satisfaction and loyalty. As the first point of contact for our clients, you will address inquiries, resolve issues, and provide exceptional service that reflects our commitment to excellence.
Join our dynamic team at Prosidian Consulting as a Financial Analyst Level I. In this contract position, you will play a crucial role in analyzing financial data and providing insights to support strategic decision-making. Your analytical skills will contribute to the overall financial health of our clients and drive business success.
Join our dedicated team at All Care Therapies as a Pediatric Physical Therapist (PT). In this rewarding role, you will work closely with children to enhance their physical abilities and improve their overall quality of life. Your expertise and compassionate approach will make a significant difference in the lives of our young patients.This contract position offers flexibility and the opportunity to work with a diverse patient demographic in an outpatient setting. You will have the chance to employ your skills in a supportive environment, while collaborating with a multidisciplinary team of healthcare professionals.
Join our dynamic team at BCforward as a Customer Care Executive! In this role, you will play a crucial part in delivering exceptional service to our valued customers. You will handle inquiries, resolve issues, and ensure customer satisfaction through effective communication and problem-solving skills.
Full-time|$120K/yr - $160K/yr|Remote|Remote (San Antonio)
About UsAt Invivyd, we are dedicated to addressing the health challenges faced by over 9 million immunocompromised individuals in the United States, particularly the half a million who are at the highest risk for severe COVID-19. This includes patients undergoing stem cell and solid organ transplants and those battling hematologic cancers.Our mission at Invivyd, Inc. is clear: we strive to provide protection against serious viral infectious diseases, starting with SARS-CoV-2. Our proprietary integrated technology platform is unique in the industry, enabling us to assess, monitor, develop, and adapt to deliver best-in-class antibodies.Recent AchievementsIn March 2024, Invivyd received emergency use authorization (EUA) from the U.S. FDA for an innovative monoclonal antibody (mAb) in our pipeline. Additionally, in October 2025, we advanced our REVOLUTION clinical program after the FDA cleared our Investigational New Drug (IND) application for VYD2311, a monoclonal antibody currently being studied as a vaccine alternative for COVID-19.Join us in making a difference. Become a part of Invivyd.Role OverviewDo you have a proven track record of sales excellence in a dynamic environment where your work significantly impacts patient outcomes? At Invivyd, we are on a transformative journey, and we seek experienced and passionate Senior Virology Care Specialists who are eager to leverage their industry experience to help patients.Establish and maintain strong, compliant relationships with a diverse array of healthcare providers (HCPs) across various specialties and account types (IDNs, health systems, community clinics) by understanding their needs and providing accurate, balanced information regarding Invivyd's products and solutions.Facilitate compelling clinical conversations that encourage customers to take actionable steps for their patients while engaging the entire account to identify and address any existing barriers.Identify shared priorities and utilize tactical knowledge within the account to create a territory business plan that drives product demand, aligning with the needs of key partners and their patients to achieve outstanding results.Apply your understanding of the healthcare landscape, including provider offices and health systems, to navigate decision-making processes effectively.
Full-time|$21/hr - $21/hr|Remote|Remote — San Antonio, Texas, United States
CareHarmony is hiring a Remote Care Coordinator (LPN/LVN) to support value-based care management for patients from a home office. This position centers on working with healthcare providers to help improve patient outcomes and support those with chronic conditions. Role overview The Care Coordinator will identify resources, organize care needs, and ensure patients receive appropriate support. The focus is on patients with ongoing health challenges, requiring attention to detail and proactive communication. Requirements Active LPN or LVN license At least 3 years of direct patient care experience Strong attention to detail and self-motivation Comfort working in a changing, collaborative environment Schedule and compensation Remote position based in San Antonio, Texas (work from home) Full-time, Monday through Friday day shift No weekend shifts and minimal on-call responsibilities Hourly rate: $21 per hour Benefits Flexible remote work with no commute Potential for career advancement within the company
Prosidian Consulting is seeking a dynamic and detail-oriented Financial Analyst II / Contract Manager. In this role, you will be responsible for managing and analyzing various contracts and financial data to ensure compliance and efficiency. You will work closely with internal teams and clients to support financial decision-making processes.
Contract|Remote|Remote — San Antonio, Texas, United States
Join our expanding network of proficient Field Professionals dedicated to conducting Phase I Environmental Site Assessments (ESA) and Property Condition Assessments (PCA). This subcontractor role offers a unique opportunity to collaborate with our full-time team on various projects across the United States within the commercial real estate due diligence sector.As a valued member of our approved Subconsultant Network, you will perform onsite property inspections (“walk”) and generate detailed reports (“write”) that adhere to ASTM and industry standards. This position is perfect for seasoned assessors seeking flexible, project-based engagements with a respected national firm.
Role overview Vericast seeks a Graphics Specialist I in San Antonio to create graphics and visual materials that align with client needs and brand standards. This position combines creative design with hands-on production, working closely with various teams to shape ideas into finished visuals. What you will do Produce graphics and designs for different types of projects Work with internal teams to develop and refine visual concepts Maintain visual consistency and ensure all materials follow brand guidelines Help the team deliver high-quality work on schedule Requirements Interest in creative design and visual communication Openness to learning and developing design skills Ability to collaborate and communicate ideas clearly with others
Join our team at Prosidian Consulting as a Financial Analyst Level II / Contract Manager. This role is integral to our operations, where you will leverage your financial expertise to manage contracts and ensure compliance. If you are an analytical thinker with a passion for finance and contract management, we want to hear from you!
Full-time|On-site|San Antonio, Texas, United States
M/I Homes has been at the forefront of the homebuilding industry for over 50 years, delivering exceptional quality and innovative designs. Established in 1976 by Irving and Melvin Schottenstein, our company is driven by a commitment to customer satisfaction, having successfully realized the dreams of over 170,000 homeowners. Our impressive growth from a family-owned business to a national powerhouse spans across 17 markets, including cities like Austin, Charlotte, Chicago, and more.Position OverviewAs an Escrow Officer, you will play a pivotal role in the closing process of real estate transactions. You will facilitate meetings with buyers and sellers, ensuring that all necessary loan documents are signed and processed accurately. Your responsibilities will include issuing checks and delivering signed and notarized loan packages to lenders.Proficiency in Spanish is a mandatory requirement for this position.Key ResponsibilitiesExamine sales contracts and initiate title files using SoftPro Complete Closing software, while requesting title examinations.Review title insurance commitments and surveys.Prepare the deed and seller's affidavit.Generate the HUD-1 Settlement Statement based on the sales contract and lender instructions; manage closing funds and prepare checks.Receive and prepare lender loan documents for closing, ensuring all documents are complete and accurate; facilitate signing and notarization of loan documents, the deed, and seller's affidavit with the buyer and seller.Dispatch signed and notarized loan packages to lenders.Support special projects and undertake additional tasks as needed.QualificationsEducational Background:High School diploma required; some college education preferred.Skills and Competencies:Fluent in Spanish.Exceptional customer service abilities with strong verbal and written communication skills, enabling effective interaction with diverse stakeholders.Capable of gathering, analyzing, and evaluating pertinent information from buyers, sellers, and lenders.Demonstrate a strong work ethic, superior organizational skills, and meticulous attention to detail.Proficient in general administrative tasks, including typing, filing, and using computers, calculators, copiers, and fax machines.Familiarity with SoftPro Complete Closing Software is advantageous.Work Environment:Availability for some weekend and evening work may be necessary.Benefits:M/I Homes offers a robust benefits package, which includes medical, dental, vision coverage, paid time off, paid holidays, parental leave, and retirement plans including traditional and Roth 401(k) options, along with profit-sharing plans.
Join our dedicated team as a Patient Experience Specialist, where you will play a crucial role in enhancing patient satisfaction and ensuring a positive healthcare experience. In this dynamic position, you will engage with patients, addressing their needs and concerns while collaborating with healthcare professionals to deliver exceptional service.
Full-time|$21/hr - $21/hr|Remote|Remote — San Antonio, Texas, United States
Join CareHarmony as a Remote Licensed Practical Nurse (LPN/LVN) and make a meaningful impact in patient care! Our Care Coordinators collaborate closely with healthcare providers to implement value-based care management initiatives that enhance patient experiences.We are looking for a dedicated and experienced Licensed Practical Nurse with a minimum of 3 years of direct patient-facing experience. You should thrive in a dynamic environment, possess self-motivation, have a keen eye for detail, and understand the importance of your role in shaping a patient's healthcare journey.In this role, you will identify resources and coordinate care for patients with chronic conditions. Your contributions will directly influence the quality of care they receive.What’s in it for you?Enjoy the convenience of a fully remote position, allowing you to work from home in comfortable attire without the hassle of commuting.Benefit from a consistent full-time schedule, Monday to Friday, with no weekend shifts and an average of only one on-call rotation per year.Experience career growth opportunities within a supportive environment where many team members advance quickly.
Join Computer World Service, Corp. (CWS) as we pursue an exciting new contract opportunity! This pivotal role as a Contract Manager / Task Manager is contingent upon contract award. We are seeking a highly skilled Program Manager to oversee network sustainment and deployment support services for military hospitals and clinics across CONUS and OCONUS locations. In this capacity, you will serve as the primary liaison responsible for ensuring exceptional contract performance, effective personnel management, and the timely delivery of all services aligned with DHA requirements. Your commitment to performance standards, timelines, and quality expectations will be crucial to our success.
Join our dynamic team at bcforward as a Customer Support Specialist, where you will play a vital role in enhancing customer satisfaction and loyalty. We are looking for passionate individuals who are dedicated to providing excellent service and support to our valued clients.In this role, you will be responsible for answering customer inquiries, resolving issues, and ensuring a seamless experience for all users. You will collaborate with various teams to improve processes and contribute to a positive workplace culture.
Full-time|$55K/yr - $55K/yr|Remote|San Antonio, Texas, United States
Aura is dedicated to creating a safer online experience. As our lives become increasingly digital, Aura's innovative suite of intelligent safety products empowers millions of customers to protect themselves against digital threats. Our rapid growth is a testament to our commitment, and our global team of over 400 is led by experienced leaders who have successfully transformed startups into multi-billion dollar enterprises.Join us in building a safer internet! About the Role:The Customer Experience Supervisor plays a vital role in supporting senior leadership by managing daily operations and overseeing the Customer Care team within our Call Center. This position is remote but candidates must reside within 50 miles of the San Antonio, TX city center.Day-to-Day Responsibilities:Conduct billing and credit research to effectively resolve customer inquiries.Review and approve customer credit requests.Act as a liaison between the Service Center and clients, as well as between departments.Analyze daily call reports, maintain spreadsheets, and share statistics with the Service Center team and management.Provide coaching to agents on performance and operational challenges.Monitor team performance monthly to uphold quality standards.Develop, coach, and reinforce training programs.Facilitate departmental team meetings.Resolve escalated customer issues and calls as needed.Maintain technical proficiency in all systems necessary for supervising the assigned team.Participate in inter-departmental meetings and provide feedback.Set clear expectations and goals for team members.Support career development discussions with team members to foster professional growth.Generate innovative ideas to enhance business growth and efficiency.
We are seeking a skilled RSA Archer Certified Administrator (CA) to join our dynamic team. The ideal candidate will possess a strong familiarity with database management, SQL Server, MS Access, and MS Excel formulas. A solid foundation in programming and networking is essential to support our operations effectively.As an Archer Administrator, you will thrive in a matrixed corporate environment, showcasing your strong ability to collaborate across teams. Your expertise in risk management, control processes, budgeting, and loss costing will be crucial in driving our initiatives forward. A broad understanding of security risks and controls will further enhance our capabilities in safeguarding our systems.
On-site|On-site|1304 SW Military Drive, San Antonio, TX
Location: 1304 SW Military Dr., San Antonio, TX 78221About PLS:At PLS, which stands for People – Location – Service, we strive to empower our customers by providing exceptional financial services tailored to their needs. Established in 1997 by Bob and Dan Wolfberg, our company has grown to over 200 financial service centers across 12 states, making it easier for our customers to manage their financial requirements. We take pride in offering convenient, transparent, and affordable solutions that stand out in the marketplace. Our dedicated team members are committed to delivering outstanding service, ensuring that our customers always come first.Position Overview:As a Customer Service Representative (CSR), you will be the vital link between our customers and the PLS experience. Your role is to provide exceptional service, educate customers about our diverse offerings, and uphold our high-quality standards while adhering to company policies and regulations.
Location: 6040 Ingram Rd., San Antonio, TX 78238About PLS:Join PLS, where we believe that you deserve better! PLS® — which stands for People, Location, Service — is a premier retail provider of financial services committed to putting our customers first. Our dedicated team members are the heartbeat of our organization, ensuring we deliver exceptional service every day. With over 200 financial service centers across 12 states, PLS offers convenient and affordable financial products like check cashing to help customers manage their daily financial needs. Founded in 1997 by Co-Presidents Bob and Dan Wolfberg, we pride ourselves on our transparent approach to financial services.Position Overview:As a Customer Service Representative (CSR) at PLS, you will be the vital link between our customers and our services. You will embody the PLS brand, delivering outstanding customer service and educating customers on our diverse range of products. You will ensure compliance with company standards and regulatory requirements, contributing to our mission of providing exceptional service.
Dec 8, 2025
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