Customer Service Advocate at Millennium Health | Remote

Join Millennium Health LLC, a renowned accredited specialty laboratory with over a decade of expertise in medication monitoring and drug testing services. We empower clinicians to effectively monitor both the use and misuse of prescription medications and illicit drugs, providing crucial insights that enhance patient care and treatment outcomes.As a Customer…

Join our dynamic team at Millennium Health as a Laboratory Technician, where you will play a crucial role in patient testing under the guidance of our experienced Clinical Laboratory Scientists (CLS). You will be responsible for executing pre-analytical procedures and assisting in analytical processes to ensure accurate and timely test results.Key Responsibilities:Assist in conducting all test methods approved by CAP and CLIA under CLS supervision.Provide training and mentorship to fellow laboratory staff, including Laboratory Technicians and Assistants.Engage in quality improvement initiatives related to safety, document management, and proficiency testing.Support the implementation of new test methods and interact with vendors on special projects.Perform instrument maintenance, preventative maintenance, and troubleshooting to uphold laboratory standards.Organize patient specimens for testing and assist in drafting Standard Operating Procedures (SOPs).Adhere to all safety and quality assurance protocols.Execute additional tasks as assigned by management.

Join Carvana, the fastest-growing used automotive retailer in U.S. history, as a Customer Service Delivery Advocate! We are on the lookout for individuals with a minimum of 2 years of customer-facing experience to help redefine the car-buying experience.As a Customer Advocate, you will play a pivotal role in delivering joy to our customers, whether it's by providing exceptional service during vehicle delivery or engaging with the local community. Are you ready to embrace the 'Hauler-Life'?Shift Requirements: This role requires flexibility with shifts ranging from 7 AM to 9 PM, with the expectation that team members are available to work 7 days a week, including rotating weekdays and weekends.Unlock Your Earning Potential!We offer a competitive hourly wage starting at $22, with opportunities for advancement based on performance. Here's how you can increase your earnings:Pay Range: $22-$24 per hourStarting Pay: $22/hrAfter 3 Months: $22.50/hrAfter 6 Months: $23/hrWithin your first year, you can progress from $22/hr to $24/hr through our performance-based Careers Not Jobs program, which features four merit opportunities each year. Eligible team members can benefit from an additional $0.50 pay increase every 90 days.Additionally, Market Operations may provide other performance-based incentive programs specific to your location for even greater earning potential.Benefits + Perks:At Carvana, we invest in our team members because their growth is our growth. Here’s how we support you:Competitive, performance-based compensation, including a 401(k) plan with company match and opportunities for overtime during peak seasons.Fast-track advancement opportunities for stellar performers, ensuring your hard work is recognized.Comprehensive health and wellness benefits, including 100% company-paid healthcare premiums, dental, and vision coverage. Our wellness program supports your mental, physical, and financial health, plus we offer a pet care savings program.Generous paid time off, starting with 13 days in the first year and increasing to 20 days thereafter.Education support to help you reach your goals.

WORK SCHEDULEThis position operates on a 4x10 schedule, requiring three days of work between Tuesday and Friday, plus every Saturday, leading to a total of four days per week with ten hours each day. The work starts at 1:00 PM PST.Why Choose Millennium Health?Millennium Health LLC is a highly regarded accredited specialty laboratory with over ten years of experience in medication monitoring and drug testing services. We empower clinicians to monitor both the use and misuse of prescription medications and illicit substances, offering vital insights into patients’ recent substance use. Our commitment to quality and integrity is fundamental to our mission to support healthcare professionals and their patients effectively.GENERAL SUMMARYThe Clinical Laboratory Scientist will execute a variety of standardized urinalysis tests in our advanced toxicology lab, utilizing cutting-edge LC-MS-MS technology for the detection of prescription and illicit drugs. This role involves approving reports and patient results for ordering physicians.ESSENTIAL FUNCTIONSThe Clinical Laboratory Scientist will be accountable for the following functions while adhering to our quality standards:Conducting and reporting laboratory test results for all methods sanctioned by CAP, NY, and CLIA.Ensuring accuracy and timely delivery of test results.Entering testing data and performing standardized tests on urine samples using advanced LC-MS-MS technology.Evaluating result validity, maintaining detailed records, and generating comprehensive reports.Overseeing quality control and chromatographic data prior to releasing results to physicians.Adhering to established quality control protocols and assisting in preparing chromatographic data reports.Identifying, troubleshooting, documenting, and resolving issues with test results.Utilizing the Laboratory Occurrence Management (LOM) form for documentation purposes.Serving as a resource and trainer for laboratory technicians and assistants.Preparing and maintaining laboratory reagents and supplies, ensuring equipment is well-maintained and the lab is orderly.Following safe laboratory practices while participating in operational support activities to enhance testing capabilities.Overseeing the activities of clinical laboratory technicians and assistants as needed.

Millennium Health LLC is a distinguished accredited specialty laboratory, boasting over a decade of expertise in medication monitoring and drug testing services. We empower healthcare professionals with objective insights into patients' use of prescription medications and illicit drugs, ensuring effective monitoring of treatment plans.As a Computer Technician, you will play a vital role in delivering exceptional customer support for our business systems and technology. Your responsibilities encompass a wide array of devices, including desktops, laptops, mobile devices, and audio-visual equipment. You will also assist with cloud and on-premises business applications, manage new equipment configuration and deployment, and handle user and computer account creation during employee onboarding and offboarding processes. Our focus is on delivering a personalized level of service, leveraging Millennium Health’s advanced tools and solutions.Efficiently triage and prioritize client requests while documenting issues and actions taken.Offer technical support to end users via email, phone, and remote assistance.Resolve end-user requests for services, including installation, troubleshooting, and maintenance of desktop and laptop computers and peripherals.Build rapport with end users, providing tailored solutions while maintaining a high standard of service.Manage asset reception and update asset management records accordingly.Facilitate equipment movement within and between facilities.Stage equipment for building and imaging hardware setups and replacements.Be available for after-hours on-call rotation, including weekends.Adhere to HIPAA, confidentiality, and compliance policies and standards at all times.Ensure compliance with administrative, physical, and technical cybersecurity controls.Perform additional duties as assigned.

Millennium Health is seeking a Laboratory Assistant based in San Diego, California. This position plays a key role in supporting the daily operations of the lab, helping maintain smooth and safe workflows. Main responsibilities Assist senior staff with laboratory procedures Help maintain and calibrate laboratory equipment Keep the workspace clean and organized to support safe operations Work environment Laboratory Assistants work alongside experienced professionals and gain practical experience with established laboratory practices. The role provides hands-on learning in a collaborative team setting.

Millennium Health LLC is a highly regarded specialty laboratory with over a decade of expertise in medication monitoring and drug testing services. We empower healthcare professionals to effectively monitor both the use and misuse of prescription medications and illicit substances. Our testing solutions provide clinicians with objective insights into patients' recent drug usage, enhancing the effectiveness of treatment plans.We are seeking a Clinical Scientist who will take the lead in developing clinical LC-MS/MS assays. This role involves independently conducting original scientific research and creating innovative analytical technologies while managing project resources and timelines effectively.The responsibilities of this position include, but are not limited to: Acting as a technical leader to design, develop, and validate high-quality LC-MS/MS assays/products/technologies within established timelines. Providing formal and informal scientific mentoring to team members. Leveraging technical expertise to design experiments and independently contribute to multiple projects concurrently. Serving as a critical technical and scientific resource within the organization. Drafting, reviewing, and finalizing technical documentation essential for various stages of product development. Maintaining meticulous experimental records in compliance with company SOPs. Ensuring adherence to HIPAA, confidentiality, and compliance policies, procedures, and standards. Upholding administrative, physical, and technical cybersecurity controls. Consistent and reliable attendance is a must.

Join our team at Millennium Health as a Lab Specimen Processor, where you will play a crucial role in ensuring the accuracy and efficiency of laboratory operations. You will be responsible for processing specimens, maintaining quality control, and collaborating with healthcare professionals to deliver exceptional patient care.

Join Carvana as a Customer Delivery Advocate and embark on an exciting career journey with the fastest-growing used automotive retailer in U.S. history! With over two years of customer-facing experience, you will play a vital role in transforming the car-buying experience by delivering happiness right to our customers' driveways.In addition to your role in customer delivery, you'll have the opportunity to engage with the local community and help reintroduce joy into the car-buying process. Are you ready to embrace the 'Hauler-Life'?Shift Requirements: This position requires flexibility with shifts from 7 AM to 5 PM, 9 AM to 7 PM, or 11 AM to 9 PM, with availability to work seven days a week, rotating between weekdays and weekends.Unlock Your Earning Potential!We offer a competitive starting pay of $22 per hour, with the potential for significant growth based on your performance. Explore your earning potential:Pay Range: $22 - $24 per hourStarting Pay: $22/hourAt 3 Months: $22.50/hourAt 6 Months: $23/hourIn your first year, you can progress from $22/hour to $24/hour through our performance-based 'Careers Not Jobs' program, which provides four merit opportunities annually, allowing eligible team members to receive an additional $0.50 increase every 90 days.Moreover, our Market Operations may offer additional performance-based incentive programs tailored to your location, unlocking even greater earning potential.Benefits + Perks: At Carvana, we invest in your success because your growth is our growth. Here’s how we support you:Compensation: Competitive, Performance-Based Compensation PLUS 401(k) with Carvana match and overtime opportunities during peak seasons.Fast Track Advancement: Exceptional performers achieve higher pay rates sooner based on their performance.Health & Wellness: 100% Company Paid Healthcare Premiums, along with Dental and Vision benefits, plus a wellness program to support mental, physical, and financial health. Our pet care savings program ensures that your furry friends remain healthy and happy.Time Off & Work-Life Balance: Generous paid time off (13 days in the first year, increasing to 20 days thereafter).Education Support: Assistance for furthering your education.

Join our dynamic team as a Customer Solutions Engineer/Advocate! In this pivotal role, you will delve into our customers' data challenges and craft bespoke solutions tailored to their unique needs. Acting as the definitive resource for customer requirements and execution strategies, you will play an essential role in shaping product and service development.Key Responsibilities:Engage with both internal and external stakeholders to gather insights into requirements, business objectives, and pain points.Document and take ownership of comprehensive requirements, user stories, and acceptance criteria.Collaborate with technical teams and stakeholders to gather data for constructing system architecture.Contribute to the creation of sales and marketing materials, including presentations, blogs, and videos, while actively participating in technical discussions on forums.Prepare and deliver client-facing presentations related to technology and system architecture.Support the sales team by conducting in-depth technology discussions, identifying potential customer challenges, and proposing effective solutions.

Join Our Team as a Patient Care AdvocateAt 9amHealth, we are redefining the standard of care in cardiometabolic health. Our innovative, holistic approach focuses on preventing and managing obesity, diabetes, high blood pressure, and high cholesterol through personalized care plans, prescription medications, and expert guidance. We are committed to helping our members achieve healthier lifestyles every day.Based in San Diego, California, 9amHealth is backed by a team renowned for developing mySugr, a leading diabetes management app acquired by Roche in 2017. With support from esteemed investors and $25 million in funding, we are on a growth trajectory aimed at delivering a more connected care experience for our members.Position OverviewThis is a temporary 3-month contract role intended to meet the growing demand for our services. Performance and business needs may lead to an extension of this contract for up to 9 months.As a Patient Care Advocate, you will be an integral part of our Care Team, engaging directly with members via phone, text, email, and messaging. Your role will involve collaborating with clinical specialists to ensure smooth and efficient healthcare experiences. You will be the first point of contact for our members, addressing inquiries from enrollment to care journey navigation and directing them to appropriate team members for prompt assistance. You will join a compassionate and dedicated team that values open communication and prioritizes member well-being.Your primary responsibility will be to maximize coverage and enhance the personalized member experience well beyond conventional healthcare settings. You will respond to member inquiries through various channels, prioritized in the following order:Inbound phone calls (including those from partner teams)Inbound in-app messages and text messagesInbound emailsOther assigned tasks per daily scheduleAvailable ShiftsMonday to Friday:6:00 AM - 2:30 PM PST

Destination Knot specializes in creating memorable travel experiences, from hotel stays to cruises and group adventures. The team values attentive service and aims to make vacation planning smooth and enjoyable for every client. Role overview This fully remote position as a Hotel Reservations Customer Service Representative centers on helping clients explore hotel options, answering questions, and managing reservations. The role suits those who enjoy interacting with people, are interested in the travel industry, and prefer working virtually. Training and ongoing support are provided to help new team members succeed. What you will do Assist clients in researching and booking hotel accommodations Provide accurate details about hotel options, pricing, and amenities Respond to client inquiries by phone, email, or online messaging Keep clear records of client interactions, preferences, and reservations Work closely with team members to deliver excellent service Stay informed about travel trends, hotel offerings, and industry updates Participate in virtual team meetings and training sessions Requirements Strong communication and customer service skills Friendly, professional attitude with attention to detail Ability to work independently and manage tasks efficiently Basic computer skills and a reliable internet connection Interest in travel and helping clients plan hotel stays Experience in customer service, hospitality, or sales is helpful but not required Benefits Flexible, remote work setup Comprehensive training and access to booking tools Supportive team culture and mentorship Performance-based earning potential Exclusive travel discounts and industry perks Opportunities for personal and professional development

Are you enthusiastic about making a difference while enjoying the freedom to work from home? Join our team as a Benefits Services Representative! This role offers you the flexibility to create a schedule that fits your life, while also allowing you to grow professionally.Why You Should Join Us:1. Work-Life Balance: Enjoy the ability to work from home, giving you time to focus on what truly matters.2. Supportive Community: Be part of a team that prioritizes your well-being and offers the flexibility necessary for a thriving career.3. Mentorship Opportunities: Gain valuable insights and guidance from seasoned professionals committed to your success.What We’re Looking For:• A strong commitment to providing outstanding customer service.• Excellent communication and interpersonal skills.• Capability to inspire and lead teams towards achieving exceptional results.• A genuine interest in your professional growth while maintaining a balanced lifestyle.If you’re ready to take your career to the next level and enjoy the benefits of flexible work, apply today! Embrace this opportunity to create a career that aligns with your personal and professional goals.Don't let this chance pass you by – apply now to start your rewarding journey!*All interviews will take place via Zoom video conferencing.(Global Elite Empire Consultants is a third-party recruiter, not an insurance agency)

Join our dynamic team as a Remote Customer Support Representative at Jobs for Humanity, where you will play a vital role in ensuring our customers receive exceptional support. Your main responsibilities will include assisting customers with inquiries, resolving issues, and providing product information with a friendly and professional demeanor. This fully remote position offers the flexibility to work from anywhere while contributing to a mission-driven organization.

Crestwood Behavioral Health, Inc. has supported California communities for more than 50 years. The organization is known for recovery-focused programs and for creating environments where people can pursue their mental health goals. Crestwood emphasizes individual strengths, skill development, and self-direction to help clients move forward. Role overview The Service Coordinator | Mental Health Case Manager is based in San Diego, California. This position supports clients throughout their recovery, combining direct interaction with teamwork. Collaboration with a multidisciplinary group is central to providing person-centered care. Main responsibilities Assess client needs and conduct thorough evaluations to set treatment priorities. Lead interdisciplinary team meetings that focus on client care and progress. Coordinate discharge planning with input from a multidisciplinary treatment team. Oversee implementation of individualized treatment plans and work closely with nursing staff to ensure continuity of care.

Join Our Team as a Customer Service RepresentativeAt PulseMediaNL, we pride ourselves on providing exceptional customer experiences. As a Customer Service Representative, you will be the first point of contact for our customers, embodying our dedication to quality, responsiveness, and overall satisfaction. You will assist customers throughout their journey by addressing inquiries, offering guidance, and ensuring they maximize the benefits of our services.This position is perfect for an empathetic individual who excels in problem-solving and flourishes in a fast-paced, digital landscape.Your ResponsibilitiesCustomer Support & CommunicationTimely and professional responses to customer inquiries via email, chat, and phone.Providing accurate information regarding our products, services, and processes.Ensuring each interaction is positive and contributes to a helpful customer experience.Issue ResolutionEfficiently investigating and resolving customer issues, escalating when necessary.Taking ownership of customer concerns from the initial contact to resolution.Following up with customers to ensure their satisfaction and closure.Customer Experience & ImprovementIdentifying recurring issues and sharing insights with internal teams.Contributing to the enhancement of support processes and the customer journey.Maintaining detailed and accurate records of customer interactions in our systems.CollaborationWorking closely with Sales, Operations, and Product teams to address customer needs.Supporting internal initiatives aimed at improving customer satisfaction and retention.

Are you a bilingual professional eager to advance your career at your own pace? Join us as a Client Services Representative at Global Elite Empire Consultants, where your leadership potential and goal-oriented mindset can flourish in a dynamic, rapidly expanding environment.

Join Our Team as a Senior Customer Service RepresentativeLocated at Naval Air Station North Island, San Diego, CA 92135On-Site PositionCompensation: $24.89 - $29.00 per hour (based on benefit selection)Flexible 24/7/365 Availability Required Are you passionate about customer service? Do you want to make a difference for our Navy Sailors and their families? If so, we have an exciting opportunity for you! We are seeking a dedicated Customer Service Representative who is eligible for a Secret clearance to become a part of our expanding team in San Diego, CA. Your Responsibilities:• Serve as the initial point of contact for Military Sailors and their families, providing multi-tiered support.• Proactively address and resolve customer inquiries through various communication channels including phone, e-fax, email, and chat.• Leverage critical software applications, including internal and external websites, CRM systems, and other essential resources.• Accurately input supporting information into systems and web forms, ensuring precise transaction handling.• Gain comprehensive training on a range of relevant military programs to effectively assist customers both within the Continental US and internationally.• Pursue growth opportunities within the organization, as many team members have advanced into supervisory roles or specialized teams based on their skills.

Join Our Dynamic Team as a Customer Service Representative!At Goldgate Financial, we are expanding our team and looking for a dedicated Customer Service Representative. This role is perfect for individuals who excel in customer service and possess fundamental computer skills. If you are eager to help clients achieve their financial goals while contributing to a supportive team environment, we want to hear from you!

Join our dynamic team at Mindlance as a Customer Service Support Representative where you will play a pivotal role in delivering exceptional customer experiences. You will assist customers with inquiries, resolve issues, and provide guidance on our services and products. Your strong communication skills and customer-focused mindset will be key to your success in this role.