AI-Driven Insights Lead

Founded in 2007, Airbnb has transformed travel, connecting over 5 million hosts with more than 2 billion guests worldwide, providing unique stays and experiences that foster authentic community connections.The Community You Will JoinBecome a vital member of our innovative Research Team at Airbnb, dedicated to generating actionable insights that drive strateg…

Join Anthropic as a Research Lead for Training Insights, where you'll spearhead innovative research initiatives that shape the future of AI training methodologies. As part of our dynamic team, you will collaborate with cross-functional experts to extract meaningful insights from training data, driving improvements in AI models. Your expertise will be vital in enhancing our understanding of AI performance and guiding strategic decisions.

Role Overview Lyft is hiring a Lead Analyst for Market Insights in San Francisco, CA. This role centers on using analytics to identify trends and deliver insights that shape Lyft’s strategic direction. The Lead Analyst works closely with teams across the company to deepen understanding of market shifts and customer patterns, supporting Lyft’s position in the rideshare sector.

Join Outset as a Sales Director specializing in Research & Insights. You'll lead our sales strategies and initiatives, driving growth through informed decision-making and data-driven insights. This pivotal role requires a visionary leader who can harness market research to elevate our sales efforts, develop and implement innovative strategies, and foster strong relationships with clients.

About Retell AI Retell AI builds voice AI technology for call centers, helping thousands of companies handle sales, support, and logistics calls with AI voice agents. Since launching 18 months ago, the company has grown annual recurring revenue from $5M to $50M, backed by investors including Y Combinator and Alt Capital. Our Mission By 2026, Retell AI aims to deliver a customer experience platform powered entirely by AI. The vision goes beyond basic automation: intelligent agents will take on roles as frontline workers, quality assurance analysts, and managers, improving customer interactions while reducing the need for ongoing human involvement. Recognition Ranked among the top 50 AI applications by a16z (a16z List) #4 on Brex's Fast-Growing Software Vendors of 2025 (Brex Benchmark) High placement on the Leana AI Leaderboard Working at Retell AI The team is expanding quickly and welcomes those who want to solve tough problems and help shape the future of voice AI. Retell AI is based in the San Francisco Bay Area and continues to grow as one of the industry's fastest-moving startups.

Mixpanel supports over 29,000 organizations, including Workday, Pinterest, LG, and Rakuten Viber, in transforming data into actionable insights. The platform blends product and web analytics, session replays, experimentation tools, feature flags, and metric trees. Mixpanel’s AI-driven analytics help teams improve adoption, retain users, and launch features confidently. More about the company can be found at mixpanel.com. Proactive Insights Team The Proactive Insights team is a new group dedicated to advancing Mixpanel’s AI analytics vision. Their mission is to move from reactive analytics to a system that proactively surfaces insights for users. The team tackles challenges such as identifying what changed in the data, understanding the reasons behind those changes, and recommending next steps. The aim is to keep users informed with timely and relevant recommendations, both within the Mixpanel platform and through external channels. AI-powered root cause analysis: Agents diagnose metric changes, identify key drivers, and suggest actions. AI automations for KPI monitoring: Automated agents track KPIs and deliver insights to Slack, email, or directly in Mixpanel. Intelligent alerts and anomaly detection: Advanced models, such as TimesFM, highlight significant shifts in data. Role overview The Senior Software Engineer - AI Product Insights joins the Proactive Insights team to build features that redefine how teams interact with their data. This position covers the full stack: designing dynamic frontend experiences using React, developing backend services in Python, and integrating with the query engine to surface unexpected insights. The work directly supports Mixpanel’s goal of making analytics more proactive and useful for customers. Location This role is based in San Francisco with a hybrid work arrangement.

About UsAt Sierra, we are on a mission to revolutionize how businesses engage with their customers through innovative AI-driven solutions. As a predominantly in-person company located in the vibrant heart of San Francisco, we are expanding our footprint with offices in Atlanta, New York, London, France, Singapore, and Japan.Our culture is deeply rooted in our core values: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These principles guide our daily operations and foster a collaborative work environment.Sierra was co-founded by industry leaders Bret Taylor and Clay Bavor. Bret, currently the Board Chair of OpenAI, has an impressive background with Salesforce, Facebook, and Google Maps. Clay brings 18 years of experience from Google, including leadership roles in AR/VR and Google Workspace.Your RoleJoin our dynamic engineering team of approximately 40 skilled professionals, including talented individuals like Mihai, Belinda, Arya, and Wei. You will work within small, autonomous teams focused on solving customer challenges. Key responsibilities include:Reporting & Experimentation: Develop systems for analyzing and visualizing extensive data sets related to agent performance. Empower agent developers to conduct A/B testing to inform data-driven enhancements.Data Exploration: Create Explorer, a powerful tool that combines the capabilities of ChatGPT with AI-driven clustering for conversational data.

About Retell AIRetell AI is pioneering the future of customer service by leveraging first principles to transform the call center experience through advanced voice AI technology.In just 18 months since our inception, our innovative AI voice agents have been utilized by thousands of companies to efficiently manage sales, support, and logistics calls, significantly reducing the need for large teams of human agents. With the backing of esteemed investors such as Y Combinator and Alt Capital, we have achieved an impressive $36 million ARR, growing from $5 million at the beginning of 2025 with a dedicated team of 20 professionals.Our ambitious vision for 2026 is to develop a state-of-the-art CX platform powered entirely by AI. We aim to create intelligent AI 'workers' that will function as frontline agents, QA analysts, and managers, capable of autonomously executing, monitoring, and enhancing customer interactions.We are rapidly expanding and seeking passionate innovators eager to solve challenging technical problems, work swiftly, and make a tangible impact at one of the fastest-growing voice AI startups. Join us in shaping the future.Recognized as a top 50 AI app in a16z's list: https://tinyurl.com/5853dt2xRanked #4 on Brex's Fast-Growing Software Vendors of 2025: https://www.brex.com/journal/brex-benchmark-december-2025Listed among the top-ranking startups at: https://leanaileaderboard.com/About the RoleAs the Support Engineering Lead at Retell, you will be responsible for overseeing the technical support operations of our sophisticated voice AI platform. This hands-on leadership position involves directly troubleshooting complex customer challenges, developing AI agents and automations, and leading an expanding team of support engineers.You will work at the intersection of engineering, customer relations, and product development, ensuring unparalleled reliability, swift issue resolution, and scalable support systems as Retell continues its growth trajectory.This position is perfect for individuals who thrive on resolving intricate technical issues under pressure, engaging with clients directly, and constructing systems and teams from the ground up.

Join mercor as an Enterprise AI Lead in San Francisco, where you will spearhead innovative AI initiatives to transform our enterprise solutions. This role requires a blend of technical expertise and strategic vision to drive AI adoption across various departments.Key responsibilities include leading a talented team of AI researchers and engineers, collaborating with cross-functional teams, and ensuring the successful implementation of AI strategies that align with business goals.

At Gong, we leverage the power of artificial intelligence to revolutionize how revenue teams achieve success. Our Gong Revenue AI Operating System consolidates data, insights, and workflows into a singular, reliable system that observes, guides, and collaborates with the world's most prosperous revenue teams. With the Gong Revenue Graph, AI-driven intelligence, specialized agents, and trusted applications, we empower over 5,000 companies globally to gain a profound understanding of their teams and clients, automate essential sales workflows, and secure more deals with reduced effort. For more details, please visit www.gong.io.Joining Gong means becoming part of a forward-thinking company driven by innovative products, ambitious objectives, and a team of passionate individuals. We are at the forefront of shaping the future of revenue intelligence and seek individuals who are eager to contribute to what lies ahead. You will collaborate with a team that dreams big, acts swiftly, and values both the craft and each other. Here, transparency and trust are fundamental to our operations, and every member has the chance to make a significant impact. If you aspire to grow, challenge yourself, and engage in work that truly matters, Gong is the ideal place to realize the best work of your career.Become a part of our Technical Value Engineering team, where you will establish data foundations that validate customer value at scale. This position merges data engineering, analytics, and customer outcome assessment. You will utilize one of the most comprehensive B2B datasets globally to automate insights that facilitate outcome realization.

About Glean:Founded in 2019, Glean is a pioneering AI-driven knowledge management platform that empowers organizations to swiftly locate, organize, and disseminate information among their teams. With seamless integration into tools like Google Drive, Slack, and Microsoft Teams, Glean enhances accessibility to vital knowledge, fostering increased productivity and collaboration. Our state-of-the-art AI technology streamlines knowledge discovery, enabling teams to maximize their collective intelligence efficiently.Glean was established by Founder & CEO Arvind Jain, who recognized the hurdles employees encounter when searching for and comprehending information at work. Witnessing the fragmentation of knowledge and the overwhelming array of SaaS tools that hinder productivity, he was inspired to create an improved solution—an AI-enhanced enterprise search platform that allows individuals to quickly and intuitively access necessary information. Since its inception, Glean has emerged as the leading Work AI platform, blending enterprise-level search, an AI assistant, and robust application and agent-building functionalities to fundamentally transform the way employees work.About the Role:We are on the lookout for a talented software engineer to join our Insights team within the Billing and Insights sector, which is integral to Glean's consumption-based pricing, product analytics, and user targeting initiatives. This team is responsible for the full spectrum of the stack that renders our AI products both comprehensible and measurable for our customers and internal stakeholders—from logging and usage pipelines to insights dashboards, self-service logs, user targeting platforms, and natural language query (NLQ)-powered agents atop our data warehouse.As a Software Engineer on this team, you will design and implement data pipelines, backend services, and customer-facing experiences that illuminate and validate Glean's value proposition. You will collaborate closely with Product, Data Science, Finance, Marketing, and Go-To-Market teams to ensure that every metric we present is accurate, auditable, and consistently aligned across both internal and external perspectives.

Join mesh as an AI Operations Lead in our San Francisco office. In this pivotal role, you will oversee the implementation and optimization of AI-driven solutions, ensuring operational excellence and innovation. You will collaborate with cross-functional teams to drive efficiency and improve outcomes across various projects. Your expertise will help shape our AI strategies and enhance our operational capabilities.

Zip is transforming enterprise procurement with an AI platform designed to streamline processes and foster collaboration between people and intelligent agents. Trusted by organizations such as T-Mobile, OpenAI, AMD, and Mars, Zip has helped clients save over $8 billion and manage more than $500 billion in spending. The company has raised $371 million in funding and reached a $2.2 billion valuation, earning recognition from Forbes Fintech 50, Fast Company, Inc. Best in Business, and LinkedIn Top Startups. Role overview The Lead Internal AI Strategist will play a central role in Zip’s new AI team, which operates on a hub-and-spoke model. This position oversees the internal AI roadmap, accelerating the adoption and integration of AI across all non-product engineering departments. The strategist will work closely with department leaders to ensure their initiatives align with Zip’s overall AI direction and drive meaningful outcomes throughout the company. What you will do Define and own the roadmap: Translate department needs and leadership priorities into a clear, prioritized roadmap for the Internal AI Team. Validate ideas with quick prototypes before dedicating engineering resources. Manage the AI Champion & Leader Network: Coordinate collaboration among department champions, recognize achievements, address challenges, and collect feedback. Work directly with leaders to align their quarterly AI goals with Zip’s internal capabilities. Develop Zip’s AI Skills Framework: Create and maintain standards, processes, and a resource library to guide the effective use of AI agents across the organization. How you’ll work This is a hands-on position. The Lead Internal AI Strategist will shape the operating model for the AI hub, guide internal AI engineers, and lead training and tool initiatives. Prototyping and testing solutions is a core part of the role, demonstrating AI’s potential and encouraging adoption across teams.

About Taskrabbit:Taskrabbit is a revolutionary marketplace platform designed to seamlessly connect individuals with skilled Taskers for a variety of everyday tasks, including furniture assembly, handyman services, moving assistance, and much more.At Taskrabbit, we are dedicated to transforming lives one task at a time. Our company values innovation, inclusivity, and diligence, fostering a culture that is collaborative, pragmatic, and dynamic. We seek talented, entrepreneurial, and data-driven individuals who share our passion for empowering people to pursue their passions. In partnership with IKEA, we’re committed to creating more opportunities for individuals to earn a reliable and meaningful income on their own terms, while building lasting relationships with clients across the globe.Taskrabbit operates in a hybrid model, with employees dispersed across the US and EU, and has been recognized as a Built In — Best Places to Work for 2022, 2023, and 2024, ranking highly in various national and regional categories. Join us at Taskrabbit, where your contributions will be impactful, your ideas will be cherished, and your potential will be maximized!About the RoleWe are seeking a visionary builder to spearhead our 'AI for Work' initiatives. Collaborating closely with the Director of AI Strategy and Enablement, you will develop the internal AI framework that enhances team productivity. This role involves constructing, assessing vendors, and continuously refining the AI systems that empower our teams to operate at peak efficiency and scale our capacity to deploy agents across the business. You will integrate directly within business functions, gaining a deep understanding of current operational practices while fundamentally reimagining future workflows. This role transcends merely adding automation to existing processes; it is about reengineering how work is accomplished using intelligent tooling that transforms and optimizes workflows. You will collaborate with leaders across the business to identify high-impact opportunities, design smart solutions, and achieve measurable improvements in productivity, quality of output, and employee experiences. You will define what 'AI-native operations' look like at Taskrabbit.As the AI Productivity and Business Automation Lead, you will play a pivotal role in identifying, evaluating, testing, and piloting third-party AI tools to unlock substantial productivity enhancements across Taskrabbit. You will partner with the Director of AI Strategy and Enablement and functional leaders to identify high-value process bottlenecks and propose AI-driven solutions. Additionally, you will facilitate structured experiments and pilot programs that illustrate tangible business impact.

Founded in 2007, Airbnb has transformed the way people travel and connect with communities around the globe. From humble beginnings with two hosts welcoming three guests, we've grown to over 5 million hosts who have facilitated over 2 billion guest arrivals in nearly every country. Our platform allows hosts to offer memorable stays and experiences that help guests immerse themselves in local cultures in a truly authentic manner.The Team You Will Join:As a vital part of Airbnb's Consumer Insights & Research team, you will play a key role in harnessing human insights to drive informed business decisions. Your expertise will support the Marketing organization, fostering a collaborative and dynamic environment where curiosity and consumer understanding are paramount. You will report directly to the Head of Consumer Insights and closely collaborate with Marketing leadership, as well as cross-functional teams across Product, Innovation, and Research.Your Impact:In this influential position, you will serve as the leading voice for consumer perception, brand equity, and audience insights, ensuring that our marketing strategies are deeply rooted in a comprehensive and continually updated understanding of our consumers. You will oversee and enhance Airbnb's brand health tracking program, translating intricate data into actionable insights that directly inform brand positioning and marketing priorities. Your success will be measured by the extent to which marketing leadership relies on your insights to shape briefs, campaigns, and audience strategies, with tangible results in brand equity and audience engagement.A Day in Your Life:Lead and manage Airbnb's brand health tracking program — analyze brand equity trends, maintain the measurement framework, and distill findings into clear, actionable strategies for marketing and brand development.Collaborate with Marketing leadership as the primary expert in consumer insights, ensuring that consumer perspectives are integrated into strategies, briefs, and priorities from the inception of projects.

Join The Trade Desk as a Director of Advertiser Insights, where you will lead the charge in transforming data into actionable insights that drive advertiser success. In this pivotal role, you will collaborate closely with cross-functional teams to elevate our understanding of client needs and enhance our advertising solutions. Your strategic thinking and analytical skills will be essential in uncovering trends and delivering impactful recommendations to our clients.

Inductive Bio partners with biotech and pharmaceutical companies to accelerate drug discovery through AI-driven virtual labs. The platform supports the full Design-Make-Test-Analyze (DMTA) cycle, combining proprietary ADMET prediction models, dose estimation tools, and Indy, an AI medicinal chemistry assistant. The company collaborates with CROs to connect computational design with experimental validation, offering advanced synthesis, direct-to-dose testing, and tier 1 ADME panels. Inductive Bio works on both small molecule and beyond-rule-of-five programs. Beacon-1, Inductive’s core technology, has earned top honors in the 2025 Polaris and 2026 OpenADMET-ExpansionRx blind competitions, outperforming major industry players. The company has raised $30 million from investors including Obvious Ventures, a16z Bio + Health, and Lux Capital, and received a $21 million ARPA-H CATALYST award for toxicity model development. Role overview The AI-Driven Medicinal Chemist will help shape Inductive Bio’s AI-centric drug discovery platform. Reporting to the Head of Medicinal Chemistry, this role plays a central part in all phases of the DMTA cycle. The position is based in New York City, San Francisco, or Boston. What you will do Act as an embedded expert on partner drug discovery programs, supporting work from lead generation through development candidate nomination for various small molecule modalities. Collaborate with computational chemistry, DMPK, and machine learning teams, applying both Inductive’s tools and your medicinal chemistry expertise as a consultant on partner projects. Integrate Inductive’s experimental services, predictive models, and AI workflows with chemistry and assay CRO partners to efficiently test hypotheses and deliver value for partners. Contribute to the development of an AI-native drug discovery platform, shaping Indy (the AI medicinal chemistry agent) and building assay and synthesis workflows for faster, higher-quality results. Advance Inductive’s mission by building industry relationships, engaging with partners, gathering insights from drug discovery teams, attending conferences, giving presentations, and authoring blog posts and publications.

Join Stripe as a Product Lead in our AI division where you will drive the vision and execution of AI initiatives. You will work closely with engineering teams and cross-functional stakeholders to unlock new capabilities and enhance our product offerings. Your leadership will steer the development of innovative AI solutions that meet customer needs and propel Stripe forward.

Join Airwallex as a Customer Insights LeadAt Airwallex, we are redefining the financial landscape for global businesses. As a unique unified payments and financial platform, we support over 200,000 companies worldwide—including industry leaders like Brex, Rippling, and Qantas—by providing fully integrated solutions for business accounts, payments, spend management, and treasury operations.Founded in Melbourne, our team comprises over 2,000 innovative professionals spread across 26 offices globally. With a valuation of US$8 billion and support from renowned investors such as T. Rowe Price and Visa, we are at the forefront of building the future of global payments and finance. If you're looking to undertake the most ambitious work of your career, we invite you to join us.

About UnifyAt Unify, we are pioneering the first AI-driven system of action for revenue teams, enabling businesses to transform their outbound strategies into high-performing growth engines. Our focus is on making go-to-market execution measurable, repeatable, and scalable. Founded in 2023 by industry veterans from Ramp and Scale AI, our talented team has diverse experience from leading organizations such as Airbnb, Meta, Waymo, and Perplexity.In 2024, Unify achieved an impressive 8x revenue growth and serves notable clients including Perplexity, Cursor, SoFi, and Justworks. We are a dynamic, high-energy team backed by $58M in funding from Thrive, Emergence, OpenAI, and others. Join us as we shape the future of GTM!About the RoleAs the Staff SRE Tech Lead at Unify, you will be instrumental in enhancing the reliability and scalability of our platform as we handle increasing volumes of data and accommodate customers with stringent uptime requirements. You will define the technical roadmap for reliability engineering, lead a dedicated team of SREs, and collaborate closely with engineering leaders to establish systems and practices that ensure Unify remains both swift and dependable at scale.