About the job
• Ensure strict compliance with product quality, cleanliness, food safety, and guest experience standards.
• Assist in ordering, maintaining inventory accuracy, and controlling shrinkage.
• Help create schedules and manage labor execution to meet operational goals.
• Provide consistent coaching and real-time feedback on performance.
• Hold team members accountable to established standards while promoting a culture of growth.
• Ensure onboarding and training programs are conducted according to company standards.
• Exemplify urgency, accountability, and operational discipline.
• Collaborate with the BOM and area leadership to identify operational gaps and implement effective solutions.
• Maintain operational continuity during leadership transitions or staffing shortages.
• Perform other duties as assigned.
• The bakery is fully staffed, trained, and operating at optimal standards.
• Establish a strong culture of accountability and consistency.
• Act as a reliable operational leader in various coverage scenarios.
• Demonstrate clear readiness and upward mobility toward a BOM role.
• Strong operational discipline and meticulous attention to detail.
• Ability to coach and develop hourly team members.
• Comfortable working in fast-paced, high-volume environments.
• Capable of performing all bakery roles during peak business periods.
• Excellent communication and problem-solving skills.
