About the job
At Anaplan, we are a dynamic team of innovators dedicated to enhancing business decision-making through our premier AI-powered scenario planning and analysis platform, enabling our clients to excel beyond their competitors and the market.
What brings together Anaplanners across various teams and locations is our unwavering commitment to our clients' success and our Winning Culture.
Our clientele includes renowned leaders in the Fortune 50, such as Coca-Cola, LinkedIn, Adobe, LVMH, and Bayer, among over 2,400 global enterprises that depend on our cutting-edge platform.
Our Winning Culture fuels our innovative teams. We embrace diverse thoughts and ideas, act as leaders regardless of our titles, strive for ambitious goals, and take joy in celebrating our achievements, both big and small.
Guided by principles that emphasize being strategy-led, values-driven, and disciplined in execution, you will find inspiration, connection, growth, and rewards in this environment. Your unique qualities are welcomed; come join us to build the future together!
Chief of Staff to the Chief Customer Officer
Position Summary
The Chief of Staff to the Chief Customer Officer (CCO) is an essential position that merges strategic leadership with operational excellence, serving as a trusted advisor and a recognized leader within the team.
This role acts as an extension of the CCO, facilitating cross-functional alignment and the execution of the CCO’s key priorities within the Customer Success organization. A customer-centric mindset is essential, along with the ability to lead through influence, navigate complex global functions, and drive measurable outcomes in customer health, AI initiatives, and engagement. The ideal candidate will view this role as a high-impact opportunity to gain comprehensive leadership experience throughout the post-sales journey and exposure to enterprise-level decision-making.
Key Responsibilities
Strategic Partnership & Leadership
• Lead or co-lead Post-Sales transformation programs, including building and scaling initiatives aimed at enhancing customer health, engagement, and AI.
