About the job
About Abby Care
At Abby Care, we are dedicated to addressing one of society's most pressing challenges: family caregiving. With over 50 million Americans providing unpaid care to their loved ones, our mission is to empower these caregivers by offering them training and employment opportunities, ensuring they receive compensation for the invaluable care they provide at home.
Our innovative, technology-driven platform is designed to facilitate family-first caregiving, enhance health outcomes, and deliver exceptional service across the nation. As we expand, we seek passionate individuals to join our team, supported by prominent mission-driven investors and partnerships with leading insurance providers and healthcare organizations.
The Role
We are looking for a dynamic Director of People Operations to architect and lead the foundational operations for Abby Care’s diverse workforce. This pivotal role combines compliance, operational excellence, and an innovative approach to deliver an exceptional employee experience.
You will take ownership of the People Operations framework for caregivers, corporate staff, and global contractors, ensuring payroll precision, adherence to labor laws, and a streamlined employee lifecycle. This role requires both strategic vision and leadership capabilities as you design systems and manage a geographically dispersed team.
Key Responsibilities
Lead and build the People Operations team, overseeing payroll, benefits, compliance, HR technology, and employee lifecycle management, managing both U. S.-based staff and global contractors.
Create and enhance processes for caregiver onboarding, payroll, and benefits, ensuring compliance and accuracy across multiple states.
Collaborate closely with Operations teams to integrate People Operations seamlessly into the caregiver experience.
Incorporate AI tools and automation into People workflows to enhance efficiency and reduce errors, developing a “human + AI” model for People Ops.
