GTM Operations Lead

About UsAt Rillet, we empower accounting and finance teams with cutting-edge tools and insights. Our mission is to help organizations achieve unparalleled speed, accuracy, and clarity in their financial operations.As an AI-driven ERP solution, Rillet enables a zero-day close with a unique data model that serves as a unified source of truth. Our extensive sui…

About Our TeamAt OpenAI, our mission is to develop safe artificial general intelligence (AGI) that benefits humanity as a whole. This ambitious endeavor brings together the world’s leading scientists, engineers, and business professionals within a collaborative lab environment.Our Go To Market (GTM) team plays a pivotal role in empowering customers to effectively utilize and implement our advanced AI products throughout their organizations. Comprising experts in Sales, Solutions, Support, Marketing, and Partnerships, our team focuses on creating impactful solutions that democratize access to AI technology.About the RoleAs a vital member of the GTM Operations team, the BDR Strategy & Operations Lead will enhance operational excellence and guide our GTM strategy to unlock the transformative potential of advanced AI models for our clients. This role is instrumental in optimizing systems, processes, and programs that facilitate pipeline generation.You will engage in refining inbound processes, designing outbound strategies, and reporting on funnel health to ensure our sales teams are positioned for success. Collaborating closely with Sales, Sales Strategy and Operations, Marketing, Enablement, and Systems teams, you will enhance lead management workflows, boost prospecting effectiveness, and develop scalable and repeatable pipeline generation initiatives.This is an exciting opportunity for individuals who excel at the initial stages of the sales funnel, focusing on quality, speed, and conversion, while being passionate about establishing operational frameworks that support high-growth sales teams.ResponsibilitiesEnhance lead enrichment, scoring, grading, and routing workflows to guarantee high-quality, well-prioritized lead delivery to the appropriate sales representatives.Collaborate with Systems teams to establish routing criteria and workflows within CRM and marketing automation tools.Develop and maintain reporting mechanisms to monitor lead and pipeline progression throughout the funnel—from lead to MQL to qualified opportunity.Identify gaps in pipeline creation and analyze funnel drop-offs by product, segment, region, and deal size.Assist in setting pipeline targets to ensure adequate coverage against objectives.

As the GTM Strategy & Operations Lead at Faire, you will play a pivotal role in shaping our go-to-market strategies and optimizing our operational processes. Your insights will drive our initiatives, ensuring we effectively reach and engage our target markets. You will collaborate with cross-functional teams to align our strategic vision and operational execution, ultimately supporting our growth objectives.

OpenAI is searching for a GTM Strategy & Operations Lead to support its Enterprise division in San Francisco. This position centers on developing and executing go-to-market strategies that foster enterprise growth. Role overview The GTM Strategy & Operations Lead will guide both strategic planning and day-to-day operations for OpenAI's enterprise products. The work directly influences how products are positioned and delivered to clients, with a focus on meeting evolving enterprise needs. Key responsibilities Shape and execute go-to-market strategies for enterprise offerings Drive operational improvements to support business growth Provide insights that inform product direction and market approach Ensure client expectations are understood and exceeded Location This role is based in San Francisco.

Role Overview hilberts is hiring a GTM Engineer / RevOps Lead in San Francisco. This role focuses on improving go-to-market strategies and revenue operations. The position works closely with teams across the company to refine processes and increase efficiency, supporting hilberts' growth goals. What You Will Do Collaborate with colleagues from different departments to streamline workflows Identify and implement process improvements that support revenue operations Apply technical skills and strategic thinking to help shape how hilberts operates Support company objectives by driving operational efficiency Location This position is based in San Francisco.

Thinking Machines Lab brings together scientists, engineers, and innovators with a track record in developing widely used AI products and open-source projects. The team has contributed to tools like ChatGPT, Character.ai, Mistral, PyTorch, OpenAI Gym, Fairseq, and Segment Anything. The company’s mission centers on advancing collaborative general intelligence to help people achieve more with AI tailored to their needs. Tinker, the company’s fine-tuning API, enables researchers and developers to adapt advanced AI models to their own data and algorithms. By handling the infrastructure, Tinker allows users to focus on customization, opening up capabilities that were once limited to a few specialized labs. As Tinker’s customer base and feature set grow, the team is focused on building a scalable platform and supporting an expanding community. Role overview The GTM Strategy & Operations Lead will build and refine the commercial structure for Tinker. This person will design strategies and processes that turn organic product adoption into a consistent, scalable revenue stream. The role involves shaping how Tinker’s fine-tuning capabilities are packaged, priced, launched, and sold across different customer segments. Collaboration with product, engineering, and research teams is central to the work. Tinker is designed for technically sophisticated users. The GTM lead must be comfortable discussing training infrastructure and understand how developers evaluate and adopt new tools. What you will do Develop and execute commercialization strategies for Tinker, including pricing, packaging, and launch plans based on market and competitor analysis. Create go-to-market approaches tailored to different types of customers. Manage partnerships to expand Tinker’s reach and open new channels for demand. Design and oversee customer pilots, onboarding, and expansion playbooks to move accounts from testing to production use. Produce commercial playbooks to help customer-facing engineers and FDEs position and sell Tinker effectively. Set and track success metrics for launches and GTM projects, running experiments to test assumptions about pricing and product packaging.

Weave is focused on improving how therapeutic knowledge is managed and shared throughout the drug development process. The company’s platform integrates AI into regulatory workflows, aiming to help experts deliver new drugs more efficiently and safely. By working closely with clients, Weave is building an AI workbench designed for every stage of the therapeutic lifecycle. Role overview The GTM Engineer will join the San Francisco Bay Area team to build a lead generation engine from the ground up. This position sits within the Marketing team and collaborates closely with Revenue Operations to connect marketing efforts with the sales pipeline. The role offers the chance to create new systems and processes without legacy limitations, giving full ownership over the approach and execution. What you will do Design and build lead generation infrastructure, including workflows, tools, and automation logic. Use AI tools to source, enrich, and qualify leads at scale, with an emphasis on warm, network-driven outreach. Work directly with Account Executives to define the characteristics of a qualified lead and align efforts with sales objectives. Collaboration This role works closely with both Marketing and RevOps, ensuring smooth integration of new lead generation systems into the sales process. There are no inherited systems or outdated practices to manage; the GTM Engineer will shape the foundation for future growth.

Role Overview Plaud is hiring a GTM Engineer & Operations in San Francisco, CA. This role focuses on improving go-to-market strategies and strengthening operational efficiency as the company grows. What You Will Do Work with teams across the company to design and implement streamlined processes Analyze market trends to inform business decisions Refine operational frameworks to support scaling efforts Who We're Looking For Experience collaborating with multiple departments Strong interest in optimizing operations and driving growth Comfort working in a scaling company This position is based in San Francisco, CA.

Join Sierra as a GTM Operations Analyst where you will play a pivotal role in driving our go-to-market strategies and operational excellence. You will collaborate with cross-functional teams to analyze data, streamline processes, and enhance our market effectiveness. This position is ideal for analytical thinkers who thrive in a dynamic environment and are passionate about making impactful contributions.

Join Frontera Health as the GTM Systems Lead, where you will play a pivotal role in shaping our go-to-market strategies and optimizing our systems for success. In this exciting position, you will lead cross-functional teams to drive innovation and ensure seamless integration of systems that support our business objectives. Your expertise will help us enhance operational efficiencies and deliver superior results.

Join abridge as the GTM Finance & Strategy Lead, where you will be at the forefront of shaping our go-to-market strategies. In this pivotal role, you will leverage your financial expertise to drive strategic initiatives that support our growth objectives.

Role Overview zip is hiring a GTM Strategy & Operations Manager focused on Data & Territory Operations in San Francisco. This role shapes go-to-market strategies and supports operational improvements across the business. What You Will Do Work with teams across departments to analyze market data and identify trends Refine and optimize territory assignments to support growth targets Develop and share operational best practices that improve efficiency Contribute insights that guide strategic planning and day-to-day execution Location This position is based in San Francisco.

Join Plaid as a GTM Operations Associate in our Revenue team, where you will play a pivotal role in optimizing our go-to-market strategies. In this dynamic position, you'll collaborate with cross-functional teams to enhance operational efficiency, streamline processes, and drive revenue growth. Your analytical skills will be crucial in leveraging data to inform decisions and improve our GTM frameworks. If you're passionate about operational excellence and eager to contribute to a fast-paced, innovative environment, we want to hear from you!

About Contra Labs Contra Labs builds human-centered AI, with a focus on creative and multimodal outputs. The team’s mission is to use human taste and judgment to shape the next generation of AI capabilities. By developing creative preference datasets, Contra Labs sets benchmarks that help evaluate and improve leading AI models and applications. Their work supports high standards across design, video, imagery, and other creative domains. As part of Contra, a global network for independent creatives, Contra Labs connects advanced AI research with top creative talent. This partnership transforms human judgment into a foundation for training and evaluating AI tools that support creative work. Role Overview: GTM Lead - AI Innovations (Hybrid, San Francisco) The GTM Lead will shape and execute go-to-market strategies for Contra Labs’ AI innovations. This role manages the full sales cycle, builds relationships with AI labs and creative leaders, and helps position Contra Labs at the forefront of creative evaluation. What You Will Do Own the sales process from first contact through expansion and renewal. Build and manage a sales pipeline focused on AI labs, creative AI applications, and research teams. Lead consultative sales conversations with: Machine learning and research teams Product and creative leaders Clarify complex client needs and turn them into clear, actionable deals. Present and market solutions such as: Dataset creation Benchmarking and evaluation programs Ongoing quality assurance systems Convert pilot projects into long-term client programs. Drive recurring revenue by delivering strong results. Develop and refine early go-to-market strategies: Shape positioning and messaging based on client conversations Identify key use cases for market entry Build repeatable sales processes Support distribution by: Creating case studies, benchmarks, and social proof from client work Contributing insights for product launches and inbound strategies Feed market and client insights into product and GTM planning. Help establish Contra Labs as a leader in creative evaluation for AI.

Absentia Labs develops AI-driven toxicology systems to advance safety science. The company’s platform delivers insights that support human health, speed up drug development, reduce animal testing, and help shape new regulatory approaches for predictive safety. As Absentia Labs prepares for enterprise partnerships, the Growth & GTM Operations Associate will play a key role in supporting external visibility, outreach, CRM, and commercial operations. Role overview This position forms the operational backbone for Absentia Labs’ early growth efforts. The associate will manage systems and workflows that support commercial execution and external engagement. The role involves close collaboration with founders and offers direct exposure to the foundational stages of company building. What you will do Manage the company’s and founders’ presence on LinkedIn and X Draft and distribute content, including posts, blogs, and newsletters Assist with updates to website content and external messaging Oversee CRM hygiene, workflows, and activity tracking Ensure all customer and partner interactions are recorded and advanced Create dashboards and reports to provide leadership with outreach and pipeline insights Support outbound campaigns across email, LinkedIn, and content channels Manage follow-ups and nurture sequences Coordinate logistics for conferences and events, including preparation and scheduling Why this role matters Absentia Labs is transitioning technical progress into real-world partnerships with pharmaceutical, biotech, and research organizations. This associate ensures growth initiatives are executed with consistency, speed, and attention to detail, helping shape how the company presents itself to the world.

Ivo Inc. is an AI-driven enterprise contract review company based in San Francisco. The team has seen rapid growth, increasing Annual Recurring Revenue by six times in the past year and securing a Series B funding round. Clients include well-known organizations such as Reddit, Pinterest, Canva, Uber, IBM, and CDW. The company is scaling quickly, and today’s hires will help shape its direction. Role overview This Senior Recruiter position focuses on GTM and Business Operations roles. The role is based in San Francisco and requires experience partnering with leaders in areas such as GTM, Legal, Finance, and Operations. The Senior Recruiter manages the full recruiting cycle, working closely with hiring managers to bring in outstanding talent efficiently while maintaining high standards. Responsibilities shift week to week. One week may involve supporting the General Counsel to hire a commercial contracts attorney; the next, working with Finance on a strategic FP&A search or assisting Marketing to fill a content-focused position. Adaptability and a broad recruiting skill set are important for success in this role. What you will do Oversee end-to-end recruiting for a range of business functions, including: Legal (commercial attorneys, paralegals, legal operations) Customer Success and Account Management Marketing (demand generation, content, product marketing) Finance and FP&A Revenue Operations and Business Operations People and HR Solutions Consulting and Partnerships Partner with functional leaders to set hiring priorities and evaluate candidates. Lead sourcing efforts and use tailored outreach to engage passive talent. Build and maintain relationships with top candidates, including those for future roles. Review and improve sourcing strategies, candidate pipelines, and interview processes on a regular basis. Apply data analytics to identify bottlenecks and improve recruitment funnel performance. Help define and communicate Ivo’s employer value proposition to attract senior-level talent. Support employer branding initiatives on platforms such as LinkedIn and Glassdoor.

Are you an analytical thinker with a passion for driving financial strategies? Join Crusoe as a GTM Lead Financial Analyst, where you will play a pivotal role in shaping our go-to-market strategies. You will collaborate with cross-functional teams to analyze market trends, assess financial performance, and contribute to strategic decision-making. Your insights will be crucial in maximizing our growth potential and ensuring our financial health.

Serval develops AI-driven automation for enterprise operations, using intelligent agents to replace manual processes and legacy systems. The company’s platform translates natural language into workflows that can reason, act across systems, and improve over time. Since its founding in early 2024, Serval has supported organizations such as Fox, Notion, Perplexity, Vercel, Mercor, LangChain, and Verkada, automating complex, high-volume operational tasks across teams like IT, HR, Finance, Security, Legal, and Engineering. Role overview The GTM Strategy and Operations Manager shapes how Serval approaches the market from its San Francisco office. This position focuses on building trust and developing a relationship-driven go-to-market model, rather than relying solely on traditional outbound or inbound tactics. The role works closely with the COO and GTM leadership to define and execute how Serval identifies, activates, and converts key relationships into pipeline and revenue. Success in this position will directly impact Serval’s growth trajectory. What you will do Collaborate with company leadership to design and implement a scalable go-to-market engine centered on high-value relationships Develop, test, and refine new playbooks for engaging and converting strategic partners Help drive measurable business outcomes by focusing efforts where they have the greatest impact on closing deals Requirements Proven experience building and maintaining relationships that lead to measurable business results Initiative to create, test, and improve processes from the ground up Strong commercial judgment and the ability to prioritize for maximum impact High ownership, ambition, and a record of learning quickly in fast-moving environments Serval is backed by investors such as Sequoia Capital, Redpoint Ventures, Meritech, First Round, General Catalyst, and Elad Gil. The company was founded by product and engineering leaders from Verkada.

About the RoleAs the Director of Central GTM Strategy & Operations at Ivo, you will be the driving force behind operationalizing our go-to-market (GTM) strategy. You will oversee renewals, expansion initiatives, customer operations, and deal desk processes. Reporting directly to the VP of Revenue Strategy & Operations, you will hold primary responsibility for the successful delivery of our strategic consulting engagements, including renewal automation, annual recurring revenue (ARR) infrastructure, and health scoring. You will collaborate closely with Customer Success Management (CSM) leadership to enhance customer execution, while also building and optimizing Deal Desk and Growth and Customer Operations.In a landscape where pricing is increasingly shifting towards usage-based and API models, you will establish the operational framework for consumption-based renewals and expansion triggers. Your role will leverage artificial intelligence to maximize efficiency and automate processes that traditionally required extensive time from operations teams.Additionally, you will be responsible for establishing our EMEA GTM Operations.

Intercom is a pioneering AI Customer Service company dedicated to enhancing business interactions by delivering exceptional customer experiences.Our cutting-edge AI agent, Fin, represents the pinnacle of customer service technology, enabling businesses to provide seamless and outstanding customer support. When integrated with our Helpdesk, Fin transforms into a comprehensive solution known as the Intercom Customer Service Suite, which enhances support for complex inquiries requiring human intervention.Since our inception in 2011, Intercom has earned the trust of nearly 30,000 businesses worldwide, setting a new benchmark in customer service. We are driven by our core values, consistently pushing boundaries, operating with speed and passion, and providing exceptional value to our customers.What’s the opportunity?The Global Sales Organization at Intercom is rapidly evolving, and our GTM Enablement team is growing to meet this demand. Our mission is to empower the GTM teams by providing systems, processes, and strategic insights that maximize productivity and operational excellence.As a Senior GTM Enablement Manager, Operations, you will serve as a vital link between the sales team and cross-functional GTM partners (such as Revenue Operations, Monetization, Legal, and Systems) who shape the policies, tools, and procedures that influence sales performance. Your responsibility will include ensuring that these inputs translate into flawless execution in the field. You will manage the GTM Enablement technology stack, spearhead impactful strategic projects, and implement processes that enable our sales organization to scale efficiently. This role is perfect for a proactive problem-solver adept at transforming complex, cross-functional initiatives into simple, scalable solutions for the sales team.What will I be doing?Reporting to the Senior Director of Global Sales Enablement, you will oversee and drive Intercom’s GTM operational enablement activities and programs globally. Your primary responsibilities will include:GTM Tech Stack Advisory: Optimizing the GTM tech stack to enhance adoption and ensure that sales representatives gain maximum value from these tools.Strategic Project Leadership: Leading and contributing to high-impact, cross-functional strategic projects that boost GTM productivity, streamline processes, and foster meaningful behavioral changes.Cross-Functional Partnership: Acting as the primary enablement liaison for key cross-functional partners, translating strategic insights into actionable outcomes for the sales organization.