Implementation Engineer at Metriport | San Francisco

Join Metriport as an Implementation Engineer, where your expertise in system integration and client relations will help shape the success of our innovative solutions. You will work closely with clients to understand their needs, implement our technology solutions, and ensure a seamless transition to our platform.

Join Metriport, a cutting-edge technology company based in San Francisco, as a Software Engineer. In this dynamic role, you will be responsible for developing innovative software solutions that enhance our product offerings. Collaborate with a team of skilled engineers to design, implement, and maintain high-quality software systems. If you are passionate about coding and eager to make a significant impact in the tech industry, we want to hear from you!

Role overview Metriport seeks a Senior Software Engineer in San Francisco to help shape and maintain software systems that serve client needs. The position centers on developing scalable solutions and enhancing the reliability of Metriport’s products. What you will do Design, develop, and implement software with a focus on quality and scalability. Collaborate with cross-functional teams to define and launch new features. Enhance the performance, reliability, and responsiveness of Metriport applications. Bring engineering expertise to both existing products and new initiatives. About Metriport Metriport creates software products for clients in San Francisco and other locations. The team values strong technical skills, collaboration, and a steady commitment to delivering dependable solutions.

Join Our Team as a Forward Deployed EngineerLocation: San Francisco, CAAbout UsAt Metriport, we are revolutionizing healthcare data management through our open-source data intelligence platform. We empower healthcare organizations to seamlessly access and exchange patient data in real-time. Our technology integrates with all major healthcare IT systems in the US, reaching over 300 million individuals.With a proven product-market fit, we have achieved multi-million ARR and built a customer base of over 100, including notable names like Strive Health, Circle Medical, and Brightside Health. Supported by leading venture capitalists and with ample runway, we are poised for substantial growth. Our team is compact, high-performing, and predominantly consists of former founders, including two Y Combinator alumni. We prioritize engineering excellence, maintain minimal bureaucracy, and foster a culture of high autonomy where competency is valued over pedigree. While we work rigorously—founders are in the office six days a week—we also encourage flexible scheduling to promote sustainable productivity.Your QualificationsWe are seeking a Forward Deployed Engineer who embodies the following characteristics:A strong entrepreneurial mindset paired with an exceptional work ethic; many on our engineering team are former founders.Proven ability to engage with customers and establish robust partnerships while delivering technical insights.A problem solver who embraces challenges, even in unfamiliar domains, and takes ownership of their work.Focus on delivering customer value rather than being distracted by the technical complexities involved.A proactive approach to project timelines, always questioning if tasks can be completed more efficiently.A hacker mentality, knowing when to adhere to and when to bend the rules.Your ResponsibilitiesAfter a thorough onboarding process to familiarize yourself with our domain and codebase, your primary objective will be to establish connections with our customers as quickly as possible. Your daily tasks will include:Acting as the main point of contact for customers throughout their partnership with us.Conducting discovery calls to understand customer needs and align solutions accordingly.

Metriport is looking for a Senior Security Engineer to join the team in San Francisco. The role centers on safeguarding company infrastructure and maintaining the security of sensitive data. Candidates should bring deep experience with security protocols and risk assessment, with a focus on countering new and evolving threats. Key responsibilities Evaluate risks and pinpoint vulnerabilities throughout Metriport's infrastructure Create and apply security measures that protect data integrity and confidentiality Collaborate with colleagues across departments to improve security practices Monitor the latest security threats and adjust strategies as needed Location This role is based in San Francisco.

Join Metriport as a Data Analyst, where your analytical skills will play a crucial role in driving our data-driven decisions. In this position, you will analyze complex datasets, generate actionable insights, and collaborate with cross-functional teams to enhance our operations and strategies.

Join Metriport as a Data Scientist and be at the forefront of data-driven decision making! In this role, you will leverage advanced analytics and machine learning techniques to derive insights from complex datasets, enhancing our product offerings and driving strategic initiatives.

Senior Implementation EngineerJoin our dynamic team at Metriport, a leading open-source data intelligence platform revolutionizing healthcare data management. We empower healthcare organizations to access and exchange patient data in real-time, integrating seamlessly with all major US healthcare IT systems and leveraging comprehensive medical data for over 300 million individuals.With a product-market fit reflecting multi-million ARR and a customer base exceeding 100 (including Strive Health, Circle Medical, and Brightside Health), we are poised for significant growth. Our team, primarily composed of former founders (including two Y Combinator alumni), thrives in an engineering-heavy environment characterized by minimal bureaucracy and high autonomy. We are dedicated to excellence and work diligently to deliver results while allowing flexibility in our schedules.

Metriport is looking for a Sales Development Representative (SDR) in San Francisco to help build the sales pipeline and connect with potential customers. This role centers on generating leads and setting meetings for the sales team, supporting Metriport’s growth in new markets. Key responsibilities Identify and reach out to prospective customers through outbound efforts Qualify leads and schedule appointments for the sales team Assist with sales initiatives aimed at expanding Metriport’s market presence What we look for Motivation and enthusiasm for sales work Comfort working in a fast-moving environment Interest in contributing to a growing company This position is based in San Francisco.

Technical Account ManagerLocation: San Francisco, CAMetriport is an innovative open-source data intelligence platform designed to empower healthcare organizations by facilitating real-time access and exchange of patient data. Our platform seamlessly integrates with all major healthcare IT systems in the US, providing insights into comprehensive medical data for over 300 million individuals.With a proven product-market fit—demonstrated by multi-million ARR, a diverse portfolio of over 100 clients including industry leaders like Amazon One Medical, Strive Health, and Weight Watchers, as well as support from top venture capitalists—we are poised for significant growth. Our team is small yet high-performing, consisting primarily of former founders and Y Combinator alumni, fostering an engineering-centric environment that values autonomy and competence over prestige. While we maintain a rigorous work ethic—founders work six days a week from our San Francisco office—we also ensure that our team members have the flexibility to manage their own schedules. We focus on measuring output and are committed to a sustainable work intensity.Role OverviewAs a Technical Account Manager at Metriport, you will act as a vital technical liaison between our production customers and our product team, ensuring they derive maximum value from our platform. This position transcends traditional account management; you will leverage your technical fluency to identify customer needs, engage with engineering and clinical teams, and build trustworthy relationships that facilitate natural product expansion.Your role will require exceptional relationship management skills and a profound understanding of Metriport’s offerings. You will combine this knowledge with insights into our customers' needs to propose tailored solutions for their growth. Additionally, you will be responsible for developing and implementing new customer success processes and automated monitoring systems.In your initial months, you will collaborate closely with our Chief of Staff, Founding Engineer, and Customer Success team to enhance our account management strategies. Key responsibilities include:Customer Health: Champion the primary metric of customer health for our production clients.Driving Value-Led Growth: Discover and unlock organic expansion avenues by ensuring customers fully utilize our product and achieve measurable ROI. Revenue growth will stem from the delivery of value.Evolving With Customers: Identify customers who may not be leveraging certain features and guide them in maximizing their use of Metriport’s capabilities.

Role Overview metriport is hiring a Customer Support Engineer in San Francisco. This role serves as the first point of contact for clients facing technical issues. The position focuses on resolving customer inquiries quickly and accurately, helping users get the most from metriport’s products. What You Will Do Diagnose and resolve technical questions from customers Communicate clearly with clients to understand their needs and concerns Collaborate with the engineering team to share customer feedback and suggest product improvements Maintain a high standard of service with every client interaction

Role overview The Senior Implementation Engineer at Adyen plays a key role in helping businesses adopt Adyen’s payment platform. This position centers on guiding clients through technical setup, leading integration projects, and addressing technical challenges that arise during the onboarding process. What you will do Lead technical implementation projects for Adyen’s payment platform Work directly with clients to ensure integrations run smoothly and successfully Troubleshoot integration issues and provide effective solutions Collaborate with teams across Adyen to enhance the overall client experience Location This role is based in San Francisco.

Join Metriport as a Forward Deployed Engineer, where you will play a critical role in deploying our cutting-edge solutions directly to clients. In this dynamic position, you'll collaborate closely with our engineering and product teams to ensure seamless integration of our software in various environments. Your expertise will not only help us enhance our technologies but also empower our clients to achieve their business objectives through effective use of our products.

Join Our Innovative Team at MotherDuckAt MotherDuck, we are dedicated to revolutionizing data warehousing, making it enjoyable and seamless for developers and data professionals. Our cloud-hosted version of DuckDB is transforming the way analytics is handled, enabling rapid internal and customer-facing insights. Collaborating with the creators of the world’s fastest-growing query engine, we aim to harmonize local development with cloud operations, enhancing both software and data engineering workflows. Our diverse team consists of experienced and passionate individuals who are committed to making a difference.Your Role and ImpactWe are looking for a talented Data Implementation Engineer to spearhead critical data warehouse projects for our customers. This role presents a unique chance to influence our Technical Engagement function and ensure customers effectively adopt, scale, and thrive using MotherDuck. The perfect candidate will possess strong expertise in database architecture, data modeling, and data integration, along with the initiative to drive projects forward, the ability to simplify complex decisions, the creativity to challenge traditional norms, and the agility to adapt to the dynamic needs of our clients.You will craft architectures that facilitate efficient data utilization, eliminate obstacles with clarity, and empower clients to achieve production readiness confidently. This position is available in our offices located in Seattle, San Francisco, or New York.

Join our dynamic team as a Staff AI Implementation Engineer at Moveworks, where you'll play a pivotal role in transforming the landscape of AI integration within our organization. Your expertise will guide the effective implementation of AI solutions that enhance productivity and streamline operations. This position offers an exciting opportunity to collaborate with cross-functional teams, leveraging cutting-edge technologies to drive impactful results.

Join Pylon Labs and Shape the Future of B2B Post Sales!At Pylon, we are on a mission to revolutionize B2B post-sales support with our all-in-one platform that leverages conversational data and advanced intelligence. Our goal is to empower our clients to manage their operations seamlessly in real-time.Backed by leading venture capital firms including a16z, BCV, General Catalyst, and Y Combinator, we proudly serve over 1,000 companies, such as Linear, Cognition (Windsurf), and Modal Labs, who rely on Pylon for their support and customer success workflows. Discover more about us on the Enterprise Tech 30 List.This position is fully in-person at our San Francisco office; we do not provide remote or hybrid work options.Your RoleYou will manage the complete migration process for our clients, which encompasses translating their existing workflows, enabling their teams, and assisting with the transfer of historical data.We believe in utilizing our products ourselves; thus, you will develop strong fluency in our platform. By the end of your first week, you will be fully equipped to guide both yourself and others in using Pylon effectively.As the primary expert on Pylon implementations, you will also gain in-depth knowledge of legacy support systems such as Zendesk and Intercom that we transition customers away from.You will be the first point of contact for customer inquiries related to our product, addressing questions ranging from simple how-tos to intricate edge cases.Handle multiple customer migrations simultaneously, ensuring successful outcomes; currently, we boast zero failed migrations, and we intend to maintain this record.QualificationsMust be located in or willing to relocate to San Francisco and enthusiastic about working on-site.Highly organized, diligent, and swift; you will manage over 20 migrations concurrently.Comfortable engaging with customers via chat and video regularly.A collaborative team player; our Solutions Engineering team is small yet impactful. We thrive on collective efforts, valuing the best ideas regardless of their origin.Detail-oriented with the capacity to learn rapidly; you will need to master various tools quickly.

Join the forefront of AI technology as an AI Implementation Engineer with Moveworks, where you'll harness the power of artificial intelligence to transform customer experiences. In this pivotal role, you will work closely with clients to implement AI solutions that enhance operational efficiency and drive innovation.

Join Moveworks as a Senior AI Implementation Engineer and be the driving force behind transforming the way organizations leverage AI for operational excellence. In this pivotal role, you will collaborate with cross-functional teams to design, implement, and optimize AI solutions that enhance productivity and improve user experience. Your expertise will play a crucial role in shaping our innovative AI strategies while ensuring successful deployment and adoption of our cutting-edge technology.

About GigsAt Gigs, we are revolutionizing the mobile services landscape by creating an integrated platform that enables technology companies to seamlessly embed global connectivity into their offerings.Similar to how Stripe facilitates quick payment integrations, Gigs allows platforms to effortlessly incorporate connectivity solutions, bridging the gap between traditional telecom and cutting-edge technology. Our platform supports a variety of applications—from fintech companies launching mobile services to HR platforms providing work phone plans—automating provisioning and simplifying the telecom experience.We are a dynamic team of approximately 100 professionals located across the US and Europe, backed by nearly $100 million in investments from notable firms including Ribbit Capital, Google, and Y Combinator. As one of the fastest-growing tech companies, we unite early-stage engineers, product innovators, and business leaders from renowned organizations like Stripe, Airbnb, and Shopify. We are committed to addressing complex technical and regulatory challenges to ensure seamless connectivity for all.If you are passionate about technology, creativity, and the future of telecom, we want to hear from you!The RoleAs an Implementation Manager, you will serve as a technical partner to our clients at Gigs. Your primary responsibility will be to assist clients in planning, coordinating, and successfully launching integrations utilizing the Gigs API.This role requires a unique combination of technical, strategic, and operational skills. Your work will vary from collaborating with the Product team on critical features that impact strategic onboarding to scoping, coordinating, and driving API implementations across multiple regions with some of the world's leading fintech companies.While the Implementation team is part of Customer Success at Gigs, your role will be central to various company functions. You will collaborate closely with Product and Engineering teams to scope new features and provide ongoing feedback, while also working alongside the Business Development team to facilitate new implementations and serve as the primary contact for our largest clients during their development phases.

About YouAre you a dynamic problem-solver who thrives on challenges? Do you have a knack for learning quickly and applying your insights to foster meaningful progress? At Levelpath, we seek individuals who are inspired by monumental challenges, ready to chart their own course, and own the outcomes. If you excel in collaborative environments, draw motivation from collective achievements, and appreciate rapid iterations with genuine feedback from both colleagues and clients, we want to hear from you. Start your day early, and let’s embark on this exciting journey together!About UsLevelpath is revolutionizing procurement with our innovative AI-driven platform designed for global enterprises. Since our inception in 2022, we have dedicated ourselves to transforming procurement into a seamless and enjoyable experience. Our user-friendly interface accelerates procurement processes within days and unlocks significant savings in mere weeks, all while providing clarity, control, and intelligence to every stakeholder involved. Levelpath delivers a comprehensive overview of spending for procurement, finance, legal, and IT departments—from initial intake to sourcing, contracting, and payment. Our advanced AI capabilities offer contextually relevant and genuinely helpful insights, revealing valuable opportunities and significantly enhancing efficiency. Leading global brands rely on Levelpath's extensive procurement expertise to reshape their business outcomes and maximize the value of their supplier partnerships.Pathfinders Wanted - Join Us!We are inviting applications for the position of Implementation Consultant, a pivotal role in scaling our platform and ensuring that customers realize value from day one. You will be instrumental in the pre-sales process, supporting Account Executives during demos, guiding customers through onboarding and implementation, and driving ongoing customer value. This is a unique opportunity to become part of a high-impact, customer-centric solutions team that addresses procurement challenges head-on while playing a critical role in our customers' success.This is a full-time position based out of our San Francisco office.