About the job
Who We Are
Serval is an AI-driven automation platform revolutionizing enterprise operations. We create intelligent agents that comprehend real-world workflows and execute them from start to finish, effectively replacing manual processes and outdated legacy systems with adaptable, learning software. Founded in early 2024, Serval has gained the trust of industry leaders such as General Motors, Notion, Perplexity, Vercel, Mercor, LangChain, and Verkada, automating high-volume and complex operational tasks across their organizations.
At the heart of Serval is an agentic AI platform that transforms natural language into production-quality workflows. Our agents don't merely respond to inquiries; they reason, take action across various systems, and continuously enhance their capabilities through usage. Initially focused on operational use cases, our platform has expanded into a comprehensive AI automation layer applicable across IT, HR, Finance, Security, Legal, and Engineering.
Our mission is to eradicate repetitive, manual tasks within enterprises, empowering teams through intelligent automation. Ultimately, we aim to develop the universal AI operations layer, a system of agents that integrates across business functions to streamline the workflows essential for modern companies.
Backed by prominent investors including Sequoia Capital, Redpoint Ventures, Meritech, First Round, General Catalyst, Elad Gil, and others, and founded by product and engineering visionaries from Verkada, we are on an exciting journey of growth.
Role Overview
As a Product Designer, you will collaborate closely with the founding team to construct the Serval platform from the ground up. Our focus is on user experience, and you will be tasked with creating intuitive and visually appealing interactions that unlock powerful automation capabilities.
This position is based in San Francisco, California, and requires in-person collaboration.
What You'll Do
Gain a deep understanding of complex problem spaces and develop simple, elegant design solutions.
Generate innovative ideas and facilitate collaborative processes to gather input from your team.
Rapidly prototype and test these ideas through mockups and interactive usability tests with customers.
Partner with engineering teams to comprehend the technical limitations of projects and make practical design trade-offs.
Oversee your designs through all phases: from exploratory concepts to polished, production-ready interfaces.
Establish the groundwork for a flexible and scalable design system.
