Manager, AI Success Engineers - San Francisco

About the TeamJoin the AI Success Engineering team, where we transform innovative AI technologies into impactful enterprise solutions. Collaborating closely with our clients, we guide them from initial experimentation to substantive real-world transformations, focusing on adoption, technical preparedness, and long-term value realization. Our team is pivotal …

About Our TeamJoin the innovative AI Success Engineer team at OpenAI, where we collaborate with forward-thinking organizations to harness the transformative power of artificial intelligence. Our mission is to ensure that cutting-edge AI technologies translate into tangible business outcomes, guiding clients from initial deployment to extensive enterprise adoption. Our expertise encompasses technical integration, workflow transformation, and ongoing program and product delivery.We work with a diverse clientele, including rapidly growing digital companies, established global enterprises, government bodies, and educational institutions. Each engagement offers a chance to influence the impact of AI on work processes, productivity, and innovation. This role is pivotal to our vision.About the RoleAs an AI Success Engineer, you will serve as the primary post-sales contact for OpenAI’s key clients. Your role involves ensuring account health, promoting user adoption, ensuring technical readiness, uncovering new use cases, and delivering significant value through our rapidly expanding platform.This position combines technical expertise, program management, customer advisory, and product influence. You will engage deeply with customer teams, analyze workflows, lead configurations, manage deployment plans, and guide clients to impactful use cases that highlight the full potential of our solutions.Collaboration is key; you will work closely with Sales, Solutions Architecture, Product, and Research teams to ensure a seamless and successful customer experience at every interaction. Success in this position means accelerating adoption rates, enhancing customer engagement, facilitating strategic use cases from concept to production, and enabling clients to demonstrate measurable business results.This position is based in San Francisco (in-office three times a week), and we provide relocation assistance for new hires.Key Responsibilities:Develop and maintain strong technical relationships with post-sale clients, serving as their trusted advisor on deployment, adoption, and value realization.Oversee account health, user adoption rates, and continuous technical deployment success within your portfolio.Become an expert in OpenAI's suite of products, including our API, Codex, and ChatGPT Enterprise, conducting technical enablement and configuration sessions.Identify and validate potential use cases by collaborating closely with customer teams to assess workflows and pain points.

About Our TeamAt OpenAI, our AI Success Engineer team collaborates with the most forward-thinking organizations to convert groundbreaking AI advancements into tangible business outcomes. We support our clients from their initial deployment through to extensive enterprise integration. Our contributions encompass technical integration and enablement, workflow innovation, and ongoing program and product execution.Our clientele includes dynamic digital startups as well as major global corporations, government entities, and educational institutions. Each engagement provides a chance to influence how AI transforms work, enhances productivity, and drives innovation. This position is pivotal to our mission.Role OverviewAs an AI Success Engineer, you will be the primary point of contact for OpenAI's key customers post-sale. Your responsibilities will include enhancing account health and adoption, ensuring technical readiness, identifying new applications, and delivering measurable value using OpenAI's rapidly evolving platform.This position requires a blend of technical expertise, program management, customer advisory, and product influence. You will closely collaborate with customer teams to map workflows, lead configuration efforts, supervise deployment strategies, and guide customers toward impactful use cases that demonstrate the full potential of our platform.Collaboration with Sales, Solutions Architecture, Product, and Research teams will be essential to provide a seamless and successful experience for customers at every interaction. Success in this role entails accelerating adoption rates, deepening customer activation, guiding strategic use cases into production, and helping customers achieve measurable business results.Your Responsibilities Include:Overseeing post-sale technical success, adoption, and value realization across a diverse customer portfolio, leveraging customer insights, product signals, and business impact to determine priority engagement areas.Serving as a trusted advisor regarding deployment health, adoption strategies, and value realization for ChatGPT, API, Codex, and related capabilities.Analyzing logs, telemetry, usage patterns, and customer feedback to diagnose issues, form hypotheses, and provide actionable recommendations on latency, reliability, model selection, prompting, cost efficiency, and rollout preparedness.Leading targeted interventions for critical moments such as launches, risk signals, escalations, renewal preparation, and high-potential expansion opportunities.Translating customer objectives into practical, effective strategies.

About Our TeamJoin our AI Success team, where we empower organizations to transform cutting-edge AI technology into real-world business benefits. We facilitate the large-scale adoption of OpenAI solutions, guiding clients from initial engagement through to significant, measurable organizational impact. Collaborating closely with Sales, Product, Solutions Architecture, and Security teams, we ensure a safe and responsible AI transformation journey. Our efforts define how clients derive and evaluate concrete results from OpenAI products, while creating a scalable blueprint for successful enterprise implementations and expansions.About the PositionWe are on the lookout for a Value Engineer who can clearly communicate and quantify the business advantages of OpenAI's technology across sectors including Enterprise, Education, and Government. In this pivotal role, you will assist both clients and internal teams in translating AI implementation into quantifiable financial and operational benefits.As one of the founding members of the Value Engineering team, you will play a crucial role in establishing how OpenAI assesses and conveys the real-world impact of AI for its clients. You will collaborate closely with Sales, AI Success Engineers, Deployment Engineering, and Product teams to pinpoint high-value AI applications and develop financial and operational business cases. Your contributions will directly affect executive alignment, investment choices, contract renewals, and long-term growth strategies.This is an exciting opportunity to help build the value engineering function from the ground up, designing repeatable frameworks, ROI models, value narratives, dashboards, and materials that enable internal teams and clients to understand and measure the impact of AI adoption.Success in this role will be assessed on how effectively clients and internal teams can quantify AI value, the robustness of the business cases supporting adoption and expansion initiatives, and the scalability of value frameworks across our go-to-market organization.This position is based in San Francisco or New York City, and we provide relocation benefits for new hires.Key ResponsibilitiesConduct business value assessments for our largest contracts, collaborating with clients to pinpoint critical business drivers and quantify the value of OpenAI’s offerings to bolster investment decisions.Develop and uphold standardized ROI, TCO, and value modeling tools for both internal and customer applications.Facilitate structured value discovery sessions to identify high-impact use cases and establish measurable outcomes.

Join a pioneering team of former Google engineers who have developed ground-breaking defensive technologies, such as Safe Browsing and reCAPTCHA. We are on a mission to confront an urgent challenge: combating the rising tide of adversarial AI attacks that threaten organizations globally.Operating in stealth mode, we are targeting a lucrative $5B+ market that is primed for innovation. Conventional detection methodologies are proving inadequate against the speed and sophistication of AI-driven assaults. Current adversaries are leveraging AI to engineer tailored, high-evasion attacks, leaving traditional systems vulnerable.Your Role:You will design a network of AI agents that are rapid, cost-effective, and precise, collaborating to identify and neutralize emerging threats. Your work will dive deep into real-time threat data, continuously evolving your agents in a fast-paced environment. These agents will function under an orchestration layer that fosters quick adaptation and learning.The Excitement of the ChallengeRapidly Evolving Models: The landscape changes daily; solutions that worked yesterday may be outdated today.Intelligent Adversaries: We are engaged in a real-time arms race against cunning, AI-enhanced attackers crafting sophisticated payloads.No Existing Playbook: We are forging new detection paradigms as swiftly as threats evolve. This high-stakes work places you in the heart of the action from day one.If you thrive on solving challenging problems with rapid feedback, this is your opportunity.Why We Are Positioned to SucceedExpansive Market: The market is vast at $5B and expanding quickly, while established players struggle to adapt.Proven Track Record: Our team has previously developed the foundational technology for Safe Browsing (serving over 5B users) and reCAPTCHA (protecting more than 5M websites) during our time at Google.Experienced Team: This is our third endeavor in creating a category-defining security enterprise, and we know how to scale our technology and our organization effectively.Deeply Integrated AI and Security: We embed AI from the outset rather than layering it on top.Top Talent: We hire only the highest achievers; many on our team were in the top 1% of engineers at Google. If you excelled in your previous role, you will fit right in.Agility: We prioritize speed and efficiency in everything we do.

Saris AI develops advanced AI automation for the banking sector, with teams in San Francisco, Montreal, and Toronto. The company addresses large-scale automation challenges, focusing on long-context reasoning, integrating with legacy systems, and meeting strict compliance needs. Saris AI’s AI agents are already active in production, supporting real customer workflows as the business expands. Role overview The San Francisco engineering team is seeking an Engineering Manager. This leader will guide engineers through shifting priorities and frequent ambiguity. The position involves building and leading teams, managing projects from concept to launch, and ensuring the delivery of reliable software that powers AI-driven products. What you will do Build and lead engineering teams focused on automation and AI Oversee software projects from initial idea through production launch Adapt to changing requirements and priorities as the company grows Address the technical challenges unique to deploying software in AI systems Requirements Proven experience building and leading engineering teams History of delivering software projects from start to finish Comfort working in environments where priorities and requirements shift quickly Understanding of the complexities involved in AI-driven software deployment Location This role is based in San Francisco.

Join Our Innovative Team at Simple AIAt Simple AI, we are transforming enterprise communications through cutting-edge voice AI agents. Our highly realistic agents empower leading companies such as DoorDash, xAI, and Omaha Steaks to efficiently manage a variety of phone operations, including customer support, order processing, and lead qualification.As we experience exponential growth and a surge in customer demand, we are seeking a few founding software engineers to help us navigate this exciting journey and develop systems for the future. Our passionate team operates from our vibrant San Francisco office five days a week, driven by a shared vision of leveraging AI to make a significant impact in the world.We are proud to be backed by esteemed investors and operators, including Y Combinator, Massive Tech Ventures, and industry leaders such as Michael Seibel (Twitch), Jared Friedman (Scribd), and more.

About Bland AI Bland AI builds advanced AI phone agents that help companies transform how they communicate with customers. Backed by Emergence Capital, Y Combinator, and founders of PayPal and Twilio, Bland AI has raised $65 million to drive innovation in voice automation. The team of 60 supports clients like Better.com, delivering scalable, friendly conversations through AI-powered solutions. Role Overview: Customer Success Manager (Technical Account Manager) This role is based in San Francisco and focuses on guiding customers through the post-sales journey. The Customer Success Manager will own customer relationships, develop strategic plans, and ensure that clients see clear value from Bland AI’s technology. As the founding Technical Account Manager, this person will play a key role in stabilizing accounts, surfacing risks, and identifying opportunities for growth and feedback. What You Will Do Drive Customer Success: Oversee the customer journey after the sale, ensuring rapid onboarding, achievement of KPIs, and clear ROI. Address issues early, guide clients to high-impact use cases, and make each deployment a success for both sides. Collaborative Problem Solving: Work closely with engineers to resolve technical issues and keep customer operations running smoothly. Proactive Technical Support: Educate customers on best practices, new features, and ways to optimize their use of Bland AI products. Customer Growth & Expansion: Identify new use cases, develop expansion strategies with clients, and turn insights into actionable plans for growth. Effective Communication: Communicate clearly with stakeholders at every level, translating complex AI features into practical recommendations.

About UsAt Reducto, we empower AI teams to seamlessly process real-world enterprise data with unparalleled precision. We specialize in transforming unstructured documents, such as PDFs and spreadsheets, into structured data that can be utilized effectively across various applications.Our innovative vision models mimic human reading capabilities, allowing businesses to automate processes, enhance product development, and train sophisticated AI models using their data. In just one year, we have scaled from zero to mid-7 figure ARR and now partner with a diverse range of clients, from top AI teams like Harvey and Vanta to prestigious enterprises including FAANG and elite trading firms.With over $100M raised from industry-leading investors such as a16z, Benchmark, and First Round Capital, Reducto is on a trajectory of rapid growth and innovation.The OpportunityAs our inaugural Customer Success Manager, you will have the unique opportunity to shape and establish our customer success function. You will manage a portfolio of high-value clients, focusing on improving logo retention and net revenue retention (NRR). Collaborating closely with technical teams using our platform, you’ll ensure they maximize the value derived from Reducto’s services, addressing complex document processing challenges efficiently.We would love to meet you if the following resonates:Strategic and Technical Mindset: You possess the ability to engage deeply with technical teams to comprehend their document processing requirements while keeping a strategic perspective on their overarching business goals. Comfortable in discussions about both technical details and business outcomes.Process-Driven Approach: You excel at designing scalable processes and are adept at laying the groundwork for a world-class customer success organization.Data-Driven Decision Maker: Proficient in tracking and analyzing customer health metrics, usage statistics, and business outcomes, you let data guide your decisions and clearly demonstrate ROI to customers.Exceptional Communication Skills: Your ability to engage with both technical practitioners and executive stakeholders is notable. You are skilled in documentation, customer training, and conducting strategic business reviews.Proactive and Independent: You actively monitor customer health, identifying opportunities to enhance value without waiting for issues to arise. Comfortable working autonomously while establishing scalable processes.

About Lumafield:Founded in 2019, Lumafield is on a mission to transform the landscape of manufacturing. Our team of seasoned engineers brings extensive expertise across the product development cycle, addressing the frustrations associated with the high costs and complexities of modern manufacturing. We aim to enhance this process.Engineers make crucial, multi-million dollar decisions daily, and require tools that provide unparalleled insight into their products. Lumafield offers exceptional visibility and AI-driven tools that not only pinpoint issues but also generate valuable quantitative data, poised to revolutionize the creation, manufacturing, and utilization of complex products across various sectors. Our journey started with industrial CT scanning, an underutilized yet invaluable tool that facilitates rapid, non-destructive inspection of essential components.We have reengineered the entire system, from X-ray capture and computer vision analysis to web-based collaboration and overall business model, making cutting-edge manufacturing technology accessible to all industries. Our company, much like our platform, is designed for continuous improvement. We are committed to fostering greater intelligence, autonomy, and speed, striving for operational excellence and insightful analytics. And we will continue to evolve.About the Role: As a Customer Success Manager (CSM) at Lumafield, you will be integral in partnering with our customers, advocating for their needs within our organization, and managing accounts to drive business outcomes and revenue growth.You will oversee the customer lifecycle, from post-sale onboarding to renewals and expansions, acting as a trusted advisor for stakeholders, fostering advocacy within accounts, and ensuring customers derive significant value from our products.Operating at the intersection of advanced industrial technology and customer strategy, you will lead business reviews, develop and implement mutual success plans, and enhance net revenue retention through strategic account growth.This role requires not only technical expertise in engineering analysis but also the business acumen to translate technical achievements into tangible business value, facilitating discussions with executive stakeholders within customer organizations.

fractional-ai is hiring a Software Engineer to join the team onsite in San Francisco. This role centers on building and improving technology that advances artificial intelligence. Role overview As a Software Engineer, you will work closely with others to develop and support projects that drive the company’s AI initiatives forward. The work involves collaborating with colleagues and contributing technical solutions in a team setting. What you will do Develop software for AI-driven projects Collaborate with team members in the San Francisco office Contribute ideas and technical expertise to ongoing initiatives Requirements Interest in technology and artificial intelligence Ability to work onsite in San Francisco Strong motivation to learn and contribute to team projects

Join Our Mission to Revolutionize Healthcare Accessibility!At Assort Health, we are dedicated to ensuring that exceptional healthcare is effortlessly accessible to everyone, everywhere. Our vision is to create a seamless connection between patients and providers, enhanced by AI technology that simplifies the complexities of healthcare and caters to the specific needs of each provider.As the leading patient experience platform, Assort Health harnesses the power of specialty-specific agentic AI, allowing our omnichannel AI agents to integrate smoothly with EHR/PMS systems and unique provider preferences. This innovation significantly reduces hold times and enhances the efficiency of care delivery.Since our inception in 2023, we have successfully managed over 100 million patient interactions, cutting average hold times from 11 minutes to just 1 minute. Our platform now serves thousands of providers, achieving an impressive 98%+ resolution rate and 99% scheduling accuracy. With an average patient satisfaction rating of 4.5/5 based on 52,000 reviews, we are proud to have experienced 20x revenue growth in 2025. Join us as we expand our reach across the healthcare industry.The RoleWe are seeking an enthusiastic Customer Success Manager to develop and scale systems that ensure our customers thrive. You will act as a vital link between our users and our product, executing strategies and tools that foster a deep connection with Assort and guiding the evolution of customer success as we aim for a 3x scale-up.Your ResponsibilitiesCultivate Customer Relationships — Serve as the primary contact for clinic operators and partners, ensuring they derive exceptional value from Assort.Enhance Adoption and Outcomes — Assist customers in implementing best practices, monitoring key metrics, and translating insights into tangible improvements.Transform Feedback into Action — Collaborate with Product, Engineering, and Operations teams to advocate for customer needs and shape our roadmap.Develop Scalable Systems — Design and refine playbooks, processes, and tools to provide efficient, consistent, and high-quality support as we scale.Establish Trusted Partnerships — Build long-term relationships that drive customer retention, expansion, and advocacy.

Role OverviewLocation: San Francisco, CA Work Model: In-officeAbout Effective AIAt Effective AI, we are pioneering the future of work, focusing on sophisticated AI solutions for complex knowledge tasks rather than simple, repetitive functions. Our goal is to develop advanced AI Teammates that excel in intricate workflows and collaborate seamlessly with human professionals. Our initial challenge is to revolutionize the trillion-dollar U.S. Property & Casualty insurance sector, an area rich in data and complexity, ideal for our innovative approach.We have successfully secured $10 million in seed funding from prominent investors including Lightspeed Ventures and Valor Equity Partners.Our passionate team operates out of San Francisco, where we value in-person collaboration to address these pressing challenges.Your ResponsibilitiesAs a Founding Software Engineer, you will be an integral member of our founding team, significantly influencing the design and development of our core product from inception. You will confront critical challenges in agentic AI, crafting Teammates capable of managing essential insurance functions such as underwriting and claims processing.Specifically, you will:Facilitate long-term task completion by creating the foundational architecture for AI agents to plan and execute multi-step processes reliably over prolonged interactions.Develop advanced reasoning functionalities, enabling agents to make informed decisions based on ambiguous or incomplete information, akin to human experts.Create intelligent, tool-utilizing agents capable of selecting and employing a variety of external tools—APIs, databases, web searches, and Excel-based pricing algorithms—to gather information and take decisive actions.Design adaptive and learning systems, equipping our AI Teammates to learn from feedback and adjust to evolving conditions such as regulatory changes or market dynamics.Your ProfileWe seek an innovative and driven builder excited to tackle substantial challenges.You possess a solid foundation in computer science and remarkable problem-solving capabilities, evidenced by impactful projects or previous experience.Your genuine enthusiasm for AI fuels your passion for tackling complex issues.

Strategic Customer Success ManagerTeam: SalesProlificAt Prolific, we are not just participants in the AI sector; we are pioneers in crafting the human data infrastructure that is transforming AI development. As foundational AI technologies become more standardized, it is the quality and variety of human-generated data that sets products and models apart. Our Strategic Sales and Success team collaborates with many of the world’s foremost AI model creators on their most critical initiatives.The RoleAs the Strategic Customer Success Manager, you will engage with pioneering AI model developers who are making headlines daily, ensuring they derive exceptional value from our human data solutions. You will act as a trusted advisor to AI researchers, program managers, and business stakeholders, steering the adoption, consumption, and realization of value from our offerings. You will manage the entire customer success lifecycle, guiding clients from onboarding through to maturity, expansion, renewal, and advocacy while working closely with teams across Prolific, including Services, Support, Sales, Solutions Engineering, Product, and Marketing.What You’ll Bring to the Role6+ years of experience in a customer-facing strategic or enterprise customer success role, preferably in an industry related to AI or technology.

Join Attio in Revolutionizing CRM for the AI Age!At Attio, we are on a mission to transform Customer Relationship Management with our innovative AI-native CRM designed for ambitious go-to-market teams. Recently, we secured a $52M Series B funding round led by GV (Google Ventures) alongside Redpoint, Balderton, Point Nine, and 01A. Our dedicated team excels at addressing complex technical challenges and enhancing user experiences, setting new industry standards.About the RoleAs a pivotal member of our Customer Success team, you will play a crucial role in how we build, grow, and deliver value to our customers. Your mission will be to ensure quick adoption of Attio, seamless integration, and sustainable success for our clients. With a blend of technical expertise and genuine empathy, you will guide teams through intricate use cases, providing insights that help shape our product while turning effective onboarding into lasting achievements.Your ResponsibilitiesLead tailored success strategies for key accounts, functioning as both the business relationship manager and a consultative product authority.Develop and implement strategies to monitor customer health, fostering adoption, retention, and upsell opportunities both individually and collectively.Collaborate with fellow Customer Success Managers to share innovative ideas, establish best practices, and create scalable program templates to maintain consistency as we expand.Assist in developing one-to-many engagement programs for secondary accounts using channels like email, workshops, webinars, office hours, and community initiatives.Leverage data to segment customers based on product usage and firmographic information, offering tailored resources to meet their needs.Work alongside Sales Engineering, Support, and other teams to develop content for scalable programs.Partner with marketing and product teams to create brand and activation content.Your Qualifications5+ years of relevant professional experience, with at least 3 years in Customer Success or Account Management.A passion for enhancing customer experiences and driving product adoption.

About ConveoAt Conveo, we are revolutionizing market research with our cutting-edge AI platform that facilitates rapid, cost-effective, and high-quality consumer and B2B insights. Trusted by global leaders such as Unilever, Google, and Orange, our AI-driven video interviewer empowers marketing and product teams to derive meaningful insights efficiently.The Challenge We AddressTraditional research methods are often slow, costly, and lack depth. These inefficiencies hinder companies' understanding of their customers and their ability to meet client needs. We strive to break these barriers.Join Our Dynamic TeamYou will work alongside a passionate, high-energy team with diverse expertise in market research, engineering, and entrepreneurship. Together, we take pride in delivering exceptional service while enjoying the journey.Our Working StyleWe genuinely care about our clients and the impact of our solutions, consistently going the extra mile.We maintain a work hard, play hard mentality.To uphold the highest quality standards, we operate with a lean team structure.Your RoleAs a Customer Success Manager at Conveo, you will cultivate enduring relationships with researchers, marketers, and product leaders from Fortune 500 companies. Your primary objective is to ensure customers derive tangible and measurable value from our platform promptly and to encourage ongoing usage expansion.You will bridge the gap between research, product development, and business outcomes, serving as both a trusted advisor and a proactive contributor.This position transcends traditional support roles; you will influence pilot programs, drive renewals, spearhead growth initiatives, and advocate for customer needs within our organization.Your MissionDeliver outstanding customer outcomes from start to finishGuide customers from the signing phase through onboarding and achieving early successes.Establish success plans that link to measurable business impacts and value generation.Conduct regular check-ins and quarterly business reviews that directly relate Conveo usage to actionable decisions.

About the RoleWe are on the lookout for a skilled Forward Deployed AI Engineer to join our dynamic team at Stack AI. This position is crucial for implementing enterprise-level AI solutions with an emphasis on Retrieval-Augmented Generation (RAG) pipelines and large language model (LLM) workflows. Your contributions will significantly enhance our offerings to Fortune 500 companies and enterprises across diverse sectors.Role Overview:In this role, you will seamlessly integrate large language models into enterprise systems, collaborating with strategic accounts to tailor solutions that meet their technical needs. Utilizing the Stack AI platform, you’ll engage with clients to co-create innovative solutions that address their evolving challenges.Key Responsibilities:Enhance and maintain solutions for strategic accounts using the Stack AI platform.Analyze and document requirements and relationships within target enterprise offices.Identify opportunities and provide insights to shape our go-to-market strategy.Directly contribute to the Stack AI codebase, transforming customer feedback into enhancements for the Python backend and React/Next.js TypeScript frontend.Project future opportunities and secure high-value contracts.Draft proposals, present to stakeholders, and lead engaging product demonstrations.Promote Stack AI at enterprise conferences and events.

About David AIDavid AI is pioneering the audio data research landscape, applying a rigorous R&D approach to dataset development akin to the methodologies used in AI labs for model creation. Our goal is to integrate AI seamlessly into real-world applications, with audio serving as the perfect entry point due to its inherent versatility and human connection. As the audio AI field progresses, the demand for high-quality training data becomes critical, and that's where David AI excels.Founded in 2024 by a team of experienced engineers and operators from Scale AI, David AI has quickly gained traction, serving prominent clients among FAANG companies and AI research labs. Recently, we secured a $50M Series B funding round from esteemed investors including Meritech, NVIDIA, Jack Altman (Alt Capital), Amplify Partners, and First Round Capital.Our team embodies intelligence, humility, ambition, and a close-knit ethos. We are on the lookout for exceptional talent in research, engineering, product, and operations to join us in advancing the frontiers of audio AI.About Our Engineering TeamAt David AI, our engineering team is responsible for constructing the pipelines, platforms, and models that convert raw audio into valuable data for top AI labs and enterprises. We pride ourselves on our collaborative environment, comprising product engineers, infrastructure specialists, and machine learning experts dedicated to leading the charge in audio data research.We operate at a fast pace, taking ownership of our projects from conception through to production. Our team develops real-time processing pipelines capable of managing terabytes of audio data daily while deploying innovative generative audio models.About This RoleAs a Product Engineer at David AI, you will design and implement state-of-the-art tools that enable our users to leverage audio data effectively for training their AI models. You will collaborate closely with researchers to continuously refine our data collection methodologies.Your ResponsibilitiesDeliver full-stack features that will be utilized by thousands of users on a daily basis.Develop scalable systems that create essential data processing pipelines, extracting actionable insights from terabytes of audio data each day.Construct, deploy, and assess LLM and DSP-based solutions to enhance our clients' comprehension of intricate features within our datasets.Rapidly iterate on research hypotheses by collaborating with researchers and the operations team to deploy enhancements efficiently.

At Crusoe, we are on a mission to revolutionize the energy and intelligence landscape. Our innovative solutions are designed to empower individuals to harness the full potential of AI, all while prioritizing sustainability and scalability.Join us in shaping the future of AI-driven technology. As a Customer Success Manager, you will play a crucial role in driving innovation and delivering impactful solutions that enhance our clients' experience.About the Role:We are looking for a passionate and experienced Customer Success Manager who possesses a robust understanding of cloud computing, AI, and machine learning (ML). This key role is essential in helping our clients unlock the full value of our offerings, navigating technical complexities, and equipping them with the necessary tools to meet their business and sustainability objectives. This is a full-time position.What You'll Be Working On:Customer Relationship Management: Build and sustain strong relationships with customers, understanding their unique business challenges and technical needs.Technical Guidance and Support: Offer expert technical guidance and support to clients during the implementation and optimization of our cloud-based AI and ML solutions, including Kubernetes.Performance Monitoring and Reporting: Regularly assess and report on client progress, ensuring they meet key performance indicators and achieve optimal return on investment.Industry and Technical Awareness: Continuously update your knowledge on industry trends, technological advancements, and compliance requirements to provide strategic insights to clients.Customer Training: Conduct training sessions and workshops to educate clients on the effective use and advantages of our products and services.Issue Resolution: Proactively address and resolve client issues, ensuring a high level of customer satisfaction and loyalty.What You'll Bring to the Team:Educational Background: A Bachelor's degree in Business, Engineering, or a related field.Professional Experience: Demonstrable experience in customer success, technical account management, or a comparable role within a technology-focused company.Technical Proficiency: Solid understanding of computing platforms, AI, and ML technologies, with the ability to communicate complex concepts effectively.

Join Our Innovative Team at CodeRabbitCodeRabbit is at the forefront of research and development, dedicated to creating groundbreaking systems that enhance collaboration between humans and machines. Our mission is to revolutionize the software development landscape through our Gen AI-powered code review platform, which fosters an exceptional partnership between talented engineers and advanced algorithms, optimizing both efficiency and quality in code development.Our platform empowers software developers by automating the code review process, integrating Generative AI models with static analysis tools to deliver insightful, context-aware reviews. By tailoring recommendations to individual coding styles, we help teams maintain high-quality code and accelerate their development cycles, enabling them to merge pull requests up to four times faster.Role OverviewWe are actively seeking a motivated and skilled Commercial Customer Success Manager to become a vital part of our expanding customer success team in the Americas region. As an integral member of our customer success management team, you will be responsible for guiding our clients through their journey with our AI-driven code review platform, ensuring they derive maximum value from our solutions. You will manage the entire customer lifecycle, from initial onboarding to renewals and growth opportunities, while nurturing strong relationships and acting as a passionate advocate for their success.