Payroll Lead at Hinge Health | San Francisco

1. About the RoleJoin Hinge Health as a dedicated Payroll Lead within our Finance team. This pivotal position allows you to independently manage comprehensive payroll operations across the US and international locations, while spearheading process enhancements and ensuring the highest standards of compliance. Reporting directly to the Sr. Manager of Equity &…

Join Our Team! Be part of HingeSelect, an innovative internal startup at Hinge Health, dedicated to revolutionizing access to orthopedic care for our members. As the technical cornerstone of our initiative, you will play a pivotal role in connecting members with virtual orthopedic specialists and a top-tier network of in-person providers. This is an exceptional chance to thrive in a dynamic 0-to-1 environment, utilizing the resources of a leading market player to tackle intricate challenges in musculoskeletal (MSK) care delivery.Your ImpactFirst 3 Months: Immerse yourself in our tech stack (Golang, TypeScript, React Native) to deliver critical features for our Specialist Visits product. You'll set foundational engineering standards for this new venture and cultivate trust with cross-functional teams in Product and Design.First 6 Months: Spearhead complex, cross-team projects that unlock new product functionalities while guiding the team through uncertainty to create sustainable solutions. You'll mentor senior engineers, elevate the technical standards, and ensure our clinical journeys are user-friendly and of the highest quality.First Year: Lead the architectural vision for our ambitious 2026 scaling plans, designing robust services capable of supporting 100x growth. You'll influence the long-term technical strategy, balancing immediate deliverables with the reliability and maintainability essential for large-scale expansion.Who You AreA Strategic Architect: You excel at crafting technical strategies for ambiguous problem spaces, designing scalable systems and APIs (REST or gRPC) that accommodate exponential growth and future product demands.A Force Multiplier: Your success is defined by your team's achievements. Through mentorship, design insight, and constructive feedback, you enable fellow engineers to work more efficiently and autonomously.A Lifelong Learner: You embrace AI thoughtfully to enhance workflows and improve team effectiveness. Your passion for our mission drives you to constantly explore innovative ways to leverage technology to assist individuals in overcoming chronic pain.

About the RoleHinge Health is on the lookout for a talented Mechanical Engineer II to join our dynamic Hardware Engineering team. In this pivotal role, you will contribute significantly to the design and development of our next-generation hardware products. As a mid-level engineer, you will tackle a range of projects, focusing on mechanical designs for advanced medical devices that are highly integrated. You will collaborate across various teams, including electrical, mechanical, and manufacturing, to successfully transition products from concept to production.The ideal candidate is passionate about addressing real-world challenges through hardware innovation—your efforts will directly enhance the lives of millions of our members by alleviating pain and improving their well-being. By joining our Hardware group within the broader R&D organization, you will be part of a highly skilled, motivated, and compact team where your ideas and contributions are valued.What You'll AchieveCreate intricate device assemblies and manufacturing fixtures using 3D CAD, integrating components like PCBAs, batteries, and connectors.Rapidly prototype and test using various technologies (3D printing, machining, etc.)Engage in all phases of product development, from exploration and prototyping to detailed design, testing, and scaling for mass production.Work closely with electrical, firmware, and senior mechanical engineers on system architecture and integration.Maintain design quality and adhere to medical device regulatory standards through clear documentation and thorough testing.Assist manufacturing and sustaining engineering by optimizing designs for cost reduction and enhanced manufacturability, supporting process or test development, and aiding in failure analysis.Hinge Health Hybrid ModelWe believe in the advantages of both remote and in-office work, and we aim to harness the best of both worlds. Employees in hybrid roles are expected to work in the office three days a week for a full eight-hour business day. Our San Francisco office features a dog-friendly work environment.

About the RoleJoin us as a Senior Product Design Manager at Hinge Health, where you will lead our HingeSelect pillar, managing a diverse portfolio that encompasses care discovery, visits, accounts, financial systems, and enterprise products. You will set a hands-on design direction for your team, nurture and grow a talented group of designers, and collaborate closely with Product, Engineering, and Commercial leadership to create exceptional experiences that enhance member outcomes and boost business performance. Reporting directly to the Head of Product Design, this role is perfect for a leader with a knack for navigating complex product landscapes and applying systems thinking to integrated journeys, operational workflows, and data-driven experiences.What You’ll AchieveGuide design efforts across a multi-team portfolio featuring both consumer and enterprise product surfaces.Recruit, mentor, and cultivate a high-performing team of product designers, promoting a culture of creativity and collaboration.Establish a clear design vision while ensuring consistency, quality, and scalability across the organization.Partner with Product, Engineering, and Commercial teams to deliver innovative, user-focused solutions that enhance member engagement and outcomes.Oversee comprehensive experiences spanning discovery, scheduling, visits, accounts, financial systems, and enterprise workflows.Create robust design operating mechanisms, including critique sessions, planning, and quality reviews.Elevate the impact of design through customer insights, strong systems thinking, and disciplined execution.

About the OpportunityAs a Senior Data Engineer at Hinge Health, you will take the lead on developing and maintaining the data architecture that drives real-time experiences for our users. You will be responsible for constructing and optimizing data pipelines that aggregate data from numerous upstream services, including Kafka event streams and transactional databases, into a cohesive data platform that supports both real-time APIs and analytical tasks on Databricks. Your contributions will directly support AI-driven coaching assistants and physical therapy applications utilizing real-time member data, including engagement logs and clinical information, to provide tailored recommendations. This role places you at the crossroads of data engineering and artificial intelligence, constructing the dependable, low-latency data infrastructure essential for these systems.You will engage with a cutting-edge tech stack: employing Python, Flink, and PySpark for pipeline development, Kafka for event streaming, Delta Lake for scalable data storage, and Aurora PostgreSQL for operational data management.This role emphasizes high ownership. You will collaborate closely with application engineers, data scientists, and AI teams across the organization to define the data flow from its inception to its consumption. Furthermore, you will assist in establishing standards and practices that empower product teams to manage their own data in a HIPAA-compliant environment. If you are passionate about creating the data infrastructure that underpins AI systems impacting health outcomes, we encourage you to apply.Our technology stack includes: Python, SQL, dbt, Airflow, PostgreSQL, MySQL, REST, Aptible, Docker, Tonic.ai, Terraform, Spark, Kafka, Flink, Fivetran, Databricks, and AWS (S3, Lambda, Kinesis, RDS, Glue).Key ResponsibilitiesDesign and construct the data architecture for AI-enhanced health solutions - You will build and oversee data pipelines that cover both streaming and batch processes, from data ingestion to serving. This includes creating ingestion layers that pull data from Kafka event streams and transactional databases, executing transformations using Flink, Databricks, and dbt, and making informed decisions about the placement and purpose of transformations. You will manage pipelines across the entire stack: from raw ingestion to normalized staging, aggregated analytical models, and the serving layer relied upon by downstream consumers including real-time APIs, BI tools, and AI applications. You will establish data contracts, oversee schema evolution, and ensure the data you deliver is well-documented and reliable for others to utilize.Maintain platform reliability and data integrity - Define and monitor SLAs (Service Level Agreements) to ensure system performance and data quality.

About the RoleAs a Product Manager on Hinge Health’s Intelligent Care team, you will take charge of the complete member experience with our hybrid care assistant powered by LLM technology. Your mission will be to enhance the accessibility and quality of musculoskeletal (MSK) care for our members, ensuring they receive timely and effective support. You will be responsible for the product strategy, safety, and performance of the conversational interactions, ensuring that the assistant provides clinically sound guidance and escalates to our Care Team when necessary.This role requires collaboration with Engineering, Design, Data Science, Clinical, Legal, Compliance, Applied Science, and fellow Product Managers. We also provide complimentary breakfast and lunch for onsite team members. Your contributions will directly influence member satisfaction, enhance engagement and retention, reduce the workload on our care team, and support our overarching strategy for intelligent and scalable care delivery.What You’ll AccomplishEstablish clear benchmarks and evaluation frameworks for engagement, conversational success rates, and workload reduction for the care team.Implement significant improvements to the care assistant that positively impact key performance indicators (KPIs), including new use cases and enhanced conversation flows.Increase member engagement through the personalized delivery of timely, high-quality guidance.Reduce the workload on the Care Team by increasing the proportion of member needs met effectively through hybrid automation.Enhance conversational performance through ongoing iteration on prompts, workflows, escalation logic, and quality metrics.Collaborate with PMs and cross-functional teams to extend the assistant's capabilities into additional product areas, broadening our impact on member needs.Hinge Health Hybrid ModelWe value the benefits of both remote and in-person work, and aim to leverage the strengths of each. Employees in hybrid roles are expected to be in the office three days a week for a full eight-hour business day. Our San Francisco office features a dog-friendly workplace policy.

About the RoleHinge Health is on the lookout for a talented Electrical Engineer to become a vital member of our Hardware Engineering team. This is an exciting opportunity to contribute to the design and development of our cutting-edge hardware products that are revolutionizing healthcare.In this junior-to-mid-level position, you will engage in a variety of projects, taking charge of board-level designs for highly integrated medical devices, guiding them through the entire process from schematic creation to layout and assembly. Collaboration is key; you will partner with firmware, mechanical, and manufacturing teams to transform concepts into market-ready products.We are seeking an enthusiastic candidate who is passionate about harnessing hardware solutions to tackle real-world problems. Your contributions will directly influence the quality of life for our millions of members. As a part of our dedicated Hardware group within the broader R&D organization, you will join a small, motivated team where your ideas and input are truly valued.

The RoleBecome a key player in the evolution of healthcare with Hinge Health, a pioneer in crafting a patient-focused digital clinic that enhances clinical outcomes while yielding substantial financial benefits. As a seasoned Data Scientist in the ROI Identification & Measurement Pod, you will be instrumental in shaping our value proposition. Your role will extend beyond mere data analysis; you will design automated systems and predictive models that highlight our economic impact for major employers and health plans globally. If you are enthusiastic about leveraging causal inference and extensive datasets to influence company-wide strategies, this is your chance to create the

ABOUT THE ROLEHinge Health is seeking a dedicated Quality Assurance (QA) Manager to spearhead quality assurance planning and execution for transformative, multi-channel lifecycle campaigns within our Growth Marketing Operations framework, including email, SMS, push notifications, direct mail, and in-app communications.In this pivotal role, you will take ownership of QA processes across various campaigns, functioning as the QA lead within cross-functional teams, and guiding partners through comprehensive test coverage strategies, data insights, and launch readiness assessments.Your extensive expertise in journey testing, dynamic segmentation, campaign automation, and data-driven personalization will be vital. You should be adept at identifying how quality risks can impact member experiences, including targeting errors, duplicate messages, or content issues.This position merges advanced technical QA execution with strategic influence. As Hinge Health expands its marketing initiatives, you will play a crucial role in transitioning QA from manual oversight to AI-enhanced, human-supervised quality systems. You will develop and refine QA frameworks for multi-channel campaigns, integrate automation and AI-driven tools to minimize manual workloads and defect leakage, and collaborate extensively with Product, Marketing Operations, Martech, and Data Engineering teams to ensure that QA is effectively integrated into build cycles and experimental evaluations. Your contributions will significantly shape the future of QA as we leverage AI across our Growth workflows.

Role overview Hinge Health is seeking a Senior Data Scientist for its San Francisco headquarters. The position centers on using machine learning and data analysis to enhance digital healthcare, with a focus on musculoskeletal care solutions. What you will do Use advanced machine learning and data analysis to address healthcare problems Work closely with a collaborative team to expand and improve data capabilities Contribute to projects that support Hinge Health’s goal of improving musculoskeletal care Location This role is located at Hinge Health’s headquarters in San Francisco.

The OpportunityBecome a vital part of safeguarding a platform that empowers millions to overcome musculoskeletal pain. At Hinge Health, our engineering team is pioneering AI-assisted development, incorporating cutting-edge technologies such as AI-driven code generation, automated pull request reviews, agent sandboxing, and MCP gateway integrations. We are in search of a Lead Security Engineer to establish robust security frameworks, tools, and standards that allow us to deploy confidently. You will operate at the essential intersection of cloud security, AI-driven engineering, and identity & access management, collaborating closely with teams in Application Security, Site Reliability Engineering (SRE), and Research & Development (R&D) Engineering to craft and implement security-by-design principles across our AWS infrastructure, CI/CD pipelines, and developer tools. This is your opportunity to profoundly influence the healthcare sector's security landscape by ensuring the highest levels of compliance and privacy while facilitating rapid and secure engineering workflows. Who You AreA Security-First Thinker: You inherently design systems that prioritize security from the ground up and understand how to harmonize security rigor with engineering speed.An AI-Savvy Engineer: You are invigorated (not daunted) by the swift integration of AI in development and view it as a chance to innovate security frameworks.A Trust Builder: You effectively convey complex ideas across engineering, compliance, and leadership teams — crafting clear, straightforward technical proposals that foster consensus.A Learn-it-all: You remain proactive about emerging threats and constantly adapt your strategies — from adversarial machine learning to supply chain vulnerabilities in AI pipelines.A Leader at All Levels: You are hands-on with code and architecture but also guide others and assist the team in organizing around quantifiable outcomes.

About the RoleAt Hinge Health, we are revolutionizing digital health with our focus on evidence-based solutions designed to alleviate musculoskeletal (MSK) pain. By integrating personalized exercise therapy and virtual care, we empower individuals to effectively manage and significantly reduce chronic pain, enhancing their quality of life while minimizing healthcare expenditures. Our partnerships with employers and health plans enable us to deliver these impactful solutions broadly, enhancing organizational health and productivity.With the recent introduction of HingeSelect, we are advancing our mission by merging digital and in-person care, leading to improved outcomes and an enriched member experience. We are also enhancing our approach to member data management, prioritizing security, observability, and traceability.We seek a dedicated Backend Software Engineer who is enthusiastic about crafting outstanding user experiences through Golang and gRPC-based microservices. As part of the Accounts team, you will play a vital role in developing and refining systems that have a significant impact across the entire organization. A robust and scalable Accounts system is crucial for ensuring stability and fostering the growth of our membership base. You will collaborate closely with product managers, designers, and fellow backend engineers to create scalable, high-performance, and accessible applications.This position offers a unique chance to contribute to a high-impact product in its formative stages. You will be instrumental in establishing the technical foundations that guarantee a seamless and enjoyable experience for our users. The ideal candidate excels in cross-functional collaboration, navigates ambiguity with ease, and is deeply committed to product quality and user experience.At Hinge Health, backend engineers drive their team’s success by architecting and implementing comprehensive solutions, creating well-tested, high-performance APIs and data models. Additionally, you will be responsible for profiling systems to proactively address scaling challenges and maintaining high standards through thoughtful and constructive code reviews.We embrace a continuous deployment DevOps culture and take great pride in supporting our code in production. Our production systems are built with Golang, gRPC, AWS, Postgres, Redis, and Temporal. Our workflow follows a trunk-based CI/CD approach, and we uphold the highest security and compliance standards within the healthcare sector, including HIPAA, HITRUST, SOC 2, and CCPA.

The OpportunityJoin Hinge Health as a Senior Health Economist and play a pivotal role in transforming musculoskeletal (MSK) care through digital health innovation. Your expertise will be essential in developing an analytical strategy that demonstrates our platform's value to leading health plans and employers across the nation. You will spearhead high-impact ROI analyses, provide mentorship to junior economists, and guide research initiatives that drive product development and market strategies. Your contributions will directly affect millions of individuals' access to healthcare and shape how payers invest in effective digital health solutions.What You'll AchieveWithin the first 3 months:Evaluate Hinge Health's current health economics portfolio and prioritize studies with the potential for significant commercial impact and competitive advantage.Establish yourself as a trusted advisor to the Client Success and Commercial teams, influencing how ROI evidence is presented during sales discussions.Lead your inaugural complex external ROI study, overseeing vendor negotiations, securing study design approvals from both internal and external stakeholders, and presenting findings.Within the first 6 months:Manage multiple health economics workstreams across various product lines (including chronic MSK, surgical interventions, and pelvic health) while balancing analytical rigor with commercial timelines.Deliver polished, defensible analyses directly to external clients, including health plan executives and actuarial teams, to finalize deals and renew contracts.Mentor a junior health economist, establishing best practices for study design, code reviews, and communication with clients.Develop advanced analytics infrastructure, such as automated claims data pipelines within Databricks, to enhance team efficiency.Within your first year:Define Hinge Health's long-term health economics research strategy, setting publication objectives, fostering external partnerships, and innovating methodologies.Lead the publication of impactful research articles in prestigious journals (e.g., JAMA, Health Affairs) to solidify Hinge Health's position as a leader in digital MSK care evidence.Shape product roadmap decisions by identifying economic opportunities and designing studies to explore questions like which member segments yield the highest ROI.

Hinge Health is broadening its approach to musculoskeletal care with the HingeSelect program, which adds in-person visits, specialist referrals, and tailored care pathways to its digital physical therapy offerings. As HingeSelect expands, the team is hiring a Staff Data Scientist to establish the measurement and experimentation systems that will tie product development to business growth. This is a foundational role: the first dedicated data scientist focused on HingeSelect’s discovery and visitation experience. The position partners closely with Product and Engineering to identify conversion barriers, build causal guardrails to protect existing programs, and ensure that instrumentation clearly connects product features to measurable outcomes. Another key responsibility involves analyzing how provider capacity matches member demand, helping the team balance supply and demand across the care network. What you will do Develop measurement and experimentation infrastructure for HingeSelect, including instrumentation, causal analysis, and metric reporting. Identify and address conversion challenges throughout the HingeSelect funnel, from discovery to visit completion, working with Product to prioritize impactful changes. Design and execute experiments with causal guardrails to measure HingeSelect’s incremental value and safeguard engagement in digital physical therapy programs. Analyze supply-demand dynamics by examining provider capacity, geographic coverage, and member demand to inform network strategy and capacity planning. Define data architecture for HingeSelect, including event taxonomy, data models, and metric definitions to support reliable analysis and AI agent use. Build and maintain dashboards and self-service tools that provide Product, Engineering, and leadership with real-time insight into funnel performance and key metrics. Requirements Strong technical skills and experience building data architecture from the ground up. Comfort writing production-ready code using AI-assisted development tools. Background in designing experiments for causal inference and translating complex business questions into analytical frameworks. Ability to avoid superficial analytics, measure strategic risks, and keep engineering efforts focused on outcomes. Tech stack Python SQL dbt Mode Databricks Airflow Statsig AWS

The OpportunityBecome a vital part of a transformative team dedicated to redefining chronic pain treatment by targeting its fundamental source: the brain. Hinge Health is broadening its horizons beyond traditional physical therapy to create a holistic Brain Health ecosystem. In this pivotal role, you will spearhead the architecture and development of agentic AI systems designed to provide personalized pain reprocessing therapy and mindfulness practices. You will act as a bridge between clinical science and software engineering, crafting the technology that empowers millions of members to retrain their nervous systems in processing pain.Your ImpactArchitect Innovative AI Therapies: Develop and enhance agentic AI systems that facilitate multi-session conversational therapy while ensuring contextual continuity, emotional intelligence, and adherence to clinical standards.Create an Integrated Education Platform: Construct a centralized service that offers tailored pain science education and mindset strategies, customizing content to align with each member’s therapeutic objectives.Shape Technical Strategy: Collaborate with product and clinical leadership to define the long-term technical vision for Brain Health, strategically balancing immediate deliverables with the need for scalable, resilient infrastructure.Establish MLOps Standards: Develop best practices for model evaluation, effectiveness tracking, and safety measures, tailored to the unique requirements of mental health AI.Lead & Mentor: Serve as a technical guide for the team, mentoring fellow engineers, fostering a culture of technical excellence, and promoting collaboration among data science, clinical, and platform teams.About YouA Visionary Builder: Beyond just coding, you design systems that scale. You possess a profound understanding of distributed systems, adeptly navigating the complexities of developing AI-driven products in a highly regulated healthcare setting.A Continuous Learner: You are at the forefront of AI and software engineering, continually assessing emerging technologies to enhance performance and refine the platform.A Collaborative Leader: You excel in multidisciplinary environments, effectively translating intricate technical concepts for clinical and product stakeholders to guarantee clinically sound and technically robust solutions.A Dedicated Owner: You take pride in every facet of your work, from architecture through to production support, embodying a DevOps culture to ensure seamless operations.

About the RoleJoin our innovative team at Hinge Health as a Workday Benefits and Payroll Administrator. We are looking for a talented individual with significant expertise in the Benefits and Payroll modules of Workday. You will play a crucial role in the seamless operation and enhancement of our Workday system. The ideal candidate will possess outstanding analytical and organizational abilities, maintain confidentiality, and prioritize security. Strong communication and collaboration skills are essential, as is the ability to thrive in a fast-paced environment while managing multiple tasks independently.What You'll AchieveEngage with Stakeholders: Work closely with stakeholders in Payroll, Benefits, and potentially another functional area to pinpoint areas for development and deliver technical solutions through People systems and technology.Technology Consultation and Implementation: Partner with functional leaders and subject matter experts in the People team to design, develop, and roll out technology solutions that boost operational efficiency, ensure compliance, and enhance customer experience.Workday Upgrades and Enhancements: Assist in Workday upgrades and enhancements, overseeing prioritization, functional design, documentation, testing, training, implementation, and support model development.System Configuration Review: Examine system configurations and business processes, preparing load files to maintain smooth operations.Custom Reports Development: Generate both basic and advanced custom reports, handle data extraction requests, and manage substantial, critical data sets with precision.Issue Resolution: Deliver exceptional customer service by swiftly troubleshooting complex issues and resolving errors efficiently.Security Maintenance: Gather, document, and uphold security requirements and policies for user-level access to People applications.

Join Our MissionAt Hinge Health, we are dedicated to expanding access to our innovative digital health solutions by 2026. As the Demand Generation Manager, you will play a critical role in designing and executing comprehensive multi-channel marketing campaigns that drive our B2B sales pipeline. Your work will connect employers, health plans, and partners to transformative care for millions suffering from musculoskeletal pain.Hybrid Work EnvironmentWe embrace a hybrid work model, allowing our team to enjoy the benefits of both remote and in-office work. In this role, you will be expected to work from our San Francisco office three days a week, for a full eight-hour workday. Our office is also pet-friendly!Your Impact in the First YearFirst 3 Months:Conduct in-depth analysis of current paid advertising initiatives (LinkedIn, Google Ads, etc.) to identify immediate improvements in lead quality and cost efficiency.Utilize AI-driven tools to enhance campaign production and refine targeting strategies.Lead at least one significant campaign from conception to execution, testing various messaging strategies and channel combinations.First 6 Months:Initiate targeted account-based marketing (ABM) campaigns in collaboration with the Commercial Marketing team, focusing on engagement with key accounts.Enhance paid channel performance by implementing improved tracking and creating dashboards in Google Analytics to assess ROI.Establish a rigorous testing framework for continuous optimization, aiming to increase conversion rates by at least 15% through A/B testing.First Year:Take full ownership of demand generation strategies for key segments, ensuring measurable pipeline growth aligned with business objectives.

About This RoleHinge Health is on the lookout for a dynamic Commercial Creative Director to spearhead our creative vision for enterprise initiatives. In this crucial position, you will be the catalyst for how our brand connects with top-tier employers globally. You will navigate the intersection of innovative clinical solutions and genuine human interaction, collaborating with Commercial, Product Marketing, and Sales teams to translate business objectives into impactful integrated campaigns, tailored Account-Based Marketing (ABM) experiences, and engaging brand activations. Your leadership will guide a talented, multidisciplinary team to produce visually striking and commercially viable work, making this a remarkable opportunity to blend creative storytelling with strategic business acumen to redefine the landscape of digital healthcare.Your Key AchievementsStrategic Creative LeadershipCreative Visionary: Develop and execute the creative strategy for all commercial and B2B marketing efforts, ensuring alignment with Hinge Health’s brand ethos and strategic goals.Value Communication: Simplify complex clinical and technical value propositions into relatable, human-centered narratives that appeal to employers, consultants, and benefits leaders.Strategic Collaboration: Build a trusted, strategic relationship with Commercial, Product Marketing, and Sales leaders, translating business needs into high-impact creative concepts for go-to-market launches and market growth.Team Mentorship: Inspire and guide a high-performing team of designers and writers, nurturing a culture of collaboration, innovation, and storytelling excellence.Campaign Development & ExecutionIntegrated Campaigns: Design and implement multi-channel campaigns (web, digital, social, OOH) that amplify brand presence and drive demand generation.Sales Enablement & ABM: Lead the production of valuable sales materials (presentations, ebooks, videos) and tailored ABM experiences that empower the Enterprise team to engage and convert key prospects.Event Experience: Oversee the comprehensive creative development for commercial events and activations, harmonizing creative content and multimedia to ensure a seamless and captivating attendee experience from promotion through on-site execution.Performance Enhancement: Collaborate with the analytics team to assess campaign effectiveness and optimize performance continuously.

About the RoleJoin our dynamic Brand, Creative, and Content team at Hinge Health as the Lead Content Strategist. In this pivotal role, you will spearhead the creative strategy for our Lifecycle Marketing, Targeted Enrollment, and Ecosystem Partner pods—key drivers of our member acquisition efforts. Your expertise will be instrumental in crafting a compelling narrative strategy to enhance enrollment, leveraging AI to boost creative output, and transforming high-volume communication channels into personalized, impactful member experiences.Reporting to the Creative Director of Growth, you will collaborate closely with cross-functional partners in Growth Marketing. This role is vital for scaling our enrollment while upholding the empathy and quality of care that define our brand.Key ResponsibilitiesLead Strategic Growth: Develop and implement a content strategy targeting key audiences, creating high-converting messaging frameworks for email, direct mail, and partner channels.Innovate with AI: Advocate for the integration of AI tools to enhance creative velocity and scale asset production while maintaining high standards of quality, allowing us to reach millions of eligible members with tailored messages.Enhance Lifecycle Communications: Design and refine the comprehensive member narrative throughout their journey, ensuring that storytelling remains consistent, empathetic, and persuasive from the initial contact to enrollment.Facilitate Cross-Functional Collaboration: Work closely with Growth Marketing to translate complex data insights into engaging, human-centric creative concepts that drive measurable business outcomes.Required Qualifications8+ years of experience in content strategy, copywriting, or a related field.Demonstrated experience in B2B2C, growth marketing, or lifecycle marketing settings.Proficiency in utilizing AI tools for content generation or creative processes.Bachelor’s degree or equivalent professional experience.Preferred QualificationsProven success in driving business outcomes such as conversion, enrollment, and engagement through content initiatives.Experience with high-volume experimentation and A/B testing in email and direct mail environments.Strong understanding of ecosystem or partner marketing strategies.

Role Overview Hinge Health is hiring a Lead Product Manager to guide Agentic AI projects from our San Francisco headquarters. This position focuses on developing and launching AI solutions designed to improve patient engagement and outcomes. What You Will Do Drive the vision, strategy, and execution for Agentic AI products. Work closely with engineering, design, and other teams to build and deliver AI features that support patient needs. Shape the product roadmap, ensuring technology aligns with customer requirements. Lead collaboration across functions to bring innovative AI solutions to market. Location This role is based at Hinge Health headquarters in San Francisco.