Principal Data Scientist – Product at Gusto

About GustoAt Gusto, we are dedicated to empowering small businesses to flourish. Our comprehensive solutions encompass payroll, health insurance, 401(k)s, and HR, allowing business owners to concentrate on what they do best: serving their customers and mastering their craft. With teams located in Denver, San Francisco, and New York, we proudly support over …

About GustoAt Gusto, we are dedicated to empowering the small business economy. We take care of essential services such as payroll, health insurance, 401(k)s, and HR, allowing business owners to concentrate on their passion and serving their customers. With teams based in Denver, San Francisco, and New York, we proudly support over 400,000 small businesses nationwide, and we are committed to building a workplace that reflects and celebrates the diversity of our customers. Discover more about our Total Rewards philosophy. About the Role:We are seeking a highly skilled and motivated Staff Data Scientist with a minimum of 7 years of experience in a business environment. In this pivotal role, you will utilize experimentation, statistical inference, and causal analysis to drive strategic decision-making that enhances our organization's success. The ideal candidate is a trusted data storyteller with strong statistical and programming skills, passionate about using these abilities to support small businesses in thriving.About the Team:In this position, you will collaborate closely with our Product, Engineering, Design, Finance, and other Data teams to become an expert in your domain's data, define and track metrics that provide insights into our business performance, and delve into our Payroll, Benefits, and HR data to deliver valuable insights and answer critical questions. You will also implement AI-assisted methodologies to accelerate analysis, enhance rigor, and broaden the impact of insights throughout Gusto. We have multiple senior roles open, each focusing on a different segment of our business.Here’s what you’ll do day-to-day:Lead: Tackle ambiguous challenges, design analytical frameworks, and introduce scalable structures across multiple product domains.Strategic Partnership: Work alongside product managers, engineering leads, designers, and operations teams to proactively identify opportunities, align on strategies, and steer data-informed decision-making.Analytical Rigor: Employ advanced statistical methods, causal inference, experimentation, and AI-assisted analytics to identify product performance drivers, distinguishing signal from noise.Experimentation & Analysis: Conduct rigorous experimentation to validate hypotheses and inform product iterations.

About GustoAt Gusto, we are dedicated to empowering the small business economy. We take care of complex tasks such as payroll, health insurance, 401(k)s, and HR, allowing business owners to focus on their passions and their customers. With vibrant teams across Denver, San Francisco, and New York, we proudly support over 400,000 small businesses nationwide. We are committed to creating a workplace that reflects and celebrates the diversity of our customer base. Discover more about our Total Rewards philosophy.As a Principal Data Scientist on the Payments team, you will play a crucial role at the intersection of financial systems and data science. You will transform the complexities of a large-scale payments ecosystem into actionable insights and models that drive the development, operation, and enhancement of our payment solutions.Your responsibilities will include collaborating closely with Product, Engineering, Design, Finance, and other Data teams. You will gain expertise in your domain's data, define metrics to assess our business performance, and analyze payments data to provide valuable insights. Additionally, you will integrate AI-assisted methodologies to expedite analysis, improve analytical rigor, and broaden the dissemination of insights across Gusto.This position is ideal for individuals who are equally adept at analyzing ledger-level transaction data and engaging with payments engineering teams to impact architectural decisions. If you are passionate about enhancing the financial well-being of countless small businesses, this opportunity is for you.

At Gusto, we are driven by a mission to empower the small business economy. We manage the complexities of payroll, health insurance, 401(k)s, and HR, allowing business owners to concentrate on what they do best: their craft and their customers.With teams based in Denver, San Francisco, and New York, we proudly support over 500,000 small businesses across the nation. We are committed to building a workplace that mirrors the diverse communities we serve.All full-time employees enjoy competitive base salaries, comprehensive benefits, and equity in the form of RSUs, as we believe that those who contribute to Gusto’s growth should also share in its success. Compensation packages are tailored to role, level, and location. Find out more about our Total Rewards philosophy.AI technology plays a vital role at Gusto. We encourage all team members to engage actively with AI tools relevant to their roles and to enhance their proficiency as technology evolves. Requirements related to AI experience will be evaluated during the interview process.The Data Engineering team is responsible for creating tools and systems that ensure Gusto's data is consistent, user-friendly, and actionable. Our mission is to empower teams to make data-driven decisions and deliver tailored experiences to our customers.We are in search of a Senior Data Engineer who can navigate loosely defined problems and drive them from conception to execution—this includes framing the issues, aligning stakeholders, and designing, building, and deploying robust data solutions. You will collaborate closely with analytics, product, and engineering teams to implement data strategies that yield significant business and customer outcomes.

Join Gusto as an Associate Principal in Financial Data, where you will play a pivotal role in shaping our financial data strategy. You will leverage your analytical skills to drive insights, enhance decision-making processes, and contribute to the growth of our financial data capabilities. Collaborate with cross-functional teams to ensure our data infrastructure supports our mission of providing exceptional services to our clients.

Join our dynamic team at Gusto as a Senior Data Scientist specializing in risk management. In this pivotal role, you will leverage your expertise in data science to analyze complex datasets, develop predictive models, and provide actionable insights that enhance our risk assessment processes. You will collaborate with cross-functional teams to drive data-driven decision-making and contribute to the continuous improvement of our risk management strategies.We are looking for an analytical thinker with strong programming skills and a passion for solving challenging problems. If you thrive in a fast-paced environment and are eager to make a significant impact, we would love to hear from you!

Join Gusto as a Principal Product Operations Manager in Benefits, where you'll play a pivotal role in shaping our benefits offerings and enhancing customer experience. You will lead a dynamic team, leveraging your expertise to streamline processes, optimize product performance, and drive strategic initiatives. We are looking for an innovative thinker who thrives in a fast-paced environment and is passionate about improving the lives of our customers.

About GustoAt Gusto, our mission is to empower the small business economy. We take care of essential services—such as payroll, health insurance, 401(k)s, and HR—allowing business owners to concentrate on their passion and customers. With teams in Denver, San Francisco, and New York, we proudly support over 400,000 small businesses nationwide while fostering a workplace that mirrors and honors the diversity of our clients. Discover more about our Total Rewards philosophy.By the Numbers:Recognized as #1 best software for small businesses by G2 in 20242,700+ employees across the United States, Canada, Mexico, and Turkiye and steadily growingAnnual revenue exceeding $500MThe small and medium business (SMB) market is vast and expanding, presenting tremendous opportunities for Gusto to make a significant impact.In the US, there are 6.2M employers, with 98% employing fewer than 100 individuals.Every year, 550,000 new businesses emerge in the US.What Product Management is like at Gusto:We seek entrepreneurial, high-autonomy Product Managers to create impactful solutions for small businesses and their employees. Our philosophy empowers Product Managers to take full ownership of their roadmaps, guiding products from strategic vision to detailed execution.Our Product team operates with a lean structure, ensuring significant influence and ownership.We are dedicated to serving small and medium businesses, driven by a mission-oriented culture that values supporting business owners.About the Team:The Tax Platform is a vital component of Gusto's ecosystem. The Tax Platform team oversees the fundamental systems responsible for calculating, tracking, paying, reconciling, and filing tax liabilities for over 400,000 small businesses. These systems are crucial in ensuring compliance, managing financial transactions, and building customer trust. The Tax Platform offers shared capabilities utilized across Tax, Compliance, and R&D teams.

About GustoAt Gusto, we are dedicated to empowering the small business economy. We take care of the complex tasks like payroll, health insurance, 401(k)s, and HR, allowing business owners to concentrate on their passions and their customers. With teams located in Denver, San Francisco, and New York, we proudly support over 400,000 small businesses nationwide, while fostering a workplace that represents and celebrates the diverse communities we serve. Discover more about our Total Rewards philosophy.Symmetry Software, a division of Gusto, serves as the payroll backbone for software and payroll platforms, facilitating the paychecks of more than 64 million workers annually. Our fully integrated suite of payroll tax APIs and software tools empowers companies to address tax compliance challenges and develop applications throughout the payroll process.What Product Management Looks Like at Symmetry:Our Product team is streamlined, giving you significant impact and ownership. We value small, empowered teams that operate quickly with minimal overhead. You will combine strong product insights with proficiency in AI tools to automate inefficiencies and enhance creativity and performance.We are builders at heart. Roles are intentionally fluid, and our Product Managers do whatever it takes to drive results. You will prototype, automate, design, and deploy solutions, leveraging AI as your co-creator to transform challenges into robust solutions that deliver rapid customer value.We are committed to enhancing the payroll industry. Our technology influences over 64 million paychecks in the U.S. each year. We are motivated by profound customer empathy and an unwavering drive for innovation.We embrace change. Our fast-paced environment allows Product Managers to flourish in ambiguity, merging curiosity, experimentation, and AI-driven craftsmanship to redefine how products (and work itself) are developed at Symmetry.About the Role:We are seeking a visionary product leader to spearhead the creation of new business lines focused on payroll tax products. This role, centered on developing new initiatives from scratch, will grant you considerable autonomy to lead discovery, strategy, and execution for innovative payroll tax products. You will be tasked with delivering impactful business results, including new revenue streams and enhancing existing revenue.

About GustoAt Gusto, we are dedicated to empowering small businesses by simplifying the complexities of payroll, health insurance, 401(k)s, and HR. This allows business owners to devote their time to what they do best: serving their customers. With teams located in Denver, San Francisco, and New York, we proudly support over 400,000 small businesses nationwide. Join us in building an inclusive workplace that reflects the diverse community we serve. Discover more about our Total Rewards philosophy.We are seeking experienced engineers to contribute to our customer-facing product teams, focusing on developing innovative features and enhancing our platform. As a Staff Software Engineer at Gusto, you will lead projects from inception to execution, influencing feature specifications, building backend APIs, crafting frontend code, and implementing continuous improvements for deployed functionalities. If you are passionate about creating impactful software solutions that drive change in the modern economy, we invite you to join our team!Key Responsibilities:Design, develop, and test Gusto’s comprehensive product suite, which includes Payroll, Benefits, HR, Time, Tax Credits, and more.Guide and mentor fellow engineers in tackling challenging technical problems in complex domains at scale.Contribute to scaling one of the largest Ruby/Rails and JavaScript/React applications globally.Work collaboratively with our Product Management and Design teams to identify customer pain points, devise solutions, and prototype, iterate, and launch features on a daily basis.Create products that our customers truly love.

Axon Enterprise develops devices and cloud software aimed at improving safety and justice. Teams value honesty, compassion, and diverse perspectives, working together to make a meaningful impact. The company encourages initiative and personal growth, recognizing the importance of each person’s contribution. Role overview The Principal Data Scientist will join the Office of the Chief Accounting Officer in San Francisco. This position blends technical data science work with strategic collaboration across finance and technology groups. A strong background in finance and accounting is required for success in this role. Main focus Half of the role involves building data analytics tools and pipelines, using AI to speed up large-scale projects such as mergers and acquisitions integration, ERP deployments, data remediation, and SOX compliance. The other half centers on partnering with Controllership, Finance Operations, FP&A, Internal Audit, and Technology to lay the groundwork for AI, automation, and audit readiness. Daily tasks will include using AI-assisted development tools, such as code generation and large language models. Key responsibilities Design and implement data analytics tools, automated validation frameworks, and dashboards to provide Finance Operations and Controllership with real-time insights into data quality across enterprise systems. Use AI to quickly prototype, test, and deploy these solutions. Collaborate with source-system owners in Revenue Operations, Procurement, Human Resources, and Engineering to address data issues at their source and improve upstream data integrity. Maintain data dictionaries, lineage documentation, and quality scorecards for core controllership data assets. Set and enforce standards for master data management (MDM). Work with the Chief Information Officer and IT to develop integration strategies that enable seamless data flow.

Join Databricks as a Principal Data Scientist and contribute to shaping the future of data analytics and machine learning. In this pivotal role, you will leverage your expertise to drive impactful projects, collaborate with cross-functional teams, and lead innovative research initiatives that enhance our product offerings. As a thought leader, you will utilize your extensive knowledge in data science to influence our strategic direction, ensuring our solutions remain at the forefront of technology.

Join Gusto as a Principal Product Manager focused on enhancing our customer onboarding experience. You will play a pivotal role in shaping our product strategy and guiding the development of innovative solutions that streamline the onboarding journey for our clients. Your leadership will drive collaboration across teams, ensuring a seamless transition for new customers into our platform.In this role, you will utilize data-driven insights to inform product decisions, prioritize features, and manage the product lifecycle. You will engage with stakeholders to understand their needs and ensure that our solutions meet and exceed customer expectations.

As a Principal Product Manager specializing in Tax Credits at Gusto, you will play a pivotal role in shaping our product strategy and driving innovative solutions that enhance the financial well-being of small businesses. You will work closely with cross-functional teams to develop and implement features that simplify tax credit processes, ensuring our clients have access to the benefits they deserve.

Join Gusto as a Principal Product Manager in our Agentic Benefits Operations team, where you'll lead the charge in transforming employee benefits for small businesses. Your role will encompass the strategy, development, and implementation of innovative benefits solutions that empower our users. You'll collaborate closely with cross-functional teams to ensure that our products not only meet but exceed the expectations of our customers.This position is ideal for a driven and visionary leader who is passionate about enhancing the workplace experience through exceptional benefits offerings. If you're ready to make a significant impact in a fast-paced environment, we want to hear from you!

Join Gusto as a Principal Software Engineer in our Money Group, where you will play a pivotal role in transforming the way businesses manage their finances. You will lead a team of talented engineers, driving innovation and excellence in our software development processes. Your expertise will help shape our product offerings, ensuring they are both robust and user-friendly.In this role, you will collaborate closely with cross-functional teams, including product management and design, to deliver high-quality software solutions. You will be responsible for architectural decisions, mentoring junior engineers, and fostering a culture of continuous improvement.

About GustoAt Gusto, our mission is to empower the small business economy. We tackle essential services like payroll, health insurance, 401(k)s, and HR, allowing business owners to concentrate on their passion and their customers. With teams in Denver, San Francisco, and New York, we proudly support over 400,000 small businesses across the nation, while fostering a workplace that reflects and honors the diverse customers we serve. Discover more about our Total Rewards philosophy.About the Role:We are seeking experienced engineers to join our teams focused on enhancing core platform capabilities, optimizing existing systems for scalability, and shaping the future of Gusto's Payroll and Tax systems. As a Principal Software Engineer, you will lead projects from inception to completion, influencing initial feature specifications, optimizing systems towards desired outcomes, executing projects, and maintaining the code that underpins key user experiences. If you are passionate about developing sophisticated software that has a significant impact on the modern economy, we invite you to join us!About the Team:The Payroll team is the core of Gusto’s operations. The Pay Group teams (responsible for payroll and tax) oversee the product, operational, and service aspects that Gusto utilizes to onboard clients, process payroll, calculate taxes and deductions, pay and file with tax authorities, and ensure compliance on behalf of our clients. This domain is intricate and offers opportunities to engage in system design that simplifies processes for both internal and external customers.Sub-Teams:Tax Accuracy: This group is responsible for gathering and maintaining the essential information required to ensure timely and accurate tax payments and filings for our clients, consisting of multiple teams covering various aspects of the process.Ledger: This team is developing a payroll ledger to monitor accrual accounting for payroll-related monetary movements, beginning to support the payroll domain, risk management, payments, and accounting.Engine: This team collaborates closely with the payroll compliance team to facilitate compliant payroll processes, such as minimum wage adjustments and regular pay rates.

As a Senior Product Manager for Contractor Products at Gusto, you will play a pivotal role in shaping and executing our product strategy. You will be responsible for leading cross-functional teams to develop innovative solutions that meet the needs of our contractor clients. Your expertise will guide product development from conception through launch, ensuring alignment with business objectives and customer expectations.

Join Gusto as a Senior Principal Product Manager, where you will lead the development of innovative AI solutions aimed at enhancing workforce efficiency. In this pivotal role, you will collaborate with cross-functional teams to drive product strategy, roadmap, and execution, ensuring our offerings meet the evolving needs of businesses.

About Our TeamAt OpenAI, our Applied team is at the forefront of integrating cutting-edge AI technologies into the daily lives of consumers and businesses worldwide. We work collaboratively across research, engineering, design, and business domains to transform innovative AI advancements into significant real-world applications. Our team has been instrumental in the successful launch of products like ChatGPT, API, and Sora. We create tools that empower developers, enhance business efficiency, and promote individual learning and creativity. As AI technologies evolve, our commitment is to ensure that our products remain safe, accessible, and beneficial for everyone.About the PositionWe are seeking a Data Scientist to join our Applied Product team, where you will play a vital role in fostering a data-driven product development culture for our consumer and enterprise offerings. Your contributions will be crucial as our products serve millions globally. You will help align research with product development to create measurable impacts for users and businesses alike.In this position, you will define key performance metrics, design and analyze A/B tests, and create comprehensive dashboards that empower teams across the organization to derive insights from product data. Most importantly, you will be an integral part of our product development team.This role is primarily based in San Francisco, CA, or Seattle, WA, operating under a hybrid work model, allowing three days in the office per week. We also provide relocation assistance for new hires.Key Responsibilities:Collaborate closely with the product development team to identify opportunities for product enhancement and growth.Design and interpret A/B tests to evaluate the effects of changes in models and user experience on our products.Foster a data-driven culture by defining and operationalizing metrics at the feature, product, and company levels.Create and promote dashboards and reports that enable the team and organization to address product data inquiries independently.Ideal Candidate Profile:5+ years of experience in a quantitative role, adept at navigating ambiguous environments, ideally with a focus on product analytics.Strong proficiency in statistical analysis and experience with data visualization tools.Excellent communication skills to convey complex data insights to diverse audiences.A passion for AI and its applications in real-world scenarios.