Principal Product Operations Manager, Benefits

Join Gusto as a Principal Product Operations Manager in Benefits, where you'll play a pivotal role in shaping our benefits offerings and enhancing customer experience. You will lead a dynamic team, leveraging your expertise to streamline processes, optimize product performance, and drive strategic initiatives. We are looking for an innovative thinker who thr…

Join Gusto as a Principal Product Manager in our Agentic Benefits Operations team, where you'll lead the charge in transforming employee benefits for small businesses. Your role will encompass the strategy, development, and implementation of innovative benefits solutions that empower our users. You'll collaborate closely with cross-functional teams to ensure that our products not only meet but exceed the expectations of our customers.This position is ideal for a driven and visionary leader who is passionate about enhancing the workplace experience through exceptional benefits offerings. If you're ready to make a significant impact in a fast-paced environment, we want to hear from you!

Netic is at the forefront of revolutionizing essential services through advanced AI technology, acting as a vital revenue engine for businesses that form the backbone of the American economy.With $43 million in backing from prominent investors like Founders Fund, Greylock, Hanabi, and Dylan Field, who spearheaded our Series B funding, we have empowered our clients to secure hundreds of thousands of jobs across various service industries throughout North America. Today, numerous companies are fully embracing AI-first strategies on the Netic platform.Joining our team means collaborating with an elite group of innovators from Scale, Databricks, HRT, Meta, MIT, Stanford, and Harvard, dedicated to integrating frontier AI into the physical economy, where challenges are complex, data is intricate, and the impact is immediate and substantial.We are seeking passionate Agent Product Managers to design, launch, and scale the next generation of AI agents that will drive our customers’ businesses forward.

Our Mission & Values:At Drata, our mission is to empower businesses to gain and maintain the trust of their users, clients, partners, and potential customers. We provide the proof that demonstrates great companies are worthy of the trust they strive to cultivate.Our core values guide us in everything we do. Built on Trust signifies that consistency is paramount. Act with Integrity means always choosing the right path. Customer-Obsessed reminds us to prioritize the needs of those we serve. Competitive Fire encourages us to surpass our limits. Diversity fosters unique viewpoints that drive innovative solutions. Automation First ensures we emphasize efficiency to save time and resources.Our Culture & Work Style At Drata, we are not merely developing software; we are cultivating a mindset. Our approach is characterized by:Be a Driver (Owner-Operator Mentality): Take ownership of your tasks. Strive for continuous improvement. Achieve results.Move at Drata Speed (Precision & Velocity): Make rapid decisions. Learn swiftly. Create immediate impacts.Stay Mission-Driven (Customer-Obsessed): Question norms. Provide genuine value. Maintain a hunger for progress.We complement our dynamic culture with a considerate hybrid model because we value both flexibility and collaboration. In the Bay Area, we gather in-office from Tuesday to Thursday for high-impact collaboration days where teams synchronize, strategize, and innovate. Mondays and Fridays are flexible, allowing for focused work, balance, and autonomy.If you thrive in an empowering environment, energized by working alongside intelligent, mission-driven individuals, you will find a home here.Why Join The Drata Team?The best way to experience the Driver’s Mindset is to see it in action. We are an award-winning, mission-driven team of over 600 individuals globally, united by a culture that prioritizes trust, speed, and perpetual growth.See the Speed: Watch our CEO, Adam Markowitz, shed light on our hyper-growth trajectory, achieving $0 to $100M ARR in just four years.Hear the Voice of the Team: Visit our "Life at Drata" page for employee testimonials highlighting our collaborative environment and available growth opportunities.

Role overview SoFi seeks a Principal Product Manager to join the Marketing Technology team, based in either San Francisco, CA or Seattle, WA. The position focuses on shaping product strategy and leading the execution of marketing tools designed to boost customer engagement and support business growth. What you will do Lead cross-functional teams spanning engineering, design, and marketing to deliver new marketing technology solutions. Define the product vision and establish clear priorities for features and enhancements. Oversee the entire product lifecycle, from initial concept through launch and ongoing iteration. Work closely with stakeholders to ensure marketing capabilities align with business objectives. Collaboration This role involves partnering with a wide range of teams and stakeholders, making sure that marketing technology efforts support SoFi’s overall strategy and enhance the customer experience.

Navigating the procurement landscape in today’s enterprise environments can be a daunting task, even for the most forward-thinking organizations. With global enterprise spending exceeding $120 trillion annually—over 30 times the consumer e-commerce market—businesses are increasingly dependent on vendors to streamline their operations.Founded in 2020, Zip was established to tackle this complex challenge through a unique procurement platform designed for a seamless, consumer-like experience. In just four years, Zip has redefined procurement, emerging as a leader in a market valued at over $50 billion. Today, industry giants such as OpenAI, Snowflake, Anthropic, Coinbase, and Prudential trust Zip to manage substantial financial expenditures.Our exceptional team comprises talent from leading organizations like Airbnb, Meta, Stripe, Salesforce, Apple, and Google. With a valuation of $2.2 billion and $370 million in funding from top investors like Y Combinator, Tiger Global, BOND, DST Global, and CRV, we are dedicated to advancing innovative technology, expanding into new global markets, and delivering unparalleled value to our clients. We invite you to become part of our journey!Please note that this position requires in-office attendance in our downtown San Francisco office on a hybrid schedule (3 days a week).Your RoleWe are seeking a skilled Senior or Principal Product Manager (commensurate with experience) to spearhead the expansion of one of Zip's key product verticals. In this pivotal role, you will lead teams at the forefront of innovation as we venture into new markets and applications. You will ensure that we maintain a top-tier consumer-grade collaboration experience while accommodating intricate cross-functional workflows.You WillSpearhead the strategy and execution for Zip's growth into new markets, product categories, and verticals.Identify, validate, and launch impactful use cases that drive growth opportunities.Conduct rapid experimentation, customer research, and market analysis to test and refine hypotheses.Balance speed and scalability to evolve initiatives into robust, enterprise-ready product offerings.Align go-to-market, enablement, and sales strategies with our product roadmap to ensure the success of new offerings.Cultivate strong relationships with customers to align products with their needs effectively.QualificationsA minimum of 4-8 years of experience in product management, preferably in a tech-driven environment.Proven track record of driving product strategy and execution in fast-paced settings.Strong analytical skills with the ability to leverage data for decision-making.Excellent communication and collaboration skills, with a focus on stakeholder engagement.Experience working with cross-functional teams and managing complex project timelines.A passion for delivering exceptional user experiences and a keen understanding of market dynamics.

About the Role Sierra is looking for a Product Manager to lead the Agent Builder initiative in San Francisco, CA. This position focuses on improving the platform’s user experience and features. The Product Manager will work closely with engineering, design, and other teams to set the product vision, outline strategy, and maintain a clear roadmap. What You Will Do Define and communicate the vision for Agent Builder Collaborate with cross-functional teams to plan and prioritize features Guide the product through all stages, from early concepts to launch Review market trends and user feedback to refine and improve the platform Ensure the needs of agents and customers are reflected in product decisions What We’re Looking For Experience in product management Ability to work with multiple teams and manage competing priorities Strong analytical skills for interpreting market and user data Comfort taking a product from idea to release

About GustoAt Gusto, our mission is to empower the small business economy. We take care of essential services—such as payroll, health insurance, 401(k)s, and HR—allowing business owners to concentrate on their passion and customers. With teams in Denver, San Francisco, and New York, we proudly support over 400,000 small businesses nationwide while fostering a workplace that mirrors and honors the diversity of our clients. Discover more about our Total Rewards philosophy.By the Numbers:Recognized as #1 best software for small businesses by G2 in 20242,700+ employees across the United States, Canada, Mexico, and Turkiye and steadily growingAnnual revenue exceeding $500MThe small and medium business (SMB) market is vast and expanding, presenting tremendous opportunities for Gusto to make a significant impact.In the US, there are 6.2M employers, with 98% employing fewer than 100 individuals.Every year, 550,000 new businesses emerge in the US.What Product Management is like at Gusto:We seek entrepreneurial, high-autonomy Product Managers to create impactful solutions for small businesses and their employees. Our philosophy empowers Product Managers to take full ownership of their roadmaps, guiding products from strategic vision to detailed execution.Our Product team operates with a lean structure, ensuring significant influence and ownership.We are dedicated to serving small and medium businesses, driven by a mission-oriented culture that values supporting business owners.About the Team:The Tax Platform is a vital component of Gusto's ecosystem. The Tax Platform team oversees the fundamental systems responsible for calculating, tracking, paying, reconciling, and filing tax liabilities for over 400,000 small businesses. These systems are crucial in ensuring compliance, managing financial transactions, and building customer trust. The Tax Platform offers shared capabilities utilized across Tax, Compliance, and R&D teams.

About the Team:Join the OpenAI API team, where we empower developers to leverage OpenAI’s models in a secure, reliable, and scalable manner. Our objective is to simplify the process for developers to create groundbreaking products using our AI models. We manage the foundational infrastructure and product layers that facilitate millions of developers in integrating our models, fine-tuning behaviors, managing data, and providing exceptional user experiences. Collaborative efforts across product, research, and engineering teams fuel our drive for innovation and translate directly into customer value.About the Role:As the API Agents Product Manager, you will play a pivotal role in shaping the future of agent applications built on our AI models. You will prioritize initiatives and spearhead enhancements to model capabilities, skillfully balancing user requirements, safety protocols, and technical advancements. This position is ideal for a proactive, tech-savvy PM who enjoys tackling complex, ambiguous challenges through structured product strategies and close collaboration with clients, engineers, and researchers.This position is located in San Francisco, CA, and we offer relocation assistance.Your Responsibilities Include:Gain deep insights into the challenges faced by agent builders, identifying opportunities for our products and models to expedite the development of agents.Establish strategic priorities and a roadmap aimed at enhancing agentic infrastructure for API users, with a focus on user outcomes and new capabilities.Collaborate technically with research and engineering teams to translate priorities into developer products and features (SDKs, APIs, etc.).Deliver swiftly while upholding high standards for product quality and user experience.Ideal Candidate Traits:5+ years of product management or equivalent industry experience.Demonstrated success in developing for developers, with a keen sense for designing intuitive, scalable APIs and primitives from initial experimentation to production.Experience working closely with high-growth tech companies.Hands-on experience driving product initiatives in dynamic environments.

Amplitude is hiring a Principal Product Marketing Manager to focus on Agents. This leader will shape marketing strategy and help amplify the visibility of our solutions for a wide customer audience. Key responsibilities Design and implement marketing initiatives aimed at boosting product awareness and adoption in the market. Collaborate with product management, sales, and customer success teams to define and communicate the product's value proposition. Study market trends and conduct competitive research to guide positioning and messaging. Collect customer feedback and use it to refine marketing strategies and support agent success. Collaboration This role works closely with cross-functional partners across product, sales, and customer success. The goal is to ensure messaging stays relevant to customer needs and adapts to market changes. Location This position is based in San Francisco, CA.

We are seeking a dynamic and experienced Staff Product Manager to lead the development and enhancement of our Agent Platform. As a pivotal member of our team, you will collaborate closely with cross-functional teams to drive product vision, strategy, and execution. Your innovative mindset and leadership skills will empower you to define the roadmap for our platform, ensuring it meets the needs of our customers and aligns with our business objectives.

About UsAt Sierra, we are pioneering a transformative platform that empowers businesses to enhance their customer interactions through AI-driven solutions. Based in the vibrant heart of San Francisco, our company is expanding with offices in Atlanta, New York, London, France, Singapore, and Japan.Our core values—Trust, Customer Obsession, Craftsmanship, Intensity, and Family—are the essence of our culture and guide our every endeavor. We are deeply committed to these principles and strive to embody them in all we undertake.Our co-founders, Bret Taylor and Clay Bavor, bring a wealth of experience. Bret, currently Board Chair at OpenAI, has held pivotal roles such as co-CEO of Salesforce and CTO of Facebook, as well as being a key figure in the creation of Google Maps. Clay's 18-year tenure at Google included leadership in AR/VR and Google Workspace.Your RoleTransforming Customer Experience: Join us in revolutionizing consumer and business interactions by enabling companies to create AI agents that authentically embody their brand identities.Customer-Centric Solutions: Address the diverse needs of our stakeholders, from users seeking assistance from agents to CX managers enhancing their processes, and developers extending our platform.Innovate Relentlessly: Lead the charge in discovering and implementing pioneering tools and methodologies that will shape the future of AI Agents.Collaborative Synergy: Work closely with engineering, design, leadership, and cross-functional teams to craft a seamless user experience.Trusted Advisor: Establish yourself as a strategic partner for our customers, collaborating with sales and go-to-market teams to drive success.Holistic Product Management: Oversee the product lifecycle from inception to successful execution, ensuring alignment and excellence at every stage.

About UsAt Sierra, we are pioneering a transformative platform designed to enhance customer experiences through advanced AI solutions. Based in the vibrant city of San Francisco, our company is expanding its presence with offices in key locations including Atlanta, New York, London, France, Singapore, and Japan.Our company culture is deeply rooted in our core values: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These principles guide our actions and interactions, ensuring a collaborative and innovative work environment.Sierra was founded by industry leaders Bret Taylor and Clay Bavor. Bret, currently serving as the Board Chair of OpenAI, boasts an impressive background as co-CEO of Salesforce and CTO of Facebook. Clay brings 18 years of experience from Google, where he led various innovative projects, including Google’s AR/VR efforts.Your RoleDevelop Cutting-Edge AI Agents: In your position as an Agent Product Manager at Sierra, you will collaborate closely with our engineering team and clients to design and deploy AI agents capable of managing thousands of customer interactions daily.Customer Engagement: You will actively connect with various stakeholders within our client organizations:Identify and evaluate their specific needs and requirements.Prepare and deliver impactful demonstrations of Sierra’s AI agents.Collaborate with technical teams to navigate and resolve business process challenges.Continuously refine Sierra’s virtual agents to align with evolving client needs and operational workflows.Establish yourself as a trusted advisor, steering strategic technical initiatives for our clients.Influence Product Roadmap: Partner with Sierra’s engineering and product teams to outline and launch new features critical to enhancing client success.Your Qualifications5-7+ years of experience in product development, particularly with complex technical products.Proficient understanding of AI technologies and their application in customer service.Strong interpersonal and communication skills, capable of engaging with diverse stakeholders.Proven ability to drive projects from concept to execution in a fast-paced environment.Experience with agile methodologies and product management tools.

Join Sierra as a Product Manager for Agent Development in the Healthcare sector. In this pivotal role, you will lead cross-functional teams to develop innovative solutions that enhance agent performance and improve patient outcomes. You will be responsible for defining product vision, executing strategic roadmaps, and ensuring the delivery of high-quality products that meet market demands.

Mirelo AI is pioneering innovative creative tools that bring sound, speech, and music to life by transforming video content.Utilizing advanced generative AI models, we enable creators to 'unmute' silent videos and generate bespoke, hyper-realistic audio for gaming, video platforms, and content creators. Our ground-breaking technology empowers storytellers globally to elevate their narratives.Having recently secured a $41 million Seed round co-led by Andreessen Horowitz and Index Ventures, with additional backing from Atlantic, we are swiftly scaling across Product, Engineering, Go-to-Market, and Growth teams.About the RoleAs a Principal Product Manager, your mission will be to navigate Mirelo toward product-market fit by determining what to build, why it matters, and how to learn quickly from actual creator interactions.You will be at the forefront of transforming our generative audio technology into a tangible product embraced by creators and partners. As our inaugural product hire, this role emphasizes building from the ground up, collaborating closely with research to convert foundational audio models into intuitive and valuable experiences for users.Key ResponsibilitiesDefine and implement the comprehensive product strategy while owning the full development roadmap as our first product management hire.Engage deeply in prototyping, testing, and conducting experiments on a daily basis.Collaborate closely with research teams to ensure our foundational audio models serve the actual needs of creators and users.Continuously assess feature adoption and quality, leveraging data-driven insights and user feedback to iterate and design experiments for new features.Facilitate collaboration among developers and product designers.Embrace ambiguity while establishing clear product requirements and success metrics, collaborating with engineers to develop scalable data analysis pipelines.Ideal Candidate ProfileA robust track record of over 5 years in product management, with a profound understanding of generative AI and audio.Demonstrated experience in building products from the ground up in a startup or fast-paced environment.A genuine passion for the creator ecosystem; experience with video generation or music technologies is a plus.

About DecagonAt Decagon, we are pioneers in the conversational AI landscape, enabling brands to create unparalleled customer experiences. Our innovative platform empowers leading enterprises such as Avis Budget Group, Block’s Cash App, Square, Chime, Oura Health, and Hunter Douglas, allowing them to deploy AI agents for personalized and enriching interactions across various channels—voice, chat, email, SMS, and beyond.We are on a mission to transform customer experiences, moving beyond traditional support tickets and hold music to achieve quicker resolutions, more meaningful conversations, and stronger relationships. Our vision is shared by top-tier investors including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, among others.Located in the heart of San Francisco, we are an in-office company that thrives on a collective commitment to excellence and agility. Our core values—Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle—embody our approach to teamwork and growth.About the TeamThe Product team at Decagon is responsible for the platform's core features, including agent building, evaluation, analytics, testing, experimentation, versioning, integrations, and enterprise controls. We collaborate closely across all customer segments, partnering with engineering, design, and go-to-market teams to ensure our platform remains robust, scalable, and user-friendly.About the RoleAs the inaugural Product Operations Manager at Decagon, you will play a pivotal role in steering strategic clarity, accelerating execution, and ensuring operational excellence within the Product and Design organization. You will establish foundational processes to enhance product development, leading cross-organizational initiatives, fostering data-driven decision-making, and empowering your team.Key ResponsibilitiesDevelop and implement essential processes and operating rhythms, including customer feedback mechanisms and product roadmapping.Integrate high-quality, actionable insights derived from customer feedback and data into our product development lifecycle.Facilitate team enablement through training, development, and the provision of effective tools.Qualifications6+ years of relevant experience in Product Operations, Technical Program Management, or Product Management.Demonstrable experience in constructing and maintaining effective cross-organizational processes and operational rhythms.Proven track record in managing cross-functional teams and enhancing collaboration.Strong analytical skills with the ability to synthesize complex data into actionable insights.Excellent communication and interpersonal skills, capable of fostering relationships at all levels.

Join Our Mission to Transform Healthcare Accessibility!At Assort Health, we are dedicated to revolutionizing the healthcare experience, ensuring that exceptional care is available anytime, anywhere, for everyone. Our aim is to create a healthcare environment that feels effortless and connected, characterized by quick responses, clear communication, and seamless access to services.As the leading patient experience platform powered by specialty-specific agentic AI, Assort Health is pioneering the way patients and providers interact. Our omnichannel AI agents integrate flawlessly with EHR/PMS systems and accommodate complex provider preferences, effectively reducing long hold times and enhancing efficiency, allowing patients to receive the care they need promptly.Since our inception in 2023, we have facilitated over 100 million patient interactions, drastically cutting average hold times from 11 minutes to just 1 minute. Our platform now supports thousands of providers with impressive metrics, including 98%+ resolution rates and 99% scheduling accuracy. With an average patient satisfaction rating of 4.5/5 from over 52,000 reviews, we are proud to have achieved 20× revenue growth in 2025. As we scale rapidly, we are expanding our reach across the healthcare sector.About Assort HealthAt Assort Health, our mission is to develop AI-driven systems that empower healthcare organizations to provide faster, clearer, and more human-centric patient experiences. Our AI agents seamlessly integrate into real clinical workflows, alleviating operational burdens and enhancing access to care on a large scale.We focus on addressing critical challenges in healthcare operations, creating production-grade AI that clinicians and patients can rely on daily. You will collaborate closely with our engineering, design, sales, and operations teams to lead innovative AI products from conception to launch, influencing how intelligent agents function, respond, and collaborate within complex healthcare environments.Your RoleLead the Development of Cutting-Edge AI AgentsIn the role of Product Manager for AI Agents, you will collaborate with engineering, design, and customer teams to build production-quality AI systems that handle high-volume and high-complexity interactions. You will be responsible for guiding agents from concept to launch, continuously improving them in response to evolving business needs. Your responsibilities will include scoping new products and managing the end-to-end product lifecycle, leading initiatives from inception to execution. You will work directly with the CEO within a small yet rapidly growing product team, directly impacting healthcare access and enhancing the experience for both patients and providers.

About UsAt Sierra, we are on a mission to transform how businesses interact with their customers through cutting-edge AI technology. Based in the vibrant city of San Francisco, we also have offices expanding in Atlanta, New York, London, France, Singapore, and Japan, fostering a global presence.Our core values - Trust, Customer Obsession, Craftsmanship, Intensity, and Family - are the bedrock of our culture and drive our commitment to excellence in everything we do.Our visionary co-founders, Bret Taylor and Clay Bavor, bring a wealth of experience from their leadership roles at Salesforce, Google, and Facebook, ensuring we are at the forefront of AI innovation.What You'll DoDrive the Future of AI Agents: Lead the charge in revolutionizing customer-business interactions by guiding companies in the development of AI agents that embody their unique brand identity.Prioritize Customer Needs: Address the diverse requirements of our users, including customers seeking support, CX managers optimizing processes, and developers extending our platform's capabilities.Innovate Relentlessly: Explore and implement new tools and processes that define the future of AI agents, paving the way for the next generation of business solutions.Collaborate Effectively: Work hand-in-hand with engineering, design, and leadership teams to create a seamless and integrated product experience.Provide Strategic Guidance: Become a trusted advisor to our customers in collaboration with sales and other operational teams to ensure their success.Own the Product Lifecycle: Manage the product from conception through execution, ensuring high standards are met at every stage.

Become a part of Udemy: Shape the future of learning.At Udemy, we are an innovative AI-driven platform dedicated to accelerating skills development for individuals and teams. Our approach is personalized, practical, and centered around creating meaningful real-world impact.Our mission is clear: to empower lives through learning. Your contributions will enable people globally to acquire valuable skills, whether they are embarking on new journeys or enhancing their existing capabilities to stay competitive.With over 80 million learners and 17,000 businesses already benefiting from Udemy, if you thrive in a dynamic environment, are passionate about learning, and aspire to create significant change, you'll find a home here.Discover more about us on our company page.Your ProfileYou are a leader in design—a craftsman whose work sets the gold standard for quality and innovation. You excel at addressing intricate challenges through sophisticated, modern, and visually captivating design. You possess extensive knowledge in interaction, visual design, and motion, paired with a robust capacity to prototype, test, and actualize concepts.Your belief in the transformative power of design for learning experiences empowers millions, and you lead by inspiring others through the excellence of your ideas, execution, and storytelling. You are well-versed in cutting-edge AI tools and prototyping techniques, viewing them as catalysts for creativity and innovation.At Udemy, you will redefine the essence of learning experiences—making them seamless, vibrant, and deeply engaging—while collaborating closely with product managers, engineers, and researchers to bring these visions to life.Your RoleAs a Principal Designer on the Learner UX team, you will serve as a senior individual contributor, dedicated to shaping the future of Udemy's learner experience across both mobile and web platforms. You will elevate design standards throughout the organization by delivering outstanding design work that motivates your peers, influences decision-makers, and delights our learners.In this capacity, you will:Create flagship learning experiences that deliver comprehensive solutions, balancing usability, delight, and visual excellence.Set a new benchmark in motion and interaction design, enhancing clarity, sophistication, and engagement through animations and transitions.Investigate and prototype AI-driven experiences that tailor learning paths, simplify workflows, and unlock new creative opportunities.Uphold high visual design standards for the team, ensuring that our UI is not just functional but also aesthetically pleasing and engaging.

Join our dynamic team as a Senior Product Manager specializing in Agentic AI at IFS Loops. In this pivotal role, you will lead product strategy, drive innovation, and collaborate with cross-functional teams to deliver cutting-edge AI solutions. Your expertise will be essential in shaping the future of our products and enhancing user experiences.