Professional Services Consultant

Role overview The Professional Services Consultant at Ripple works from San Francisco, CA, guiding clients as they navigate blockchain and cryptocurrency technology. This position centers on delivering solutions tailored to each client’s needs, helping them achieve business objectives while building a deeper understanding of Ripple’s offerings. What you will…

Role overview The Professional Services Consultant at Ripple guides clients in San Francisco through the implementation of Ripple’s solutions. This position centers on working directly with clients, making sure projects progress smoothly and deliver meaningful results. What you will do Collaborate with clients to understand their business needs and project objectives Create and recommend strategies that fit each client’s unique requirements Support the delivery and integration of Ripple’s products into client operations Build and maintain strong relationships with clients, ensuring satisfaction throughout each project Communicate effectively with both technical and business stakeholders Requirements Background in consulting or other client-facing roles Strong communication and relationship-building abilities Skill in understanding client needs and turning them into practical plans

Join Cloudflare as a Professional Services Consultant for Network Services, where you'll leverage your expertise to provide exceptional consulting services to our clients. In this hybrid role, you will collaborate with diverse teams and customers to deliver innovative network solutions that enhance their operations.

Join Cloudflare as a Resident Consultant in our Professional Services team, where you will play a pivotal role in helping clients leverage our cutting-edge technology. In this hybrid position, you will collaborate with various stakeholders to provide strategic insights and solutions tailored to client needs.

Join Cloudflare as a Senior Professional Services Consultant, where you'll leverage your expertise to deliver exceptional consulting services. In this pivotal role, you will collaborate with clients to understand their needs and implement tailored solutions that enhance their security and performance. You will be part of a dynamic team that prioritizes innovation and client satisfaction.

Join braintrust as the Head of Professional Services, where you will lead our dedicated team in delivering exceptional service to our clients. In this pivotal role, you will be responsible for defining strategies that enhance our service offerings while driving customer satisfaction and operational efficiency.Your key responsibilities will include overseeing project delivery, managing client relationships, and leading a team of professionals to ensure the highest standards of service. You will collaborate with various departments to align our professional services with business objectives and market trends.

About Us:Sardine is at the forefront of fraud prevention and Anti-Money Laundering (AML) compliance. Our innovative platform leverages device intelligence, behavioral biometrics, machine learning, and artificial intelligence to proactively prevent fraud before it occurs. Currently, over 300 financial institutions, retailers, and fintech companies around the globe utilize Sardine to combat identity theft, payment fraud, account takeovers, and social engineering scams. With $145 million raised from prestigious investors like Andreessen Horowitz, Activant, Visa, Experian, FIS, and Google Ventures, we are well-positioned for continued growth.Our Work Culture:We have established hubs in the Bay Area, New York City, Austin, Toronto, and São Paulo, yet we embrace a remote-first work philosophy. #WorkFromAnywhereWe seek out talented, self-driven individuals who demonstrate extreme ownership and a strong desire for personal growth.We prioritize performance over hours logged. We believe you should be able to enjoy family dinners, attend your child's school events, and manage your personal life without the constraints of a rigid work schedule.Position Overview:We are in search of a Technical Professional Services Lead to establish and oversee our professional services division. In this pivotal role, you will develop a partner delivery network and certified integration partners capable of delivering a spectrum of customization services for our key global accounts. This is a unique opportunity to scale a new function within a rapidly expanding company. Your responsibilities will encompass scoping, planning, and executing custom projects, alongside sourcing, onboarding, and managing a network of specialized contractors to provide tailored statement-of-work (SOW) engagements for our clients. You will oversee the entire project lifecycle—from initial scoping and contractor selection to delivery and invoicing—ensuring high-quality output, timely execution, and profitable margins.This role is highly impactful and cross-functional, operating at the intersection of post-sales, operations, and finance. You will collaborate closely with sales, post-sales, product, and engineering teams to translate client requirements into clearly defined project scopes and align them with the appropriate contractor expertise.

Join Cloudflare as a Senior Professional Services DevOps Manager, where you will lead our efforts in transforming and optimizing our deployment processes. You will work closely with cross-functional teams to ensure the successful implementation of cloud solutions that enhance our clients' experiences.In this role, you will focus on driving the integration of DevOps best practices, fostering collaboration, and ensuring the scalability of our systems. Your expertise will be pivotal in mentoring team members and establishing a culture of continuous improvement.

At Anaplan, we pride ourselves on being pioneers dedicated to enhancing business decision-making through our advanced AI-powered scenario planning and analytical platform, empowering our clients to stay ahead of their competition and rapidly evolving market conditions.What binds Anaplanners across various teams and regions is our shared dedication to our customers’ success and our Winning Culture.Our clientele includes some of the most prestigious names in the Fortune 50, such as Coca-Cola, LinkedIn, Adobe, LVMH, and Bayer, among over 2,400 global companies that trust our top-tier platform.Our Winning Culture is the driving force behind our team of innovators. We celebrate diversity of thought and ideas, foster leadership at all levels, pursue ambitious goals, and take joy in recognizing our achievements—both big and small.Guided by principles of strategic leadership, value-based initiatives, and disciplined execution, you will find inspiration, connection, development, and rewards here. We welcome everything that makes you unique; join us in creating what’s next—together!Are you a strategic thinker who excels at the intersection of business and technology? Do you possess extensive consulting expertise and practical solution design experience in Finance, Sales Performance Management, or Workforce Planning? If so, we invite you to apply for the role of Principal Solution Architect, where you will spearhead transformative planning engagements across the AMER region.This role goes beyond typical implementation; it’s a consulting-focused position where you will shape strategies, influence executives, tackle complex business challenges, and deliver enterprise planning solutions that yield significant business value. You will collaborate with Anaplan's commercial and product teams, showcasing your proficiency in Anaplan Applications and Platform while working alongside Account Executives, Pre-sales, Professional Services sales, and product leaders.

PagerDuty (NYSE:PD) stands at the forefront of Digital Operations Management. In a world that never sleeps, organizations of every size depend on PagerDuty to ensure flawless digital experiences for their customers every single time. Teams leverage PagerDuty to swiftly identify issues and opportunities, mobilizing the right resources to resolve problems promptly and avert future ones. Over 13,000 organizations, including 60 from the Fortune 100, trust PagerDuty for their Digital Transformation, Cloud Migration, and DevOps Modernization journeys. Notable clients include GE, Cisco, Genentech, Electronic Arts, Cox Automotive, Netflix, Shopify, Zoom, DoorDash, Lululemon, and many more. As we rapidly expand our Digital Operations Management platform utilizing AI/ML and Automation, we're enhancing our adoption among Development, IT, Customer Service, Security, and various other teams across organizations.We are on the lookout for a Strategic Account Partner, Professional Services who will be instrumental in defining and scaling our Professional Services growth strategies, driving operational excellence, and establishing measurable frameworks for customer outcomes across PagerDuty's enterprise and strategic customer segments. This role will lead the evolution of our service delivery go-to-market strategy, create repeatable engagement models, and collaborate with Sales, Customer Success, Solutions Engineering, Delivery, Product, and Marketing leaders to align advisory, implementation, enablement, and automation services with market demands, focusing on incident response, AIOps, and service ownership.The ideal candidate will be a strategic visionary and consultative seller, adept at building organizational capabilities, establishing scalable best practices across the Professional Services team, translating market insights into innovative service offerings, and consistently driving growth at the portfolio level while ensuring exceptional customer outcomes and team effectiveness.

Account Managers within our Financial and Professional Services team spearhead comprehensive communication strategies for clients in the financial, consulting, and advisory sectors. They possess a keen understanding of how to enhance brand credibility and establish thought leadership in intricate, reputation-sensitive industries.In this dynamic role, Account Managers oversee a portfolio of client accounts, guiding the development of communications strategies, media relations, and executive visibility while ensuring exceptional client service. They act as trusted consultants to a diverse range of clients, from global consulting firms and advisory agencies to financial trailblazers, assisting them in articulating their value propositions, building trust, and engaging in significant industry dialogues.Additionally, Account Managers mentor junior team members, contribute to business development initiatives, and play a vital role in reinforcing Highwire’s reputation as a frontrunner in Financial Services and Professional Services communications.

Join Highwire as a Senior Account Manager in our Financial & Professional Services team, where you will spearhead integrated communications strategies for some of the most prominent players in banking, insurance, consulting, and advisory sectors. Your extensive background in financial services innovation and consulting thought leadership will empower you to craft engaging narratives that resonate with key stakeholders.In this pivotal role, you will supervise multiple account teams, steering both overarching strategies and detailed execution in media relations and integrated communications programs. Your efforts will ensure that our communication strategies are innovative, goal-oriented, and aligned with the unique objectives of our clients.As a Senior Account Manager, you will also take on a crucial leadership role within the agency—mentoring and motivating team members, contributing to new business initiatives, and helping Highwire deliver outstanding results for our Financial and Professional Services clientele. Exceptional writing skills, strategic insight, and a robust understanding of the media landscape in financial and professional services are vital for success in this position.

Join Gong.io as a Senior Outcomes Architect in our Professional Services Sales team. In this role, you will leverage your expertise to drive strategic initiatives that enable our clients to maximize their outcomes through our cutting-edge solutions. You will collaborate with cross-functional teams to define and implement best practices, ensuring the successful deployment of our services.As a key player in the organization, you will engage directly with clients, providing insights and tailored recommendations to enhance their experience and success with Gong.io. If you are passionate about transforming customer journeys and delivering measurable results, we want to hear from you!

Join Anaplan as a Senior Solution Architect in our Professional Services team, specializing in Workforce Planning. In this pivotal role, you will leverage your expertise to design and implement innovative solutions that help organizations optimize their workforce strategy. Collaborate with cross-functional teams to deliver high-impact projects and drive customer success.

Role overview MSX International is hiring a Field Service Consultant to work on-site with clients in San Francisco. The position focuses on ensuring client systems and equipment function reliably and efficiently at their locations. What you will do Deliver technical support directly at client sites Diagnose and resolve issues affecting systems and equipment Support strong customer relationships by maintaining satisfaction Contribute to improvements in operational efficiency for clients Location This role is based in San Francisco and involves regular on-site client visits.

Join Intercom as a Solutions Operations Manager within our Professional Services and Solutions Engineering team, where you will play a pivotal role in streamlining our operations to enhance client satisfaction and operational efficiency. You will be responsible for overseeing the implementation and execution of our solutions, ensuring that our clients receive exceptional service throughout their journey with us.

About Us:At Notion, we empower you to create beautiful tools that enhance your professional life. In a fast-paced digital landscape filled with countless apps and tabs, Notion stands out by providing a unified platform for teams to accomplish their tasks efficiently. Our integrated solution connects documents, notes, projects, calendars, and emails, all powered by AI to streamline workflows and deliver insights. Millions of users, from individual professionals to large enterprises like Toyota, Figma, and OpenAI, trust Notion for its flexibility, helping them save both time and resources.Collaboration is at the heart of Notion's culture. To foster this environment, we require all team members to work from our offices on Mondays and Thursdays, our designated Anchor Days. Depending on specific roles or teams, additional in-office days may be necessary.About The Role:As a Solutions Consultant at Notion, you will be instrumental in helping our customers fully utilize our platform's potential. You will work closely with clients, partners, and cross-functional teams to identify their unique challenges, craft customized solutions, and facilitate the successful implementation and adoption of Notion across their organizations.Your technical expertise, consultative skills, and project management abilities will guide customers through onboarding, configuration, and optimizing custom workflows. Your skill in translating complex requirements into actionable, scalable solutions will be crucial for driving customer success, engagement, and long-term utilization of Notion.What You'll Achieve:Craft and deploy customized customer workspaces, enhancing workflows, member management, and best practicesFormulate and implement change management strategies, including engagement, communication, and training plans to ensure smooth adoptionOversee end-to-end professional services engagements, from scoping and discovery to execution and deliveryProvide expert advice on workspace architecture, permissions, security, and scalabilityDeliver professional services solutions across the Notion ecosystem, collaborating with partners to align with customer objectives and business goalsManage project execution with detailed documentation, timelines, and key deliverablesCollaborate with cross-functional teams to enhance customer success, improve feature adoption, and contribute to product developmentSkills You'll Need to Bring:Proven experience in a consulting or client-facing role, preferably in a SaaS environmentStrong project management skills and familiarity with agile methodologiesExcellent communication and interpersonal skills, with the ability to build relationships across various levelsTechnical proficiency in software solutions, with a knack for problem-solvingAbility to work independently and as part of a team in a fast-paced environmentExperience with change management and training delivery is a plus

Role overview MSX International seeks a Field Service Consultant based in San Francisco. This position centers on supporting automotive clients directly at their locations. The consultant visits client sites, observes daily operations, and provides guidance tailored to each situation. Building strong working relationships with customers is essential. The role involves offering practical advice and hands-on help to address operational challenges and improve performance on the ground. Key responsibilities Visit automotive client sites in the San Francisco area Assess daily operations and identify areas for improvement Deliver actionable recommendations and direct support to client staff Work closely with customers to address challenges and strengthen results Requirements Experience supporting clients in the automotive sector (implied by the focus of the role) Strong communication and relationship-building skills Ability to provide practical, hands-on assistance at client sites

Role Overview Databricks is looking for a Senior Engagement Manager to join the Professional Services team in San Francisco, focusing on Digital Native Business (DNB) clients. This role centers on guiding clients through complex projects and helping them get the most from Databricks’ data platform. What You Will Do Lead large-scale projects for DNB clients, managing delivery from planning through execution. Work closely with cross-functional teams to achieve project goals and maintain high standards. Build strong, lasting relationships with clients, aiming for high satisfaction and continued partnership. Advise clients on how to use Databricks’ platform to its full potential. Location This position is based in San Francisco, California.

At CrossCountry Consulting, we aim to redefine the advisory landscape by prioritizing our Core Values and ensuring a positive impact for both our clients and our team members. We strongly advocate for collaboration, enthusiasm, generosity, and perseverance as the cornerstones of our success. Our advisory services encompass accounting and risk management, technology-driven transformation, and transactional support, enabling us to partner effectively with clients to address their current challenges while delivering sustainable value into the future.Our dedication to our team has garnered us prestigious accolades, including recognition in Inc5000's Fastest Growing Companies and Glassdoor's Best Places to Work. Discover our vibrant culture through the insights shared by our employees by visiting here.As a key member of our dynamic Financial Due Diligence practice, you will act as a trusted advisor to our clients, leveraging your hands-on experience and unique insights to provide customized, integrated solutions. You'll address today's pressing issues while establishing a foundation for future achievements. With mentorship from seasoned leaders and a supportive team, you'll join a collaborative environment that encourages contributions beyond client engagements.This position involves working on intricate M&A transactions, equipping clients with essential analyses regarding financial performance and associated risks. You will engage in significant projects, including large-scale transactions, high-volume roll-ups, carve-outs, divestitures, and sell-side engagements, collaborating with private equity firms, corporate acquirers, and lenders to deliver meticulous analyses that inform strategic decision-making.