Salesforce Functional/Technical Sales & Client Engagement Specialist

Join our dynamic team at Sonsoft Inc., where we are seeking a dedicated Salesforce Functional or Technical Sales & Client Engagement Specialist to elevate our client interactions and drive successful solutions. As part of our mission to deliver top-tier Salesforce services, you will engage with clients to understand their needs and present customized solutio…

Are you a talented Salesforce Developer and Functional Tester looking to enhance your career in a dynamic environment? Join our innovative team at Sonsoft Inc. in San Francisco! We are seeking a skilled professional who is proficient in SFDC CRM to design, develop, and test Salesforce applications. You will play a crucial role in ensuring the functionality and quality of our Salesforce solutions.Responsibilities include collaborating with stakeholders to gather requirements, performing functional testing, and implementing best practices in Salesforce development. If you are passionate about Salesforce and eager to make an impact, we want to hear from you!

Join Cloudflare as a Workday Functional Specialist, where you will play a pivotal role in optimizing our Workday systems to enhance our operational efficiency. You will collaborate with cross-functional teams to gather requirements, implement solutions, and provide ongoing support for users. Your expertise in Workday will be crucial in ensuring that our system meets the evolving needs of the organization.

About FluidstackAt Fluidstack, we are at the forefront of creating the infrastructure necessary for abundant intelligence. Collaborating with leading AI labs, governmental bodies, and enterprises such as Mistral, Poolside, Black Forest Labs, Meta, and others, we aim to provide computing capabilities that operate at unprecedented speeds.Our mission is to accelerate the realization of Artificial General Intelligence (AGI). Our team is driven and dedicated to delivering exceptional infrastructure solutions. We take pride in aligning our customers' successes with our own and in the systems we develop and the trust we cultivate. If you are passionate about purpose, committed to excellence, and ready to work diligently to propel the future of intelligence, we welcome you to join us in shaping what comes next.About the People TeamThe People team at Fluidstack is dedicated to our vision of creating the world's premier environment for individuals to achieve their best work.We design and oversee the systems, environments, and partnerships that enable talented individuals to concentrate on significant challenges. Our responsibilities encompass everything from the infrastructure that supports organizational operations to the critical moments in the employee lifecycle that influence their experience, as well as the support that empowers managers and leaders to excel.We place great importance not only on outcomes but also on the processes that lead to them.Why This Role ExistsAs technical organizations expand rapidly, management practices can sometimes struggle to keep pace with growth. This role is crucial in ensuring that leaders within engineering, product, and infrastructure have the essential support to manage their teams effectively, particularly during periods of swift hiring and organizational transformation.About the RoleWe are looking for a compassionate, detail-oriented, and experienced partner to collaborate closely with Fluidstack’s technical teams (engineering, product, data, and infrastructure) to address people and performance issues. Initially, your role will cover a broad spectrum of responsibilities. As the organization continues to grow, your focus will narrow to specific departments.In this position, you will foster, mentor, and develop your colleagues, concentrating on both macro and micro development strategies to ensure they perform at their highest potential in a healthy and scalable manner. This could involve everything from one-on-one coaching with a new engineering manager to multi-quarter strategic planning with department leaders, as well as navigating complex team dynamics.Rather than emphasizing arbitrary business metrics, your approach will be rooted in employee advocacy, seeking comprehensive solutions that meet people where they are while simultaneously guiding the organization toward meaningful outcomes. You will adopt a growth mindset, posing insightful questions and providing constructive feedback, which will help you cultivate robust, trusting relationships with colleagues.

Join dev2 as an Engagement Manager, where you will play a critical role in driving client relationships and project success. In this fully remote position, you will collaborate with cross-functional teams to deliver exceptional results and foster long-lasting partnerships.

Role overview Shakudo is seeking a Senior Engagement Manager based in San Francisco. This position centers on leading client initiatives, guiding projects, and deepening long-term relationships. Working closely with cross-functional teams, the Senior Engagement Manager ensures clients gain value from Shakudo’s solutions and enjoy a positive experience throughout their engagement. What you will do Lead client-facing projects from kickoff through completion, ensuring deliverables meet expectations Work with internal teams to align on client needs and strategic goals Act as the primary point of contact for key clients, building trust and understanding their objectives Guide teams through complex challenges to reach successful outcomes Contribute to process improvements that strengthen client engagement Requirements Demonstrated leadership skills and experience managing client relationships Ability to collaborate across departments and communicate effectively Background in handling complex projects and delivering results Comfort working in a collaborative and innovative environment Location This role is based in San Francisco.

Shift Time: Mon-Fri, 12pm-8pmAbout Us:At DataStealth, we are pioneers in data security, offering a unified data security platform (DSP) that identifies, classifies, and safeguards sensitive information across diverse environments—be it on-premise, legacy cloud, or modern cloud solutions. Our innovative approach ensures that businesses can operate securely without the need for complicated integrations or alterations to their existing applications. Through the seamless application of advanced data protection strategies, such as tokenization, we guarantee that even in the event of a security breach, sensitive data remains inaccessible to unauthorized users.Having been recognized for five consecutive years as a Great Place to Work, we stand as one of the fastest-growing cybersecurity software firms globally. Our talented team excels in delivering patented technology that empowers our large enterprise clientele to tackle intricate data security challenges with transformative solutions.Your Role:As a Level 3 Technical Engagement Lead, you embody the perfect blend of technical expertise and interpersonal skills. You are not merely a ticket closer; you are the architect of the customer experience. Your understanding of enterprise-level security complexities allows you to communicate clearly with non-technical stakeholders. Whether managing critical incidents or deploying essential security patches, you remain composed and focused. You take pride in being the essential link between cutting-edge technology and the users who depend on it.

Join usm2 as a Senior Salesforce Developer where you will play a pivotal role in designing and implementing innovative Salesforce solutions. You will collaborate with cross-functional teams to enhance the platform’s capabilities and improve business processes. Your expertise will directly contribute to driving our projects forward and ensuring successful deployments.

Why join usAt Brex, we are transforming the way businesses manage their spending through our AI-driven spend platform. Our integrated corporate cards, banking solutions, and global payment options empower companies—from innovative startups to established enterprises like DoorDash, Flexport, and Compass—to spend confidently, manage expenses efficiently, and optimize costs on a global scale.Joining Brex means pushing boundaries, challenging norms, and collaborating with some of the industry's most talented professionals. We are dedicated to nurturing a diverse and inclusive workforce, ensuring that your potential is limited only by how ambitious you can be. We equip you with the resources, tools, and support necessary to advance your career.Sales at BrexAs the Director of Client Sales, you will lead a dynamic team tasked with managing and expanding strategic relationships with some of Brex's most valuable Enterprise clients. This role is vital for our long-term growth and requires a deep understanding of complex sales cycles, engagement with executive stakeholders, and the ability to drive growth in both card spend and SaaS product adoption on a global scale.In this senior revenue leadership role, you will build a disciplined and predictable expansion strategy while collaborating closely with the Customer Success team to deliver measurable outcomes for our clients.Your ResponsibilitiesLead Enterprise Retention & Expansion StrategyDrive Net Revenue (NR), gross retention, upsell/cross-sell initiatives, and churn prevention for our largest Enterprise accounts.Formulate and implement comprehensive account strategies that enhance both card growth and SaaS adoption.Oversee expansion initiatives across various product lines, geographical locations, business units, and executive stakeholders.Ensure disciplined forecasting and achievement of predictable revenue outcomes within the Enterprise segment.Build and Develop an Enterprise-Ready TeamLead and mentor a team of Enterprise Client Sales Executives focusing on Brex's most intricate accounts.Enhance the team's capabilities in areas such as executive selling, deal orchestration, and strategic engagement.

About the RoleJoin the User Operations team as a Product Engagement Specialist, where you will facilitate seamless and successful product launches. This role requires you to work closely with both internal support teams and external partners, ensuring readiness and coordination throughout the entire launch process. You will develop and implement scalable systems designed to enhance efficiency, focusing on sustainable solutions over brute force approaches.This position is located in San Francisco, CA (hybrid model: 3 days in office) and includes relocation assistance.Key Responsibilities:Oversee product launch initiatives, ensuring effective execution and preparation across all teams.Create systems that allow for scalable launches and feedback, including automation, playbooks, and dashboards, to enhance long-term impact.Prototype and apply automation tools to streamline launch and feedback processes.Establish feedback mechanisms to gather insights from support channels, categorize them, and convey findings to Product and Engineering teams.Proactively identify risks associated with launches and devise mitigation strategies to maintain customer satisfaction and service quality.Collaborate with diverse departments such as Product, Engineering, Marketing, and Legal to align on objectives and readiness metrics.Monitor and report on the effectiveness of readiness and feedback systems, highlighting trends and actionable recommendations.Ideal Candidate Profile:Experience in coordinating product launches and operational initiatives, particularly in relation to customer support and external partnerships.Demonstrated ability to develop tools or automations that significantly reduce manual labor and can be scaled across teams.Proficient in data and technology, comfortable with prototyping and using new tools.Strong advocate for customer needs, capable of articulating user challenges into clear, actionable problem statements for engineering teams.Highly organized with the ability to manage multiple priorities and perform well in a fast-paced environment.

Customer Engagement SpecialistSan Francisco, CAAbout YouAre you a problem solver who thrives on creating innovative solutions? When a new idea captivates you, your enthusiasm drives you to dive deep and learn rapidly. You harness your knowledge to tackle challenges head-on, guiding projects to success while building strong relationships along the way. You’re energized by collaboration and helping others navigate complex issues together. You understand that rapid iteration and immediate feedback from customers are crucial for developing groundbreaking software. If you're ready to embrace your next adventure as an early riser, we want to hear from you!About UsAt Levelpath, we are revolutionizing procurement through our modern AI platform designed for global enterprises. Founded in 2022, our mission is to transform procurement into a delightful experience. With an intuitive interface, Levelpath enhances agility in procurement processes, delivering significant savings in weeks, while providing clarity, control, and intelligence for all stakeholders involved. Our AI technology offers contextually relevant insights that uncover valuable opportunities and significantly boost efficiency. Trusted by leading global brands, Levelpath is dedicated to transforming business outcomes and maximizing value from supplier relationships.Join Our Team!We are seeking a Customer Engagement Specialist to join our dynamic team. Reporting to the Product department, you will play a pivotal role in fostering robust relationships with our customers and advocating for their needs to enhance our platform continuously. Our goal is to establish a world-class support team that is obsessed with customer satisfaction and adept at guiding clients back on track when challenges arise. This is an exciting opportunity to create a meaningful impact while collaborating with a passionate leadership team committed to making a difference in the procurement landscape.This position is based in downtown San Francisco, in an office conveniently located near public transportation. While we operate like a startup, we offer a range of standard benefits typically found in mature organizations, including transportation assistance and a 401k plan. Join us and be part of a vibrant team at Levelpath!

We are seeking a highly skilled Senior Salesforce Developer to join our innovative team at Veracyte, a leader in genomic diagnostics. In this role, you will leverage your extensive experience in Salesforce development to design, implement, and maintain robust solutions that enhance our customer relationship management capabilities. You will collaborate with cross-functional teams to define project requirements and deliver high-quality software solutions that meet business needs.

Join DoorDash as the Manager of Client Success & Technical Solutions, where you will spearhead the DoorDash for Business Customer Success Team. This pivotal role involves crafting strategies and implementing scalable solutions to ensure smooth onboarding, activation, and enduring customer retention. Your leadership will guide customers through their journey, from initial contact to post-launch success.As we expand our offerings for corporate clients, including catering and group orders, you will take on greater responsibility for customer health in a complex landscape. Your ability to prioritize effectively and maintain focus on impactful actions will be crucial for our customers' success.About the RoleIn this leadership role, you will manage a team of 6-9 Customer Success Managers (CSMs), overseeing coaching, performance management against KPIs, and collaborating directly with customers to gather insights that shape our initiatives and product roadmap. This position requires a proactive mindset; you will be expected to identify inefficiencies and implement tools and processes that enhance customer satisfaction and team productivity.Collaboration is key, and you will work closely with the Sales team—not merely as a handoff point but as a true partner. You will drive alignment on account health and escalations, and participate in discovery meetings to provide technical context that helps Sales position the right solutions for our clients. A solutions-first mindset is essential.Additionally, you will establish tracking and monitoring systems to ensure all deals are actively managed, providing timely updates to cross-functional partners and leadership. Your contributions will support our program strategy and structure across various initiatives, enhancing enablement, improving processes, and fostering collaboration.

Customer Engagement SpecialistNew York CityAbout YouYou have a passion for solving complex problems and creating effective solutions. When you encounter a fascinating concept, you dedicate yourself to understanding it thoroughly and applying your knowledge to drive progress. You are motivated by challenges and take ownership of your work, guiding processes and outcomes. You find joy in assisting others and thrive in collaborative environments where knowledge is shared, and obstacles are tackled together. You are driven by achieving goals and believe in the power of rapid iteration and direct customer feedback for developing innovative software. An early riser, you’re eager for your next great adventure.About UsLevelpath is a cutting-edge AI procurement platform designed for global enterprises. Since our inception in 2022, we have aimed to revolutionize procurement by making it a delightful experience. With a user-friendly interface, Levelpath enhances procurement agility within days and achieves significant savings in weeks, all while providing clarity, control, and intelligence for various stakeholders. Our platform offers a comprehensive view of expenditures for procurement, finance, legal, and IT teams, from intake and sourcing to contracting and payment. Our AI-driven solutions deliver contextually relevant and practical insights, revealing valuable opportunities and vastly improving efficiency. Leading global brands rely on Levelpath’s extensive procurement expertise to transform their business results and foster stronger supplier relationships.Join Our Team!We are seeking a Customer Engagement Specialist to become a vital part of our team. Reporting to the Product department, you’ll gain invaluable insights into scaling a successful product from its early stages, while also playing a pivotal role in fostering strong relationships with our customers and users, advocating for their needs to enhance our platform continuously. We are assembling a top-notch support team that is dedicated to assisting our customers and ensuring their paths remain clear when challenges arise. This is an exciting opportunity to make a significant impact and build a foundation alongside a leadership team that is passionate about transforming the procurement landscape.This position is based in New York City and will be on-site once our office is operational. Though we are a startup, we offer standard benefits typically found in established organizations, including transportation assistance and a 401k plan! Join us and be part of a dynamic international team.

Join Mercury as a Salesforce Developer and enhance our technical capabilities. In this role, you will architect, refine, and manage essential go-to-market (GTM) systems with precision and resilience. This position is vital to bridging the current engineering gap by implementing existing platform capabilities and minimizing tool sprawl through robust solutions integrated directly into Salesforce and its surrounding ecosystem. Collaboration is key; you will partner with teams in Architecture, Data, Technical Project Management, and Systems Experience to transform ideas into actionable solutions. Note: Mercury is a fintech entity, not an FDIC-insured bank. Banking services are provided through Choice Financial Group and Column N.A., both Members FDIC.

Join Our Team as an Engagement ManagerAt Mercor, we are pioneering the convergence of labor markets and artificial intelligence research. Collaborating with top AI laboratories and enterprises, we provide the crucial human intelligence necessary for AI development.With a vast talent network, we train cutting-edge AI models akin to how educators nurture students, sharing invaluable knowledge, experiences, and context that cannot be encoded. Currently, our network comprises over 30,000 experts who collectively earn more than $2 million daily.We are redefining a new category of work where expertise fuels AI progress. To achieve this, we need a driven, fast-paced, and dedicated team. You will collaborate with researchers, operators, and AI companies that are at the forefront of transforming societal systems.Mercor is a successful Series C company with a valuation of $10 billion, and we operate in-person five days a week from our new headquarters in San Francisco.Your Role and ResponsibilitiesAs an Engagement Manager, you will be responsible for nurturing and expanding key customer relationships across application-layer companies, research labs, and enterprise clients. You will act as the primary contact from evaluation through delivery, working closely with technical and business stakeholders to facilitate training and deployment, troubleshoot issues, and ensure an exceptional customer experience.This position requires collaboration across product, operations, and engineering teams to effectively manage timelines, support execution, and extract insights that propel account growth. You will also play a vital role in driving revenue expansion by leading commercial processes for both new and existing customers and assisting leadership in identifying and overcoming growth obstacles in a rapidly evolving AI landscape.

Legora works with legal professionals to improve how legal work gets done. The team includes lawyers in the development process so that technology meets real-world demands. Legora’s AI-powered workspace supports legal experts by streamlining document analysis, building intelligent workflows, and helping firms discover new ways to approach complex matters. Trusted by firms such as Cleary Gottlieb, Goodwin, Bird & Bird, and Linklaters, Legora operates in more than 40 countries. The company values rapid innovation, practical iteration, and thoughtful growth, all while aiming to empower lawyers to do their best work. Role overview The Engagement Manager serves as the main point of contact for a portfolio of law firms and in-house legal teams after the sale. This role guides client relationships from onboarding through adoption, expansion, and renewal. The Engagement Manager leads complex rollouts in partnership with Legal Engineers, ensuring a solid foundation for long-term adoption and measurable results. What you will do Guide law firm and legal team clients through onboarding, adoption, expansion, and renewal phases. Lead rollout projects alongside Legal Engineers to establish strong client foundations from day one. Deliver structured training, create tailored success plans, and maintain regular engagement to encourage ongoing product adoption. Proactively optimize client use of Legora and act as a trusted advisor to legal and operational leaders. Align Legora’s solutions with client goals, identify new use cases, and help teams rethink legal workflows. Identify and pursue commercial opportunities, drive renewals, and support account growth. Monitor customer health using relevant metrics, address churn risks early, and strengthen retention. Location This position is based in San Francisco.

Join reddit as a Senior Client Account Specialist in the Application Development team, where you will play a pivotal role in driving client success through innovative solutions. You will be responsible for managing key accounts, ensuring customer satisfaction, and collaborating with our engineering teams to deliver exceptional app development services.

Role Overview Metaview is hiring a Director of Engagement in San Francisco. This leadership role focuses on strengthening customer relationships and shaping how clients interact with the company. The Director will guide engagement strategy and work to build lasting connections that support business growth. What You Will Do Develop and implement strategies to improve customer engagement Work closely with clients to understand their needs and ensure positive experiences Lead initiatives that support long-term partnerships Collaborate across teams to align engagement efforts with business goals Who We’re Looking For Experience in a leadership role focused on customer engagement or relationship management Creative approach to solving problems and designing engagement strategies Strong communication skills and ability to connect with clients Based in or willing to relocate to San Francisco

Northbeam provides a marketing intelligence platform that helps leading eCommerce brands connect business data, track advertising spend, and understand the customer journey through advanced attribution modeling and customizable dashboards. The company’s remote team is based across the US, with offices in San Francisco and Los Angeles. Role overview The Technical Implementation Specialist manages customer onboarding and technical setup for Northbeam’s marketing and advertising measurement platform. This work blends technical troubleshooting with direct customer support. Success in this role depends on careful attention to detail and the ability to communicate technical concepts clearly. Each implementation involves guiding customers through the process of setting up website tracking, integrating back-end data sources, and configuring ads tracking. The goal is to ensure every client has reliable, validated data and a smooth transition to the platform. What you will do Lead customers through onboarding, from initial setup to data validation, including front-end tracking, back-end integrations, and ads tracking. Offer clear instructions and technical support throughout the implementation process, while customers make changes to their own systems. Troubleshoot technical issues such as missing page views, JavaScript placement, data inconsistencies, and integration gaps by reviewing websites, code, and tracking data. Confirm that each setup meets data quality standards before handing off accounts for ongoing management. Collaborate with internal teams to share updates on onboarding progress and implementation status. Location This is a remote position based in the USA. Northbeam also maintains offices in San Francisco and Los Angeles.