Senior Account Manager in Healthcare Communications

At Real Chemistry, our mission is to foster a healthier world through a unique blend of scientific expertise, creativity, and cutting-edge AI insights. This commitment shapes our innovative culture where we prioritize making a positive impact in healthcare. We serve a diverse range of clients, including major players in the pharmaceutical and biotech sectors…

About Real Chemistry Real Chemistry works to improve global health every day. The team blends scientific expertise, creativity focused on people, and AI-driven insights to support innovation in healthcare communications and marketing. Clients include major pharmaceutical, biotech, medical device, and health IT organizations. The company values collaboration and aims for excellence in both client work and internal culture. Team members are encouraged to find purpose and embrace new ideas as part of #LifeatRealChem. Role Overview: Account Manager – Healthcare Communications The Account Manager will join a growing team, working with leading clients in the healthcare sector. The role suits someone with experience in client services for healthcare and a strong interest in the industry. This is a hybrid position. Work can be based at any U.S. office (New York City, Lambertville, Boston, Chicago, Carmel, or San Francisco) or remotely within the United States, depending on team and business needs. What You Will Do Manage account activities for 3-4 client accounts, ensuring high-quality service and communication. Work closely with account associates, senior leaders, and project managers to deliver projects on time and maintain strong client relationships. Contribute to the development of marketing strategies and tactics, collaborating with internal teams to align on project scope and approach. Support account growth, resource planning, and financial performance. Provide daily support to clients, handling both planned activities and ad hoc requests. Draft scopes of work, contracts, presentations, creative briefs, PR and marketing materials, and other communications. Collect and address client feedback on deliverables, sharing insights internally as needed. Document project status and related updates.

Real Chemistry seeks an Account Director to join the Healthcare Communications team. This leadership role guides projects aimed at strengthening patient engagement and supporting better health outcomes. The position involves shaping strategies that bring together healthcare and technology, with a focus on helping clients achieve their communication goals. Key responsibilities Lead project teams focused on patient engagement and improved health outcomes Develop and implement strategies at the intersection of healthcare and technology Support clients in meeting their communication objectives Locations Boston, Massachusetts Carmel, Indiana Chicago, Illinois Lambertville, New Jersey San Francisco, California United States (other locations considered)

At Real Chemistry, our mission is to create a healthier world, which is not just our goal but also our daily commitment. Our approach to transforming healthcare is driven by our extensive scientific knowledge, innovative creativity, and AI-powered insights. This unique blend fosters an environment where innovation flourishes, and our team is dedicated to making a significant impact. As a global agency, we offer a comprehensive range of services in healthcare communications and marketing to our clients, including leading organizations in the pharmaceutical and biotech sectors.Our culture, highlighted by #LifeatRealChem, emphasizes the importance of our people. We believe in collective success and are devoted to achieving excellence for both our clients and colleagues. Whether you are an experienced professional or just embarking on your career, if you share our enthusiasm for healthcare and building connections, we encourage you to explore our opportunities.Discover your purpose. Embrace innovation. Experience #LifeatRealChem.Job Summary:Real Chemistry is seeking an enthusiastic Associate Account Director to become part of our expanding team!The Associate Account Director will oversee client relationships and act as a reliable partner to our clients. The ideal candidate will have an exceptional track record in client services and a passion for healthcare and digital health. In this role, you will lead client engagements while managing and inspiring cross-functional teams to think innovatively, work efficiently, create integrated solutions, and achieve outstanding results that delight our clients.This position offers a hybrid work environment, with the option to be based in any of our US offices, such as New York City, Boston, Chicago, Carmel, or San Francisco, or to work remotely within the US, depending on team and business requirements.Key Responsibilities:Build and maintain strong client relationships to ensure our recommendations and results exceed expectations.Lead internal teams to uphold technical and operational excellence in all project executions.Identify potential issues and proactively recommend solutions to mitigate risks.Escalate challenges and risks appropriately by applying sound judgment and technical expertise.Collaborate with colleagues across the organization to identify opportunities for process enhancement and innovation.Guide and train junior staff on Real Chemistry processes, account management, and the healthcare/digital landscape.Recognize cross-functional capabilities and inspire teamwork across departments.Encourage and engage teams through active management and career development strategies.Set clear expectations and performance goals for team members.

Join Cloudflare as a Senior Major Account Executive in the Pharma & Healthcare sector, where you will be at the forefront of driving strategic sales initiatives. In this role, you will leverage your extensive industry knowledge and exceptional relationship-building skills to engage with key stakeholders, enhance customer satisfaction, and contribute to the growth of our innovative solutions. You'll work collaboratively in a hybrid environment, ensuring that you maintain a balance between in-office collaboration and remote flexibility.

At Perplexity, we are transforming the way organizations operate and achieve their goals. We are in search of a Senior Manager for Executive Communications to join our innovative team. In this pivotal role, you will act as a strategic liaison to our leadership, crafting and amplifying the voices of our executives to motivate and engage our rapidly expanding workforce.If you are passionate about influencing organizational culture through effective communication, excel at connecting leadership vision with employee engagement, and are eager to establish a premier communications function from the ground up, we invite you to apply.Key ResponsibilitiesDesign and execute exceptional executive communications, including keynote speeches, leadership emails, board presentations, and other formats that demonstrate outstanding writing and analytical skills to convey the company’s vision and strategy.Guide Perplexity through its next growth phases by managing intricate information flows during periods of expansion, overseeing all-hands meetings, Slack communications, and more.Cultivate a distinct and authentic voice for our executives and company leaders for both internal and external communications.Translate complex AI-related topics and business strategies into clear, engaging narratives for various audiences.Collaborate with all teams to spearhead change management communications, simplifying complex organizational updates into compelling messages.

Join Twitch as a Senior Product Manager for our vibrant Community team, where you will lead innovative product strategies to enhance user engagement and foster community growth. As an integral part of our organization, you will collaborate with cross-functional teams to shape the future of community features on our platform. Your expertise will drive product roadmaps and deliver exceptional experiences for our diverse user base.

Flexport is seeking an experienced and dynamic Senior Manager, Communications & Content to lead our communications strategy and enhance our brand presence. In this pivotal role, you will be responsible for developing and executing innovative content strategies that engage our audience and elevate our messaging. You will collaborate closely with cross-functional teams to ensure consistency and impact across all communications channels. If you are passionate about storytelling and have a proven track record in content management, we want to hear from you!

At Frontera Health, we are transforming the way children with autism and other behavioral health needs receive the care they truly deserve. Our team consists of world-class clinicians, innovative technologists, and autism specialists dedicated to developing advanced AI tools that empower care teams to operate more efficiently and devote more time to the children and families who need them the most.Our platform is fully HIPAA-compliant and tailored to meet the real-world requirements of behavioral health teams, ranging from psychologists to ABA therapists. By merging evidence-based care with cutting-edge technology, we are broadening access to high-quality services for families everywhere.Our MissionFrontera Health is committed to closing the care gap; every child, irrespective of their location, should have access to effective behavioral healthcare.Why Join UsAt Frontera, you will be part of a team driven by a profound impact. We are rapidly growing, supported by prominent investors, and bonded by a collective belief that innovation and equity can transform lives. If you are eager to shape the future of pediatric healthcare, we would be thrilled to meet you.Role OverviewWe are looking for a proactive Senior Accounting Manager to oversee daily accounting operations and revenue execution within our rapidly expanding healthcare technology organization. This role will report directly to the Head of Finance and will serve as the operational cornerstone of the finance function, ensuring our financial records are accurate, our revenue is transparent, and our systems can scale with the business.This position is perfect for an individual who thrives in high-ownership environments and aspires to establish foundational finance infrastructure in a mission-driven Series A company.What You’ll DoAccounting & CloseTake full ownership of monthly, quarterly, and annual close processes.Ensure accurate maintenance of general ledger activity, reconciliations, and financial statements.Manage accruals, prepaids, deferred revenue, and revenue recognition.Collaborate with external accountants on tax filings and compliance support.Revenue, Billing & Accounts ReceivableOversee billing and collections across multiple revenue models, including:B2B SaaS contracts.Direct-to-consumer subscriptions and payments.

About UsTwitch stands as the premier live streaming platform worldwide, fostering global communities that revolve around gaming, entertainment, music, sports, cooking, and much more. Every day, we create spaces where diverse communities come together to share their passions.At Twitch, we prioritize community both internally and externally. Here, you’ll work alongside enthusiastic colleagues who are committed to collaboration and innovative problem-solving. Our mission is to empower live communities, and if this resonates with you, we invite you to explore our journey on LinkedIn, X, and learn about our initiatives on our Blog. Don’t forget to check out our Interviewing Guide to prepare for our hiring process.

Founded in 2007, Airbnb has transformed the way people experience travel by connecting over 5 million hosts with more than 2 billion guests across the globe. Each day, our hosts create unique stays and experiences that enable guests to engage with local communities authentically.The Community You Will Join:The Customer Support (CS) Platform and Experience organization focuses on designing seamless support journeys for our users while developing the products and platforms that assist our agents and community members seeking help from Airbnb. The CS Experience Platforms team is dedicated to delivering world-class support and adapting our service to meet the changing needs of our business through comprehensive technology solutions.The Difference You Will Make:In this pivotal role, you will mentor and lead a team of Customer Support Experience Managers and Platform Managers, equipping them to provide strategic solutions that enhance the overall support experience at Airbnb. Your leadership will have a direct impact on how we assist our users worldwide, elevating our support standards. You will also influence our customer support product and platform roadmaps, driving our CS initiatives forward while shaping Airbnb's broader product and service strategies from a customer support perspective.A Typical Day:Your responsibilities will include providing leadership and coaching to your team, focusing on their career development and performance management while ensuring they possess the necessary tools to succeed. You will collaborate with senior leadership to align your team's goals with the larger CS strategy, ensuring focus on high-impact projects that enhance support experiences for users and agents. Additionally, you will work cross-functionally with Product, Operations, Policy, and Analytics teams to shape key business decisions regarding new products, services, and policies. Monitoring the performance of various programs and technologies will be crucial as you provide decision-making support to your team and remove any obstacles to progress. Lastly, you will encourage innovation by motivating your team to explore new tools and technologies that can improve both the support experience and operational efficiency.

Join our dynamic team at Twitch as a Senior Product Manager specializing in Community Engagement. In this pivotal role, you will drive the development and enhancement of features that foster community interaction and growth on our platform. Your insights and leadership will shape the user experience, ensuring that our community remains vibrant and engaged.

Join Highwire as a Senior Account Executive, where you will not only be a media expert but also a strategic leader, trusted client advisor, and a collaborative mentor dedicated to achieving tangible results. As part of our dynamic Health team, you will partner with pioneering organizations that are redefining the healthcare landscape, encompassing sectors such as healthcare technology, life sciences, digital health, medical devices, and healthcare services.In this role, you will excel as a skilled communicator and proactive relationship builder, thriving in fast-paced, growth-oriented environments while playing a crucial role in executing impactful client programs.

Join Highwire's Cybersecurity Team as a Senior Account Manager. In this pivotal role, you will spearhead integrated communications strategies for leading companies in the cybersecurity landscape. Your expertise in areas such as threat intelligence, incident response, data protection, and cloud security will enable you to craft engaging narratives that resonate with diverse business and industry audiences.As a Senior Account Manager, you will oversee multiple account teams, balancing high-level strategic oversight with day-to-day management across media relations and integrated communications initiatives. Your forward-thinking approach will ensure our clients' communications strategies not only align with their business objectives but also deliver measurable results.This position requires a strong leader who excels in mentoring and inspiring team members, contributing to business development, and driving exceptional outcomes for our cybersecurity clientele. Excellent writing skills, strategic thinking, and a comprehensive understanding of the cybersecurity media landscape are essential for success in this role.

Join our dynamic team at Lever as a Senior Accounting Manager, where you will play a pivotal role in enhancing our accounting processes and delivering insightful financial reporting. This position is ideal for a detail-oriented professional who thrives in a fast-paced environment and is ready to tackle challenges head-on while building structure within our month-end processes.At Lever, we are redefining the recruitment landscape, empowering companies like Netflix, Yelp, Cirque du Soleil, Shopify, and Spotify to attract top-tier talent. As a recognized leader in hiring software, we take pride in our inclusive culture and our commitment to our employees—our greatest asset. We are currently seeking exceptional individuals to join our talented team as we continue our growth journey.

Workyard is an innovative SaaS startup dedicated to transforming workforce management in the trades industry. Through our cutting-edge platform, we are revolutionizing the labor management process by enhancing trust, transparency, and technological integration. Our solution is designed to help businesses streamline operations, boost profitability, and promote accountability among teams through features such as automated time tracking, job scheduling, cost management, and compliance.We are on the lookout for a driven Senior Marketing Manager specializing in Community & Content to cultivate a vibrant community around the Workyard platform. This role is not just impactful but also enjoyable, making you a vital part of our marketing team. You will be responsible for designing and executing campaigns that drive lead generation and support our company’s growth objectives. This position reports directly to the Vice President of Marketing.Key ResponsibilitiesIn this role, you will create engaging content that resonates with construction professionals and encourages sharing. You'll bring customer success stories to life through various mediums, including YouTube videos, webinars, and case studies. Your mission is to ensure that Workyard’s message is prominent across all social media and owned channels.This is a highly creative position with opportunities for exploration and experimentation. You will be actively involved in content production and closely engage with our customers in the construction sector. Your objectives will include:Building a thriving, engaged community of customers and industry professionalsProducing high-quality, authentic content that provides real valueIncreasing customer advocacy through referrals, reviews, and shared experiencesCreating content that enhances acquisition efforts and elevates brand awarenessFacilitating improved customer education and driving product adoption1. Create Impactful ContentTake ownership of all non-written content formats, including videos, webinars, case studies, podcasts, social media, and ad creativeHost or co-host webinars, interviews, and customer story featuresTransform raw ideas and customer insights into clear, actionable contentProduce and edit the majority of content yourself, particularly in the initial stages2. Foster a Strong CommunityUnite Workyard users through engaging content, events, and shared narrativesShowcase authentic stories from real users in the field

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Join entirehire as a Senior Manager of Change Management specializing in the Communications, Media, and Technology sectors. In this pivotal role, you will lead transformational initiatives that enhance organizational effectiveness and drive strategic change. You will collaborate with cross-functional teams to develop and execute communication plans, ensuring alignment with our business objectives.As a Senior Manager, you will leverage your expertise in change management methodologies to facilitate stakeholder engagement, mitigate resistance, and foster a culture of adaptability. Your ability to communicate effectively across all levels of the organization will be crucial to the success of our change initiatives.

Join our dynamic team at entirehire as a Senior Manager of Change Management specializing in Communications, Media, and Technology. This pivotal role will allow you to lead transformative initiatives, drive strategic communication efforts, and manage stakeholder engagement in a fast-paced environment.

Role overview The Senior Account Director at Real Chemistry leads client partnerships and sets the strategic direction for healthcare accounts. This position centers on building lasting relationships and guiding marketing efforts tailored to the healthcare sector. What you will do Manage key client accounts, acting as the main point of contact for strategic conversations Create and put into action marketing strategies that help clients grow their presence in healthcare Work closely with internal teams to make sure programs support and reflect client objectives Location This role can be based in Boston (Massachusetts), Carmel (Indiana), Chicago (Illinois), Lambertville (New Jersey), San Francisco (California), or remote within the United States.