Senior Engagement Manager Professional Services Digital Native Business Dnb jobs in San Francisco – Browse 6,485 openings on RoboApply Jobs
Senior Engagement Manager Professional Services Digital Native Business Dnb jobs in San Francisco
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Senior Engagement Manager, Professional Services - Digital Native Business (DNB)
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Experience Level
Mid to Senior
About the job
Databricks is looking for a Senior Engagement Manager to join the Professional Services team in San Francisco, focusing on Digital Native Business (DNB) clients. This role centers on guiding clients through complex projects and helping them get the most from Databricks’ data platform.
What You Will Do
Lead large-scale projects for DNB clients, managing delivery from planning through execution.
Work closely with cross-functional teams to achieve project goals and maintain high standards.
Build strong, lasting relationships with clients, aiming for high satisfaction and continued partnership.
Advise clients on how to use Databricks’ platform to its full potential.
Location
This position is based in San Francisco, California.
Role Overview Databricks is looking for a Senior Engagement Manager to join the Professional Services team in San Francisco, focusing on Digital Native Business (DNB) clients. This role centers on guiding clients through complex projects and helping them get the most from Databricks’ data platform. What You Will Do Lead large-scale projects for DNB clients, …
Join Cloudflare as a Senior Solutions Engineer specializing in the Digital Native Business sector. In this role, you will leverage your technical expertise and innovative thinking to drive solutions that help our clients succeed in the digital landscape. You will work closely with cross-functional teams to analyze client needs, design tailored solutions, and provide outstanding support throughout the implementation process.
As a Senior Sales Manager for Digital Native Strategies at Cloudflare, you will play a pivotal role in driving sales growth and building strong relationships with our digital-native clients. Your expertise will guide our team in crafting tailored solutions that meet client needs, contributing to the overall success of our innovative digital platform.
Join Cloudflare as a Senior Sales Manager, where you will play a pivotal role in driving our sales strategy for Digital Native Named accounts. In this dynamic position, you will lead a team of sales professionals, ensuring that we meet and exceed our revenue targets while providing exceptional service to our clients.Your expertise will help identify market opportunities, strengthen client relationships, and foster an innovative sales culture. This hybrid role allows you to work both in-office in San Francisco and remotely, providing flexibility in your work environment.
Are you passionate about driving exceptional client relationships in the digital landscape? As a Manager of Account Management at Adyen, you will play a pivotal role in leading our account management team, ensuring our clients achieve their business goals through our innovative payment solutions. You will leverage your expertise to foster a collaborative environment, guiding your team to deliver outstanding service and support to our digital native clients.
Join Anthropic's dynamic Customer Success team as a Customer Success Manager focused on our Digital Native Business segment. In this pivotal role, you will drive the adoption of our innovative AI solutions among a diverse portfolio of technology-driven clients, ranging from emerging startups to established leaders. Your mission will be to cultivate strategic partnerships, deeply understand client objectives, and provide tailored guidance for leveraging our Claude capabilities—API, Claude for Enterprise, and Claude Code. Collaborating closely with customers, you will help them optimize their AI usage, implement effective change management strategies, and unlock the full value of their investment in our technology. Your insights will be instrumental in shaping our product development and market strategies, ensuring that we continue to deliver exceptional value to our clients.
About BlacksmithAt Blacksmith, we revolutionized Continuous Integration (CI) workloads by developing infrastructure that accelerates operations significantly. Our flagship product enables companies to execute GitHub Actions more efficiently and cost-effectively by utilizing our proprietary global fleet of bare-metal machines instead of relying on generic cloud virtual machines.Currently, we manage tens of millions of Firecracker VMs monthly, providing CI services to over 1,200 companies, and achieving nearly $10M in Annual Recurring Revenue (ARR) in under two years.Our operations span thousands of bare-metal machines across diverse regions, with the ability to concurrently schedule over 30,000 vCPUs and manage a petabyte-scale Ceph cluster independently.We have successfully raised $13.5M in Seed and Series A funding, with Google Ventures (GV) leading the rounds. Our focus remains on cultivating a small yet exceptional team.Founded by experts with substantial experience in systems and scaling, including work in search and advertising infrastructure at Faire and in large distributed systems at Cockroach Labs. Our go-to-market strategy is spearheaded by Jon Boyer, the former Head of Sales at Zapier.We are now expanding our CI infrastructure into a comprehensive platform, facilitating the operation of agent sandboxes at scale and developing our own background coding agent.This role is in-person in San Francisco, five days a week.About the RoleAs the Account Executive, Digital Native, you will spearhead new business development across a territory comprising high-growth, engineering-centric companies. You will take full ownership of the sales cycle: identifying fast-paced engineering organizations, demonstrating Blacksmith’s value proposition, and advocating for CI efficiency to both technical and executive decision-makers.This position is primarily a hunter role, focusing on acquiring new logos within a dynamic Digital Native market.You will work closely with our founders, engineers, and solutions teams to deliver exceptional value and create replicable processes for the segment as we scale.
Join Cloudflare as a Senior Sales Manager for our Digital Native clients in the East Region. In this pivotal role, you will lead our sales efforts, driving growth and fostering relationships with innovative digital businesses. You will be responsible for building a high-performing sales team, developing strategic sales plans, and executing initiatives to ensure revenue targets are met.We are looking for a dynamic leader who thrives in a fast-paced environment and has a deep understanding of the digital landscape. Your expertise will contribute to our mission of helping to build a better Internet.
Join Cloudflare as a Senior Solutions Engineer specializing in Digital Native solutions. In this pivotal role, you will collaborate with cross-functional teams to design, implement, and optimize innovative solutions for our clients in the digital space. Your expertise will help drive the adoption of Cloudflare’s suite of products, ensuring a seamless integration that enhances performance and security.
Join Cloudflare as a Senior Named Account Executive specializing in Digital Natives. In this role, you will leverage your expertise to drive growth and foster meaningful relationships with our clients. You will have the opportunity to engage with innovative companies, understanding their unique needs and delivering tailored solutions. Your proactive approach will enable you to navigate complex sales cycles and effectively articulate the value of Cloudflare's offerings.
Join Cloudflare as a Senior Solutions Engineer specializing in Digital Native Enterprises. In this pivotal role, you will leverage your expertise to drive innovative solutions for our clients, ensuring their success in a rapidly evolving digital landscape.
About Our TeamAt OpenAI, we are devoted to developing safe artificial general intelligence (AGI) that serves the greater good of humanity. This ambitious goal unites some of the brightest minds in science, engineering, and business within a collaborative environment focused on innovation.Our Go To Market (GTM) team plays a pivotal role in empowering customers to effectively utilize and integrate our advanced AI products into their operations. Comprising professionals in Sales, Solutions, Support, Marketing, and Partnerships, this dynamic team collaborates to deliver valuable solutions, expanding AI's reach to a broader user base.About the PositionAs an Account Director, you will lead our sales efforts to demonstrate the transformative potential of our AI models to clients and their users. This multifaceted role requires technical acumen, visionary thinking, and a strategic focus on partnership and value delivery.You will be instrumental in driving opportunities throughout the sales cycle, from generating leads to closing deals. Your collaboration with researchers, engineers, and solution strategists will help clients revolutionize their industries through the power of AI.This position may be based in our San Francisco, New York, or Seattle offices, with remote options available within the U.S. We embrace a hybrid work model, requiring three days in the office each week, and we offer relocation assistance for new hires.Your Responsibilities Include:Overseeing a portfolio of customer accounts, crafting and implementing strategic account plans.Guiding accounts from initial engagement through successful implementation and renewal.Collaborating with solutions and research engineering teams to design and execute intricate customer projects.Taking ownership of revenue targets and managing revenue forecasts.Analyzing account metrics to produce insightful reports for internal and external stakeholders.Monitoring industry trends and landscapes to contribute to product development and corporate strategies.Working alongside various departments, including marketing, communications, and finance, to foster collaboration.Assisting in the recruitment and onboarding of new team members.Contributing to the enhancement of our company culture...
Role overview Shakudo is seeking a Senior Engagement Manager based in San Francisco. This position centers on leading client initiatives, guiding projects, and deepening long-term relationships. Working closely with cross-functional teams, the Senior Engagement Manager ensures clients gain value from Shakudo’s solutions and enjoy a positive experience throughout their engagement. What you will do Lead client-facing projects from kickoff through completion, ensuring deliverables meet expectations Work with internal teams to align on client needs and strategic goals Act as the primary point of contact for key clients, building trust and understanding their objectives Guide teams through complex challenges to reach successful outcomes Contribute to process improvements that strengthen client engagement Requirements Demonstrated leadership skills and experience managing client relationships Ability to collaborate across departments and communicate effectively Background in handling complex projects and delivering results Comfort working in a collaborative and innovative environment Location This role is based in San Francisco.
About Our TeamJoin the Technical Success team at OpenAI, where we are committed to enhancing the customer journey through our innovative suite of products. Our mission is to empower developers and enterprises of all sizes—from burgeoning startups to established global leaders—to fully harness the capabilities of our advanced models and derive maximum value and adoption.About the RoleWe are on the lookout for a dynamic Solutions Engineer to collaborate with our Digital Native customers, ensuring they unlock meaningful business value through the OpenAI products. In this role, you will engage with senior business stakeholders to assess their pre-sales requirements, guide their AI initiatives, and pinpoint the most impactful use cases. You will bridge the gap between business and technical teams, showcasing the value of our solutions and recommending architectural best practices to jumpstart implementation. This position will require close collaboration with the Digital Native Sales, Security, and Product teams.This opportunity is based in San Francisco, CA or New York, NY, and we promote a hybrid work environment, expecting three days in the office each week, with relocation support available for new hires.Your Responsibilities:Provide an outstanding pre-sales customer experience for Digital Native clients by offering technical insights, articulating the value proposition, and addressing queries related to our products, APIs, and large language models.Illustrate how our suite of OpenAI products can fulfill business needs and drive significant value, including crafting and presenting demonstrations, defining use cases, recommending architectural patterns, and offering comprehensive technical guidance.Create and manage documentation, guides, and FAQs that reflect common inquiries and requirements identified during the pre-sales phase.Build and cultivate strong relationships with customers throughout their evaluation, validation, and purchasing journey.Promote customer advocacy and serve as the customer’s voice within our organization by collecting and communicating customer feedback, recognizing trends, and integrating insights into product development.Act as the primary resource for security and compliance inquiries, clarifying standard materials, directing customers to relevant resources (such as the trust portal), and escalating complex requirements as needed.Ideal Candidates Will:Possess strong analytical and problem-solving skills, with the ability to effectively communicate complex technical concepts to diverse audiences.Demonstrate a solid understanding of AI technologies and their business applications, along with experience in customer-facing roles.Exhibit exceptional relationship-building skills and a proactive approach to customer engagement.Have a background in software development or architecture, preferably with experience in cloud-based solutions.
About Our TeamJoin the Technical Success team at OpenAI, where we are dedicated to enhancing the customer journey throughout the OpenAI suite of products. Our mission is to empower developers and organizations to harness the full potential of our advanced models, ensuring they derive maximum value and adoption. Our clientele ranges from innovative startups to well-established global enterprises, representing a diverse spectrum of industries and maturity levels.About This RoleWe are looking for a Solutions Engineer to collaborate with our Digital Native customers, driving the realization of significant business outcomes through our product offerings. You will engage with senior business leaders to comprehend their pre-sales objectives, shape their AI strategies, and pinpoint the most impactful use cases. Your role will involve partnering with both business and technical teams to illustrate the advantages of our solutions, while recommending architectural frameworks to facilitate their implementation. Collaboration with Digital Native Sales, Security, and Product teams will be crucial.This position is based in either San Francisco, CA or New York, NY, and follows a hybrid work model, requiring 3 days in the office each week. We also provide relocation assistance to new hires.Key Responsibilities:Deliver outstanding pre-sales experiences for Digital Native clients by offering technical insights, articulating value propositions, and addressing inquiries regarding our products, APIs, and LLMs.Showcase how OpenAI’s product suite can effectively meet customer business objectives and yield substantial value through demos, use case scoping, architectural recommendations, and in-depth technical guidance.Create and maintain comprehensive documentation, guides, and FAQs that address common inquiries and requirements identified during the pre-sales process.Cultivate and maintain strong relationships with customers throughout the evaluation, validation, and purchasing stages.Act as a customer advocate by gathering feedback, identifying trends, and collaborating with internal teams to influence product planning based on customer insights.Serve as the initial point of contact for security and compliance inquiries, aiding customers with standardized materials and directing them to relevant resources while escalating complex issues as necessary.Ideal Candidate Profile:Proven experience in a technical sales or solutions engineering role, ideally within a software or technology company.Strong understanding of AI technologies, APIs, and cloud computing.Exceptional communication skills, both verbal and written, with the ability to engage and influence stakeholders at all levels.Demonstrated ability to build and maintain professional relationships in a fast-paced environment.Ability to translate complex technical concepts into easily understandable terms for non-technical audiences.
Full-time|$90K/yr - $125K/yr|On-site|San Francisco, California, United States
Join Highwire as a Senior Account Manager in our Financial & Professional Services team, where you will spearhead integrated communications strategies for some of the most prominent players in banking, insurance, consulting, and advisory sectors. Your extensive background in financial services innovation and consulting thought leadership will empower you to craft engaging narratives that resonate with key stakeholders.In this pivotal role, you will supervise multiple account teams, steering both overarching strategies and detailed execution in media relations and integrated communications programs. Your efforts will ensure that our communication strategies are innovative, goal-oriented, and aligned with the unique objectives of our clients.As a Senior Account Manager, you will also take on a crucial leadership role within the agency—mentoring and motivating team members, contributing to new business initiatives, and helping Highwire deliver outstanding results for our Financial and Professional Services clientele. Exceptional writing skills, strategic insight, and a robust understanding of the media landscape in financial and professional services are vital for success in this position.
As the Director of Sales for Digital Native Solutions at Cloudflare, you will lead our sales strategy and execution to drive growth in this rapidly evolving market. You will leverage your extensive experience in technology sales to engage with innovative digital native businesses, helping them unlock the full potential of our cutting-edge solutions. Your leadership will be pivotal in fostering a high-performance sales culture that thrives on collaboration and excellence.
Join Cloudflare as a Senior Professional Services DevOps Manager, where you will lead our efforts in transforming and optimizing our deployment processes. You will work closely with cross-functional teams to ensure the successful implementation of cloud solutions that enhance our clients' experiences.In this role, you will focus on driving the integration of DevOps best practices, fostering collaboration, and ensuring the scalability of our systems. Your expertise will be pivotal in mentoring team members and establishing a culture of continuous improvement.
Full-time|$170K/yr - $190K/yr|Hybrid|United States
About LangChain:LangChain is dedicated to making intelligent agents a standard part of everyday life. Our platform empowers developers to transition from experimental prototypes to robust AI agents that organizations can depend on. Starting from our highly-regarded open-source tools, we have evolved into a comprehensive platform that facilitates the creation, evaluation, deployment, and management of AI agents at scale.Today, our products—LangChain, LangGraph, LangSmith, and Agent Builder—are trusted by teams developing real AI solutions in both startups and established enterprises. Companies like Replit, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, and 35% of the Fortune 500 count on LangChain to drive their AI initiatives.With a successful Series B funding round raising $125 million from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we are poised for accelerated growth and innovation. At LangChain, every team member has the opportunity to influence the development of groundbreaking technologies.Team Overview:Our Professional Services team serves as the vital link between LangChain's technology and our enterprise clients. We collaborate with some of the most ambitious organizations to transition from pilot projects to full-scale deployments—designing tailored solutions, speeding up time-to-value, and maximizing the benefits of LangChain, LangGraph, and LangSmith. Our work is characterized by a unique blend of in-depth technical knowledge and strong customer partnerships, and we take great pride in the success our clients achieve. As LangChain expands, our team plays a crucial role in shaping the future of enterprise AI.Role Overview:We are in search of an Engagement Manager to join our Professional Services team. You will oversee multiple concurrent technical projects, ensuring the successful execution of Professional Services for our enterprise clients. Acting as the primary point of contact for customers, you will coordinate cross-functional teams to deliver outstanding results.This position allows you to directly impact customer success, influence process improvements, and engage with cutting-edge AI technology. You will become part of a collaborative team with a strong engineering culture.Location: This position can be based in either our San Francisco or New York office. Employees who are within commuting distance are expected to work from the office five days a week. Candidates residing outside commuting distance (e.g., more than 1 hour each way) may qualify for hybrid work arrangements, depending on role requirements. We also welcome remote candidates located within the United States.
PagerDuty (NYSE:PD) stands at the forefront of Digital Operations Management. In a world that never sleeps, organizations of every size depend on PagerDuty to ensure flawless digital experiences for their customers every single time. Teams leverage PagerDuty to swiftly identify issues and opportunities, mobilizing the right resources to resolve problems promptly and avert future ones. Over 13,000 organizations, including 60 from the Fortune 100, trust PagerDuty for their Digital Transformation, Cloud Migration, and DevOps Modernization journeys. Notable clients include GE, Cisco, Genentech, Electronic Arts, Cox Automotive, Netflix, Shopify, Zoom, DoorDash, Lululemon, and many more. As we rapidly expand our Digital Operations Management platform utilizing AI/ML and Automation, we're enhancing our adoption among Development, IT, Customer Service, Security, and various other teams across organizations.We are on the lookout for a Strategic Account Partner, Professional Services who will be instrumental in defining and scaling our Professional Services growth strategies, driving operational excellence, and establishing measurable frameworks for customer outcomes across PagerDuty's enterprise and strategic customer segments. This role will lead the evolution of our service delivery go-to-market strategy, create repeatable engagement models, and collaborate with Sales, Customer Success, Solutions Engineering, Delivery, Product, and Marketing leaders to align advisory, implementation, enablement, and automation services with market demands, focusing on incident response, AIOps, and service ownership.The ideal candidate will be a strategic visionary and consultative seller, adept at building organizational capabilities, establishing scalable best practices across the Professional Services team, translating market insights into innovative service offerings, and consistently driving growth at the portfolio level while ensuring exceptional customer outcomes and team effectiveness.
Role Overview Databricks is looking for a Senior Engagement Manager to join the Professional Services team in San Francisco, focusing on Digital Native Business (DNB) clients. This role centers on guiding clients through complex projects and helping them get the most from Databricks’ data platform. What You Will Do Lead large-scale projects for DNB clients, …
Join Cloudflare as a Senior Solutions Engineer specializing in the Digital Native Business sector. In this role, you will leverage your technical expertise and innovative thinking to drive solutions that help our clients succeed in the digital landscape. You will work closely with cross-functional teams to analyze client needs, design tailored solutions, and provide outstanding support throughout the implementation process.
As a Senior Sales Manager for Digital Native Strategies at Cloudflare, you will play a pivotal role in driving sales growth and building strong relationships with our digital-native clients. Your expertise will guide our team in crafting tailored solutions that meet client needs, contributing to the overall success of our innovative digital platform.
Join Cloudflare as a Senior Sales Manager, where you will play a pivotal role in driving our sales strategy for Digital Native Named accounts. In this dynamic position, you will lead a team of sales professionals, ensuring that we meet and exceed our revenue targets while providing exceptional service to our clients.Your expertise will help identify market opportunities, strengthen client relationships, and foster an innovative sales culture. This hybrid role allows you to work both in-office in San Francisco and remotely, providing flexibility in your work environment.
Are you passionate about driving exceptional client relationships in the digital landscape? As a Manager of Account Management at Adyen, you will play a pivotal role in leading our account management team, ensuring our clients achieve their business goals through our innovative payment solutions. You will leverage your expertise to foster a collaborative environment, guiding your team to deliver outstanding service and support to our digital native clients.
Join Anthropic's dynamic Customer Success team as a Customer Success Manager focused on our Digital Native Business segment. In this pivotal role, you will drive the adoption of our innovative AI solutions among a diverse portfolio of technology-driven clients, ranging from emerging startups to established leaders. Your mission will be to cultivate strategic partnerships, deeply understand client objectives, and provide tailored guidance for leveraging our Claude capabilities—API, Claude for Enterprise, and Claude Code. Collaborating closely with customers, you will help them optimize their AI usage, implement effective change management strategies, and unlock the full value of their investment in our technology. Your insights will be instrumental in shaping our product development and market strategies, ensuring that we continue to deliver exceptional value to our clients.
About BlacksmithAt Blacksmith, we revolutionized Continuous Integration (CI) workloads by developing infrastructure that accelerates operations significantly. Our flagship product enables companies to execute GitHub Actions more efficiently and cost-effectively by utilizing our proprietary global fleet of bare-metal machines instead of relying on generic cloud virtual machines.Currently, we manage tens of millions of Firecracker VMs monthly, providing CI services to over 1,200 companies, and achieving nearly $10M in Annual Recurring Revenue (ARR) in under two years.Our operations span thousands of bare-metal machines across diverse regions, with the ability to concurrently schedule over 30,000 vCPUs and manage a petabyte-scale Ceph cluster independently.We have successfully raised $13.5M in Seed and Series A funding, with Google Ventures (GV) leading the rounds. Our focus remains on cultivating a small yet exceptional team.Founded by experts with substantial experience in systems and scaling, including work in search and advertising infrastructure at Faire and in large distributed systems at Cockroach Labs. Our go-to-market strategy is spearheaded by Jon Boyer, the former Head of Sales at Zapier.We are now expanding our CI infrastructure into a comprehensive platform, facilitating the operation of agent sandboxes at scale and developing our own background coding agent.This role is in-person in San Francisco, five days a week.About the RoleAs the Account Executive, Digital Native, you will spearhead new business development across a territory comprising high-growth, engineering-centric companies. You will take full ownership of the sales cycle: identifying fast-paced engineering organizations, demonstrating Blacksmith’s value proposition, and advocating for CI efficiency to both technical and executive decision-makers.This position is primarily a hunter role, focusing on acquiring new logos within a dynamic Digital Native market.You will work closely with our founders, engineers, and solutions teams to deliver exceptional value and create replicable processes for the segment as we scale.
Join Cloudflare as a Senior Sales Manager for our Digital Native clients in the East Region. In this pivotal role, you will lead our sales efforts, driving growth and fostering relationships with innovative digital businesses. You will be responsible for building a high-performing sales team, developing strategic sales plans, and executing initiatives to ensure revenue targets are met.We are looking for a dynamic leader who thrives in a fast-paced environment and has a deep understanding of the digital landscape. Your expertise will contribute to our mission of helping to build a better Internet.
Join Cloudflare as a Senior Solutions Engineer specializing in Digital Native solutions. In this pivotal role, you will collaborate with cross-functional teams to design, implement, and optimize innovative solutions for our clients in the digital space. Your expertise will help drive the adoption of Cloudflare’s suite of products, ensuring a seamless integration that enhances performance and security.
Join Cloudflare as a Senior Named Account Executive specializing in Digital Natives. In this role, you will leverage your expertise to drive growth and foster meaningful relationships with our clients. You will have the opportunity to engage with innovative companies, understanding their unique needs and delivering tailored solutions. Your proactive approach will enable you to navigate complex sales cycles and effectively articulate the value of Cloudflare's offerings.
Join Cloudflare as a Senior Solutions Engineer specializing in Digital Native Enterprises. In this pivotal role, you will leverage your expertise to drive innovative solutions for our clients, ensuring their success in a rapidly evolving digital landscape.
About Our TeamAt OpenAI, we are devoted to developing safe artificial general intelligence (AGI) that serves the greater good of humanity. This ambitious goal unites some of the brightest minds in science, engineering, and business within a collaborative environment focused on innovation.Our Go To Market (GTM) team plays a pivotal role in empowering customers to effectively utilize and integrate our advanced AI products into their operations. Comprising professionals in Sales, Solutions, Support, Marketing, and Partnerships, this dynamic team collaborates to deliver valuable solutions, expanding AI's reach to a broader user base.About the PositionAs an Account Director, you will lead our sales efforts to demonstrate the transformative potential of our AI models to clients and their users. This multifaceted role requires technical acumen, visionary thinking, and a strategic focus on partnership and value delivery.You will be instrumental in driving opportunities throughout the sales cycle, from generating leads to closing deals. Your collaboration with researchers, engineers, and solution strategists will help clients revolutionize their industries through the power of AI.This position may be based in our San Francisco, New York, or Seattle offices, with remote options available within the U.S. We embrace a hybrid work model, requiring three days in the office each week, and we offer relocation assistance for new hires.Your Responsibilities Include:Overseeing a portfolio of customer accounts, crafting and implementing strategic account plans.Guiding accounts from initial engagement through successful implementation and renewal.Collaborating with solutions and research engineering teams to design and execute intricate customer projects.Taking ownership of revenue targets and managing revenue forecasts.Analyzing account metrics to produce insightful reports for internal and external stakeholders.Monitoring industry trends and landscapes to contribute to product development and corporate strategies.Working alongside various departments, including marketing, communications, and finance, to foster collaboration.Assisting in the recruitment and onboarding of new team members.Contributing to the enhancement of our company culture...
Role overview Shakudo is seeking a Senior Engagement Manager based in San Francisco. This position centers on leading client initiatives, guiding projects, and deepening long-term relationships. Working closely with cross-functional teams, the Senior Engagement Manager ensures clients gain value from Shakudo’s solutions and enjoy a positive experience throughout their engagement. What you will do Lead client-facing projects from kickoff through completion, ensuring deliverables meet expectations Work with internal teams to align on client needs and strategic goals Act as the primary point of contact for key clients, building trust and understanding their objectives Guide teams through complex challenges to reach successful outcomes Contribute to process improvements that strengthen client engagement Requirements Demonstrated leadership skills and experience managing client relationships Ability to collaborate across departments and communicate effectively Background in handling complex projects and delivering results Comfort working in a collaborative and innovative environment Location This role is based in San Francisco.
About Our TeamJoin the Technical Success team at OpenAI, where we are committed to enhancing the customer journey through our innovative suite of products. Our mission is to empower developers and enterprises of all sizes—from burgeoning startups to established global leaders—to fully harness the capabilities of our advanced models and derive maximum value and adoption.About the RoleWe are on the lookout for a dynamic Solutions Engineer to collaborate with our Digital Native customers, ensuring they unlock meaningful business value through the OpenAI products. In this role, you will engage with senior business stakeholders to assess their pre-sales requirements, guide their AI initiatives, and pinpoint the most impactful use cases. You will bridge the gap between business and technical teams, showcasing the value of our solutions and recommending architectural best practices to jumpstart implementation. This position will require close collaboration with the Digital Native Sales, Security, and Product teams.This opportunity is based in San Francisco, CA or New York, NY, and we promote a hybrid work environment, expecting three days in the office each week, with relocation support available for new hires.Your Responsibilities:Provide an outstanding pre-sales customer experience for Digital Native clients by offering technical insights, articulating the value proposition, and addressing queries related to our products, APIs, and large language models.Illustrate how our suite of OpenAI products can fulfill business needs and drive significant value, including crafting and presenting demonstrations, defining use cases, recommending architectural patterns, and offering comprehensive technical guidance.Create and manage documentation, guides, and FAQs that reflect common inquiries and requirements identified during the pre-sales phase.Build and cultivate strong relationships with customers throughout their evaluation, validation, and purchasing journey.Promote customer advocacy and serve as the customer’s voice within our organization by collecting and communicating customer feedback, recognizing trends, and integrating insights into product development.Act as the primary resource for security and compliance inquiries, clarifying standard materials, directing customers to relevant resources (such as the trust portal), and escalating complex requirements as needed.Ideal Candidates Will:Possess strong analytical and problem-solving skills, with the ability to effectively communicate complex technical concepts to diverse audiences.Demonstrate a solid understanding of AI technologies and their business applications, along with experience in customer-facing roles.Exhibit exceptional relationship-building skills and a proactive approach to customer engagement.Have a background in software development or architecture, preferably with experience in cloud-based solutions.
About Our TeamJoin the Technical Success team at OpenAI, where we are dedicated to enhancing the customer journey throughout the OpenAI suite of products. Our mission is to empower developers and organizations to harness the full potential of our advanced models, ensuring they derive maximum value and adoption. Our clientele ranges from innovative startups to well-established global enterprises, representing a diverse spectrum of industries and maturity levels.About This RoleWe are looking for a Solutions Engineer to collaborate with our Digital Native customers, driving the realization of significant business outcomes through our product offerings. You will engage with senior business leaders to comprehend their pre-sales objectives, shape their AI strategies, and pinpoint the most impactful use cases. Your role will involve partnering with both business and technical teams to illustrate the advantages of our solutions, while recommending architectural frameworks to facilitate their implementation. Collaboration with Digital Native Sales, Security, and Product teams will be crucial.This position is based in either San Francisco, CA or New York, NY, and follows a hybrid work model, requiring 3 days in the office each week. We also provide relocation assistance to new hires.Key Responsibilities:Deliver outstanding pre-sales experiences for Digital Native clients by offering technical insights, articulating value propositions, and addressing inquiries regarding our products, APIs, and LLMs.Showcase how OpenAI’s product suite can effectively meet customer business objectives and yield substantial value through demos, use case scoping, architectural recommendations, and in-depth technical guidance.Create and maintain comprehensive documentation, guides, and FAQs that address common inquiries and requirements identified during the pre-sales process.Cultivate and maintain strong relationships with customers throughout the evaluation, validation, and purchasing stages.Act as a customer advocate by gathering feedback, identifying trends, and collaborating with internal teams to influence product planning based on customer insights.Serve as the initial point of contact for security and compliance inquiries, aiding customers with standardized materials and directing them to relevant resources while escalating complex issues as necessary.Ideal Candidate Profile:Proven experience in a technical sales or solutions engineering role, ideally within a software or technology company.Strong understanding of AI technologies, APIs, and cloud computing.Exceptional communication skills, both verbal and written, with the ability to engage and influence stakeholders at all levels.Demonstrated ability to build and maintain professional relationships in a fast-paced environment.Ability to translate complex technical concepts into easily understandable terms for non-technical audiences.
Full-time|$90K/yr - $125K/yr|On-site|San Francisco, California, United States
Join Highwire as a Senior Account Manager in our Financial & Professional Services team, where you will spearhead integrated communications strategies for some of the most prominent players in banking, insurance, consulting, and advisory sectors. Your extensive background in financial services innovation and consulting thought leadership will empower you to craft engaging narratives that resonate with key stakeholders.In this pivotal role, you will supervise multiple account teams, steering both overarching strategies and detailed execution in media relations and integrated communications programs. Your efforts will ensure that our communication strategies are innovative, goal-oriented, and aligned with the unique objectives of our clients.As a Senior Account Manager, you will also take on a crucial leadership role within the agency—mentoring and motivating team members, contributing to new business initiatives, and helping Highwire deliver outstanding results for our Financial and Professional Services clientele. Exceptional writing skills, strategic insight, and a robust understanding of the media landscape in financial and professional services are vital for success in this position.
As the Director of Sales for Digital Native Solutions at Cloudflare, you will lead our sales strategy and execution to drive growth in this rapidly evolving market. You will leverage your extensive experience in technology sales to engage with innovative digital native businesses, helping them unlock the full potential of our cutting-edge solutions. Your leadership will be pivotal in fostering a high-performance sales culture that thrives on collaboration and excellence.
Join Cloudflare as a Senior Professional Services DevOps Manager, where you will lead our efforts in transforming and optimizing our deployment processes. You will work closely with cross-functional teams to ensure the successful implementation of cloud solutions that enhance our clients' experiences.In this role, you will focus on driving the integration of DevOps best practices, fostering collaboration, and ensuring the scalability of our systems. Your expertise will be pivotal in mentoring team members and establishing a culture of continuous improvement.
Full-time|$170K/yr - $190K/yr|Hybrid|United States
About LangChain:LangChain is dedicated to making intelligent agents a standard part of everyday life. Our platform empowers developers to transition from experimental prototypes to robust AI agents that organizations can depend on. Starting from our highly-regarded open-source tools, we have evolved into a comprehensive platform that facilitates the creation, evaluation, deployment, and management of AI agents at scale.Today, our products—LangChain, LangGraph, LangSmith, and Agent Builder—are trusted by teams developing real AI solutions in both startups and established enterprises. Companies like Replit, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, and 35% of the Fortune 500 count on LangChain to drive their AI initiatives.With a successful Series B funding round raising $125 million from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we are poised for accelerated growth and innovation. At LangChain, every team member has the opportunity to influence the development of groundbreaking technologies.Team Overview:Our Professional Services team serves as the vital link between LangChain's technology and our enterprise clients. We collaborate with some of the most ambitious organizations to transition from pilot projects to full-scale deployments—designing tailored solutions, speeding up time-to-value, and maximizing the benefits of LangChain, LangGraph, and LangSmith. Our work is characterized by a unique blend of in-depth technical knowledge and strong customer partnerships, and we take great pride in the success our clients achieve. As LangChain expands, our team plays a crucial role in shaping the future of enterprise AI.Role Overview:We are in search of an Engagement Manager to join our Professional Services team. You will oversee multiple concurrent technical projects, ensuring the successful execution of Professional Services for our enterprise clients. Acting as the primary point of contact for customers, you will coordinate cross-functional teams to deliver outstanding results.This position allows you to directly impact customer success, influence process improvements, and engage with cutting-edge AI technology. You will become part of a collaborative team with a strong engineering culture.Location: This position can be based in either our San Francisco or New York office. Employees who are within commuting distance are expected to work from the office five days a week. Candidates residing outside commuting distance (e.g., more than 1 hour each way) may qualify for hybrid work arrangements, depending on role requirements. We also welcome remote candidates located within the United States.
PagerDuty (NYSE:PD) stands at the forefront of Digital Operations Management. In a world that never sleeps, organizations of every size depend on PagerDuty to ensure flawless digital experiences for their customers every single time. Teams leverage PagerDuty to swiftly identify issues and opportunities, mobilizing the right resources to resolve problems promptly and avert future ones. Over 13,000 organizations, including 60 from the Fortune 100, trust PagerDuty for their Digital Transformation, Cloud Migration, and DevOps Modernization journeys. Notable clients include GE, Cisco, Genentech, Electronic Arts, Cox Automotive, Netflix, Shopify, Zoom, DoorDash, Lululemon, and many more. As we rapidly expand our Digital Operations Management platform utilizing AI/ML and Automation, we're enhancing our adoption among Development, IT, Customer Service, Security, and various other teams across organizations.We are on the lookout for a Strategic Account Partner, Professional Services who will be instrumental in defining and scaling our Professional Services growth strategies, driving operational excellence, and establishing measurable frameworks for customer outcomes across PagerDuty's enterprise and strategic customer segments. This role will lead the evolution of our service delivery go-to-market strategy, create repeatable engagement models, and collaborate with Sales, Customer Success, Solutions Engineering, Delivery, Product, and Marketing leaders to align advisory, implementation, enablement, and automation services with market demands, focusing on incident response, AIOps, and service ownership.The ideal candidate will be a strategic visionary and consultative seller, adept at building organizational capabilities, establishing scalable best practices across the Professional Services team, translating market insights into innovative service offerings, and consistently driving growth at the portfolio level while ensuring exceptional customer outcomes and team effectiveness.
