Senior Business Operations Program Manager

Join Oura Health as a Senior Business Operations Program Manager, where you will play a pivotal role in driving operational excellence and strategic initiatives across the organization. In this hybrid position based in either San Diego or San Francisco, you will collaborate with cross-functional teams to enhance business processes, streamline operations, and…

Stronghold is a pioneering fintech infrastructure firm transforming the way money is transferred—ensuring security, transparency, and next-generation compliance are at the forefront. We offer developer-friendly APIs that facilitate rapid, secure pay-by-bank and embedded payments. Our SHx token introduces an innovative layer of functionality within our ecosystem, enhancing merchant rewards, governance, and decentralized financing.As a company that embraces AI, Stronghold integrates artificial intelligence tools and workflows across all departments, including product development, engineering, finance, marketing, compliance, and operations. This integration accelerates our decision-making processes, elevates customer experiences, and empowers all team members to work with greater efficiency and creativity.With our headquarters in the San Francisco Bay Area and a strong connection to New Zealand, we maintain a global outlook combined with local tenacity. Our diverse team comprises technologists, operators, and industry specialists who are united by curiosity and a commitment to making an impact. At Stronghold, we prioritize speed over bureaucracy, substance over superficiality, and innovation without arrogance.Our core values include: Self-Awareness, Good Judgment, Curiosity, Innovation Seeking, Clear Communication, High Impact, Boldness, Selflessness, Accountability, Honesty, and Grit.

About Us:At Lunar, we are pioneering a transformative software platform for health systems, dedicated to reshaping the landscape of healthcare. Our mission is to empower hospitals with state-of-the-art, AI-driven software that facilitates exceptional patient care. Our platform stands as a revolutionary backbone for modern health systems, enhancing both clinical and operational workflows through the world’s first AI-native hospital information system.This innovative platform redefines the information infrastructure essential for health systems, supporting everyone from medical professionals to patients. We see this endeavor as the moon landing of healthcare—an ambitious mission that many deem impossible.Supported by leading venture capital firms in Silicon Valley, we thrive on the strength of a compact, high-performing team of seasoned experts. We value individuals who are driven, inquisitive, possess sound judgment, and are committed to producing their best work.We are in search of a Business Operations Manager who will spearhead impactful projects aimed at enhancing efficiency and scalability across Lunar. Join us to streamline operations, leverage data for informed decision-making, and contribute to the foundational growth of a dynamic healthcare technology company.Your Impact in the Next 6 Months:Lead High-Priority Initiatives: Assume ownership of pivotal projects that define Lunar’s operational strategy, ensuring effective scaling while upholding excellence in execution.Enhance Business Operations: Play a vital role in developing and scaling Lunar’s operational infrastructure, guaranteeing the right processes, systems, and insights support our rapid growth.Foster Third-Party Partnerships: Build and nurture relationships with essential external partners, including hospital vendors, service providers, and integration allies.Innovate and Streamline: Identify and act on opportunities to enhance and simplify business operations through first-principles thinking and innovative problem-solving.

About Waymo Waymo builds autonomous driving technology with a mission to become the most trusted driver in the world. Since its start as the Google Self-Driving Car Project in 2009, Waymo has focused on developing the Waymo Driver, which powers fully autonomous ride-hail services and can be integrated into a range of vehicle platforms. The Waymo Driver has completed over ten million rider-only trips and logged more than 100 million miles on public roads, with tens of billions of miles in simulation across more than 15 U.S. states. Role Overview: Senior Associate, Business Operations This position is based in Mountain View, CA or San Francisco, CA and follows a hybrid work schedule. The Senior Associate reports directly to the Director of Business Operations. The Strategy & BizOps team shapes Waymo’s go-to-market approach by combining data-driven analysis with strategic planning. The team identifies and delivers high-impact projects that support the commercial rollout of Waymo’s technology. What You’ll Do Research and analyze current business trends to support strategy development and execution. Lead business analyses, turning data into clear, actionable insights. Work with cross-functional teams to move initiatives forward and deliver results. Present business results and insights to senior leadership and share key findings across the organization. Scope analyses, prioritize tasks across multiple projects, and manage resource allocation. Develop creative solutions to challenges and take full ownership of outcomes for the ride-hail business.

Join Hive as a Business Operations Manager and take the lead in shaping our operational strategies. Collaborate with our executive team to enhance processes, implement effective systems, and drive productivity metrics. Your expertise will be vital in managing client projects and ensuring seamless execution across departments. We're looking for a versatile leader who thrives in dynamic environments and possesses a passion for startups and AI.

About Owner.comOwner.com is a cutting-edge AI growth platform designed specifically for local restaurants, revolutionizing the way they approach digital marketing and online ordering.Our AI-driven solutions continuously enhance SEO, marketing strategies, and online ordering systems, empowering restaurants to increase first-party orders without requiring them to master complex software.With Owner.com, it's like having an extensive team of engineers and marketers dedicated to your success, leveling the playing field with larger chains.Our VisionWe’re committed to helping independent restaurants thrive online, but our mission extends beyond just the food industry. Countless local businesses face similar challenges as large technology firms siphon their customers and profits. Once we perfect our solution for restaurants, we plan to extend our expertise to every other local business.We envision a future where millions of local business owners leverage our technology to thrive in the digital landscape.Read our Series C memo here →Our AchievementsSince our inception in 2020, we have generated tens of millions in revenue and facilitated over half a billion dollars in online orders, with 1 in 5 Americans having utilized an Owner.com website.We have proudly supported over 20,000 restaurant owners, saving them nearly $200 million in fees.Our TeamWith a dedicated team in the low hundreds, we boast top-tier talent from renowned companies in the SMB software sector, including Shopify, HubSpot, DoorDash, ServiceTitan, Rappi, Faire, and Stripe.To keep pace with our rapid customer growth, we anticipate expanding even faster in 2026.Where We WorkOwner.com operates as a remote-first global company headquartered in San Francisco, with an additional sales hub in Toronto.

Join plaud as an AI Business Operations Manager in the vibrant city of San Francisco! This role is pivotal in driving our business strategies and optimizing our operations using artificial intelligence techniques. You will collaborate with cross-functional teams to implement AI solutions that enhance efficiency and drive growth.

Join DoorDash for Business as a Senior Associate in Strategy & Operations, where you will play a pivotal role in shaping our business strategies and optimizing operations. You will collaborate with cross-functional teams to enhance our service offerings, drive efficiency, and contribute to strategic initiatives that support our rapid growth.

Role overview Commure is seeking a Senior Operations Manager to lead Account Operations. The position is open to candidates in the San Francisco Bay Area or those who prefer to work remotely. This role centers on managing and improving operational processes that help deliver reliable service to clients. Key responsibilities Oversee and enhance daily activities within the Account Operations team Collaborate with cross-functional groups to introduce and sustain effective operational practices Lead projects aimed at boosting operational performance and increasing customer satisfaction Track key performance indicators and communicate operational results Encourage a culture of continuous improvement within the team Maintain compliance with industry standards Requirements Proven experience managing operational teams and processes Ability to work well with various departments Demonstrated success in process improvement and performance management Dedication to delivering high-quality service and operational excellence

Join Paraform as a Business Operations Lead, where you will play a pivotal role in driving operational excellence and strategic initiatives. In this dynamic position, you will analyze workflows, optimize processes, and implement innovative solutions that enhance efficiency across various departments.Your expertise will be critical in managing cross-functional projects, ensuring alignment with business goals, and fostering a culture of continuous improvement. You will collaborate with stakeholders to gather insights and translate them into actionable plans.

We are seeking a proactive and strategic Marketing Business Operations Manager to join our dynamic team at SoFi. In this role, you will oversee the operational aspects of our marketing initiatives, ensuring efficiency and alignment with our business goals. You will collaborate closely with cross-functional teams and utilize data-driven insights to optimize marketing strategies. Your leadership will be pivotal in driving our marketing efforts and enhancing our brand presence.

Join Impulse as a Finance Manager for Business Operations, where you will play a critical role in our financial strategy and operational efficiency. Your expertise will be essential in overseeing financial planning, analysis, and reporting, ensuring that our operations align with our business goals. You will collaborate closely with cross-functional teams to drive financial performance and contribute to decision-making processes that impact the company's growth.

At Cardless, we're innovating the financial landscape with our cutting-edge credit card and loyalty platform, empowering consumer businesses to effectively engage their customers. With successful launches of over a dozen credit card programs for notable brands such as Coinbase, Bilt, and Qatar Airways, we are at the forefront of bringing imaginative card solutions to life. Our technology enables seamless integration of credit card features directly into products, revolutionizing the user experience.We embrace a culture of curiosity, humility, and intensity, allowing us to operate swiftly and take significant ownership of our endeavors. This is an environment where a driven and resourceful individual can make a substantial impact on our growth trajectory. Headquartered in San Francisco, we have secured approximately $150M in equity funding from leading venture capital firms, including Spark Capital, American Express, and Activant Capital.The RoleThis is an ideal opportunity for aspiring entrepreneurs looking to gain a comprehensive understanding of high-growth fintech operations. You will collaborate closely with our COO on top-priority initiatives, gaining exposure to all facets of the business, including product development, operations, partnerships, finance, and compliance.We are seeking a versatile Business Operations generalist to partner with our COO on critical projects across the organization. You will act as an extension of the leadership team, taking ownership of workstreams from start to finish, pivoting quickly to focus on the most vital tasks of the week.This position is dynamic; responsibilities may shift rapidly. One day, you could be project-managing a feature launch impacting hundreds of thousands of users, and the next, you might negotiate a contract with a banking partner or develop training materials to expand our call center operations fivefold within 60 days.Key Projects You May Work OnProduct Launch Management: Take charge of project managing a new feature expected to reach hundreds of thousands of cardholders. Collaborate with engineering, compliance, and brand partners to ensure successful implementation. Draft the internal PRD, track outstanding questions, and ensure no details are overlooked.Partner and Vendor Negotiations: Lead negotiations with our sponsor bank, card networks, or service partners. Grasp the contract terms, advocate for necessary changes, and finalize agreements that safeguard the business interests.Scaling Operations: Design training procedures and standard operating protocols to expand our call center from 20 to 100 agents in just 60 days. Create documentation that enables operations to handle ten times our current volume.Process Development: Establish new workflows from the ground up— whether it’s a closure process for a new product category or a monitoring dashboard for partner performance.

Join Our Visionary TeamBecome an integral part of Hinge Health's strategic team, where your analytical skills will directly influence the evolution of musculoskeletal care. In this pivotal role, you will not only analyze data but also spearhead essential cross-functional initiatives that bridge high-level strategy with operational execution, creating scalable solutions that benefit over 20 million members. If you excel at navigating complex challenges and are eager to shape the future of healthcare, we want to hear from you.Key Project Areas Include:Innovating new revenue and product strategies (e.g., business case modeling, market and competitor analysis)Launching new products in the market (e.g., transforming ideas from concept to full-scale rollout)Managing business outcomes effectivelyEnhancing and scaling operational processesYour Roadmap for SuccessFirst 3 Months: Immerse yourself in our business performance metrics and ongoing strategic initiatives. Build relationships with stakeholders across Product, Commercial, and Clinical teams, taking charge of a key workstream in a strategic project (e.g., new market pilot or operational audit).First 6 Months: Propel execution on vital cross-functional initiatives, such as piloting a new product or scaling a revenue strategy. Develop comprehensive dashboards to track business performance KPIs while identifying opportunities for operational enhancements.First 12 Months: Take ownership of the strategic and operational roadmap for a key business area. Serve as a trusted advisor to leadership, providing data-driven insights that shape our annual planning and long-term strategy.Who You AreA Systems Thinker: You don't just solve problems; you create frameworks to prevent them. You can dissect complex challenges into manageable, actionable components.A Continuous Learner: You approach challenges with a strong analytical mindset, whether conducting market research or modeling business cases, always seeking the truth in data.A Resilient Operator: You thrive in dynamic environments, managing multiple time-sensitive projects with ease.

At Scale AI, we are driven by our mission to accelerate the development of artificial intelligence applications. Our belief is that the creation and utilization of AI represents an incredibly ambitious and profoundly impactful opportunity. We are seeking a dedicated Business Operations & Strategy Manager to join our dynamic team. This individual should be a high-energy generalist, passionate about making a significant impact, and possessing strong analytical skills. If you are an experienced operator who excels in problem-solving while fostering strong teams and relationships, we would love to connect with you!The TeamThe Business Operations & Strategy team is a close-knit group that leads essential initiatives across Scale, offering strategic, operational, and analytical support to various departments including product, engineering, sales, and marketing. As we experience rapid growth, we face complex challenges with ambiguous causes and undefined solutions. The BizOps team dives into Scale’s most pressing issues on a project basis, providing clarity and driving outcomes by systematically analyzing problems. Each team member must be agile, willing to engage in strategic projects while also managing day-to-day operations; no task is too small.Your Responsibilities:Analyze and resolve Scale’s challenging yet ambiguous issues, structuring them effectively to achieve successful outcomes.Gain deep insights into our operations and data, becoming an expert on Scale’s workings and the AI industry.Establish high-trust relationships across the organization to partner and influence outcomes beyond your immediate scope.Own your work and its results—while we support each other as a team, you will have significant autonomy to manage your responsibilities.Collaborate with and support the Scale executive team as we navigate the most challenging decisions for the business.Assist in incubating, establishing, and scaling new teams.Design, manage, and refine the operational and analytical systems that drive Scale's success.Eventually transition to assuming full ownership of a specific role, team, or opportunity within Scale.Ideal Qualifications:Proven ability to operate independently at a high level in a fast-paced, evolving industry during a period of rapid growth.Strong analytical skills complemented by a collaborative mindset and a commitment to achieving results.Experience in building relationships across various organizational levels and functions, contributing to strategic initiatives and operational excellence.

As the Director of Business Operations at StandardFleet, you will spearhead our operational strategy to enhance efficiency and drive growth. You will collaborate closely with various departments, providing leadership and direction to optimize processes and ensure alignment with our organizational goals. Your role will include analyzing performance metrics, implementing best practices, and fostering a culture of continuous improvement.Join us in shaping the future of fleet management and making a significant impact in a rapidly evolving industry.

We are seeking a dynamic and results-oriented Business & Operations Strategist to join our team at comfy-org in San Francisco. In this role, you will leverage your analytical skills and strategic thinking to drive operational excellence and business growth. You will collaborate with cross-functional teams to identify challenges and implement innovative solutions that enhance our organizational performance.Your expertise in operational strategy and business processes will be vital in shaping our initiatives and achieving our goals. If you are passionate about optimizing operations and making a meaningful impact, we want to hear from you!

Discover OktaOkta is the premier Identity Company globally, empowering individuals to securely access any technology across any device or application. Our versatile and impartial products, including the Okta Platform and Auth0 Platform, deliver secure access, authentication, and automation, integrating identity at the heart of business security and advancement.At Okta, we value diverse perspectives and experiences. We seek not just individuals who fit the mold but lifelong learners who can enrich our organization with their unique backgrounds.Join us in crafting a world where Identity is truly yours.The Senior Business Value Manager RoleReporting directly to the Senior Director of Global Business Value & Strategy, this pivotal role involves identifying, defining, quantifying, and delivering substantial business value to clients implementing Okta solutions. You will craft and present compelling value propositions, proposals, and business cases while tracking post-sales benefit realization for Okta's most significant clients and opportunities.Your ResponsibilitiesFacilitate sales engagements by creating initial business value propositions, conducting process and capability assessments, and providing financial projections for CFO-ready business case presentations.Utilize public resources to extract insights beneficial for customers.Lead collaboration among sales, pre-sales, post-sales, and ecosystem members to discover, document, and articulate the business value of our solutions in key opportunities.Design and deliver tailored presentations to C-level executives (CIO, CFO, or board members) considering transformative investments in Okta's products and services.Act as the primary resource for sales management regarding value-related activities within your designated territory.Collaborate with sales management, marketing, and other pre-sales teams to enhance value-related activities in your region.Define new Business Value deliverables and processes while supporting standardized tools and templates.Develop standard value cases and calculations for new capabilities.Create and provide training materials to empower sales teams and the broader ecosystem.

About SemgrepSemgrep is at the forefront of code security, enabling developers to innovate seamlessly. Our platform helps teams identify, flag, and resolve critical security issues before deployment, leveraging an adaptive security approach that evolves with your workflow. With Semgrep, code is secured in real-time, providing developers with the agility to progress while maintaining security integrity. Our AI-driven solutions minimize false positives and prioritize actionable vulnerabilities, with validation from 95% of security reviewers across over 6 million findings. We have drastically reduced the burden of false positives for AppSec teams, empowering them to focus on critical tasks.Founded in San Francisco, Semgrep is supported by leading venture firms, including Menlo Ventures, Felicis Ventures, Lightspeed Venture Partners, Redpoint Ventures, and Sequoia Capital. We are recognized by Gartner for excellence in Application Security Testing and trusted by industry leaders like Vanta, Lyft, and Dropbox. Discover more at semgrep.dev.About the RoleAs the Director of Business Operations, you'll play a pivotal role in optimizing the overall function of Semgrep. You'll oversee the operational framework, ensuring effective information flow, enhancing communication across the organization, safeguarding executives' time, and propelling essential initiatives forward. Your role will involve both leadership and active participation as a partner to the VP of Operations, where your sound judgment will contribute to strategic and operational decisions.Being AI-native, you will integrate automation into every operational process to maximize efficiency and eliminate unnecessary manual tasks. Your understanding of engineering dynamics will help you build trust with technical leaders. You will manage one direct report and be responsible for the entire Business Operations function.Key ResponsibilitiesAI-Driven OperationsStreamline all operational processes and workflows through automation, identifying areas of manual work and eliminating them.As the function progresses, transition towards oversight and program management: define the strategic roadmap, collaborate with Tech Ops for implementation, and monitor adoption and effectiveness.Establish benchmarks within Operations for adopting automation and designing AI-centric processes.Operational RhythmDevelop and maintain a consistent operational cadence, ensuring alignment across teams and clarity in objectives.

Whatnot is seeking a dynamic and experienced Senior People Business Partner to join our Operations and General Administration team. In this pivotal role, you will partner with leadership to drive people strategies that foster a high-performance culture, enhance employee engagement, and promote a collaborative work environment.Your responsibilities will include providing strategic HR guidance, aligning business objectives with people initiatives, and ensuring the operational efficiency of HR processes. You will leverage data to inform decision-making and develop innovative solutions that address workforce challenges.