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Experience Level
Senior
About the job
Pinterest is hiring a Senior Strategy and Operations Lead based in San Francisco or Los Angeles. This position guides key strategic projects and helps improve how teams work together across the company.
What You Will Do
Shape and advance strategic initiatives that impact multiple areas of the business
Work closely with teams from different functions to streamline processes
Identify ways to boost operational performance throughout the organization
Full-time|On-site|San Francisco, CA, US; Los Angeles, CA, US
Role Overview Pinterest is hiring a Senior Strategy and Operations Lead based in San Francisco or Los Angeles. This position guides key strategic projects and helps improve how teams work together across the company. What You Will Do Shape and advance strategic initiatives that impact multiple areas of the business Work closely with teams from different func…
Full-time|$155.6K/yr - $272.4K/yr|On-site|San Francisco, CA, US; New York, NY, US
Pinterest is a platform where millions discover creative ideas and capture memorable moments. The team behind Pinterest works to inspire innovation, support growth, and encourage employees to build careers that align with their ambitions. Diversity, flexibility, and a collaborative approach to problem-solving are valued throughout the company. AI is integrated into many aspects of Pinterest’s work, serving as a creative partner and expanding what’s possible for both users and employees. The hiring process places emphasis not only on technical knowledge, but also on how candidates approach challenges and explain their thinking. More information about Pinterest’s philosophy on AI in hiring can be found here. Role overview The Senior Sales Strategy and Operations Lead partners closely with advertising sales leaders to drive business performance. This position sits within the Sales Strategy & Operations (SS&O) team, which focuses on strategic planning, analytics, and operational effectiveness. The team’s work helps the sales organization make informed decisions, operate efficiently, and achieve revenue growth. This role involves leading initiatives across sales strategy, business performance, planning, and execution. Responsibilities include providing in-depth analysis, developing clear recommendations, and ensuring strong operational follow-through. The Senior Lead tracks key metrics, identifies risks and opportunities, and helps the team stay accountable for monetization targets. What makes a strong fit This position is ideal for someone with strong analytical skills who can navigate ambiguity and shift comfortably between long-term strategy and daily operations. Location This role is based in San Francisco, CA or New York, NY.
About BroccoliAt Broccoli, we are revolutionizing the home services industry with our cutting-edge AI operating system, targeting a $500 billion market. Our intelligent AI agents are deployed in HVAC, roofing, and other trades to efficiently manage customer interactions, job bookings, and lead capture.Supported by leading venture capitalists, we have successfully raised $25 million in Series A funding and are rapidly expanding. As we aim to quintuple our team by 2026, this is a unique opportunity to join us at an early stage and make a significant impact.The RoleWe are establishing a pivotal Strategy & Operations team that will be the backbone of our organization. This team will oversee the systems, processes, and analyses that empower our executive leadership, account teams, and sales teams to thrive as we grow.We are looking to hire multiple team members, organized around three key areas: GTM Strategy & Enablement, Post-Sales Strategy & Operations, and Executive Planning & Analytics.What You’ll DoGTM Strategy & EnablementCreate ROI dashboards and sales enablement tools.Define target customer segments and go-to-market strategies.Lead decisions on pricing and packaging.Develop partnerships and referral programs.Post-Sales Strategy & OperationsEstablish account dashboards and performance metrics.Design the account planning framework.Set cross-sell targets and incentive structures.Develop ROI reporting to enhance retention and expansion.Collaborate with marketing to drive cross-selling initiatives.Executive Planning & AnalyticsCreate and manage executive KPI dashboards.Establish performance targets and monitor outcomes.Prepare materials for board meetings and investor presentations.Lead special projects and conduct ad hoc analyses.
Role Overview Harvey is hiring an Operations Lead, Strategy in San Francisco. This role focuses on shaping operational processes and supporting strategic projects across the company. What You Will Do Work closely with teams from different departments to improve how operations run day to day Help design and implement new processes that support company goals Promote practical approaches to increase efficiency and support growth
At Comulate, we are revolutionizing the insurance back office through cutting-edge AI technology. Our innovative platform transforms costly and labor-intensive accounting processes, marking the first step in our vision to unlock the vast sums spent on manual insurance operations.Our Series B funding, announced in early 2025 and spearheaded by BOND & Workday, follows our record growth and ambitious expansion plans.
As the GTM Strategy & Operations Lead at Faire, you will play a pivotal role in shaping our go-to-market strategies and optimizing our operational processes. Your insights will drive our initiatives, ensuring we effectively reach and engage our target markets. You will collaborate with cross-functional teams to align our strategic vision and operational execution, ultimately supporting our growth objectives.
About Our TeamAt OpenAI, our mission is to develop safe artificial general intelligence (AGI) that benefits humanity as a whole. This ambitious endeavor brings together the world’s leading scientists, engineers, and business professionals within a collaborative lab environment.Our Go To Market (GTM) team plays a pivotal role in empowering customers to effectively utilize and implement our advanced AI products throughout their organizations. Comprising experts in Sales, Solutions, Support, Marketing, and Partnerships, our team focuses on creating impactful solutions that democratize access to AI technology.About the RoleAs a vital member of the GTM Operations team, the BDR Strategy & Operations Lead will enhance operational excellence and guide our GTM strategy to unlock the transformative potential of advanced AI models for our clients. This role is instrumental in optimizing systems, processes, and programs that facilitate pipeline generation.You will engage in refining inbound processes, designing outbound strategies, and reporting on funnel health to ensure our sales teams are positioned for success. Collaborating closely with Sales, Sales Strategy and Operations, Marketing, Enablement, and Systems teams, you will enhance lead management workflows, boost prospecting effectiveness, and develop scalable and repeatable pipeline generation initiatives.This is an exciting opportunity for individuals who excel at the initial stages of the sales funnel, focusing on quality, speed, and conversion, while being passionate about establishing operational frameworks that support high-growth sales teams.ResponsibilitiesEnhance lead enrichment, scoring, grading, and routing workflows to guarantee high-quality, well-prioritized lead delivery to the appropriate sales representatives.Collaborate with Systems teams to establish routing criteria and workflows within CRM and marketing automation tools.Develop and maintain reporting mechanisms to monitor lead and pipeline progression throughout the funnel—from lead to MQL to qualified opportunity.Identify gaps in pipeline creation and analyze funnel drop-offs by product, segment, region, and deal size.Assist in setting pipeline targets to ensure adequate coverage against objectives.
Full-time|$197.5K/yr - $271.5K/yr|On-site|San Francisco, CA
Faire connects independent retailers with unique products worldwide, supporting local businesses through its technology platform. The company focuses on helping retailers discover and source inventory that strengthens their communities. Role overview The Senior Lead, Go-To-Market Strategy & Operations will shape the fulfillment experience at Faire. This position has a direct impact on brand acquisition and the company’s long-term growth. The role involves leading major initiatives from planning through execution, analyzing fulfillment performance, and assessing brand health. Identifying new growth opportunities and turning insights into practical recommendations are key parts of the job. What you will do Oversee and drive strategic projects related to fulfillment and brand acquisition Conduct detailed analyses of fulfillment metrics and brand performance Spot new opportunities for growth and improvement Translate data and insights into actionable strategies Work closely with sales, operations, and leadership teams to implement recommendations quickly Present findings and strategies to Faire’s core leadership, influencing key decisions Collaboration and visibility This is a high-visibility role with regular interaction across multiple functions. The Senior Lead will work in a collaborative, data-driven setting and play a central part in how Faire attracts and retains essential brands. Who thrives here This role suits someone who enjoys making a measurable impact, works well in a collaborative and data-focused environment, and is comfortable presenting to senior leadership.
About UsAt Serval, we are pioneering the future of enterprise operations with our AI-native automation platform. Our innovative intelligent agents are designed to comprehend and execute real-world workflows end-to-end, effectively replacing outdated manual processes and inflexible legacy systems with adaptable, learning software solutions. Established in early 2024, we have already earned the trust of industry leaders such as General Motors, Notion, Perplexity, Vercel, Mercor, LangChain, and Verkada to streamline high-volume operational tasks across their organizations.At the heart of Serval is our agentic AI platform that translates natural language into robust, production-ready workflows. Our agents do more than respond; they analyze, interact with various systems, and enhance their performance through continuous learning. Our initial focus on operational use cases has rapidly expanded to a versatile AI automation layer that spans IT, HR, Finance, Security, Legal, and Engineering.Our mission is to eradicate repetitive tasks across the enterprise while empowering teams with the leverage provided by intelligent automation. In the long term, we aim to establish a universal AI operations layer — a cohesive system of agents that transcends business functions and drives the workflows essential for modern enterprises.Supported by esteemed investors such as Sequoia Capital, Redpoint Ventures, Meritech, First Round, and General Catalyst, and founded by leading figures in product and engineering from Verkada, we are on an exciting trajectory of growth.Role SummaryAs the Revenue Strategy & Operations Lead, you will be instrumental in designing the systems and processes that fuel the next phase of Serval's rapid growth. Your contributions will shape our territory models, segmentation frameworks, and quota allocations, enabling our sales organization to expand from 5 Account Executives to over 50 by the end of 2026.You will oversee the operational rhythm of our Go-To-Market (GTM) team, developing dashboards to establish the revenue organization's operational cadence, leading pipeline inspections, and forecasting. As the primary steward of our sales tools and data architecture, you will collaborate closely with Sales Leadership, Finance, Marketing, and the executive team to refine Serval's GTM strategy and enhance revenue productivity at every stage of the sales funnel.This is a unique opportunity to build a world-class sales engine from the ground up and serve as the founding architect of Serval's GTM operations function.Your ResponsibilitiesIn your first 90 days, you will:Establish foundational reporting and dashboards for pipeline management, productivity, and forecasting.Assess and optimize the design of our sales technology stack (Salesforce, HubSpot, etc.).
Full-time|On-site|New York City; San Francisco, CA
Join Twitch as a Senior Manager of Strategy and Operations, where you will play a pivotal role in shaping the strategic direction and operational excellence of our organization. You will lead cross-functional teams, drive initiatives to improve efficiency, and develop innovative strategies that align with our company goals. Your analytical skills and leadership will be key in guiding our strategic projects and enhancing our operational frameworks.
Join Canva as the Sales Strategy & Operations Lead for our Public Sector division, where you will play a pivotal role in shaping our strategic direction and driving operational excellence. As a key member of our team, you will collaborate closely with cross-functional stakeholders to develop and implement effective sales strategies that enhance our presence in the public sector.Your expertise will guide the optimization of sales processes and drive data-driven decision-making. This position offers an exciting opportunity to make a significant impact in a dynamic environment.
Full-time|$122.5K/yr - $263.5K/yr|On-site|San Francisco, CA
About FaireFaire is an innovative online wholesale marketplace that champions local businesses. Our vision is that independent retailers worldwide can thrive, generating more revenue collectively than giants like Walmart and Amazon. We harness the power of technology, data, and machine learning to connect a vibrant community of entrepreneurs. Imagine your favorite local boutique — we empower them to discover the finest products globally to stock their shelves. With the right tools and insights, we strive to ensure that small businesses can effectively compete with big box retailers and e-commerce behemoths.By fostering the growth of independent businesses, Faire is making a positive economic impact in local communities around the world. We’re seeking intelligent, resourceful, and passionate individuals to join us in propelling the shop local movement. If you have a strong belief in community, we invite you to become part of ours.About this RoleWe are in search of a Senior Lead of Strategy & Analytics to enhance our product decision-making processes. In this pivotal role, you will leverage a unique blend of analytical rigor, strategic insight, and execution capabilities to drive business growth. At Faire, you will lead mission-critical projects from inception to conclusion, collaborating cross-functionally with teams in Product, Data Science, Engineering, Design, and Finance to shape our strategic roadmap through insightful analysis and actionable recommendations.This position is ideal for someone eager to work as a high-impact individual contributor within a dynamic, collaborative, and data-centric environment, providing opportunities to engage with a diverse range of functions.
OpenAI is searching for a GTM Strategy & Operations Lead to support its Enterprise division in San Francisco. This position centers on developing and executing go-to-market strategies that foster enterprise growth. Role overview The GTM Strategy & Operations Lead will guide both strategic planning and day-to-day operations for OpenAI's enterprise products. The work directly influences how products are positioned and delivered to clients, with a focus on meeting evolving enterprise needs. Key responsibilities Shape and execute go-to-market strategies for enterprise offerings Drive operational improvements to support business growth Provide insights that inform product direction and market approach Ensure client expectations are understood and exceeded Location This role is based in San Francisco.
Full-time|$142.6K/yr - $198K/yr|Remote|San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States
At Mercury, we are revolutionizing the banking experience for ambitious companies. Our innovative financial platform is supported by a robust data system that users can trust.As we continue to scale, our revenue systems produce a wealth of information: insights from both remote and in-person engagements, automation tools, product usage metrics, lifecycle events, and analytics pipelines. Transforming this activity into clear and actionable intelligence—without fragile pipelines or the need for constant rework—is essential to our growth strategy.We are seeking a Data Strategy & Operations Lead to take charge of the data foundations that drive our revenue execution. This pivotal role will ensure that our revenue data remains reliable, interpretable, scalable, and actionable as our business evolves, empowering teams to make confident decisions based on data.In this position, you will report directly to the Head of Platforms & Infrastructure and will play a key role in shaping how Mercury models, governs, and operationalizes go-to-market (GTM) data. You will collaborate closely with teams in Data Engineering, Data Science, Solution Architecture, and Platform Engineering.
Join Airwallex as a Senior Associate in Operations StrategyAt Airwallex, we are redefining the financial landscape for businesses across the globe. We are the premier unified payments and financial platform, designed to empower over 200,000 companies worldwide – including industry leaders like Brex, Rippling, Navan, Qantas, and SHEIN. Our innovative infrastructure and software solutions enable seamless management of business accounts, payments, treasury, and embedded finance on a global scale.Founded in Melbourne, our dynamic team of over 2,000 talented individuals spans 26 offices worldwide. Valued at $8 billion and backed by top-tier investors such as T. Rowe Price, Visa, Mastercard, Robinhood Ventures, and Sequoia, Airwallex is poised to lead the future of global finance. If you are ready to tackle ambitious challenges and make a substantial impact, we invite you to be a part of our journey.Values We CherishWe seek builders with the energy of founders who are eager to make a real difference. You possess deep expertise in your role and are driven by our mission and operating principles. With a passion for speed and quality, you approach problems with curiosity and tackle them using first principles, ensuring a balance of agility and thoroughness.Your humility and collaborative spirit enable you to transform innovative ideas into tangible products, driving projects from inception to completion. You harness AI to enhance your efficiency and resolve challenges quickly. At Airwallex, you will confront complex, high-stakes issues alongside exceptional colleagues and have the opportunity to advance your career as we shape the future of global banking.About Our TeamThe Operations team at Airwallex is dedicated to ensuring our services and processes run smoothly and efficiently. We focus on optimizing workflows, enhancing operational efficiency, and delivering outstanding customer support. Through streamlining operations and implementing best practices, we contribute significantly to the company's growth and uphold our commitment to service excellence. Our mission is to provide an effortless experience for our customers and support Airwallex's goal of empowering businesses worldwide.Your RoleAs a Senior Associate in Operations Strategy, you will serve as a key problem solver and strategic partner to our Operations and business leaders. You will manage impactful projects across onboarding, risk management, payments, and support operations, ensuring successful execution from start to finish.
Join Airwallex as a Senior Manager, Strategy & OperationsAirwallex is revolutionizing the way global businesses manage payments and finances through our state-of-the-art unified platform. Our innovative technology supports over 200,000 companies globally, including notable names such as Brex, Rippling, Navan, Qantas, and SHEIN. With integrated solutions for business accounts, payments, spend management, treasury, and embedded finance, we are reshaping the financial landscape.Founded in Melbourne, our diverse team of over 2,000 talented professionals spans 26 offices worldwide. Valued at $8 billion and supported by top-tier investors like T. Rowe Price, Visa, Mastercard, and Sequoia, Airwallex is at the forefront of the future of global payments. If you're ready to tackle ambitious challenges and make a meaningful impact, we invite you to join us.What We ValueWe seek innovative builders with a founder’s mindset who thrive on making a real difference, experiencing rapid learning, and taking full ownership of their work. You should possess strong expertise, exceptional analytical skills, and a passion for our mission and operating principles. You are quick in your decision-making, curious in your investigations, and adept at balancing speed with thoroughness.As a humble team player, you convert innovative ideas into tangible products and ensure tasks are completed from start to finish. Utilizing AI to enhance productivity and expedite problem-solving, you will confront complex, high-stakes challenges alongside exceptional colleagues while advancing your career in the evolving realm of global banking. If this resonates with you, let's collaborate to create what's next.About Our TeamThe Strategy & Operations team is crucial to driving growth and enhancing efficiency at Airwallex. Our collaborative group of analysts, strategists, and operations experts is dedicated to turning visionary strategies into actionable plans. By leveraging data insights and strong problem-solving capabilities, we optimize processes, identify growth opportunities, and ensure that Airwallex operates effectively and efficiently at scale.Your RoleIn this role, you will be a hands-on senior leader responsible for steering partnerships and go-to-market operations, guiding the business from initial customer engagement to scalable and repeatable growth. You will design and implement our partnership strategies...
Full-time|$87K/yr - $128K/yr|On-site|San Francisco, CA; New York, NY; Seattle, WA; Chicago, IL; Los Angeles, CA; Tempe, AZ; Washington D.C.
About the TeamJoin our dynamic Advertising & Promotions team at DoorDash, where we bridge the gap between e-commerce and advertising. Our mission is to deliver impactful digital solutions that empower advertisers to connect with diverse audiences, including consumers, dashers, and merchants. In this role, you will provide invaluable insights that enhance our Ads Team and support our advertisers.About the RoleLead the management and execution of campaign and business reporting for our top advertising partners.Develop insightful case studies and be the go-to subject matter expert on our comprehensive suite of marketing solutions.Analyze trends and craft actionable recommendations for clients to optimize their business strategies.Collaborate with our Account Management and Sales teams to enhance their sales strategies and effectiveness.Work closely with cross-functional teams, including sales, marketing, analytics, and product development.You’re excited about this opportunity because you will…Build - You thrive on leveraging data to create insights that support sales and account teams, as well as clients.Operate - You are not afraid to dive into the details and get your hands dirty.Problem Solve - You enjoy tackling complex problems and deriving answers through data analysis.Partner - You have experience collaborating with sales and account teams, understanding their needs, and helping them achieve their objectives.We’re excited about you because…You possess 2-5 years of experience in analytics, consulting, strategy & operations, or related fields, with a preference for high-growth startup experience.You are proficient in SQL, with intermediate to advanced skills.You have experience with Excel and PowerPoint (or Google Sheets and Google Slides).You are adept at managing multiple projects and priorities while consistently meeting deadlines.You have a proven track record of leveraging insights to drive business success in complex environments.
About the RoleWe are seeking a dynamic Special Projects Lead in Business Strategy & Operations to amplify the influence of Global GTM Data Science and AI Solutions at OpenAI. This pivotal role combines strategy, operations, market intelligence, enablement, and execution. You will collaborate across GTM, RevOps, Data Science, and leadership to pinpoint opportunities, spearhead high-priority strategic initiatives, and operationalize AI-driven solutions that enhance commercial results.This high-impact position is ideal for a strategic thinker with a strong execution focus and a deep understanding of AI, who possesses excellent business acumen and a proactive mindset. You should feel at ease navigating between executive-level business reviews, cross-functional problem-solving, and creating practical materials that facilitate the adoption of new data science solutions by our teams.What You’ll DoLead special projects within Global GTM Data Science and AI Solutions, overseeing everything from strategy formulation to execution.Develop and scale competitive intelligence capabilities to guide GTM priorities, competitive positioning, and commercial prospects.Coordinate business performance updates for the CRO, delivering executive-ready insights, metrics, and narratives.Create enablement materials that facilitate the adoption of GTM data solutions and tools across sales and related teams.Translate complex analyses and AI capabilities into straightforward, actionable recommendations for business stakeholders.Define operating rhythms, business review cadences, and scalable processes for the organization.Support strategic planning, operational reviews, and significant leadership communications.Transform ambiguity into clarity on fast-paced, high-priority challenges.Act as a liaison between technical and business teams to ensure AI solutions are practical, embraced, and linked to measurable business impacts.What We’re Looking For8+ years of experience in strategy, business operations, or consulting, preferably in rapidly growing technology environments.Experience in top-tier consulting firms such as McKinsey, BCG, or Bain, with a track record of driving strategic and operational initiatives.Strong grasp of business performance management, commercial metrics, and executive reporting.Proven experience collaborating closely with RevOps, sales, and business operations teams.
Full-time|$200K/yr - $240K/yr|On-site|San Francisco (CA), Denver (CO), New York (NY)
Candid Health is seeking a dynamic Finance & Strategy Lead to spearhead analytical decision-making and propel our remarkable growth trajectory of over 200% year-on-year. In this pivotal role, you will not only manage financial planning but also collaborate closely with teams in Sales, Product, Engineering, and Operations to drive impactful business execution and growth.Your responsibilities will encompass defining our unit economics, refining our go-to-market strategies, advising on pricing and packaging, and developing forecasting models that will shape our long-term strategy.Key ResponsibilitiesStrategic Planning & Analysis: Lead revenue forecasting efforts, including annual plans, quarterly forecasts, and monthly reporting. Shape the narrative for board meetings and investor relations.Unit Economics & Pricing: Conduct in-depth analyses of our gross margins and define customer acquisition cost (CAC) and customer lifetime value (LTV) by segment. Collaborate with Sales and Product to refine pricing models for our Software and Services offerings, supporting the introduction of new products.Capital Allocation: Execute thorough analyses on total addressable market (TAM), new product opportunities, partnerships, and M&A strategies to ensure optimal capital deployment towards high-leverage outcomes.AI-Driven Forecasting: Move beyond traditional Excel updates by implementing AI-enhanced financial planning and analysis (FP&A) tools/systems to automate variance analysis and rolling forecasts, enabling a focus on strategic initiatives rather than performance tracking.QualificationsExperience: A minimum of 8 years of finance experience, encompassing strategic finance, investment banking, consulting, and buy-side investing, with a proven track record in forecasting and analytical decision-making within a high-growth environment.Analytical Expertise: A natural model-builder with a knack for data-driven decision-making. High proficiency in Excel/Google Sheets is essential, and familiarity with SQL for data extraction is highly desirable.Communication Skills: Ability to distill complex financial data into compelling narratives for non-finance stakeholders. The ideal candidate merges deep financial knowledge with operational leadership acumen, comfortable navigating detailed financial models and collaborating with executives on long-term strategies.Multiplier Mindset: A player-coach who aspires to create templates and systems independently. Proactively seeks opportunities to leverage AI and innovative tools for enhanced efficiency.
Full-time|On-site|San Francisco, CA | New York City, NY
About Anthropic Anthropic builds trustworthy, interpretable, and controllable AI systems. The team’s mission is to make AI technology safe and beneficial for both users and society. Researchers, engineers, policy experts, and business leaders work together to develop AI solutions with real-world impact. Role Overview The Sales Strategy & Operational Excellence Lead will strengthen the operations of Anthropic’s go-to-market team. As the company’s commercial activities expand, operational discipline becomes essential: from structured weekly forecast calls, to a clear planning cycle with transparent timelines, to unified standards recognized by both Sales and Strategy teams. This position plays a central role in the Chief Commercial Officer’s operational rhythm. The Lead connects Sales leadership, Revenue Operations, Finance, and Systems, ensuring that each group has accurate and timely information. Weekly, the role focuses on maintaining reliable forecast and pipeline reviews. Quarterly, it involves facilitating target setting and quota allocation. Annually, the Lead manages the full planning cycle, aligning territories, capacity, compensation, and targets so that all are delivered on time. What You Will Do Coordinate and improve operational processes for the go-to-market team Drive weekly forecast and pipeline review accuracy, providing dependable data to leadership Facilitate quarterly target setting and quota distribution across teams Oversee annual planning to synchronize territories, capacity, compensation, and targets Serve as the key liaison among Sales leadership, Revenue Operations, Finance, and Systems Who Thrives in This Role Organizes complex processes and brings structure to scattered information Transforms data from multiple sources into clear, documented standards Understands deadlines and accountability, and manages cross-functional partners without direct authority Builds strong operational processes in a fast-changing business setting Location San Francisco, CA or New York City, NY
Full-time|On-site|San Francisco, CA, US; Los Angeles, CA, US
Role Overview Pinterest is hiring a Senior Strategy and Operations Lead based in San Francisco or Los Angeles. This position guides key strategic projects and helps improve how teams work together across the company. What You Will Do Shape and advance strategic initiatives that impact multiple areas of the business Work closely with teams from different func…
Full-time|$155.6K/yr - $272.4K/yr|On-site|San Francisco, CA, US; New York, NY, US
Pinterest is a platform where millions discover creative ideas and capture memorable moments. The team behind Pinterest works to inspire innovation, support growth, and encourage employees to build careers that align with their ambitions. Diversity, flexibility, and a collaborative approach to problem-solving are valued throughout the company. AI is integrated into many aspects of Pinterest’s work, serving as a creative partner and expanding what’s possible for both users and employees. The hiring process places emphasis not only on technical knowledge, but also on how candidates approach challenges and explain their thinking. More information about Pinterest’s philosophy on AI in hiring can be found here. Role overview The Senior Sales Strategy and Operations Lead partners closely with advertising sales leaders to drive business performance. This position sits within the Sales Strategy & Operations (SS&O) team, which focuses on strategic planning, analytics, and operational effectiveness. The team’s work helps the sales organization make informed decisions, operate efficiently, and achieve revenue growth. This role involves leading initiatives across sales strategy, business performance, planning, and execution. Responsibilities include providing in-depth analysis, developing clear recommendations, and ensuring strong operational follow-through. The Senior Lead tracks key metrics, identifies risks and opportunities, and helps the team stay accountable for monetization targets. What makes a strong fit This position is ideal for someone with strong analytical skills who can navigate ambiguity and shift comfortably between long-term strategy and daily operations. Location This role is based in San Francisco, CA or New York, NY.
About BroccoliAt Broccoli, we are revolutionizing the home services industry with our cutting-edge AI operating system, targeting a $500 billion market. Our intelligent AI agents are deployed in HVAC, roofing, and other trades to efficiently manage customer interactions, job bookings, and lead capture.Supported by leading venture capitalists, we have successfully raised $25 million in Series A funding and are rapidly expanding. As we aim to quintuple our team by 2026, this is a unique opportunity to join us at an early stage and make a significant impact.The RoleWe are establishing a pivotal Strategy & Operations team that will be the backbone of our organization. This team will oversee the systems, processes, and analyses that empower our executive leadership, account teams, and sales teams to thrive as we grow.We are looking to hire multiple team members, organized around three key areas: GTM Strategy & Enablement, Post-Sales Strategy & Operations, and Executive Planning & Analytics.What You’ll DoGTM Strategy & EnablementCreate ROI dashboards and sales enablement tools.Define target customer segments and go-to-market strategies.Lead decisions on pricing and packaging.Develop partnerships and referral programs.Post-Sales Strategy & OperationsEstablish account dashboards and performance metrics.Design the account planning framework.Set cross-sell targets and incentive structures.Develop ROI reporting to enhance retention and expansion.Collaborate with marketing to drive cross-selling initiatives.Executive Planning & AnalyticsCreate and manage executive KPI dashboards.Establish performance targets and monitor outcomes.Prepare materials for board meetings and investor presentations.Lead special projects and conduct ad hoc analyses.
Role Overview Harvey is hiring an Operations Lead, Strategy in San Francisco. This role focuses on shaping operational processes and supporting strategic projects across the company. What You Will Do Work closely with teams from different departments to improve how operations run day to day Help design and implement new processes that support company goals Promote practical approaches to increase efficiency and support growth
At Comulate, we are revolutionizing the insurance back office through cutting-edge AI technology. Our innovative platform transforms costly and labor-intensive accounting processes, marking the first step in our vision to unlock the vast sums spent on manual insurance operations.Our Series B funding, announced in early 2025 and spearheaded by BOND & Workday, follows our record growth and ambitious expansion plans.
As the GTM Strategy & Operations Lead at Faire, you will play a pivotal role in shaping our go-to-market strategies and optimizing our operational processes. Your insights will drive our initiatives, ensuring we effectively reach and engage our target markets. You will collaborate with cross-functional teams to align our strategic vision and operational execution, ultimately supporting our growth objectives.
About Our TeamAt OpenAI, our mission is to develop safe artificial general intelligence (AGI) that benefits humanity as a whole. This ambitious endeavor brings together the world’s leading scientists, engineers, and business professionals within a collaborative lab environment.Our Go To Market (GTM) team plays a pivotal role in empowering customers to effectively utilize and implement our advanced AI products throughout their organizations. Comprising experts in Sales, Solutions, Support, Marketing, and Partnerships, our team focuses on creating impactful solutions that democratize access to AI technology.About the RoleAs a vital member of the GTM Operations team, the BDR Strategy & Operations Lead will enhance operational excellence and guide our GTM strategy to unlock the transformative potential of advanced AI models for our clients. This role is instrumental in optimizing systems, processes, and programs that facilitate pipeline generation.You will engage in refining inbound processes, designing outbound strategies, and reporting on funnel health to ensure our sales teams are positioned for success. Collaborating closely with Sales, Sales Strategy and Operations, Marketing, Enablement, and Systems teams, you will enhance lead management workflows, boost prospecting effectiveness, and develop scalable and repeatable pipeline generation initiatives.This is an exciting opportunity for individuals who excel at the initial stages of the sales funnel, focusing on quality, speed, and conversion, while being passionate about establishing operational frameworks that support high-growth sales teams.ResponsibilitiesEnhance lead enrichment, scoring, grading, and routing workflows to guarantee high-quality, well-prioritized lead delivery to the appropriate sales representatives.Collaborate with Systems teams to establish routing criteria and workflows within CRM and marketing automation tools.Develop and maintain reporting mechanisms to monitor lead and pipeline progression throughout the funnel—from lead to MQL to qualified opportunity.Identify gaps in pipeline creation and analyze funnel drop-offs by product, segment, region, and deal size.Assist in setting pipeline targets to ensure adequate coverage against objectives.
Full-time|$197.5K/yr - $271.5K/yr|On-site|San Francisco, CA
Faire connects independent retailers with unique products worldwide, supporting local businesses through its technology platform. The company focuses on helping retailers discover and source inventory that strengthens their communities. Role overview The Senior Lead, Go-To-Market Strategy & Operations will shape the fulfillment experience at Faire. This position has a direct impact on brand acquisition and the company’s long-term growth. The role involves leading major initiatives from planning through execution, analyzing fulfillment performance, and assessing brand health. Identifying new growth opportunities and turning insights into practical recommendations are key parts of the job. What you will do Oversee and drive strategic projects related to fulfillment and brand acquisition Conduct detailed analyses of fulfillment metrics and brand performance Spot new opportunities for growth and improvement Translate data and insights into actionable strategies Work closely with sales, operations, and leadership teams to implement recommendations quickly Present findings and strategies to Faire’s core leadership, influencing key decisions Collaboration and visibility This is a high-visibility role with regular interaction across multiple functions. The Senior Lead will work in a collaborative, data-driven setting and play a central part in how Faire attracts and retains essential brands. Who thrives here This role suits someone who enjoys making a measurable impact, works well in a collaborative and data-focused environment, and is comfortable presenting to senior leadership.
About UsAt Serval, we are pioneering the future of enterprise operations with our AI-native automation platform. Our innovative intelligent agents are designed to comprehend and execute real-world workflows end-to-end, effectively replacing outdated manual processes and inflexible legacy systems with adaptable, learning software solutions. Established in early 2024, we have already earned the trust of industry leaders such as General Motors, Notion, Perplexity, Vercel, Mercor, LangChain, and Verkada to streamline high-volume operational tasks across their organizations.At the heart of Serval is our agentic AI platform that translates natural language into robust, production-ready workflows. Our agents do more than respond; they analyze, interact with various systems, and enhance their performance through continuous learning. Our initial focus on operational use cases has rapidly expanded to a versatile AI automation layer that spans IT, HR, Finance, Security, Legal, and Engineering.Our mission is to eradicate repetitive tasks across the enterprise while empowering teams with the leverage provided by intelligent automation. In the long term, we aim to establish a universal AI operations layer — a cohesive system of agents that transcends business functions and drives the workflows essential for modern enterprises.Supported by esteemed investors such as Sequoia Capital, Redpoint Ventures, Meritech, First Round, and General Catalyst, and founded by leading figures in product and engineering from Verkada, we are on an exciting trajectory of growth.Role SummaryAs the Revenue Strategy & Operations Lead, you will be instrumental in designing the systems and processes that fuel the next phase of Serval's rapid growth. Your contributions will shape our territory models, segmentation frameworks, and quota allocations, enabling our sales organization to expand from 5 Account Executives to over 50 by the end of 2026.You will oversee the operational rhythm of our Go-To-Market (GTM) team, developing dashboards to establish the revenue organization's operational cadence, leading pipeline inspections, and forecasting. As the primary steward of our sales tools and data architecture, you will collaborate closely with Sales Leadership, Finance, Marketing, and the executive team to refine Serval's GTM strategy and enhance revenue productivity at every stage of the sales funnel.This is a unique opportunity to build a world-class sales engine from the ground up and serve as the founding architect of Serval's GTM operations function.Your ResponsibilitiesIn your first 90 days, you will:Establish foundational reporting and dashboards for pipeline management, productivity, and forecasting.Assess and optimize the design of our sales technology stack (Salesforce, HubSpot, etc.).
Full-time|On-site|New York City; San Francisco, CA
Join Twitch as a Senior Manager of Strategy and Operations, where you will play a pivotal role in shaping the strategic direction and operational excellence of our organization. You will lead cross-functional teams, drive initiatives to improve efficiency, and develop innovative strategies that align with our company goals. Your analytical skills and leadership will be key in guiding our strategic projects and enhancing our operational frameworks.
Join Canva as the Sales Strategy & Operations Lead for our Public Sector division, where you will play a pivotal role in shaping our strategic direction and driving operational excellence. As a key member of our team, you will collaborate closely with cross-functional stakeholders to develop and implement effective sales strategies that enhance our presence in the public sector.Your expertise will guide the optimization of sales processes and drive data-driven decision-making. This position offers an exciting opportunity to make a significant impact in a dynamic environment.
Full-time|$122.5K/yr - $263.5K/yr|On-site|San Francisco, CA
About FaireFaire is an innovative online wholesale marketplace that champions local businesses. Our vision is that independent retailers worldwide can thrive, generating more revenue collectively than giants like Walmart and Amazon. We harness the power of technology, data, and machine learning to connect a vibrant community of entrepreneurs. Imagine your favorite local boutique — we empower them to discover the finest products globally to stock their shelves. With the right tools and insights, we strive to ensure that small businesses can effectively compete with big box retailers and e-commerce behemoths.By fostering the growth of independent businesses, Faire is making a positive economic impact in local communities around the world. We’re seeking intelligent, resourceful, and passionate individuals to join us in propelling the shop local movement. If you have a strong belief in community, we invite you to become part of ours.About this RoleWe are in search of a Senior Lead of Strategy & Analytics to enhance our product decision-making processes. In this pivotal role, you will leverage a unique blend of analytical rigor, strategic insight, and execution capabilities to drive business growth. At Faire, you will lead mission-critical projects from inception to conclusion, collaborating cross-functionally with teams in Product, Data Science, Engineering, Design, and Finance to shape our strategic roadmap through insightful analysis and actionable recommendations.This position is ideal for someone eager to work as a high-impact individual contributor within a dynamic, collaborative, and data-centric environment, providing opportunities to engage with a diverse range of functions.
OpenAI is searching for a GTM Strategy & Operations Lead to support its Enterprise division in San Francisco. This position centers on developing and executing go-to-market strategies that foster enterprise growth. Role overview The GTM Strategy & Operations Lead will guide both strategic planning and day-to-day operations for OpenAI's enterprise products. The work directly influences how products are positioned and delivered to clients, with a focus on meeting evolving enterprise needs. Key responsibilities Shape and execute go-to-market strategies for enterprise offerings Drive operational improvements to support business growth Provide insights that inform product direction and market approach Ensure client expectations are understood and exceeded Location This role is based in San Francisco.
Full-time|$142.6K/yr - $198K/yr|Remote|San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States
At Mercury, we are revolutionizing the banking experience for ambitious companies. Our innovative financial platform is supported by a robust data system that users can trust.As we continue to scale, our revenue systems produce a wealth of information: insights from both remote and in-person engagements, automation tools, product usage metrics, lifecycle events, and analytics pipelines. Transforming this activity into clear and actionable intelligence—without fragile pipelines or the need for constant rework—is essential to our growth strategy.We are seeking a Data Strategy & Operations Lead to take charge of the data foundations that drive our revenue execution. This pivotal role will ensure that our revenue data remains reliable, interpretable, scalable, and actionable as our business evolves, empowering teams to make confident decisions based on data.In this position, you will report directly to the Head of Platforms & Infrastructure and will play a key role in shaping how Mercury models, governs, and operationalizes go-to-market (GTM) data. You will collaborate closely with teams in Data Engineering, Data Science, Solution Architecture, and Platform Engineering.
Join Airwallex as a Senior Associate in Operations StrategyAt Airwallex, we are redefining the financial landscape for businesses across the globe. We are the premier unified payments and financial platform, designed to empower over 200,000 companies worldwide – including industry leaders like Brex, Rippling, Navan, Qantas, and SHEIN. Our innovative infrastructure and software solutions enable seamless management of business accounts, payments, treasury, and embedded finance on a global scale.Founded in Melbourne, our dynamic team of over 2,000 talented individuals spans 26 offices worldwide. Valued at $8 billion and backed by top-tier investors such as T. Rowe Price, Visa, Mastercard, Robinhood Ventures, and Sequoia, Airwallex is poised to lead the future of global finance. If you are ready to tackle ambitious challenges and make a substantial impact, we invite you to be a part of our journey.Values We CherishWe seek builders with the energy of founders who are eager to make a real difference. You possess deep expertise in your role and are driven by our mission and operating principles. With a passion for speed and quality, you approach problems with curiosity and tackle them using first principles, ensuring a balance of agility and thoroughness.Your humility and collaborative spirit enable you to transform innovative ideas into tangible products, driving projects from inception to completion. You harness AI to enhance your efficiency and resolve challenges quickly. At Airwallex, you will confront complex, high-stakes issues alongside exceptional colleagues and have the opportunity to advance your career as we shape the future of global banking.About Our TeamThe Operations team at Airwallex is dedicated to ensuring our services and processes run smoothly and efficiently. We focus on optimizing workflows, enhancing operational efficiency, and delivering outstanding customer support. Through streamlining operations and implementing best practices, we contribute significantly to the company's growth and uphold our commitment to service excellence. Our mission is to provide an effortless experience for our customers and support Airwallex's goal of empowering businesses worldwide.Your RoleAs a Senior Associate in Operations Strategy, you will serve as a key problem solver and strategic partner to our Operations and business leaders. You will manage impactful projects across onboarding, risk management, payments, and support operations, ensuring successful execution from start to finish.
Join Airwallex as a Senior Manager, Strategy & OperationsAirwallex is revolutionizing the way global businesses manage payments and finances through our state-of-the-art unified platform. Our innovative technology supports over 200,000 companies globally, including notable names such as Brex, Rippling, Navan, Qantas, and SHEIN. With integrated solutions for business accounts, payments, spend management, treasury, and embedded finance, we are reshaping the financial landscape.Founded in Melbourne, our diverse team of over 2,000 talented professionals spans 26 offices worldwide. Valued at $8 billion and supported by top-tier investors like T. Rowe Price, Visa, Mastercard, and Sequoia, Airwallex is at the forefront of the future of global payments. If you're ready to tackle ambitious challenges and make a meaningful impact, we invite you to join us.What We ValueWe seek innovative builders with a founder’s mindset who thrive on making a real difference, experiencing rapid learning, and taking full ownership of their work. You should possess strong expertise, exceptional analytical skills, and a passion for our mission and operating principles. You are quick in your decision-making, curious in your investigations, and adept at balancing speed with thoroughness.As a humble team player, you convert innovative ideas into tangible products and ensure tasks are completed from start to finish. Utilizing AI to enhance productivity and expedite problem-solving, you will confront complex, high-stakes challenges alongside exceptional colleagues while advancing your career in the evolving realm of global banking. If this resonates with you, let's collaborate to create what's next.About Our TeamThe Strategy & Operations team is crucial to driving growth and enhancing efficiency at Airwallex. Our collaborative group of analysts, strategists, and operations experts is dedicated to turning visionary strategies into actionable plans. By leveraging data insights and strong problem-solving capabilities, we optimize processes, identify growth opportunities, and ensure that Airwallex operates effectively and efficiently at scale.Your RoleIn this role, you will be a hands-on senior leader responsible for steering partnerships and go-to-market operations, guiding the business from initial customer engagement to scalable and repeatable growth. You will design and implement our partnership strategies...
Full-time|$87K/yr - $128K/yr|On-site|San Francisco, CA; New York, NY; Seattle, WA; Chicago, IL; Los Angeles, CA; Tempe, AZ; Washington D.C.
About the TeamJoin our dynamic Advertising & Promotions team at DoorDash, where we bridge the gap between e-commerce and advertising. Our mission is to deliver impactful digital solutions that empower advertisers to connect with diverse audiences, including consumers, dashers, and merchants. In this role, you will provide invaluable insights that enhance our Ads Team and support our advertisers.About the RoleLead the management and execution of campaign and business reporting for our top advertising partners.Develop insightful case studies and be the go-to subject matter expert on our comprehensive suite of marketing solutions.Analyze trends and craft actionable recommendations for clients to optimize their business strategies.Collaborate with our Account Management and Sales teams to enhance their sales strategies and effectiveness.Work closely with cross-functional teams, including sales, marketing, analytics, and product development.You’re excited about this opportunity because you will…Build - You thrive on leveraging data to create insights that support sales and account teams, as well as clients.Operate - You are not afraid to dive into the details and get your hands dirty.Problem Solve - You enjoy tackling complex problems and deriving answers through data analysis.Partner - You have experience collaborating with sales and account teams, understanding their needs, and helping them achieve their objectives.We’re excited about you because…You possess 2-5 years of experience in analytics, consulting, strategy & operations, or related fields, with a preference for high-growth startup experience.You are proficient in SQL, with intermediate to advanced skills.You have experience with Excel and PowerPoint (or Google Sheets and Google Slides).You are adept at managing multiple projects and priorities while consistently meeting deadlines.You have a proven track record of leveraging insights to drive business success in complex environments.
About the RoleWe are seeking a dynamic Special Projects Lead in Business Strategy & Operations to amplify the influence of Global GTM Data Science and AI Solutions at OpenAI. This pivotal role combines strategy, operations, market intelligence, enablement, and execution. You will collaborate across GTM, RevOps, Data Science, and leadership to pinpoint opportunities, spearhead high-priority strategic initiatives, and operationalize AI-driven solutions that enhance commercial results.This high-impact position is ideal for a strategic thinker with a strong execution focus and a deep understanding of AI, who possesses excellent business acumen and a proactive mindset. You should feel at ease navigating between executive-level business reviews, cross-functional problem-solving, and creating practical materials that facilitate the adoption of new data science solutions by our teams.What You’ll DoLead special projects within Global GTM Data Science and AI Solutions, overseeing everything from strategy formulation to execution.Develop and scale competitive intelligence capabilities to guide GTM priorities, competitive positioning, and commercial prospects.Coordinate business performance updates for the CRO, delivering executive-ready insights, metrics, and narratives.Create enablement materials that facilitate the adoption of GTM data solutions and tools across sales and related teams.Translate complex analyses and AI capabilities into straightforward, actionable recommendations for business stakeholders.Define operating rhythms, business review cadences, and scalable processes for the organization.Support strategic planning, operational reviews, and significant leadership communications.Transform ambiguity into clarity on fast-paced, high-priority challenges.Act as a liaison between technical and business teams to ensure AI solutions are practical, embraced, and linked to measurable business impacts.What We’re Looking For8+ years of experience in strategy, business operations, or consulting, preferably in rapidly growing technology environments.Experience in top-tier consulting firms such as McKinsey, BCG, or Bain, with a track record of driving strategic and operational initiatives.Strong grasp of business performance management, commercial metrics, and executive reporting.Proven experience collaborating closely with RevOps, sales, and business operations teams.
Full-time|$200K/yr - $240K/yr|On-site|San Francisco (CA), Denver (CO), New York (NY)
Candid Health is seeking a dynamic Finance & Strategy Lead to spearhead analytical decision-making and propel our remarkable growth trajectory of over 200% year-on-year. In this pivotal role, you will not only manage financial planning but also collaborate closely with teams in Sales, Product, Engineering, and Operations to drive impactful business execution and growth.Your responsibilities will encompass defining our unit economics, refining our go-to-market strategies, advising on pricing and packaging, and developing forecasting models that will shape our long-term strategy.Key ResponsibilitiesStrategic Planning & Analysis: Lead revenue forecasting efforts, including annual plans, quarterly forecasts, and monthly reporting. Shape the narrative for board meetings and investor relations.Unit Economics & Pricing: Conduct in-depth analyses of our gross margins and define customer acquisition cost (CAC) and customer lifetime value (LTV) by segment. Collaborate with Sales and Product to refine pricing models for our Software and Services offerings, supporting the introduction of new products.Capital Allocation: Execute thorough analyses on total addressable market (TAM), new product opportunities, partnerships, and M&A strategies to ensure optimal capital deployment towards high-leverage outcomes.AI-Driven Forecasting: Move beyond traditional Excel updates by implementing AI-enhanced financial planning and analysis (FP&A) tools/systems to automate variance analysis and rolling forecasts, enabling a focus on strategic initiatives rather than performance tracking.QualificationsExperience: A minimum of 8 years of finance experience, encompassing strategic finance, investment banking, consulting, and buy-side investing, with a proven track record in forecasting and analytical decision-making within a high-growth environment.Analytical Expertise: A natural model-builder with a knack for data-driven decision-making. High proficiency in Excel/Google Sheets is essential, and familiarity with SQL for data extraction is highly desirable.Communication Skills: Ability to distill complex financial data into compelling narratives for non-finance stakeholders. The ideal candidate merges deep financial knowledge with operational leadership acumen, comfortable navigating detailed financial models and collaborating with executives on long-term strategies.Multiplier Mindset: A player-coach who aspires to create templates and systems independently. Proactively seeks opportunities to leverage AI and innovative tools for enhanced efficiency.
Full-time|On-site|San Francisco, CA | New York City, NY
About Anthropic Anthropic builds trustworthy, interpretable, and controllable AI systems. The team’s mission is to make AI technology safe and beneficial for both users and society. Researchers, engineers, policy experts, and business leaders work together to develop AI solutions with real-world impact. Role Overview The Sales Strategy & Operational Excellence Lead will strengthen the operations of Anthropic’s go-to-market team. As the company’s commercial activities expand, operational discipline becomes essential: from structured weekly forecast calls, to a clear planning cycle with transparent timelines, to unified standards recognized by both Sales and Strategy teams. This position plays a central role in the Chief Commercial Officer’s operational rhythm. The Lead connects Sales leadership, Revenue Operations, Finance, and Systems, ensuring that each group has accurate and timely information. Weekly, the role focuses on maintaining reliable forecast and pipeline reviews. Quarterly, it involves facilitating target setting and quota allocation. Annually, the Lead manages the full planning cycle, aligning territories, capacity, compensation, and targets so that all are delivered on time. What You Will Do Coordinate and improve operational processes for the go-to-market team Drive weekly forecast and pipeline review accuracy, providing dependable data to leadership Facilitate quarterly target setting and quota distribution across teams Oversee annual planning to synchronize territories, capacity, compensation, and targets Serve as the key liaison among Sales leadership, Revenue Operations, Finance, and Systems Who Thrives in This Role Organizes complex processes and brings structure to scattered information Transforms data from multiple sources into clear, documented standards Understands deadlines and accountability, and manages cross-functional partners without direct authority Builds strong operational processes in a fast-changing business setting Location San Francisco, CA or New York City, NY
