Senior Operations Analyst

OverviewThe Senior Operations Analyst plays a pivotal role in enhancing core financial operations, ensuring precision in reporting, adherence to internal policies, and delivering operational excellence across finance and accounting functions. This position requires close collaboration with cross-functional teams to manage financial data, oversee system workf…

Join our team as an Operations Analyst, where you will play a crucial role in optimizing our processes and improving operational efficiency. Your analytical skills will contribute to data-driven decision making, helping us to achieve our strategic goals.

For over two decades, Smartsheet has empowered individuals and teams to achieve their goals—whatever they may be. From efficient work management to innovative, scalable solutions, we’ve consistently embraced a flow-driven approach. Our tools are designed to help teams automate tedious tasks, reveal valuable insights, and scale operations intelligently. More than just tools, we’re creating an environment where creativity thrives, enabling you to think big, take decisive action, and unlock work that truly matters. It’s at the intersection of challenge and purpose, where passion evolves into progress, that we experience the magic of meaningful work every day.Smartsheet is looking for a Services Operations Analyst to take ownership of specific aspects of Professional Services Operations while assisting with broader initiatives guided by senior team members. This position operates with a moderate level of autonomy, manages intricate operational tasks, and acts as a primary resource for standard to semi-complex inquiries, while directing highly complex or unconventional issues to the Sr. Services Operations Analyst or Manager.This position reports to the Sr. Manager of Services Operations (US). This role is open for remote work within Costa Rica. Candidates must be residents of Costa Rica.

Join Veeam Software as an Associate Customer Data Operations Analyst in San Jose, Costa Rica. In this pivotal role, you will support the management and optimization of customer data to enhance operational efficiency. Your analytical skills will be key in identifying trends and recommending improvements that drive better customer experiences.

Archer is a pioneering aerospace company located in San Jose, California, dedicated to revolutionizing air travel through the development of an all-electric vertical takeoff and landing aircraft. Our mission is to enhance sustainable air mobility, designing aircraft that can carry four passengers while minimizing noise pollution.At Archer, we tackle ambitious challenges and believe that a diverse workforce fosters smarter solutions and better insights. We are committed to creating an equitable and inclusive workplace that celebrates the unique contributions of every team member, driving us all toward success.The Senior Payroll Analyst will undertake complex administrative and accounting responsibilities essential for processing payroll for both exempt and non-exempt employees across multiple states and globally. This role demands strict adherence to company policies, federal, state, and local payroll tax regulations, and requires exceptional accuracy and judgment under tight deadlines.

Join our dynamic team at 8x8 Inc. as a Senior Pricing Analyst, where you will play a pivotal role in shaping pricing strategies that drive profitability and market competitiveness. You will analyze market trends, evaluate pricing structures, and collaborate with cross-functional teams to optimize pricing models. Your analytical skills and strategic thinking will be key in enhancing our pricing frameworks and ensuring alignment with business goals.

Collaboration Fuels Our Success. Roku is Transforming the Television ExperienceAs the leading TV streaming platform in the U.S., Canada, and Mexico, Roku is committed to revolutionizing how viewers engage with television. We are dedicated to connecting consumers with their favorite content while empowering content publishers to grow their audiences and offering advertisers unique engagement opportunities.From your very first day at Roku, you will play a significant role in our journey. Join our rapidly expanding public company where every individual contributes to our collective success. Seize the opportunity to delight millions of TV streamers globally while gaining invaluable experience across diverse disciplines. About the Position The Senior Revenue Analyst will work under the guidance of the Manager of Revenue Accounting and System Solutions, collaborating closely with cross-functional teams including product management, engineering, business automation, and ad sales. This role is critical in ensuring precise revenue recognition and reporting for our advertising operations while enhancing existing internal systems to drive efficiency and scalability in the revenue accounting and order-to-cash processes. We are looking for a detail-oriented individual with exceptional analytical and organizational skills, strong communication abilities, and a proven track record of driving issues to resolution.

Join our dynamic team at WNS Global Services as a Senior Associate in Operations. In this part-time role, you will play a crucial part in optimizing our operational processes and ensuring efficiency across various projects. Your expertise will help drive the success of our operations and support our commitment to excellence.

Kepler Group is at the forefront of engineered marketing, crafting tailored messages and advertisements that foster meaningful connections between brands and consumers. We operate as our clients’ agency of record, serving as an in-house team, or a blend of both, leveraging data and technology across all paid digital media and data-driven CRM channels.We take pride in being recognized as a premier workplace, having been awarded by AdAge as one of the Best Places to Work in 2022. This accolade reflects our commitment to investing in our team and enhancing our client relationships.Transparency is key; our employees receive regular updates on company performance, financials, and our strategies in overcoming challenges.We are experiencing significant growth, presenting unparalleled opportunities for professional advancement and the chance to influence our company’s direction.Our environment is dynamic and enjoyable, allowing you to collaborate with and learn from some of the brightest minds in the industry.Position Overview: As a Senior Analyst in Data Strategy & Analytics, you will be instrumental in guaranteeing the delivery of high-quality data, refining reporting frameworks, and supporting comprehensive analyses that guide internal decision-making. Your role will build upon strong data foundations while introducing advanced analytical methodologies, all while emphasizing scalable execution and operational excellence.You will collaborate closely with internal teams and cross-functional partners to optimize data processes, support performance evaluations, and enable data-driven decision-making across various accounts.

Role Overview Western Digital is looking for a Senior Business Analyst to join the HR Technology team in San Jose. This role focuses on analyzing HR data and supporting technology-driven improvements across HR systems. The work aims to streamline processes and enhance the employee experience. What You Will Do Analyze HR data to identify trends and inform decision-making Collaborate with HR and IT teams to implement technology solutions Support optimization of HR systems and workflows Contribute to projects that improve employee experiences through technology

Please note: This position is not focused on Cyber Security.Control Risks is actively seeking a committed GSOC Analyst to enhance our esteemed security team. As a vital member of our 24/7/365 security operations center, you will play a significant role in protecting our client's assets. This position requires monitoring and analyzing security systems to ensure the safety and security of personnel, facilities, and operations.This role operates on a 4x12 shift schedule, covering day shifts, where you will work 4 consecutive days of 12-hour shifts followed by 4 days off.Serve as the first point of contact for global security communications, effectively managing security alerts and incident responses.Monitor a range of security technologies, including CCTV, access control systems, and alarm systems to quickly identify and respond to potential threats.Conduct real-time assessments of incidents, coordinating appropriate responses with both internal and external stakeholders.Thoroughly document all incidents, including actions taken and outcomes, for future reference and analysis.Support the implementation of security protocols and procedures as directed by leadership to maintain a secure environment.Assist in the creation of security reports and intelligence products that inform decision-making processes.Provide comprehensive travel security tracking for personnel and assist in crisis management and response.Engage in ongoing training to stay updated on security trends, technologies, and procedures.Collaborate with cross-functional teams to improve security processes and enhance incident response strategies.

Teamwork makes the stream work. Join Roku and transform the way the world experiences television!As the leading TV streaming platform across the U.S., Canada, and Mexico, Roku is dedicated to revolutionizing how viewers engage with content. Our mission is to connect consumers with their favorite shows while empowering content creators and advertisers alike.At Roku, your contributions will be acknowledged from day one. We are a rapidly expanding public company where every team member plays a vital role. Seize the chance to impact millions of TV streamers globally while gaining invaluable experience across various domains. About the TeamThe Supply Chain Finance team at Roku delivers essential business support to our Logistics, Warehousing, Sourcing, and Demand Planning divisions. We provide critical insights into our operational performance to senior executives and collaborate closely with business partners to establish an optimal supply chain structure. About the RoleWe are seeking a talented Senior Financial Analyst to support our hardware Operations team. This position is pivotal in supporting the growth and execution of Roku’s global Operations, contributing to the development of scalable reporting and forecasting solutions that yield actionable business insights.The ideal candidate will communicate effectively, possess strong analytical skills, and manage multiple, time-sensitive deliverables within a complex organizational framework. A curious mindset paired with a global perspective and local execution will be essential for success.For California Only - The estimated annual salary for this position ranges from $135,000 to $147,700. Compensation packages are determined based on individual factors such as skills, certifications, and geographical location. Eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, and wellness programs. What You Will Be DoingProvide day-to-day business partnering and FP&A support activities for the Supply Chain...

Archer is a pioneering aerospace company headquartered in San Jose, California, dedicated to developing an all-electric vertical takeoff and landing (eVTOL) aircraft. Our mission is to revolutionize sustainable air mobility, designing, manufacturing, and operating an aircraft that accommodates four passengers while minimizing noise pollution.At Archer, we aim for excellence and tackle complex challenges. We value diversity within our team, believing it enhances our intelligence, fosters innovative insights, and propels us toward collective success. We are committed to fostering an equitable and inclusive workplace that appreciates our unique differences and supports all team members.What You’ll Do:Lead the planning and budgeting processes for assigned teams by collaborating closely with senior management and business units to create, monitor, and assess the annual operating and financial plans.Enhance data systems and tools for performance tracking, deliver insightful reporting solutions, and improve operational insights.Work alongside business stakeholders to provide analytical insights and assess strategic initiatives effectively.Develop and track Key Performance Indicators (KPIs) to measure success against financial objectives.Compile internal and external executive reporting documents, including board presentations, financial close reports, and various management presentations.Collaborate with cross-functional teams to implement process enhancements that improve the accuracy and efficiency of financial data analytics.Create and deploy data visualization dashboards using Business Intelligence tools such as Power BI, Tableau, and Google Data Studio.Possess strong knowledge of financial planning and ERP systems, including Adaptive Planning and SAP.

About the RoleTAL Education Group stands as a premier global education provider, dedicated to enriching the learning experiences of millions of students worldwide. As we expand our footprint in the international digital learning landscape, we are seeking a passionate Senior Manager to join our global strategy team. This pivotal role is instrumental in shaping our strategic vision and driving long-term growth initiatives across various regions.The Senior Manager will spearhead strategy planning, design global initiatives, and foster cross-border collaboration, ensuring that our executive priorities are translated into actionable multi-quarter roadmaps with rigorous operational follow-through.

Join Veeam Software as a Senior Program Manager for Customer Experience Operations where you will play a pivotal role in enhancing our customer journey and operational efficiency. You will lead cross-functional teams to deliver innovative solutions and drive strategic initiatives that improve customer satisfaction and operational performance.

Archer Aviation is an innovative aerospace company headquartered in San Jose, California, dedicated to revolutionizing air travel through the development of an all-electric vertical takeoff and landing aircraft. Our mission is to enhance sustainable air mobility, offering a quieter and greener alternative for urban transportation by designing, manufacturing, and operating aircraft capable of carrying four passengers with minimal noise output.We set ambitious goals and tackle complex challenges, firmly believing that diversity within our team is a key driver of creativity and success. Our commitment to fostering an equitable and inclusive workplace ensures that we celebrate and support the unique contributions of every team member.Key Responsibilities:As a pivotal member of the Archer Defense and Advanced Programs organization, you will lead initiatives to incubate, market, capture, and execute advanced programs that are integral to our Archer Defense portfolio, ensuring alignment with technical, cost, and schedule objectives.

This position is not a Cyber Security role.Control Risks is seeking a committed GSOC Analyst to join our esteemed security team. The Operator will play a vital role in protecting our client's assets by functioning within a dynamic 24/7/365 security operations center. This position involves continuous monitoring and analysis of security systems to ensure the safety of personnel, facilities, and operations.This position will cover a 24/7/365 schedule, working 4 days on with 12-hour shifts, followed by 4 days off. The role specifically covers the night shift from 7:00 PM to 7:00 AM.Key Responsibilities:Serve as the primary point of contact for global security communications, overseeing responses to security alerts and incidents.Monitor a range of security technologies, including CCTV, access control systems, and alarm systems to quickly identify and respond to potential threats.Conduct real-time evaluations of incidents and coordinate appropriate responses with both internal and external stakeholders.Thoroughly document all incidents, including actions taken and outcomes, for future reference and analysis.Support the implementation of security protocols and procedures as directed by leadership to ensure a secure environment.Assist in the creation of security reports and intelligence products that enhance decision-making processes.Provide detailed travel security tracking for personnel and aid in crisis management and response.Participate in regular training to maintain knowledge of current security trends, technologies, and procedures.Work collaboratively with cross-functional teams to refine security processes and improve incident response strategies.

Role overview Smartsheet is hiring a Senior Analyst, Third Party Risk Management (TPRM) to join its Risk team. This role focuses on managing vendor risk and supporting the growth of the TPRM program for Smartsheet’s global SaaS platform. The position is open to candidates based in Costa Rica and offers the flexibility to work remotely. What you will do Act as a main point of contact for vendor risk topics, working closely with Legal, Procurement, Privacy, Information Security, and system owners. Manage a portfolio of vendor risk assessments, ensuring each third-party is thoroughly evaluated and documented. Help advance and strengthen the TPRM program, recognizing risk management as fundamental to building trust with customers and partners. Take visible ownership of third-party risk activities, supporting Smartsheet’s commitment to secure and scalable operations. Reporting structure This position reports to the Third Party Risk Integration Manager, who is located in the United States. Location requirements Remote work is available within Costa Rica. Applicants must reside in Costa Rica.

Join Western Digital as a Senior Logistics Analyst in our Control Tower team, where you will play a pivotal role in optimizing our logistics operations. You will analyze data, develop strategies, and coordinate with various stakeholders to enhance efficiency and drive supply chain excellence.

PLEASE APPLY BY COPYING AND PASTING THE FOLLOWING LINK TO YOUR WEB BROWSER:https://workforcenow.adp.com/jobs/apply/posting.html?client=8x8&jobId=82826&lang=en_US**PLEASE APPLY TO THE LINK PROVIDED. ONLY RESUMES SUBMITTED TO THE LINK WILL BE CONSIDERED.**The Sales Commission Analyst will collaborate closely with Sales Management, Sales Operations, and Finance to ensure the accurate implementation of the 8x8 incentive commission plans. This role is crucial for guaranteeing that commissions are calculated and disbursed with utmost precision, completeness, and adherence to the established commission guidelines. The ideal candidate will possess strong analytical skills, meet deadlines effectively, pay attention to detail, be self-motivated, and demonstrate the ability to handle multiple tasks simultaneously.Key responsibilities include:Reconciling commission discrepancies and addressing data anomaliesGenerating and distributing commission-related reports to management and sales teamsAssisting with month-end financial reporting and analysisContributing to internal process improvement initiativesProviding general reporting on sales and business operations statisticsConducting ad hoc reporting and analysis as required