Chief Accountant

Join our dynamic team at SGS as a Chief Accountant in Sandton. In this pivotal role, you will oversee financial operations, ensuring accuracy and compliance while guiding our accounting department towards excellence. Your expertise will play a crucial part in driving financial strategies and supporting our management team in decision-making processes.

Essential Job FunctionsClient Relationship ManagementAct as the primary liaison for a portfolio of clients, fostering strong, enduring relationships built on trust and satisfaction through clear communication and a proactive, client-focused approach.Gain a deep understanding of client challenges and preferences by actively listening and addressing their needs, concerns, and feedback.Investigate and clarify client requirements while responding to inquiries effectively.Account Strategy DevelopmentIdentify client goals and objectives to formulate and implement impactful account management strategies.Work collaboratively with clients to discover opportunities for account growth and enhancement.Create and execute strategic account management plans (SAM) aligned with business objectives.Project CoordinationFacilitate the execution of client projects by coordinating with production teams to ensure timely and scope-compliant delivery.Partner with internal teams to surpass client expectations consistently.Problem ResolutionSwiftly and effectively address client issues and concerns.Provide actionable solutions and recommendations to enhance client satisfaction.CommunicationOversee daily communications with clients.Effectively convey project updates, progress, and outcomes to clients.Conduct regular account reviews to evaluate performance metrics and discuss future initiatives with internal teams and clients.Sales SupportIdentify upselling and cross-selling opportunities to optimize account revenue.Collaborate with the sales team to generate new business from existing clients.Digital Marketing StrategyLead teams in developing digital marketing strategies that align with client objectives and industry trends.Collaborate with internal teams to devise and execute digital campaigns across various channels and platforms.Present digital marketing strategies and campaign outcomes to clients.Campaign Execution, Management, Analysis & OptimizationOversee the implementation of digital marketing campaigns ensuring timely delivery, budget adherence, and performance target achievement.Coordinate with internal specialists to guarantee high-quality campaign deliverables.Monitor campaign performance, analyze data, and provide data-driven recommendations to maximize ROI and fulfill set objectives.

Your Role:As a Field Account Promoter, your primary responsibility will be to serve as a Technology Advocate and brand ambassador for Digital Planet. You will deliver product training and support to Vodacom employees across our retail channel locations.In addition, you will shine as our customer service leader by orchestrating in-store promotions that highlight our innovative products, services, and their advantages to potential customers.Your Profile:Collaborative Team PlayerExhibits strong teamwork and interpersonal skills.Respects all team members and values equal contributions.Prioritizes collective success.Integrity and TrustworthinessConsistently honest, even in challenging situations.Adheres to the highest ethical standards of the business.Recognizes personal accountability for the organization’s success.Effective CommunicatorDemonstrates professionalism and strong verbal and written communication abilities.Capable of providing clear guidance and information to Vodacom staff regarding our products and ongoing promotions.Customer Service ChampionFosters trust and long-term relationships with Vodacom team members and store managers.Displays thorough knowledge of our products to assist customers and staff effectively.Goes above and beyond to address the needs of both staff and customers.Maintains commitments and follows through on promises.Exudes friendliness and enthusiasm.Proactive Problem SolverAddresses technical issues efficiently.Possesses the ability to think creatively and resolve inquiries swiftly.Organizational SkillsEffectively prioritizes tasks and manages time.Demonstrates strict adherence to schedules.Maintains a high level of accuracy and attention to detail.Passionate About PeopleGenuinely cares about the team, the work, the organization, and our clients.Accountable and Self-MotivatedWorks independently with minimal supervision.Thrives under pressure and meets tight deadlines.Identifies errors and provides solutions.Sales ProficiencyPossesses strong sales instincts.Exhibits negotiation skills.Essential Requirements:Valid driver’s license and access to a personal vehicle.Are you the right fit?We look forward to your application! Please click the “I’m Interested” button below to proceed.