Remote Technical Representative

Join our dynamic team as a Technical Representative and contribute to our mission of transforming IT outsourcing. This role is entirely remote, allowing you to work from anywhere.Key Responsibilities:Conduct technical interviews for U.S. job placements, collaborating closely with our sales representatives.Work in tandem with engineers to guarantee seamless p…

We are seeking a dynamic and experienced professional to lead our Technical Services department at SGS in Sandton. As the Head of Technical Services, you will be responsible for driving innovation and ensuring the highest standards of technical excellence within our laboratory and testing services. You will oversee the development and execution of strategic initiatives to enhance service delivery, improve operational efficiency, and meet client needs effectively.

Become an Appointment Setter at Starlink Installation ProsLocation: Remote from Sandton, Gauteng, South AfricaCompany Overview: Starlink Installation Pros is transforming internet accessibility for rural and underserved regions through cutting-edge Starlink satellite technology. Our company is expanding rapidly and is dedicated to delivering excellence, ensuring customer satisfaction, and fostering innovation. We are seeking an enthusiastic Appointment Setter to facilitate connections between potential customers and our sales team for scheduling Starlink installations.The Role: In the position of Appointment Setter at Starlink Installation Pros, your main task will be to qualify incoming leads, schedule appointments, and maintain effective communication with our sales team. You will play a crucial role in the customer journey by ensuring that each lead is scheduled efficiently and successfully transitioned to a sales representative for closure.Key Responsibilities: Qualify leads and gather essential information to confirm that Starlink is the optimal choice for the customer’s requirements. Schedule appointments by proposing flexible installation dates and verifying details with the customer. Utilize GoHighLevel CRM to monitor leads, update appointment statuses, and ensure accurate record-keeping. Address objections using established techniques to manage customer concerns and convert them into scheduled appointments. Communicate via GoHighLevel and RingCentral, promptly and professionally responding to leads through phone, text, and email. Collaborate closely with our sales team to ensure a smooth transfer of qualified leads and scheduled appointments. Follow up with interested leads who have not yet confirmed their appointments. What We Offer: Remote Work: Enjoy the flexibility of working from anywhere within the Caribbean or U.S. time zones. Flexible Compensation: Choose between payment per appointment or hourly, whichever is greater. Training & Support: We provide thorough training, tools, and continuous support to ensure your success. Growth Opportunities: As a growing company, we offer multiple pathways for advancement and skill enhancement. What We’re Looking For: Experience: Previous experience in appointment setting, customer service, or sales is preferred. Communication Skills: Outstanding phone etiquette, ability to engage with leads, and articulate information effectively. Tech-Savvy: Familiarity with GoHighLevel CRM and similar platforms is advantageous.