Senior Analyst, Strategy & Operations

Join Delivery Hero as a Senior Analyst in our Strategy & Operations team, where you will play a pivotal role in driving strategic initiatives and improving operational efficiency. You will collaborate with cross-functional teams to identify opportunities for growth and implement solutions that enhance our service delivery.

Responsible for monitoring, analyzing, and optimizing logistics processes, with a focus on fleet optimization.Ensure operational excellence, improve customer experience, and meet established objectives.Identify areas for improvement and implement actionable solutions in coordination with local and regional teams.Manage key performance indicators, propose actionable strategies, and make data-driven decisions.

¿Por qué unirte a Xepelin?Xepelin está revolucionando las finanzas empresariales en Latinoamérica mediante una suite de productos que automatizan la gestión financiera y facilitan el acceso a liquidez. Nuestro objetivo es convertirnos en el CFO digital de cada negocio, desarrollando tecnología financiera que impacta positivamente en el ecosistema empresarial. Utilizando datos de más de 1 millón de empresas en nuestra network, hemos creado un sistema de inteligencia de negocios que proporciona visibilidad sobre indicadores financieros y evaluaciones de riesgo, ayudando a que la toma de decisiones sea más ágil y segura.Nuestros principios: ¿Cómo trabajamos? Ponemos al cliente en el centro Inspiramos y creemos en el potencial‍ Actuamos con responsabilidad Lideramos con el ejemplo Nos retamos a alcanzar el éxito Tomamos riesgos calculados Aprovechamos la tecnología para innovar¿Qué buscamos?Buscamos personas creativas y con visión, dispuestas a pensar fuera de la caja y unirse a nuestro equipo. Si te apasiona resolver desafíos complejos y deseas formar parte de un entorno dinámico que está transformando la industria financiera, ¡esta es tu oportunidad!Si te entusiasma el reto de construir soluciones innovadoras en un entorno en rápido cambio, queremos conocerte. ¡Únete a nosotros y crezcamos juntos!En Xepelin estamos comprometidos con la ley de Inclusión (Ley N°21.015), por lo que te invitamos a informarnos si requieres de cualquier ajuste para participar adecuadamente de nuestros procesos de selección.

Why Work at Xepelin?Xepelin is revolutionizing business finance in Latin America with an innovative suite of products that automate financial management and enhance liquidity access. Aiming to become the digital CFO for every business, we have developed financial technology that impacts the entire business ecosystem. With data gathered from interactions with over 1 million companies in our network, we create a business intelligence system that provides visibility into financial indicators and risk assessments across our collaboration network, facilitating faster and safer decision-making.Our Principles: How We Operate We put our clients at the center We believe and inspire‍ We act like owners We lead by example We challenge ourselves to win We take intelligent risks We harness the power of technologyWhat Are We Looking For?At Xepelin, we seek creative and visionary individuals who think outside the box to join our team. If you are passionate about solving interesting, high-impact challenges and want to be part of a dynamic environment that is transforming the financial industry, this opportunity is for you!If you are motivated by the challenge of building innovative solutions in a fast-paced environment, we want to meet you.Join us, and let’s grow together!At Xepelin, we are committed to the Inclusion Law (Law N°21.015), so we invite you to inform us if you require any adjustments to participate adequately in our selection processes.BizOps connects vision with execution: it organizes management systems, simplifies processes, and identifies opportunities for the organization to better utilize its resources. Over the next few months, the goal is to control our destiny and fund our growth without relying on third parties, through a simpler, organized, and efficient organization. The initial focuses of the role will be Performance Management and Financial Discipline.In Performance Management, the challenge is to redesign the central strategic planning and tracking system of the company: to provide real clarity on how teams operate, what their main issues and actionables are, and what decisions require management—minimizing bureaucracy and reporting costs. The guiding principle: maximum clarity for decision-making, minimum friction for operations.In Financial Discipline, the objective is to design the efficiency strategy to ensure...

Join our dynamic team at Forward Financing as a Senior Finance Analyst. In this pivotal role, you will leverage your analytical skills to drive financial insights and support strategic decision-making. You will work closely with various departments to ensure financial health and compliance, as well as contribute to budgeting and forecasting processes.

Role overview Credicorp Capital is expanding its Operations team in Santiago de Chile and is hiring a Back-Office Operations Analyst to support the Multi Family Office area. The role centers on operational support, document management, and making sure daily financial processes are completed accurately and on time. Main responsibilities Manage periodic client billing and follow up on collections. Calculate and record provisions with accuracy. Input transactions and pricing data into investment consolidation software. Coordinate with banks and custodians to gather account statements and related information. Handle contracts, account openings, and maintain client documentation. Execute automated processes and help identify ways to improve operations. Requirements Technical or professional degree in Business Administration, Financial Administration, Commercial Engineering, or a related field. Advanced Excel skills, including pivot tables, formulas, and database management. Strong organizational skills, attention to detail, and ability to meet deadlines. Experience in financial back-office, family office, asset management, or banking is a plus. Intermediate or higher English proficiency, especially for reading documentation. Team and culture This role joins a small, close-knit team dedicated to high standards in wealth management. Those who value collaboration and precision will appreciate the working environment at Credicorp Capital.

Hello! We are Fever, a pioneering technology platform transforming culture and live entertainment.Our mission is to make culture and entertainment accessible to everyone. Through our state-of-the-art technology and data-driven strategies, we are changing how people connect with live events. Each month, our platform engages over 300 million users across more than 40 countries, inspiring unforgettable experiences while equipping event creators with the tools to grow, innovate, and connect with broader audiences.Our achievements speak volumes; we have collaborated with industry giants like Netflix, F.C. Barcelona, and Primavera Sound, delivered award-winning experiences, and secured backing from prominent global investors! Impressive, right?We are on the lookout for innovative thinkers with a proactive attitude who are passionate about shaping the future of entertainment!Ready to join this exciting journey?Now, let’s delve into the specifics of this role and how you'll contribute to Fever’s mission.Our customers cherish the diverse experiences available in their cities; hence, our sales team is dedicated to partnering with the finest content providers to ensure they are discoverable within our marketplace.They have access to Fever’s comprehensive range of products, enabling them to negotiate effectively with creators aiming to enhance, scale, or innovate their experiential offerings. Collaborating closely with teams in Marketing, Media, and Operations ensures we provide exceptional service.

At Pepperstone, our journey began in 2010, and we understand the intricacies of trading in global markets. Described by our team as a hub for the curious and ambitious, we pride ourselves on our unique approach as a transformative global fintech. Our digital, agile, and connected culture is united by a shared vision to redefine trading for a better experience.We are committed to continuous progress, both for our clients and ourselves. Our organizational culture is vibrant, diverse, and results-oriented, thriving on innovation and collaboration. With over 550 team members spanning 11 locations and 9 time zones, we aim for excellence in everything we do.Please submit your CV in English.The RoleAs a Senior Compliance Analyst, you will play a pivotal role in managing local compliance responsibilities while supporting global compliance initiatives. Your expertise will be essential in ensuring strict adherence to both Chilean and international regulations, fostering a robust governance framework, and upholding Pepperstone's commitment to ethical, transparent, and compliant operations.Your Key Responsibilities Will Include:Formulating and implementing the company’s compliance vision and strategy in alignment with business objectives and regulatory standards.Assisting the Group Compliance Department with LATAM-focused projects, monitoring, and advisory tasks.Ensuring ongoing compliance with local and international legal requirements, including timely license applications and audit submissions.Developing and revising internal policies to align with the Chilean regulatory landscape.Preparing and presenting reports for the Board, senior leadership, and Group Compliance.Representing the company in interactions with the CMF and other external stakeholders.Collaborating with legal, risk, finance, operations, technology, and front-office teams to integrate compliance into strategic initiatives.Conducting customer KYC tasks, including OCDD and ECDD assessments.Managing investigations of unusual activities.Supporting global risk assessment procedures.Addressing inquiries from commercial stakeholders and resolving client compliance issues.Performing control testing in accordance with the Compliance Management Framework.Contributing to assessments of incidents, errors, and breaches while maintaining requisite registers.

Senior Manager - Core Operations (Payments, Non-Payments & Enablement) At SumUp, we believe in celebrating the everyday heroes—those who pursue their passions with courage and tenacity. Our mission is to empower small business owners by providing them with robust, user-friendly financial solutions that simplify the management of their businesses. With a founder's mentality and a collaborative team-first culture, our diverse teams across Europe, South America, and the United States unite to support the success of small business owners. About the Role As the Senior Manager of Core Operations (CoreOps) in LATAM, you will take charge of the operational performance and resilience across three critical areas: Payments, Non-Payments, and Enablement. Your leadership will be pivotal in ensuring that our essential operational processes operate reliably, efficiently, and at scale. This encompasses managing the entire transaction lifecycle, enhancing non-transactional products that support our core payments offerings, and overseeing onboarding and risk processes that facilitate sustainable growth. This is a strategic leadership role where your primary responsibility is to set the vision, define clear ownership, and empower teams to excel while ensuring operational stability to support the company's long-term growth and profitability. What You’ll Do Lead and cultivate a cross-functional CoreOps team focused on Payments, Non-Payments, and Enablement. Ensure the stability and resilience of acquiring operations, including settlement, payouts, and reconciliation. Oversee payout execution, guaranteeing timely, predictable fund delivery with minimal manual intervention. Manage the operational performance of non-transactional products, ensuring they meet high-quality and reliability standards. Streamline onboarding, activation, and risk processes to operate efficiently while adhering to evolving regulatory requirements. Establish clear accountability, key performance indicators (KPIs), and ownership within the team, promoting autonomy and minimizing single points of failure. Collaborate closely with Finance and Accounting to accurately reflect operational costs, settlements, and reconciliations in financial reporting. Work in partnership with Support, Customer Success, Acquisition, Compliance, Product, and Engineering teams to align operational execution with business objectives. Drive continuous improvement initiatives and contribute to regional strategies.

About SumUpAt SumUp, we champion the everyday heroes—those who courageously pursue their passions and steadfastly work towards their dreams.Our mission revolves around small business owners, and we are dedicated to crafting powerful, intuitive financial solutions that enable them to thrive. With a founder's mindset and a team-first approach, our diverse teams across Europe, South America, and the United States collaborate to empower small business owners to succeed in their endeavors.Team OverviewYou will become part of the Latam Growth team, where revenue is not merely generated but comprehensively understood. This team operates at the intersection of Growth, Sales, Marketing, Finance, and Data, facilitating informed decisions throughout the complete revenue lifecycle.Your role will be pivotal in fortifying the fundamentals: how revenue is measured, attributed, and trusted. You will ensure that the data driving growth strategies is consistent, reliable, and well comprehended. The impact of your work will be regional, yet it will resonate globally. You will collaborate closely with stakeholders in Latam while working in tandem with central analytics teams in Europe, the US, and Brazil.We seek an individual who is curious, organized, and adept at navigating competing priorities.Your ResponsibilitiesTake ownership and enhance the single source of truth for growth and revenue data across the region.Refine how attribution, funnels, and revenue-related models are defined, documented, and maintained.Support the standardization of Revenue Operations processes, systems, and governance across teams.Work closely with Growth, Sales, and Marketing to comprehend how data influences decision-making and identify areas for improvement.Enhance the stability and clarity of product funnels, aligning with both lifecycle and acquisition goals.Integrate new products, features, and channels into scalable and resilient measurement frameworks.Balance local market requirements with global standards while collaborating with various teams.

SumUp seeks a Logistics Analyst III based in Santiago, Chile to join the Americas Logistics & Supply Chain team. This group manages logistics operations for Brazil, Chile, Colombia, and Peru, partnering with third-party logistics providers and carriers to keep merchants supported across the region. Role overview This position takes ownership of logistics operations throughout Latin America. The role balances daily execution with strategic planning, relying on data-driven decisions and a focus on solving operational challenges across multiple countries. What you will do Manage logistics for LATAM markets, overseeing 3PL warehouse and carrier partnerships to ensure smooth daily operations and performance tracking. Develop and maintain an operational control tower, providing visibility of key health KPIs for senior stakeholders in the region. Lead automation and process improvement initiatives to reduce manual tasks and improve system integration. Collaborate with Supply Chain, Product, and GTM teams to maintain inventory health, stock availability, and demand planning in Chile, Colombia, and Peru. Coordinate with operations teams in Brazil and the US to share best practices and align strategies for consistent execution across markets. Requirements Fluency in English, with strong communication and presentation skills for working with global, cross-functional teams. Proficiency in SQL, including the ability to write, optimize, and review complex queries independently. Experience using data visualization tools such as Tableau to turn operational data into actionable insights for non-technical audiences. Self-motivation and a proactive approach to identifying issues, developing solutions, and taking ownership of results. Background in multi-country logistics environments and confidence managing competing stakeholder priorities. Preferred qualifications Hands-on experience with ERP platforms (ideally SAP) and logistics tools such as WMS or TMS. Familiarity with financial data, cost tracking, or budget management.

Credicorp Capital is looking for a Senior Analyst Vicctus to join the team in Santiago de Chile. What you will do Oversee and track a portfolio of multifamily office clients. Analyze markets and produce relevant content based on findings. Automate internal workflows to improve efficiency. Set up and support investment consolidation systems. What we look for Degree in Commercial Engineering or Civil Engineering. Strong analytical abilities and close attention to detail. Advanced English skills are a plus. 1 to 3 years of experience working in investment teams or with multifamily offices.

Welcome to Fever!As the premier technology platform for culture and live entertainment, we are dedicated to democratizing access to unforgettable experiences.With our proprietary technologies and data-driven strategies, we are transforming how people engage with live events globally. Every month, we inspire over 300 million people in more than 40 countries to discover unique cultural experiences while empowering event creators to scale and innovate through our technology.We have partnered with industry giants such as Netflix, F.C. Barcelona, and Primavera Sound, and our international award-winning experiences are backed by top global investors!Join us in our mission! We are seeking passionate individuals with a proactive mindset to help shape the future of entertainment!Our sales team is responsible for bringing the best experiences in each city to Fever, ensuring that everyone can find them in our marketplace.They work with a full range of Fever products to negotiate with content creators eager to grow and enhance their offerings, collaborating closely with Marketing, Media, and Operations teams to provide top-notch service.About the Role:Here’s what you’ll be doing:Establish and nurture strong business relationships with major producers, creators, venues, and key stakeholders in the entertainment sector.Craft and implement growth strategies tailored for the market, focusing on innovative approaches to expand Fever’s presence.

Why Join Xepelin?Xepelin is revolutionizing business finance across Latin America with a suite of products designed to automate financial management and enhance access to liquidity. Our mission is to become the digital CFO for every business, leveraging financial technology that influences the entire business ecosystem.With data gathered from over 1 million companies in our network, we build a business intelligence system that provides visibility into financial indicators and risk assessments, enabling quicker and more secure decision-making.Our Principles: How We Operate We put our clients at the center We believe and inspire‍ We act like owners We lead by example We challenge ourselves to win We take risks intelligently We harness the power of technologyWhat Are We Looking For?At Xepelin, we seek creative and visionary individuals who think outside the box to join our team. If you are passionate about solving interesting, high-impact challenges and want to be part of a dynamic environment that is transforming the financial industry, this opportunity is for you!If you are motivated by the challenge of building innovative solutions in a fast-paced environment, we want to meet you.Join us, and let’s grow together!At Xepelin, we are committed to the Inclusion Law (Law N°21.015), so we invite you to inform us if you require any adjustments to participate adequately in our selection processes.

Credicorp Capital invites you to turn challenges into opportunities and become our next Commercial Strategy Intern within the Wealth Management team in Santiago, Chile.Mission:Support the Commercial Strategy team in generating reports, extracting and analyzing data, as well as in activities related to budgeting and commercial management of the business.Responsibilities:Manage databases with relevant business information.Create management dashboards for the commercial area.Monitor key metrics (AuM, Revenues, RoA, Net New Money).Participate in the analysis of commercial area results.Engage in strategic business discussions.Coordinate and liaise with BackOffice and MiddleOffice.

At Refax, we are actively seeking a Business Strategy and Development Consultant who will work closely with shareholders and the executive team. This role involves participation in growth analysis, investment strategies, and the expansion of the company.About RefaxRefax specializes in the development, importation, marketing, and distribution of automotive spare parts for the aftermarket sector. Our value proposition focuses on providing high-quality solutions as alternatives to original spare parts, maintaining equivalent standards with a strong price-quality relationship.Our primary business line is wholesale sales, supplying specialized retailers. Additionally, we have developed a leading B2C e-commerce channel through MundoRepuestos and Mercado Libre.Currently, we operate in Chile (Top 1), Peru (Top 1), Colombia (Top 5), and Mexico, alongside exclusive representation of brands like STP in America and Europe.About the RoleThe objective of this position is to support the development of strategic analyses that assess growth, investment, and expansion opportunities for the company, evaluating both organic and inorganic opportunities in existing and new markets.You will work directly with shareholders and the executive team, gaining high exposure and involvement in significant business decisions.Main ResponsibilitiesAssist in the evaluation of M&A opportunities and new business venturesDevelop financial models and strategic analysesGather and structure market and competitor informationSupport geographical expansion studiesPrepare presentations for decision-makingBuild databases and conduct industry analysesCollaborate on strategic projects and management controlWhat Makes This Role Attractive:Direct engagement with shareholdersExposure to real strategic decisionsAccelerated learning opportunitiesParticipation in expansion projectsRoom to propose and build initiatives

Join Cabify as a Marketing Design Analyst and play a pivotal role in shaping our brand's visual identity. You will collaborate with cross-functional teams to create compelling marketing materials that resonate with our audience. Your expertise in design and marketing strategies will help drive Cabify's mission of providing efficient transportation solutions.

The PMO Analyst plays a crucial role in enhancing project management efficiency by overseeing documentation related to various projects. This position involves identifying opportunities for process optimization and supporting Project Managers during the implementation phases using the ARIES methodology. The PMO Analyst will share best practices and lessons learned, and may, during peak periods, manage small to medium-sized projects.

Join our dynamic team at SGS as a Laboratory Analyst where you will play a crucial role in ensuring the quality and reliability of our testing services. As a key member of our Laboratory & Testing department, you will be responsible for conducting various analyses, interpreting results, and ensuring compliance with industry standards.

At SumUp, we empower small business owners — the everyday heroes who bravely pursue their passions and strive to build their dreams. We provide innovative financial solutions designed to help merchants effectively manage and expand their enterprises.The Merchant Experience team is crucial in delivering top-notch support to merchants throughout LATAM. With our operations expanding, particularly with Mexico's integration, we are enhancing our Enablement function to ensure that our support agents possess the necessary training, knowledge, and tools to assist merchants proficiently.The Enablement team is tasked with training, documentation, and knowledge management, which are essential to the daily operations of our support teams across Chile, Peru, Colombia, and Mexico.Role OverviewThe Training & Enablement Assistant Analyst is responsible for executing enablement, training, and knowledge management activities within the LATAM Support organization.This position emphasizes the operational delivery of training, documentation updates, and knowledge management initiatives that guarantee support agents have immediate access to accurate and current information. Collaborating closely with the Enablement & Operations Analyst, the Assistant Analyst ensures that scalable and consistent enablement processes are maintained across LATAM.As our support operations grow — especially with the inclusion of Mexico — this role is vital in ensuring that training materials, documentation, and internal knowledge bases are well-structured, precise, and easily accessible for agents.Key ResponsibilitiesConduct onboarding and training sessions for Support agents across LATAM (Chile, Peru, Colombia, and Mexico)Prepare and organize training materials and sessionsImplement reinforcement initiatives that support agents in retaining product and process knowledgeDevelop, update, and maintain internal documentation for Support agents (procedures, guides, FAQs)Ensure documentation adheres to established standards and remains accurate across marketsUpdate external knowledge platforms such as the website and the automated chat solutionOrganize and maintain documentation related to Support processesMaintain basic reporting and tracking of enablement activitiesEnsure daily enablement operations run smoothly, providing agents with the necessary resources and documentation to operate effectively.