Healthcare Policy Facilitation Support Specialist

Join our dynamic team at Prosidian Consulting as a Healthcare Policy Facilitation Support Specialist. In this pivotal role, you will assist in the development and implementation of healthcare policies that enhance patient care and operational efficiency.Your responsibilities will include collaborating with key stakeholders, analyzing healthcare regulations, …

Join Prosidian Consulting as a Healthcare Policy Facilitator, where you will play a pivotal role in shaping healthcare policies that impact communities. You will engage with stakeholders, analyze healthcare trends, and collaborate with cross-functional teams to drive policy initiatives. Your expertise will contribute to enhancing healthcare systems and ensuring compliance with regulations.

Join Prosidian Consulting as an ITSM IT Policy Specialist in Seattle, WA, where you will play a vital role in enhancing our IT service management framework. You will be responsible for developing, implementing, and maintaining IT policies that align with industry standards and best practices.Your expertise will help streamline IT operations and ensure compliance with various regulations. Leverage your knowledge of ITSM processes, along with your analytical skills, to drive continuous improvement initiatives within our organization.

Prosidian Consulting is seeking a dedicated and skilled Group Meeting Facilitator to join our team in Seattle, WA. In this role, you will play a critical part in leading and facilitating group discussions, ensuring that all voices are heard, and guiding participants toward achieving their objectives. Your expertise will help foster a collaborative environment where ideas can flourish and decisions can be made effectively.

As a Group Meeting Facilitator at Prosidian Consulting, you will play a vital role in enhancing collaboration and communication during group meetings. Your expertise will guide discussions, ensuring clarity and focus while fostering a positive and productive environment. You will work closely with diverse teams to facilitate effective decision-making processes, helping organizations achieve their goals.

Join Prosidian Consulting as a Consultant and Group Meeting Facilitator in Seattle, WA. In this dynamic role, you will lead and facilitate group discussions, driving collaboration and fostering innovative solutions. Your expertise will guide teams in achieving strategic objectives while enhancing their decision-making processes.We are looking for an individual who thrives in a collaborative environment, possesses exceptional communication skills, and has a knack for organizing and leading meetings that foster creativity and productivity.

About Our TeamOur IT Services and Support team is dedicated to delivering smooth, efficient, and dependable IT solutions throughout the organization. We manage frontline IT support, vendor partnerships, and equipment inventories while continuously refining our processes and documentation to enhance the overall employee experience.About the PositionAs a Frontline IT Support Specialist, you will be the primary point of contact for our helpdesk, addressing hardware, software, and network issues. You will resolve incoming support requests, collaborate with various teams to streamline workflows like onboarding and device imaging, and contribute innovative ideas to enhance daily operations for all employees.This role is based in our Seattle office, requiring on-site presence five days a week. Relocation assistance can be provided.Your Responsibilities Include:Deliver Frontline Helpdesk Support: Act as the main contact for troubleshooting hardware, software, and network issues, ensuring prompt and effective resolution of employee inquiries.Enhance Support Systems and Processes: Collaborate with cross-functional partners to identify improvement opportunities, develop and maintain standardized workflows, and share insights during IT team meetings.Participate in On-Call Rotation: Join a scheduled helpdesk on-call rotation for urgent incidents.You Will Excel in This Role If You:Possess strong technical proficiency in macOS (knowledge of Windows is a plus), identity and device management (Azure AD, Jamf, Intune), and enterprise collaboration tools such as Google Workspace, Office 365, Slack, and Atlassian products.Exhibit excellent written and verbal communication skills, ensuring clarity and professionalism in every interaction.Demonstrate a proactive, driven attitude toward problem-solving and continuous improvement.Display meticulous attention to detail in your work, consistently delivering high-quality results.Embrace a customer-first mindset and possess the ability to explain technical concepts clearly to diverse audiences.About OpenAIOpenAI is a pioneering organization committed to ensuring that artificial intelligence benefits all of humanity. We strive to create safe and advanced AI technologies that empower individuals and organizations across the globe.

Conduct meticulous audit sampling, execute comprehensive audits, and deliver insightful findings to the Operations, Training, and internal partner management teams.Align and calibrate auditing processes between partner and internal teams to ensure consistency and accuracy.Demonstrate the ability to verify, document, and communicate audit results effectively, while developing detailed audit reports and evaluating the effectiveness of corrective actions.Perform audits with professionalism, ethics, and objectivity, while interpreting applicable standards and being mindful of potential legal and financial implications.Exhibit exceptional time-management capabilities and organizational agility, with the ability to effectively juggle multiple projects, tasks, and priorities.Innovate and develop creative strategies for enhancing core metrics based on audit findings.Identify, articulate, and escalate issues effectively, translating them into actionable business requirements.Showcase strong analytical and problem-solving skills, with a keen attention to detail and a focus on process improvement.Demonstrate leadership qualities and the ability to influence the work of others.Tackle special projects as needed and adapt to the evolving requirements of the business landscape.Possess the ability to understand the seller’s perspective and conduct audits with consideration of their overall experience, not just the associates.

Role overview The Field Support Specialist at SPS North America is based in Seattle, Washington. This role acts as the main point of contact for clients, addressing technical support needs and focusing on building and maintaining strong customer relationships. Key responsibilities Troubleshoot technical issues for clients on-site Lead training sessions at client locations Collaborate with internal teams to enhance service delivery Support customer satisfaction through direct communication and effective problem-solving

SPS North America seeks a Field Support Specialist based in Seattle, Washington. The position centers on hands-on support for clients, with a strong emphasis on technical troubleshooting and direct, on-site assistance. Building trust through clear communication and reliable problem-solving is key in this role. Main responsibilities Identify and resolve technical issues for clients, both remotely and in person Provide on-site assistance when required to address client needs Communicate solutions and updates to clients in a clear, professional manner Focus on delivering a positive experience for every customer through effective support Role focus This role requires practical troubleshooting skills and a commitment to customer satisfaction. Success depends on the ability to listen, respond promptly, and ensure clients feel supported throughout the process.

Role Overview SPS North America is hiring a Field Support Specialist (also referred to as Office Support Specialist) in Seattle, Washington. This position reports to Client Services Leadership and is central to maintaining our service standards. The role covers a range of responsibilities, from managing shipping and print projects to being the welcoming presence at the front desk. Key Responsibilities Front Desk and Guest Services Welcome guests and clients, delivering a high-quality concierge experience. Oversee lobby operations, including security protocols and global call routing. Logistics and Mail Handling Coordinate all inbound and outbound shipments. Follow both manual and electronic chain-of-custody processes for priority packages. Production and Reprographics Operate Multi-Functional Devices (MFD) for printing, binding (GBC, Velo, Coil), and digital scanning tasks. Keep all equipment in top condition through proactive maintenance and toner management. Office and Facility Upkeep Keep conference rooms, pantries, and common areas ready for use at all times. Manage inventory and ensure supplies remain stocked.

At Finvari, we are revolutionizing the payment processes for construction companies through our innovative SaaS platform. Our goal is to eliminate tedious manual payment tasks, allowing construction leaders to concentrate on developing the infrastructure of the future. Our user-friendly software caters to everyone, from field workers to C-suite executives, enhancing efficiency, streamlining processes, and fostering innovation within the industry.We pride ourselves on having a tight-knit, skilled team that has successfully built and scaled multiple software companies, some of which have gone public. Our culture is grounded in innovation, creativity, and a customer-first approach. We seek teammates who are passionate about problem-solving and eager to make a tangible difference. Our work environment is collaborative, autonomous, and intensely focused on customer satisfaction.About the Role:As a Product Support Specialist, you will be the first line of defense for our customers, addressing inquiries, troubleshooting issues, and ensuring a seamless experience on our platform. You will collaborate closely with Customer Success, Product, and Engineering teams to investigate problems, share valuable insights from customers, and contribute to enhancing our systems.This role presents a unique opportunity for individuals who are curious, analytical, and eager to develop their technical skills further. Ideal candidates will be comfortable working independently with minimal guidance, capable of asking insightful questions, synthesizing information, and navigating ambiguity effectively.This is a hybrid role that offers flexibility for remote work. We gather weekly for in-person collaboration and team lunches in our Seattle office.

Join Axon, a leader in law enforcement technology, as a Senior Support Operations Specialist. In this role, you will be pivotal in enhancing operational efficiency and providing exceptional support to our customers. Your analytical skills will help us innovate and improve our systems, ensuring our clients receive top-notch service.

BRINC develops technology for public safety agencies, including advanced drones, rugged communication devices, and 911 response networks that deliver real-time visuals to emergency teams. With over 600 agencies relying on its solutions, BRINC supports first responders nationwide from its Seattle, WA location. Role overview The IT Support Specialist will establish and lead the IT Help Desk for BRINC’s engineering and manufacturing teams in Seattle. This position focuses on building IT processes from the ground up, shaping standards that will scale as the company grows. The specialist will implement an endpoint management platform, develop device images for macOS, Windows, and Linux, and provide support for devices on the manufacturing floor. Collaboration with the Security Engineer and HR is key to ensuring a smooth onboarding and offboarding experience for staff, as well as managing the full device lifecycle. What you will do Deploy and manage identity, access, and device management for macOS, Windows, and Linux systems, unifying device management, directory services, and patch management. Create and maintain standard operating system images for Windows, macOS, and Ubuntu Linux workstations. Set up software update policies, manage patching, and roll out Endpoint Detection and Response (EDR) solutions across all platforms. Establish application allowlisting and blocklisting, and manage software licensing. Administer the Service Management Help Desk, including building SLA schemes, defining request types, and setting routing rules for onboarding, offboarding, hardware, and access needs. Provide Tier 1 and Tier 2 support for hardware, operating system, and software issues for engineering, manufacturing, and corporate teams. Develop a self-service knowledge base to address common technical questions and issues. Manage virtual helpdesk support for remote staff. Oversee the full device provisioning process: imaging, software installation, account setup, and timely delivery to users.

Trupanion seeks a Customer Support Specialist to assist pet owners with questions about its services. The main focus is on providing clear information and practical solutions, helping customers feel supported at every step. What you will do Respond to client inquiries with attention and accuracy Offer solutions that enhance the customer experience Guide pet owners as they use Trupanion’s services Schedule This role follows Pacific Time hours to match customer needs and ensure support is available when it matters most. Location Position is based in Seattle.

Role overview The Technical Account Specialist - Customer Support position at Zenoti is based in Seattle, Washington. This role centers on supporting clients as they use Zenoti’s software, with a strong emphasis on direct customer communication and problem-solving. Daily work involves helping customers maximize the value they get from the platform and ensuring their questions are answered promptly. What you will do Assist customers by resolving technical issues and responding to product-related questions. Offer practical guidance and share insights to help clients make the most of Zenoti’s software. Deliver solutions that fit each customer’s specific needs, aiming to enhance their experience with the product. Work closely with both clients and internal teams to address challenges and maintain high satisfaction levels.

The Manager of Healthcare Partnerships will play a crucial role in fostering growth within the Managed Medicaid channel by actively developing and nurturing relationships with Managed Medicaid, AAA, CBO, PACE, and state case management agencies. This position is dedicated to supporting health plan and agency partners in the successful implementation of Medically Tailored Meal programs through attentive account management and by expanding the understanding of referral pathways via field-based leadership. The role emphasizes a relationship-centric approach to client interactions, ensuring that Mom’s Meals is recognized as a frontrunner in quality, customer service, and nutritional support for individuals with chronic health conditions. This position requires coverage of the Washington and Oregon territories with a travel commitment of 50-75% of the time, including 2-3 overnight stays per week. Salary range: $78,836 - $105,000 plus a 15% quarterly bonus.

At Docker, we simplify application development, allowing developers to concentrate on what truly matters. Our global, remote-first team is driven by a passion for innovation and exceptional developer experiences. With over 20 million users each month and 20 billion image pulls, Docker stands as the premier tool for building, sharing, and running applications, trusted by both startups and Fortune 100 companies. We’re rapidly expanding and have just begun our exciting journey. Join us for an exhilarating ride!The Supply Chain Security team is reimagining software development and operational security with a comprehensive, developer-centric approach. We are crafting an end-to-end solution designed to secure the container ecosystem — from the developer's inner loop all the way to production — prioritizing automation, scalability, and user-friendliness.We seek a Senior Backend Engineer who excels at the nexus of large-scale infrastructure and security. The ideal candidate possesses experience in developing and maintaining services at scale while recognizing the critical role of security and policy enforcement in safeguarding modern software supply chains. You will collaborate with product managers, designers, and fellow engineers to deliver, secure, and enhance Docker’s registry and SaaS offerings, influencing the way developers worldwide efficiently and securely deliver containers.

Join our compassionate team at Mindful Support Services as a Client Care Coordinator, where you will play a pivotal role in enhancing the client experience. Your primary responsibility will be managing client relationships, ensuring their needs are met with empathy and professionalism. You will serve as a vital link between clients and our services, providing support and guidance to help them navigate their journey.

We are seeking a highly skilled Nurse Auditor to join our dynamic team at dstaff. This position can be based in Tacoma, WA; Seattle, WA; Burlington, WA; Salt Lake City, UT; Medford, OR; Portland, OR; or Lewiston, ID.The ideal candidate will have 5-7 years of experience in nursing and will initially work in-office for at least 6 months before telecommuting options may be considered.Key Responsibilities:Plan, coordinate, and conduct post-payment claims audits.Perform special projects as assigned.Utilize clinical expertise to ensure compliance with medical policies and standards.Analyze complex provider and hospital contracts.Conduct coding audits and quality assurance assessments of claims.