Senior Manager of SaaS Client Onboarding - Professional Services

Zenoti offers a comprehensive, cloud-based software platform tailored for the beauty and wellness industry. Our solution empowers users to efficiently manage all business operations through a unified mobile application, including online appointment scheduling, point of sale (POS), customer relationship management (CRM), staff management, inventory control, a…

Zenoti offers a comprehensive, cloud-based software suite tailored for the beauty and wellness sector. Our platform empowers businesses to effectively manage all aspects of their operations through a unified mobile solution, including online appointment scheduling, POS systems, CRM, employee management, inventory management, and integrated marketing programs. By leveraging Zenoti, clients can optimize their systems, cut expenses, and enhance customer loyalty and spending. Engineered for scalability and reliability, our platform harnesses enterprise-level technology suitable for businesses of various sizes.With over 30,000 salons, spas, medspas, and fitness studios across more than 50 countries, Zenoti serves a diverse portfolio of globally recognized brands, such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga, and TONI&GUY.Recent milestones include exceeding a $1 billion unicorn valuation, receiving recognition as a Next Tech Titan by GeekWire, securing an $80 million investment from TPG, and ranking 316th on Deloitte’s 2020 Technology Fast 500™. We are also honored to be recognized as a Great Place to Work Certified™ for 2021-2022, reinforcing our commitment to empowering individuals to thrive and achieve their potential. To learn more about Zenoti, visit: https://www.zenoti.comAbout the RoleAs the Practice Manager on our Onboarding team, you will lead a dynamic group of Product Specialists and Project Managers dedicated to onboarding our SaaS clients. You will be responsible for ensuring the success of new customer implementations, fostering internal team development, and acting as a key leader in delivering our services. Your role will be pivotal as you represent Zenoti to our clients, demonstrating the value our platform brings beyond mere implementation.This position is ideal for someone who excels in tackling complex challenges, cultivating strategic relationships, utilizing AI-driven insights, and enhancing both personnel and processes within a fast-paced SaaS environment.What You’ll Be DoingTeam Leadership & Talent DevelopmentManage, coach, and mentor a team of 8–10 Product Specialists and Project Managers.Align team members’ personal growth with business objectives while establishing clear development pathways.Foster a culture of accountability, ownership, and collaboration.

Zenoti develops a cloud-based platform tailored for the beauty and wellness sector, bringing together appointment booking, POS, CRM, employee and inventory management, and marketing tools in a single mobile app. The company serves over 30,000 businesses worldwide, including well-known names such as European Wax Center and CorePower Yoga. This Senior Product Specialist position is based in Seattle and focuses on onboarding and implementation for customers using Zenoti’s SaaS platform. The role sits within the Adoption organization, working with both new and existing clients. What you will do Analyze business requirements and map them to Zenoti product features that drive customer adoption. Use deep product and functional knowledge to identify customer challenges, then configure solutions within the Zenoti application. Work closely with internal teams and customers to ensure smooth onboarding and implementation experiences. Deliver comprehensive training, helping customers achieve their business objectives by making the most of the platform. Location Seattle, Washington, United States

Join Zenoti as a Senior Product Specialist where you will lead the onboarding and implementation of our cutting-edge SaaS solutions. In this pivotal role, you will collaborate with cross-functional teams to ensure seamless integration of our products into clients' operations, driving their success and satisfaction.Your expertise in SaaS implementation will be critical in guiding clients through the process, providing training, and delivering exceptional support. You will analyze client needs, develop tailored strategies, and contribute to continuous improvement initiatives.

Zenoti is a premier provider of an all-in-one, cloud-based software solution tailored for the beauty and wellness industry. Our innovative platform empowers users to effortlessly manage all facets of their business through a comprehensive mobile application, featuring functionalities such as online appointment scheduling, POS, CRM, employee management, inventory tracking, integrated marketing programs, and beyond. Zenoti is dedicated to helping clients streamline operations and reduce costs while enhancing customer retention and revenue.Currently, Zenoti serves over 30,000 salons, spas, medspas, and fitness studios across more than 50 countries, partnering with renowned global brands including European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga, and TONI&GUY.Our recent milestones include achieving a valuation exceeding $1 billion, being honored as a Next Tech Titan by GeekWire, securing an $80 million investment from TPG, and ranking as the 316th fastest-growing company in North America on Deloitte’s 2020 Technology Fast 500™. Furthermore, we are proud to be recognized as a Great Place to Work Certified™ for 2021-2022, underscoring our commitment to empowering individuals to feel great and discover their potential. For more information about Zenoti, please visit: https://www.zenoti.comAbout the RoleIn the capacity of Vice President of Professional Services, you will be responsible for the comprehensive strategy and execution of onboarding, implementation, and service delivery for Zenoti’s global SaaS clientele. You’ll spearhead and expand a high-impact team of leaders and practitioners focused on ensuring customer success from Day 1 through efficient project governance, strategic alignment, and operational excellence.This executive position is ideal for a leader who excels in driving customer transformation at scale, leveraging data and AI capabilities, fostering cross-functional trust, and cultivating the next generation of delivery leadership. You will closely collaborate with Product, Sales, Customer Success, and Engineering teams to ensure that Professional Services acts as a strategic growth driver for the organization.What You’ll Be DoingOrganizational Leadership & Talent StrategyGuide, scale, and mentor a global team of Services Directors, Project Managers, Solution Consultants, and Functional Experts.Develop a high-performing leadership pipeline aligned with long-term organizational growth and succession planning.Champion a robust performance management system that fosters accountability and excellence.

Zenoti develops a cloud-based software platform tailored for the beauty and wellness sector. The system streamlines daily operations for salons, spas, medspas, and fitness studios, covering online appointment scheduling, point-of-sale activities, customer relationship management, staff coordination, inventory oversight, and marketing efforts. Over 30,000 businesses across more than 50 countries rely on Zenoti. Notable clients include European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga, and TONI&GUY. Zenoti has surpassed a $1 billion valuation and was named GeekWire’s Next Tech Titan. The company received an $80 million investment from TPG and ranked number 316 on Deloitte’s 2020 Technology Fast 500™. Zenoti also achieved Great Place to Work Certified™ status for 2021-2022. Further details are available at https://www.zenoti.com.

Join SPS North America as a Client Services Supervisor, where you will lead a dynamic team dedicated to delivering exceptional client experiences. In this role, you will oversee client service operations, ensuring that all interactions are handled with professionalism and care. Your leadership will guide team members in resolving client inquiries and promoting a positive company image.

Why join usAt Brex, we empower businesses with our AI-driven spend management platform. Our suite of integrated corporate cards, banking solutions, and global payment options, coupled with user-friendly software for travel and expenses, enables companies to manage their finances with confidence. From startups to established enterprises like DoorDash, Flexport, and Compass, thousands rely on Brex to enhance financial control, reduce costs, and boost operational efficiency on a global scale.Joining the Brex team means pushing boundaries, questioning conventional approaches, and collaborating with some of the brightest minds in the tech industry. We prioritize diversity and inclusion, believing that your potential should be limited only by your aspirations. We equip you with the necessary tools, resources, and support to propel your career forward.EngineeringOur engineering team at Brex focuses on developing scalable systems with intent and speed. We encompass various domains, including Software, Data, Security, and IT, and operate with a high level of autonomy and collaboration. Our team tackles complex technical challenges, takes ownership of our results, and strives for excellence across all facets, from architecture to deployment. Here, engineering is not just a job; it’s a craft that cultivates future leaders.What you’ll doAs an Engineering Manager, you will lead a dedicated team focused on creating systems and product experiences that enhance customer activation at Brex. This includes overseeing onboarding processes, account setups, verifications, and integrations that enable customers to quickly derive value. This role demands strategic acumen, operational excellence, technical leadership, and an unwavering commitment to delivering seamless, AI-enhanced customer journeys. The ideal candidate will have a robust background in engineering leadership, particularly in scaling user-facing onboarding systems and delivering exceptional product experiences while collaborating closely with Product, Design, Operations, and GTM teams.Where you’ll workThis position is located in our Seattle office and operates within a hybrid model that blends the vibrancy of in-office work with the flexibility of remote options. Currently, we require team members to be in the office at least two days per week (Wednesday and Thursday). Starting February 2, 2026, this will increase to three days per week (Monday, Wednesday, and Thursday). Additionally, employees can enjoy up to four weeks of fully remote work per year!ResponsibilitiesDrive business and product strategies to ensure a seamless, intuitive, and effective onboarding experience.

Join our dynamic team at 360 IT Professionals as a Client Service Representative. In this role, you will be the primary point of contact for our clients, ensuring their needs are met with exceptional service. Your ability to communicate effectively and problem-solve will be key to fostering lasting relationships with our customers.

Join our compassionate team at Mindful Support Services as a Client Care Coordinator, where you will play a pivotal role in enhancing the client experience. Your primary responsibility will be managing client relationships, ensuring their needs are met with empathy and professionalism. You will serve as a vital link between clients and our services, providing support and guidance to help them navigate their journey.

Join our dynamic team at SPS North America as a Client Services Associate. In this role, you will be pivotal in delivering exceptional service to our clients, ensuring their needs are met promptly and effectively. You'll collaborate closely with various departments to enhance client satisfaction and drive engagement.

A. O. Garcia Agency is seeking a Client Services Associate to join the team remotely from Seattle, Washington. This role focuses on supporting clients and building lasting relationships while working from home. Key Responsibilities Provide timely and attentive service to clients Maintain client satisfaction by communicating clearly and professionally Foster positive, ongoing connections with clients Work Environment This is a fully remote position. All work is performed from a home office based in Seattle.

At AHEAD, we are at the forefront of digital transformation, crafting platforms that empower businesses to thrive in the digital landscape. By integrating cutting-edge cloud infrastructure, automation, analytics, and software delivery, we enable enterprises to realize their digital ambitions.We are committed to fostering a culture of inclusivity, where every voice is valued, respected, and heard. At AHEAD, we create an environment that encourages everyone to contribute, inspire change, and actively shape our corporate culture.As an equal opportunity employer, we celebrate diversity and do not tolerate discrimination based on race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law.We enthusiastically welcome candidates who will enrich our team with diverse ideas and perspectives.Senior Client Solutions EngineerThe Senior Client Solutions Engineer plays a pivotal role in supporting AHEAD's Client Directors by delivering formal technical presentations and providing expert design assistance for our innovative solutions and services to both existing and prospective clients. This role encompasses ownership of the technical aspects of sales campaigns and ensuring a seamless transition to our consulting and services teams while nurturing robust client relationships.As a thought leader within our Engineering organization, you will be responsible for designing and architecting solutions tailored to AHEAD's clients. We seek a Senior Client Solutions Engineer with extensive knowledge across our Enterprise Cloud Framework, including Cloud Management and Operations, Security, Datacenter Infrastructure, and Public Cloud. Your mission is to cultivate skills, build connections, and establish industry credibility across these segments, thereby driving product and service sales.You will collaborate closely with one or more Client Directors to formulate a cohesive account strategy for each client. This strategy will involve identifying potential technologies and partnership opportunities within specific accounts and playing an integral role in driving this strategy throughout the sales process.Successful time management and prioritization skills are essential for the Senior Client Solutions Engineer. Your objective is to evolve into a technical thought leader for each client, guiding strategic definitions, evaluating alternatives, and presenting the best-fit solutions to meet their needs.

Are you ready to create a lasting impact in people's lives? At Brighton Jones, we are a purpose-driven and client-centric team dedicated to empowering individuals to lead more fulfilling lives. As one of the largest Registered Investment Advisors (RIAs) in the nation, we've cultivated a culture that values continuous growth, collaboration, and community, earning us 15 consecutive awards as one of the “Best Places to Work,” including recognition from Inc.com in their 2025 list, as well as national accolades for our community contributions. We are industry leaders in harmonizing wealth, passion, and purpose, enabling our clients to flourish. With over $30 billion in assets under management and a team of over 300 professionals nationwide, our dynamic and collaborative approach is driving our rapid growth. We seek motivated and inquisitive individuals to join our #OneTeam.In your role as a key member of the Client Service team, you will collaborate closely with lead advisors to ensure that both existing and prospective clients receive unparalleled service and an exceptional client experience. You will thrive in a vibrant, service-oriented environment, utilizing your outstanding organizational, problem-solving, and attention-to-detail skills.*Please be aware that this position follows an administrative career trajectory and is not designed as a pathway to becoming an Advisor.Discover how our values align with yours by taking our Values in Action Self-Assessment.

As a Senior Client Account Manager at reddit, you will play a pivotal role in driving success for our Global Strategic Accounts within the Enterprise Technology sector. You will leverage your expertise in client relations and account management to foster long-lasting partnerships, ensuring that our clients achieve their business objectives through our innovative solutions.Your responsibilities will include developing strategic account plans, identifying opportunities for growth, and collaborating with cross-functional teams to deliver exceptional service. You will serve as the primary point of contact for high-profile clients, addressing their needs and concerns with professionalism and expertise.

Join SoFi as a Senior Product Manager focusing on our Servicing team. In this pivotal role, you will leverage your expertise to enhance our product offerings, ensuring exceptional user experiences and operational efficiency.You will collaborate with cross-functional teams to define product strategies, prioritize features, and drive product development from conception to launch. Your insights will be critical in shaping the future of our servicing solutions.

Role overview destinationknot is hiring a Remote Vacation Planning Client Services Specialist to assist travelers in organizing memorable trips. This position focuses on supporting clients, gathering essential trip information, and managing the various steps involved in planning vacations. Strong organizational skills, timely communication, and comfort with virtual work are important for success here. What you will do Guide clients through each stage of the vacation planning process Research destinations, accommodations, and activities that fit client preferences Collect and organize trip details and preferences Prepare, update, and distribute itineraries and travel documents Communicate clearly and respond promptly to client questions Maintain accurate client profiles and keep records current Coordinate follow-ups and manage schedules to ensure tasks stay on track Confirm booking details and provide administrative support for reservations Handle general customer service and coordination tasks as needed Requirements Strong organizational habits and attention to detail Clear communication skills, both written and verbal Ability to manage time effectively while working remotely Comfort using online platforms and digital tools Previous experience in customer service or administrative roles is preferred Reliable, professional approach and proactive follow-up with clients Work environment Fully remote role based in Seattle, Washington Flexible scheduling Comprehensive training and ongoing support provided This position offers a supportive environment for those who enjoy assisting clients and want to develop skills in client services and travel coordination.

Are you ready to take the lead on projects that not only transport individuals but also redefine urban landscapes? At TKDA, we are seeking a licensed Professional Engineer who is not only enthusiastic about infrastructure but also invigorated by the chance to spearhead transformative transit initiatives in Seattle and beyond.About UsTKDA is a 100% employee-owned firm specializing in engineering, architecture, and planning with over a century of experience. Since our establishment in 1910, we have cultivated a reputation for building reliable partnerships and delivering sustainable solutions. Our multidisciplinary teams collaborate to tackle real-world challenges with innovation, accuracy, and a sense of purpose.Our Rail DivisionFrom Class I freight lines to commuter rail systems, TKDA’s Rail Division provides holistic engineering services that connect communities and facilitate commerce. We oversee new constructions, intricate renovations, and multidisciplinary design projects for both public and private sectors. Our engineers are recognized for their technical skills, teamwork, and dedication to excellence.Your Role as Project ManagerIn the capacity of Project Manager, you will be the catalyst for multidisciplinary rail projects, leading civil, structural, mechanical, and electrical design teams from inception through to execution. You will manage project frameworks, coordinate deliverables, and ensure effective communication across all disciplines. Additionally, you will oversee construction administration and project assessments, guaranteeing that every milestone aligns with client expectations and budgetary goals.

About the RoleWatchGuard Technologies is on the lookout for a Senior Manager of Revenue Accounting to spearhead the revenue accounting and accounts receivable functions for our expanding global SaaS and technology operations. This pivotal role demands a hands-on leadership approach, ensuring precise, compliant, and scalable revenue processes aligned with ASC 606.This individual will be the go-to expert on GAAP revenue recognition, NetSuite Advanced Revenue Management (ARM), and SKU configuration, collaborating across departments to support business growth, automate processes, and achieve operational excellence. A Typical DayYour day will be a blend of practical execution and strategic leadership. You might begin your morning by reviewing revenue close activities, analyzing deferred revenue shifts, or tackling complex ASC 606 judgments related to non-standard deals. Throughout the day, you will work closely with Sales Operations, Deal Desk, Legal, and FP&A to ensure that contracts, SKUs, and system setups are correct from the outset.Utilizing NetSuite, you will assess ARM configurations, revenue schedules, and identify automation prospects while mentoring your team, eliminating obstacles, and refining processes throughout the order-to-cash lifecycle. As the champion of revenue audit preparedness, you will ensure thorough documentation, effective controls, and timely responses to audit requests. Who You AreYou are a proactive and proficient revenue accounting leader who excels in a dynamic SaaS or technology setting. With extensive technical knowledge of ASC 606 and GAAP revenue recognition, you possess the practical ability to implement this guidance in intricate, real-world situations. You are at ease taking ownership of results, making informed judgments, and defending your conclusions—particularly in front of auditors and senior management.You thrive on creating structure amid evolving processes and are driven to enhance accuracy, automation, and scalability. You communicate effectively with both finance and non-finance colleagues, converting complex accounting concepts into actionable insights. As a team leader, you establish high standards, provide clarity and accountability, and prioritize the development of your team. Above all, you take pride in your ownership of revenue accounting as a crucial business enabler.You are adept at leading distributed teams across various locations and time zones, fostering clarity, accountability, and robust partnerships between onshore and offshore resources.

Are you a bilingual professional eager to advance your career from the comfort of your home? Join our dynamic and rapidly expanding team at Global Elite Empire Consultants, where your aspirations meet opportunity. We value goal-driven individuals with leadership potential who are ready to make an impact.