Field Process Engineer II

Embark on a rewarding journey with ASM, where innovative technology and a collaborative environment converge.For over 55 years, ASM has been a leader in technological advancements, continuously pushing the limits of what is possible. With a diverse team of over 4,500 ASMers from 70 nationalities, our cutting-edge semiconductor solutions contribute significan…

Join ASM and embark on a journey where innovative technology converges with a collaborative environment. For more than 55 years, ASM has been at the forefront of technological advancements, pioneering innovations that shape the future. With a diverse workforce of over 4,500 ASMers from 70 nationalities, our cutting-edge semiconductor solutions are integral to transformative trends such as 5G, cloud computing, AI, and autonomous vehicles. We are committed to more than just technology; we prioritize diversity, inclusion, and sustainability to create a positive global impact. Our comprehensive development programs are designed to enhance your career growth, fostering innovation and unlocking your full potential.POSITION SUMMARYAs a Field Process Engineer II, you will take on the critical responsibility of understanding and addressing our customers’ needs. You will provide essential process support and ensure effective implementation in collaboration with Business Units (BUs), striving to exceed customer expectations and deliver exceptional value.Your role will be pivotal in driving business success by developing and refining processes that operate on our sophisticated tool sets at customer sites.

Embark on a transformative career with ASM, where groundbreaking technology intersects with a collaborative culture.For over 55 years, ASM has consistently been at the forefront of innovation, pushing the boundaries of what's technologically achievable. With more than 4,500 professionals from 70 different nationalities, our team and our advanced semiconductor devices play a pivotal role in cutting-edge trends such as 5G, cloud computing, AI, and autonomous driving. However, we are more than just a technology company; we are committed to promoting diversity, inclusion, and sustainability, striving to make a significant positive impact on the world. Our development programs are designed to support your growth, shaping your future and driving innovation to unlock potential.POSITION SUMMARYAs a Field Process Engineer, you will be instrumental in understanding our customers' needs, providing comprehensive process support, and implementing solutions in alignment with Business Units (BUs) to ensure we not only meet but exceed our customers' expectations.As a key contributor to our business success, your role will be essential in enhancing and optimizing processes utilized on our toolsets at customer sites. JOB RESPONSIBILITIES Assess and identify current customer needs while proactively anticipating future requirements to establish long-lasting relationships and sustainable solutions.Champion continuous improvement of the customer experience through effective teamwork, process optimization, and support tool development.Manage and oversee new product installations and the subsequent development of processes.Lead new site startups and execute planning/risk assessments to ensure successful readiness and execution, earning customer recognition and satisfaction.Define project scopes and resource planning in collaboration with BUs, escalating resource gaps to management as needed.Collaborate effectively with Customer Service, Engineering, Sales, and BUs to ensure successful site-based operations and services.

ASM International has spent over five decades advancing technologies in sectors such as 5G, cloud computing, artificial intelligence, and autonomous driving. With a team representing 70 nationalities and more than 4,500 employees, the company emphasizes sustainability, inclusion, and continuous professional development. Role overview The Field Service Engineer II supports ASM's hardware and technology systems at customer locations in Shanghai. This role focuses on keeping equipment operating reliably, managing installations, and ensuring a positive customer experience. Main responsibilities Maintain high tool uptime and handle installation and troubleshooting of hardware. Prepare and update technical documentation for both internal teams and customers. Assist with the rollout of global technology systems that enhance customer engagement. Communicate with customers via phone, email, and presentations, providing regular follow-up. Work with teams to improve customer experience across hardware, software, and support tools. Lead new product installations and oversee hardware developments. Supervise project evaluations and ensure successful project completion. Take on additional duties as assigned. Travel for business as required. Location This position is based in Shanghai, China.

Join ASM, where innovation meets collaboration.For over 55 years, ASM has led the charge in technological advancement, pioneering developments in sectors such as 5G, cloud computing, AI, and autonomous driving. Our diverse team of over 4,500 professionals from 70 nationalities embodies our commitment to inclusion, sustainability, and making a positive impact globally. Our comprehensive development programs are designed to foster your growth, pushing the boundaries of innovation and unlocking potential.KEY RESPONSIBILITIESLead and manage the process team, establishing targets aligned with evolving business needs in collaboration with local and global management.Assess and anticipate customer needs to cultivate sustainable relationships and solutions.Enhance customer experience through continuous improvement in team operations, processes, and support tools.Oversee new product installations and related process development.Manage new site setups, including planning and risk assessment to ensure readiness and customer satisfaction.Define project scope and resource requirements in partnership with the Business Unit, escalating when necessary.Collaborate with Customer Support, Engineering, Sales, and Business Units to achieve successful site operations and services.

Embark on a remarkable career journey with ASM, where advanced technology intertwines with a culture of collaboration.For over 55 years, ASM has led the charge in innovation and technological advancement. With a global workforce of more than 4,500 ASMers from 70 different nationalities, we are at the forefront of pivotal trends such as 5G, cloud computing, artificial intelligence, and autonomous driving. We pride ourselves on being more than just a technology firm; our commitment to diversity, inclusion, and sustainability drives us to make a meaningful impact in the world. Our comprehensive development programs are designed to nurture your growth and empower you to push the boundaries of innovation. POSITION SUMMARYAs a Senior Manager in the Service department, you will lead your team to thoroughly understand our customers' needs, delivering exceptional hardware support and ensuring alignment with Business Units (BUs) to exceed customer expectations. You will be a vital contributor to our business success, spearheading strategic planning and implementing growth initiatives in accordance with our corporate strategy to achieve our vision and objectives. JOB RESPONSIBILITIES Oversee the hardware service team, establishing team goals based on evolving business requirements while collaborating closely with both local and global management teams to ensure all targets are achieved.Assess current customer needs, foresee future demands, and cultivate sustainable relationships and solutions.Enhance the customer experience through continuous improvement in team dynamics, processes, and support tools.Manage new product installations and develop subsequent processes.Lead new site startups and execute planning/risk assessments for successful readiness and execution, ensuring customer satisfaction and recognition.Define project scope and resource planning in conjunction with BU, raising any resource gaps to management.Collaborate with Customer Service, Engineering, Sales, and Business Units to ensure successful site-based operations and services. REQUIREMENTSBachelor’s degree or higher.At least 8 years of relevant experience in a managerial role.Strong leadership, communication, and problem-solving skills.Proven ability to drive customer satisfaction and operational excellence.

Join ASM and be part of a dynamic team where cutting-edge technology intersects with a collaborative culture.With over 55 years of experience, ASM is leading the charge in innovation and technological advancement. Our diverse team of over 4,500 professionals from 70 nationalities plays a pivotal role in shaping future trends such as 5G, cloud computing, artificial intelligence, and autonomous driving. Beyond technology, we are committed to diversity, inclusion, and sustainability, aiming to create a positive impact on the world. Our development programs are designed to foster your growth, empowering you to push the limits of innovation.POSITION SUMMARYASM is on the lookout for a dedicated Field Service Engineer to join our CVD/EPI/PEALD/Furnace division. In this role, you will provide essential support and troubleshooting at client sites, becoming a key contributor to our business success by enhancing processes and toolsets used in customer operations.

ASM International seeks a Field Process Manager I in Shanghai to lead a process team supporting semiconductor technology projects. This position centers on meeting business goals and customer expectations by coordinating closely with both local and global colleagues. What you will do Direct daily management of the process team, set team goals, and align activities with shifting business needs. Assess customer requirements, both current and future, while building strong relationships and developing sustainable solutions. Improve customer experience by refining team dynamics, processes, and support tools. Lead new product installations and guide the development of related processes. Oversee new site startups, including planning and risk assessments to ensure smooth execution and customer satisfaction. Define project scope, plan resources with the Business Unit, and communicate resource gaps to management as needed. Collaborate with Customer Support, Engineering, Sales, and Business Unit teams to maintain effective site operations and services. Role focus This role emphasizes leadership of a process team, close collaboration across departments, and a strong commitment to customer satisfaction. The Field Process Manager I plays a key part in new product launches and site startups, ensuring projects meet ASM’s standards and client needs.

Join aumovio as a Process Engineer where you will play a pivotal role in optimizing and improving manufacturing processes. Your expertise will contribute to enhancing efficiency, reducing costs, and maintaining high-quality standards.

Join Solidigm as a Process Development Engineer, where you will play a vital role in advancing our NAND development initiatives. Collaborate with a team of experts to innovate and enhance processes that drive efficiency and quality in semiconductor manufacturing. This is an exciting opportunity for individuals passionate about technology and development.

As a Field Applications Engineer at Renesas Electronics, you will play a crucial role in bridging the gap between our innovative products and our valued customers. You will be responsible for providing technical support, engaging with customers to understand their needs, and ensuring successful implementation of our solutions.

Join ASM: Where Innovation Meets Collaboration!For over 55 years, ASM has been at the forefront of technology, shaping the future with innovation and excellence. With a diverse team of over 4,500 professionals from 70 nationalities, we are leading advancements in areas such as 5G, cloud computing, AI, and autonomous vehicles. We are committed to diversity, inclusion, and sustainability, ensuring a positive impact on the world. Our development programs are designed to support your professional growth and help you push the limits of innovation.POSITION SUMMARYAs the Field Service Manager II, you will lead a dynamic service team dedicated to understanding customer needs and delivering exceptional hardware support. You will work closely with Business Units (BUs) to ensure our services not only meet but exceed customer expectations. Your leadership will be pivotal in driving strategic planning and implementing initiatives for growth and scalability that align with our corporate vision. JOB RESPONSIBILITIESOversee the hardware service team, establishing targets based on evolving business demands and collaborating with local and global management to achieve these goals.Assess and identify current and future customer needs, fostering long-term relationships and sustainable solutions.Enhance the customer experience continuously by improving team processes and support tools.Oversee new product installations and the development of related processes.Lead startup initiatives for new sites, conducting thorough planning and risk assessments to ensure successful customer recognition and satisfaction.Define project scopes and resource requirements in collaboration with BUs, escalating any resource gaps to management.Support Customer Service, Engineering, Sales, and Business Units to ensure successful site operations and service delivery.

Role overview The Senior Field Service Engineer at asm in Shanghai provides technical support and service to customers across several industries. The position centers on resolving technical issues and ensuring equipment functions as expected. What you will do This role involves troubleshooting problems, performing maintenance, and assisting customers to keep their operations on track. Clear communication with customers is essential to maintain high satisfaction and smooth workflows. Requirements Strong technical background Proven troubleshooting skills Ability to communicate clearly with customers

Join ASM: Pioneering Innovation in Semiconductor TechnologyFor over 55 years, ASM has been at the forefront of technological advancements, leading the charge in innovations that shape the future. Our diverse team of over 4,500 professionals from 70 nationalities is instrumental in driving trends in 5G, cloud computing, AI, and autonomous driving. We are committed to fostering a culture of diversity, inclusion, and sustainability, striving to make a positive impact globally. Our dedicated development programs are designed to support your professional growth and push the boundaries of innovation.POSITION SUMMARYWe are seeking a dedicated Senior Field Service Engineer to join our CVD/EPI/PEALD/Furnace business team. In this critical role, you will be responsible for providing exceptional support and troubleshooting at client sites, ensuring the success and efficiency of our operations.

Embark on a rewarding journey with ASM, where cutting-edge technology intersects with a collaborative culture.With over 55 years of pioneering advancements, ASM stands at the forefront of technological innovation. Our diverse team of over 4,500 professionals from 70 different nationalities is instrumental in driving trends in 5G, cloud computing, artificial intelligence, and autonomous driving. We pride ourselves on fostering a culture that values diversity, inclusion, and sustainability, seeking to leave a positive mark on the world. Our comprehensive development programs are designed to support your personal and professional growth, pushing the limits of innovation to unlock potential.POSITION SUMMARYASM is seeking a Field Service Engineer for our CVD/EPI/PEALD/Furnace divisions. You will be integral to a dedicated team providing on-site support and troubleshooting for our clients. Your contributions will be pivotal in strengthening our business by enhancing and improving processes using our toolsets at customer locations.

About YouAs a Senior Geometry Processing Engineer, you possess extensive expertise in developing geometry processing algorithms and creating innovative tools. You excel at transforming intricate 3D models into production-ready assets, thriving in dynamic environments where your ability to craft geometric algorithms leads to the generation of superior-quality 3D meshes for applications in gaming, visual effects, extended reality (XR), and 3D printing.You are a systems-oriented thinker adept at constructing scalable and resilient systems that automate previously fragile manual processes for mesh cleanup. Your focus is to ensure that every output—from UV mapping to normals—is dependable, production-quality, and ready for integration into engines.Your commitment to real-world creator impact drives you; you are passionate about laying the geometric groundwork that enables generative AI to enhance and elevate human creativity in 3D design.Your Upcoming ChallengeJoin us at the cutting edge of the GenAI revolution. As a vital member of the Applied Research team, your goal is to connect pioneering generative research with practical 3D content production. You will develop geometric foundations and automated workflows that empower our generative models to create high-quality, production-ready assets. By crafting robust mesh processing algorithms and cohesive toolsets, you will convert raw model outputs into optimized, high-fidelity 3D data, empowering our artists and developers.Key ResponsibilitiesYour main responsibilities will include:Algorithm Development: Investigate, design, and execute advanced geometry processing algorithms, including mesh simplification, remeshing, feature preservation, and volumetric representations.Mesh & UV Optimization: Create automated solutions that enhance mesh quality and generate high-quality UVs to adhere to stringent production standards.Workflow Automation: Develop the essential connections between generative models and artistic tools, automating the conversion of raw geometry into rigged, skinned, and textured assets.System Architecture: Establish a centralized geometry processing infrastructure that serves as a definitive repository for all geometric tools, documentation, and configurations.Performance Engineering: Refine algorithms for optimal performance, reliability, and scalability, removing technical bottlenecks and manual workarounds in the asset evaluation pipeline.

Join ASM and be part of an innovative team where technology meets collaboration.For over 55 years, ASM has been a leader in technological advancements, driving innovation in the semiconductor industry. With a diverse workforce of over 4,500 employees from 70 different nationalities, we are at the forefront of trends such as 5G, cloud computing, AI, and autonomous driving. At ASM, we cherish diversity, inclusion, and sustainability, striving to create a positive impact on the world. Our development programs are designed to support your growth and empower you to push the boundaries of innovation.As a Senior Process Integration Engineer, you will leverage your extensive expertise to lead projects in process development and optimization. Your contributions will play a vital role in enhancing customer satisfaction and advancing our internal technologies.

Join ASM and embark on a journey where innovation meets collaboration.With over 55 years of leadership in the semiconductor industry, ASM is at the forefront of technological advancements. Our diverse team of over 4,500 professionals from 70 different nationalities is contributing to groundbreaking advancements in 5G, cloud computing, AI, and autonomous driving. We're not just about technology; we prioritize diversity, inclusion, and sustainability, striving to make a meaningful impact on the world. Our development programs are designed to foster your growth, shaping your future and pushing the limits of innovation.As a Senior Process Integration Engineer, you will leverage your extensive expertise to spearhead process development and optimization projects while collaborating with BU R&D and technology development teams to deliver innovative technical solutions. Your contributions will significantly impact customer satisfaction and drive internal technological advancements.

Embark on an exciting journey with ASM, where cutting-edge technology meets a collaborative spirit.For over 55 years, ASM has been leading the way in innovation, pioneering advancements in technology. Our team of over 4,500 professionals from 70 nationalities plays a vital role in shaping the future with our advanced semiconductor devices, contributing to significant trends like 5G, cloud computing, AI, and autonomous driving. We are not just a technology company; we are committed to diversity, inclusion, and sustainability, aiming to create a positive impact on the world. Our development programs are designed to support your growth, shaping your career while pushing the boundaries of innovation.POSITION SUMMARYASM is on the lookout for a Senior Field Service Engineer to join our CVD/EPI/PEALD/Furnace business unit. You will be an integral part of a team providing on-site support and troubleshooting for our clients.As a key driver of business success, you will enhance and enable operational effectiveness by developing and improving processes utilizing our toolsets at customer locations. JOB RESPONSIBILITIESEnsure optimal tool uptime and lead the effective installation and support of hardware issues.Create, maintain, and enhance technical documentation for internal and external stakeholders.Understand and architect innovative global technology systems to foster stronger customer relationships.Facilitate efficient communication channels, such as telephone, email, and presentations, to ensure consistent customer follow-up.Lead continuous improvement initiatives for customer experience through the development of teams, hardware, software, and support tools.Manage and oversee new product installations and subsequent hardware developments.Project manage new evaluations to ensure project success.Perform additional tasks as required.Business travel may be required as necessary. REQUIREMENTSBachelor’s degree in an Engineering discipline.Demonstrated success in cultivating collaborative partnerships with both customers and internal stakeholders.A proven ability to thrive in a team environment under tight deadlines and multiple priorities.

About Paragraf Ltd. Paragraf Ltd. develops contamination-free deposition technology for graphene, supporting the commercialization of this advanced material. The company’s methods make large-scale production of high-purity graphene layers possible, setting new standards for quality and volume in the industry. Paragraf is the first company to mass-produce graphene-based electronic devices using standard semiconductor processes. The team focuses on high-performance, cost-efficient manufacturing solutions and ensures that graphene is integrated seamlessly into products ready for use. This approach helps customers and partners advance their own technologies more easily. Paragraf’s mission is to transform electronics by developing high-purity graphene and other two-dimensional materials. The company aims to boost device performance while reducing energy use and carbon emissions across multiple sectors. Paragraf operates globally, with R&D and manufacturing near Cambridge, UK, an applications development lab in San Diego, USA, and offices in Shanghai, China, and Abu Dhabi, UAE.