About the job
Wabtec Corporation seeks a Service Technical Manager to lead technical service operations in Siliguri. This leadership role centers on maintaining reliable support for the company's products and services, while also managing a team and building strong customer connections.
Role overview
The Service Technical Manager takes charge of daily technical service activities. This includes guiding a team of skilled professionals and ensuring that customers receive consistent, high-quality support. The manager is responsible for both team development and direct customer engagement, addressing service needs as they arise.
Key responsibilities
- Direct and coordinate daily technical service operations
- Maintain high standards of support for all products and services
- Lead, mentor, and develop a team of technical professionals
- Manage customer relationships and respond to service requests
Location
This position is based in Siliguri.
