Open Application at EKO Bulgaria | Sofia

If you're passionate about EKO Bulgaria and eager to join our dynamic team but can't find a position that aligns with your expertise and experience, we encourage you to submit your application. We would love to learn more about you!

At bunq, we prioritize the safety of our users' finances. As a Reporting Agent, you will play a vital role in identifying, reporting, and preventing fraudulent activities to protect our community. Your mission is to enhance our reporting operations and ensure compliance with local regulations, all while making life easier for our users Take OwnershipYour key responsibility is to safeguard our users by promptly identifying suspicious activities and reporting them according to legal and regulatory standards In your role as a Reporting Agent within the User Quality team, you will:Ensure compliance by reporting suspicious activities to relevant Financial Intelligence Units (FIUs) and adhering to country-specific financial crime reporting protocols.Develop clear procedures and continually refine reporting processes through gap analysis and automation, enhancing scalability, accuracy, and regulatory compliance.Monitor reporting performance using analytics tools such as Retool, Looker, and Google Sheets while managing all outstanding CAP items within established deadlines.

About the RoleThe Accounts Payable Specialist will play a crucial role in executing departmental activities and ensuring the smooth operation of our global financial processes. This position is essential for supporting payroll tasks and managing accounts payable operations across our diverse international presence, including the United States, Bulgaria, Panama, Ireland, the United Kingdom, and India. You will leverage your exceptional organizational and analytical skills to foster the continuous growth of our dynamic company by mastering the payroll intricacies of each country and collaborating with both internal and external stakeholders. A-LIGN will rely on you to support management through thorough data audits, payroll processing, invoice management, and the execution of critical journal entries and reconciliations that uphold our financial integrity.

Join Mercier Consultancy as a Greek-Speaking Customer Service Representative in Sofia, Bulgaria! We offer a comprehensive relocation package to support your transition. We seek passionate individuals committed to delivering outstanding customer support to our Greek-speaking clientele.In this role, you will serve as the primary contact for our Greek-speaking customers, assisting with inquiries and resolving issues to ensure a positive experience with our services. Your efforts will be crucial in fostering trust and satisfaction within our customer base.Key Responsibilities Provide exceptional customer service in both Greek and English through various communication channels. Quickly address customer inquiries and resolve issues effectively. Maintain accurate records of customer interactions within our CRM system. Collaborate with internal teams to ensure timely resolution of customer challenges. Collect customer feedback to support service improvements and enhance satisfaction. Stay updated on company products and services to offer knowledgeable assistance. Engage in continuous training to further develop your customer service skills.

Join KIPMI Software, a pioneering company born from TINQIN, which has been at the forefront of innovative software solutions for the insurance sector for over a decade. As part of the Be Ys Group, we are venturing into the realms of digital trust and identity technologies. We invite you to be a part of our dynamic team focused on developing next-generation digital trust products.Let's build the future of technology together!Key Responsibilities:Design, build, and deploy web services and applications utilizing Docker and Kubernetes in both Azure and on-premises environments.Develop and manage CI/CD pipelines using GitLab and Azure DevOps.Implement Infrastructure as Code practices with Terraform and Ansible.Ensure high availability and performance for SQL/NoSQL databases, APIs, and front-end services.Set up monitoring and alerting systems using Prometheus, Grafana, Loki, and ELK stack.Automate operational workflows and runbooks with tools such as Rundeck, Ansible, or custom scripts.Collaborate closely with product and development teams, leading troubleshooting efforts and providing technical support.Qualifications:Bachelor's degree in Computer Science, Engineering, or a related field.Robust experience in technical roles involving engineering, development, or operations.Proficient in Kubernetes and Docker with strong hands-on experience.Experienced in Linux system administration.Familiarity with at least one scripting language (e.g., Bash, Python).Experience with CI/CD tools such as GitLab CI or Azure Pipelines.Practical knowledge of Infrastructure as Code using Terraform and Ansible.Preferred Skills:Knowledge of the Java ecosystem (Java, Spring Boot, JDBC, Maven).Experience with Azure Cloud or OpenStack environments.Familiarity with GitOps workflows and identity management.Understanding of Agile methodologies and collaboration with developers and product teams.What We Offer:Competitive salary package.A stimulating and engaging work environment.Opportunity to work with cutting-edge technologies on real projects.Collaboration with a team of skilled and friendly professionals.Continuous learning and professional development opportunities.Corporate training and tech conference participation.Annual performance reviews and evaluations.Fun team-building events.

Join Mercier Consultancy as we seek enthusiastic Irish-speaking Customer Service Representatives to be based in Sofia, Bulgaria. We offer a comprehensive relocation package to assist you in your journey! If you are passionate about exceptional customer service and enjoy engaging with Irish-speaking clients, we want to hear from you!In this role, you will be the first point of contact for our Irish-speaking customers, addressing inquiries, resolving issues, and ensuring their experience with our services is seamless and enjoyable. Your efforts will play a crucial role in fostering customer loyalty and satisfaction.Key ResponsibilitiesDeliver outstanding customer support in both Irish and English through various communication channels.Proactively manage customer inquiries and effectively resolve issues in a timely manner.Accurately document customer interactions in our CRM system.Work collaboratively with different teams to provide comprehensive solutions to customer challenges.Collect and analyze customer feedback to enhance our service offerings.Stay informed about product details and operational changes.Participate in ongoing training to refine your customer service skills.

Join Mercier Consultancy as a Dutch Language Player Support Specialist in our vibrant gaming department located in Sofia, Bulgaria! In this dynamic role, you will be the key support representative for our Dutch-speaking gaming community, dedicated to delivering top-notch assistance and guidance to players.Your responsibilities will encompass managing player inquiries, troubleshooting game-related challenges, and fostering a welcoming atmosphere for our community. We seek passionate gaming enthusiasts with outstanding communication skills who can actively engage with our players.Key ResponsibilitiesDeliver exceptional support to Dutch-speaking players via email, chat, and social media channels.Resolve technical issues, gameplay questions, and account-related inquiries.Document player interactions accurately within our support system.Work collaboratively with other teams to address complex player issues.Gather and relay player feedback to improve services.Encourage a positive gaming environment through effective player engagement.Stay informed on the latest gaming trends and updates.

Join Mercier Consultancy as we seek enthusiastic Dutch-Speaking Customer Service Representatives to be based in Sofia, Bulgaria. With a comprehensive relocation package, we aim to facilitate your transition to this vibrant city! We value motivated individuals who are passionate about providing exceptional customer service and who thrive on engaging with clients in their native language.In this pivotal role, you will represent our company, assisting Dutch-speaking customers with their inquiries, ensuring their interactions with us are seamless and positive. Your contributions will be vital in fostering customer loyalty and satisfaction.Key ResponsibilitiesDeliver exceptional customer service in Dutch and English via multiple communication channels.Promptly and professionally address customer queries, issues, and requests.Accurately document all interactions within our customer relationship management system.Collaborate effectively with internal teams to resolve customer challenges.Collect and analyze customer feedback to enhance service delivery.Maintain up-to-date knowledge of our products and services to provide informed assistance.Engage in continuous training and development opportunities.

Join Mercier Consultancy, a leading provider of exceptional customer service solutions, as we expand our team with enthusiastic Icelandic Speaking Customer Service Representatives in Sofia, Bulgaria! We offer a comprehensive relocation package to ensure your transition is as smooth as possible. We are looking for proactive and dedicated individuals who are passionate about delivering outstanding customer support to our Icelandic-speaking clientele.In your role as a Customer Service Representative, you will engage with our customers in both Icelandic and English, addressing their inquiries, resolving issues, and enhancing their overall experience. Your contributions will be key in nurturing strong relationships and promoting customer loyalty.Key Responsibilities Provide exceptional customer service in Icelandic and English through various communication channels. Address and resolve customer inquiries and concerns efficiently. Document customer interactions and resolutions accurately within our CRM system. Collaborate with cross-functional teams to ensure prompt and effective solutions to customer issues. Collect customer feedback to enhance overall service quality. Stay updated on company products and services to deliver knowledgeable support. Participate in ongoing training to further develop your customer service capabilities.

Join the vibrant team at Mercier Consultancy as a Romanian Player Support Specialist within our gaming department in Sofia, Bulgaria! In this vital role, you will be the primary support representative for our Romanian-speaking gaming community, dedicated to delivering outstanding assistance and creating memorable gaming experiences.As a Player Support Specialist, you will address player inquiries, troubleshoot game-related concerns, and foster a positive community atmosphere. We seek passionate gaming enthusiasts with excellent communication skills to engage effectively with our players.Key ResponsibilitiesDeliver exceptional support to Romanian-speaking players through email, chat, and social media platforms.Resolve technical issues, answer gameplay queries, and handle account-related inquiries.Maintain thorough documentation of customer interactions within our support system.Collaborate with cross-functional teams to effectively resolve complex player issues.Gather player feedback and relay it to the development team for continuous product enhancement.Contribute to creating a welcoming and engaging gaming community.Stay up-to-date with the latest gaming trends and updates relevant to our offerings.

Role Overview Mercier Consultancy is hiring a Flemish Payment Solutions Advisor for its Sofia, Bulgaria office. This position focuses on supporting Flemish-speaking clients by identifying and recommending payment solutions that fit their needs. The role offers a relocation opportunity from Amsterdam, North Holland, Netherlands, and involves working in an international setting. What You Will Do Consult with Flemish-speaking clients to understand their payment needs and recommend appropriate solutions. Assess client requirements and present tailored payment alternatives. Respond to payment-related questions and resolve concerns promptly. Work closely with internal teams to implement payment strategies that improve client service. Document client interactions and maintain detailed records of each case. Monitor developments in the payment industry, including regulatory updates. Support client onboarding and deliver training on payment systems when needed. Location & Relocation This role is based in Sofia, Bulgaria. Candidates currently in Amsterdam or the Netherlands interested in relocating are encouraged to apply.

Join Mercier Consultancy Group and explore a variety of exciting Dutch-speaking job opportunities in Sofia, Bulgaria! Our vibrant city offers a unique blend of culture and modernity, making it an ideal location to live and work. We provide a fully funded relocation package, ensuring a seamless transition as you embark on this new adventure. Become part of our diverse and inclusive team, where your language skills and expertise will help us deliver exceptional service and support across various roles.Key ResponsibilitiesDeliver top-notch support and assistance to Dutch-speaking clients through phone, email, or chat.Manage customer inquiries, resolve issues promptly, and ensure customer satisfaction.Collaborate effectively with colleagues and departments to enhance service quality.Keep accurate records of client interactions and handle confidential information responsibly.Embrace new processes and technologies to boost efficiency in your work.Engage in continuous training and development to stay ahead in the industry.

Join Mercier Consultancy as a French Player Support Specialist in our vibrant gaming department located in Sofia, Bulgaria! As the primary support contact for our French-speaking gaming community, you will play a crucial role in delivering top-notch assistance and ensuring an enjoyable gaming experience.Your responsibilities will include addressing player inquiries, troubleshooting game-related issues, and fostering a welcoming environment for our players. We seek dedicated individuals with exceptional communication skills and a passion for enhancing the gaming community.Key ResponsibilitiesDeliver outstanding support to French-speaking players via email, chat, and social media platforms.Troubleshoot and resolve technical issues, gameplay inquiries, and account-related concerns.Accurately document all player interactions and support requests in our customer relationship management system.Collaborate with cross-functional teams to effectively resolve complex player issues.Gather and communicate player feedback to the development team for potential game enhancements.Contribute to creating a positive and engaging community atmosphere through exceptional support.Stay updated on the latest gaming trends and product developments.

At Medier, we transcend the typical marketing agency model, positioning ourselves as true creative partners to our clients. Our expertise spans digital and social media strategies, public relations, influencer collaborations, search engine optimization, programmatic advertising, and customer relationship management. By fusing creativity with data-driven insights, we don’t simply execute campaigns; we achieve tangible results.Our philosophy is straightforward: we hire a diverse team of passionate individuals and cultivate a culture that empowers everyone to excel. Do you think this aligns with your values? If so, we want to hear from you.We are excited to expand our footprint in Bulgaria and are on the lookout for a seasoned Country Manager with substantial iGaming or Betting experience to spearhead our growth initiatives in this vibrant market.

Speechify seeks an iOS Core Product Software Engineer to join the team in Sofia, Bulgaria. This position centers on building and refining iOS app features that help users engage with text in new ways. Collaboration is a key part of the role, with regular work alongside designers, product managers, and fellow engineers to shape and improve the product experience. What you will do Develop and enhance features for Speechify’s core iOS applications Partner with design, product, and engineering teams to deliver polished user experiences Improve app performance and overall usability Requirements Background in iOS mobile development Keen attention to detail Interest in creating technology that changes how people read and interact with text This role is based in Sofia, Bulgaria.

Join the dynamic team at Mercier Consultancy as we seek enthusiastic Estonian-speaking Customer Service Representatives in Sofia, Bulgaria! We offer a comprehensive relocation package to facilitate your move. If you are passionate about delivering exceptional service and enjoy helping others, this is the perfect opportunity for you.In your role, you will serve as the initial point of contact for our Estonian-speaking clients. You will assist them with their inquiries, resolve their issues, and ensure they have a positive experience with our services. Your contributions will be vital in enhancing customer satisfaction and fostering loyalty.Key Responsibilities Deliver exceptional customer service in both Estonian and English via various communication channels. Address customer inquiries, concerns, and complaints with professionalism and courtesy. Accurately document customer interactions in our CRM system. Work collaboratively with internal teams to resolve customer issues promptly. Collect and analyze customer feedback to support service enhancements. Stay updated on company products and services to provide informed assistance. Engage in continuous training to improve customer service skills and product knowledge.

Join Mercier Consultancy as a Polish-Speaking Customer Service Representative in the vibrant city of Sofia, Bulgaria! We are thrilled to provide a generous relocation package to help you transition to this culturally rich environment. In this role, you will deliver exceptional support to our Polish-speaking clients, ensuring their inquiries and concerns are addressed with utmost professionalism and efficiency.As a Customer Service Representative, you will interact with customers through various communication channels, effectively managing their questions and swiftly resolving any issues. Your fluency in Polish will be vital in fostering strong relationships with our customers and enhancing their experience with our services.Key Responsibilities Provide assistance to Polish-speaking customers via phone, email, and chat. Address inquiries about our products and services with expertise. Keep detailed records of customer interactions in our CRM system. Collaborate with team members to effectively resolve customer issues. Offer comprehensive information on product features and benefits. Collect customer feedback to drive service improvements. Engage in regular training sessions to stay updated on product offerings.

Join Mercier Consultancy as we expand our team with exciting opportunities for Slovak Speaking Customer Service Representatives in vibrant Sofia, Bulgaria. We offer a generous relocation package to ensure a smooth transition for successful candidates. If you're passionate about delivering exceptional customer support to our Slovak-speaking clientele, we want to hear from you!In this role, you will be the face of our customer service team, engaging with Slovak-speaking customers to address inquiries, resolve issues, and create a seamless customer experience. Your contributions will significantly enhance customer satisfaction and loyalty.Key ResponsibilitiesProvide outstanding customer service in both Slovak and English via various communication channels.Efficiently respond to customer queries and resolve issues with professionalism.Document customer interactions and resolutions accurately in our CRM system.Collaborate effectively with other teams to deliver comprehensive solutions to customer challenges.Gather customer feedback to guide service enhancements.Stay updated about our products and services to assist customers effectively.Participate in ongoing training to improve customer service skills.

Yotpo is at the forefront of transforming trust and loyalty in the eCommerce landscape. Our AI-driven Reviews and Loyalty solutions empower brands to convert casual browsers into loyal customers and advocates. With robust integrations across the eCommerce ecosystem and the confidence of over 30,000 global brands, Yotpo provides unparalleled omnichannel experiences that not only enhance conversion rates but also fortify customer relationships, leading to sustainable growth.Job Overview: As a Finance Applications Implementer, you will be instrumental in the deployment, customization, and ongoing maintenance of finance-related software applications. This role demands a unique combination of financial acumen, technical skills, and project management expertise to ensure that our financial systems align with organizational needs and integrate flawlessly with existing workflows.Your primary responsibilities will include understanding planning and forecasting scenarios, simplifying existing models and FP&A data, and implementing processes and client data within our organizational environment.What You’ll Do:Application Deployment and Configuration:Lead the implementation and enhancement of finance applications, ensuring timely and effective deployment.Configure applications to address the unique needs of the organization.Collaborate with stakeholders to gather and analyze requirements.System Integration:Facilitate seamless integration of finance applications with other business systems.Partner with IT and other departments to design and implement integration solutions.Customization and Development:Tailor finance applications to improve functionality and meet business demands.Create custom reports, dashboards, and workflows.Testing and Quality Assurance:Conduct comprehensive testing to ensure applications operate as expected.Identify and resolve any issues or bugs.Validate and maintain data models while enhancing data quality.User Training and Support:Deliver training and support to end-users on finance applications.Develop user guides and training documentation.Project Management:Oversee implementation projects, including planning, execution, and evaluation.

EKO Bulgaria is a leading international player in the fuel and fast-moving consumer goods sector. Our operations are supported by a robust network of over 101 petrol stations under the EKO brand, ensuring we deliver high-quality products and services to our customers.We are seeking a dedicated and detail-oriented Stocks Accountant who is eager to build a rewarding career within our multinational organization. You will join a team of skilled professionals responsible for ensuring the integrity and transparency of our financial records through effective management of daily accounting operations.Main Responsibilities:Process invoices and credit notes associated with stock deliveries and transportation expenses.Reconcile and verify vendor balances to ensure accuracy.Oversee and manage the reconciliation and control of specific General Ledger accounts.Organize and archive financial documents appropriately.Assist in month-end closing activities.Complete ad hoc assignments as directed by the Accounting Supervisor.Engage in our internal continuous improvement initiatives aimed at enhancing operational efficiency.Maintain confidentiality regarding company, client, and vendor information.