About the job
ABOUT US
Indie Campers is the premier campervan marketplace dedicated to making road trips accessible to everyone. Our digital-first approach and commitment to customer satisfaction have resulted in a seamless booking experience and high-quality road trips that are affordable and unforgettable.
With over one million nights rented through our travel platform, we are proud to have served more than 300,000 travelers from 169 different countries. Our offerings include a diverse range of road trip options: from short-term RV rentals to long-term campervan subscriptions, and even the opportunity to purchase one of our vehicles.
Grounded in cutting-edge technology, we face exciting challenges that demand top-tier talent and enthusiasm. As we continue to expand our team, we invite those eager to embark on this journey with us to apply and contribute to our evolving story.
THE ROLE
We are seeking enthusiastic students or recent graduates passionate about the RV and campervan rental sector to gain hands-on experience in tourism at our Stuttgart Depot, located in Reutlingen.
As a Tourism & Operations Intern, you will be the welcoming face of our brand, greeting guests, preparing them for unforgettable road trips, and ensuring their experiences end just as delightfully as they began. If you enjoy meeting new people, thrive under pressure, and relish the excitement of a fast-paced work environment, your next adventure starts here!
WHAT WILL YOU WORK ON?
Front-office activities:
- Customer service and sales: Manage check-ins and check-outs, register guests, process payments, explain campervan functionalities, terms, and conditions, and upsell road trip extras.
Back-office activities:
- Operations handling: Align reservations with available campervans, verify and prepare campers along with road trip extras and kits.
- Quality control: Maintain campervans in peak condition, identifying and addressing any maintenance or repair needs promptly.
- Support activities: Assist the team in monitoring stock levels, coordinating the campervan fleet, and troubleshooting operational challenges.
WHO ARE WE LOOKING FOR?
- You are a standout individual who is eager to learn and contribute to our mission.
- Strong interpersonal skills and a customer-oriented mindset.
- Ability to thrive in a dynamic and fast-paced environment.
- Passion for travel and outdoor adventures.
