About the job
Key Responsibilities:
- Evaluate customer-specific production environments and deliver tailored recommendations for MES system design and configuration.
- Oversee project execution, including tracking issues, mapping business processes, debugging system and custom features, and preparing technical documentation.
- Provide comprehensive training to end users on system features and offer technical support to enhance product adoption.
- Facilitate effective communication among project team members and coordinate with on-site customer resources.
- Work in close collaboration with the Project Manager to ensure timely delivery of solutions to clients.
- Engage with the development team at headquarters to address and resolve product-related challenges.
