Customer Service Advisor at Circular Economy Systems | Sydney

Join Our Team as a Customer Service AdvisorAt Circular Economy Systems (CES), we are driving the shift towards a sustainable future by promoting a circular economy. We actively contribute to environmental efforts through our container deposit schemes, assisting our partners in recycling nearly 10 million drink containers daily, thereby diverting waste from l…

Join Navitas as a Career Advisor, where you will play a pivotal role in guiding students towards success in their career paths. You will provide expert advice, develop personalized career plans, and offer support in job placements, ensuring our students are well-equipped to enter the workforce confidently.

About Circular Economy SystemsLeading the Way to a Circular EconomyAt Circular Economy Systems (CES), we are committed to facilitating the transition to a circular economy through innovative container deposit schemes, allowing for a 10c refund on eligible drink containers. Our partnerships enable us to recycle nearly 10 million containers each day, effectively diverting waste from landfills and promoting sustainability.Our advanced technology and diverse services support the entire lifecycle of drink containers. With a robust in-house software engineering team, we leverage cutting-edge technology stacks to develop and enhance our products. Our extensive range of business services includes accounting, payments, marketing, materials trading, HR, and customer support.Founded in 2017 as a collaboration between Lion and Coca-Cola Europacific Partners, CES has rapidly expanded and is headquartered in North Sydney, conveniently located near public transport and offering stunning harbor views. We are passionate about our mission to recycle valuable materials and foster an inclusive culture that champions hybrid and flexible working arrangements, as well as career development opportunities for our team members.Previously known as Container Exchange Services, we have rebranded to Circular Economy Systems to better reflect our vision of leading the transition to a sustainable future.Role OverviewThis position is a fixed-term contract covering maternity leave, anticipated to last approximately 9-12 months.As a Client Success Manager at CES, you will play a pivotal role in ensuring client satisfaction through high-quality, reliable service. You will oversee our complete portfolio of client accounts from onboarding through to renewal, fostering long-term relationships that align with both client and business objectives.This position serves as a crucial link between strategic account management and operational execution. Collaborating closely with Product, Delivery, and Support teams, you will strive to deliver a consistent, high-quality experience for our clients while respecting CES’s internal priorities and commercial constraints.You will be responsible for identifying and implementing improvements throughout the client journey, addressing any gaps in expectations, coordinating with internal teams to resolve issues, and ensuring outcomes that are both practical and sustainable.

Circular Economy Systems (CES) is seeking a Senior Client Operations Manager for an 18-month fixed-term contract in Sydney. This leadership position will steer client operations during a period of significant growth and platform enhancement. Role overview The Senior Client Operations Manager will guide both client-facing and internal support teams at CES. The role covers oversight of the Contact Centre, Technical Support, and Internal Help Desk. The focus is on maintaining strong service performance and preparing operations for future demands. What you will do Lead and manage all client-facing and internal support services, including the Contact Centre, Technical Support, and Internal Help Desk. Drive service stability and operational maturity to meet evolving requirements. Uphold high standards for enterprise-level service delivery. Introduce improved operational practices and reinforce operational strengths. Serve as the senior operational authority, balancing reliable service, client trust, and sustainability. Location This role is based in Sydney, with headquarters in North Sydney offering convenient transport access. Contract details Approximately 18-month fixed-term contract

On Running seeks a Lead Store Advisor to help open and manage its Direct-to-Consumer location in Bondi Junction, Sydney. This position focuses on delivering outstanding customer service while supporting a high-performing retail team. The Lead Store Advisor plays a central role in shaping the store’s culture, setting standards for service, teamwork, and daily operations that reflect On’s core values. Key Responsibilities Demonstrate On’s values and brand philosophy in every interaction with customers and colleagues. Guide and motivate the retail team, fostering a collaborative and positive environment. Oversee cash handling, including opening and closing tills, and ensure all procedures follow company standards. Implement loss prevention practices and maintain a secure setting for staff and customers. Stay informed about technical product features, global brand initiatives, and athlete stories to inspire both the team and shoppers. Coach team members to deepen their product knowledge and enhance customer engagement skills. Provide constructive feedback to improve store processes and encourage open communication. Maintain visual merchandising standards for an inviting, organized retail space. Manage inventory and ensure efficient stock room operations. Support an inclusive workplace by respecting and valuing every employee and customer. Store Pillars This role carries responsibility for a specific area of the store, such as Back of House, Visual Merchandising, Product, Community, or People. The Lead Store Advisor develops and implements strategies in their assigned pillar and keeps the team engaged to drive success.

hmgroup is looking for a Part Time Sales Advisor to join the team at Bondi Junction in Sydney. This position focuses on providing attentive customer service and supporting daily sales activity on the shop floor. What you will do Connect with shoppers and listen to their needs Recommend products and solutions tailored to each customer Help create a welcoming, friendly store environment Support sales goals through knowledgeable and attentive service Who we’re looking for Genuine interest in retail and helping customers Comfortable engaging with a wide range of people on the shop floor Enjoys assisting others in finding the right products Works well in a busy retail environment

Circular Economy Systems (CES) advances sustainable practices by operating container deposit schemes that recycle nearly 10 million drink containers daily. The in-house engineering team builds and maintains a suite of products using current technology stacks. CES delivers both SaaS solutions and business services, including accounting, payments, branding, materials trading, HR, and customer support. Founded in 2017 as a joint venture between Lion and Coca-Cola Europacific Partners, CES is headquartered in North Sydney. The company values recycling, sustainability, and professional development, offering a hybrid work setup and workplace flexibility. Role overview The Lead Platform Engineer will drive the design, delivery, and maintenance of Microsoft Azure infrastructure at CES. This position requires strong technical expertise in Azure, with a focus on building secure, scalable, and reliable cloud environments. The role also includes mentoring a small team and promoting best practices in automation, CI/CD, security, and monitoring throughout the technology group. What you will do Design and implement Microsoft Azure cloud infrastructure to support business applications and services. Maintain high standards for security, availability, scalability, and performance across systems. Provide technical leadership and mentorship to platform engineers. Lead the migration of data from AWS to Azure, focusing on minimal disruption and strong outcomes. Set up and manage Infrastructure as Code (IaC) using tools such as Terraform, Bicep, or ARM templates. Location This position is based in Sydney. CES offers a flexible, hybrid work environment.

On Running is hiring a Casual Store Advisor for its Bondi Junction location in Sydney. This role plays a key part in supporting daily retail operations and shaping a welcoming atmosphere for every customer. Main responsibilities Greet shoppers and assist them in exploring product choices Offer in-depth information about On Running footwear and apparel Maintain store organization, keep shelves stocked, and ensure displays look their best What we look for Interest in running or an active lifestyle Strong customer service abilities Comfort working collaboratively in a retail team This casual position suits those who enjoy helping others and want to represent a brand dedicated to enhancing the running experience. The role is ideal for individuals energized by a busy store setting.

Role overview On Running is looking for a Full-Time Store Advisor to join the team at Bondi Junction in Sydney. This role centers on supporting customers throughout their shopping experience, sharing knowledge about the brand’s footwear and apparel, and helping create a welcoming atmosphere in the store. What you will do Connect with customers on the shop floor and respond to their needs Share detailed product information and offer tailored advice Highlight the features of On Running’s footwear and apparel Help maintain an inspiring and positive retail environment What we look for Genuine interest in running or an active lifestyle Dedication to delivering strong customer service Enthusiasm for working in retail and collaborating with a team This is a full-time, in-store position based at Bondi Junction, Sydney.

This permanent, full-time Customer Care Executive role is based in Sydney, New South Wales. The position centers on developing and sustaining strong relationships with clients while ensuring a high standard of customer service. Daily tasks include regular communication with customers, coordinating new job assignments, and supporting the delivery of services. Key responsibilities Support national and key clients with dedicated service Draft and prepare service contracts Process purchase orders accurately and on time Schedule technician visits to keep operations running smoothly Maintain daily contact with customers to build strong connections Respond to inquiries and resolve client issues efficiently Collaborate with Customer Services, Sales, and Operations teams to meet targets Make outbound calls to introduce and promote Rentokil Initial’s products and services

Join System Canada Technologies as an Implementation Consultant, where you will play a pivotal role in driving successful project executions and client satisfaction. You will leverage your expertise to guide our clients through the implementation process, ensuring that solutions are tailored to meet their unique needs. Your contributions will be essential in optimizing project workflows and enhancing user experience.

About Brighte Brighte works to make consumer energy resources more affordable and accessible. The company’s platform helps speed up the energy transition by making it easier to buy and sell energy equipment while reducing risks and costs. Katherine McConnell, Brighte’s founder and CEO, was named Telstra Businesswoman of the Year in 2020 and won the Sustainability Crusader award at B&T's 2023 Women Leading Tech Awards. Under her leadership, Brighte has earned recognition as an AFR Sustainability Leader in Banking and Finance for 2025 and received the first Sustainability Award at the Affies in 2024. Role Overview Brighte is looking for a Junior Systems Developer in Sydney, NSW. This role centers on improving the company’s core financial platform. The position involves close collaboration with internal specialists and the use of AI tools to interpret scripts, build a detailed knowledge base, and help connect modern technology with legacy systems. This is a hands-on opportunity to build technical depth in a system that supports Brighte’s business and to help shape its future. What You Will Do System Support and Development: Work with existing VB and C# code to troubleshoot, resolve issues, and implement improvements. Build a strong understanding of system architecture and data models. SQL and Data Management: Write and refine SQL queries to extract and validate financial data. Support Finance and Operations with reporting and address data integrity questions. Business and User Interface Insight: Review the system from a user’s perspective to spot ways to improve efficiency and usability. Consider both the reasons behind processes and how they work. Documentation: Produce clear, maintainable documentation that explains system behavior, business logic, and investigation findings. Good documentation is a key part of this role. Learning and Growth: Expand your understanding of financial topics such as lending, payments, and reconciliation. Tackle challenges beyond assigned tasks and adapt as Brighte incorporates new AI tools. What Brighte Looks For Basic knowledge of software development, especially in VB and C#. Experience with SQL and a genuine interest in data management. Willingness to learn and adapt to new technologies. Strong analytical skills and a collaborative approach. Clear written and verbal communication skills.

Join our dynamic team at System Canada Technologies as a Senior Network Engineer. In this role, you will leverage your extensive networking expertise to design, implement, and maintain complex network systems, ensuring optimal performance and reliability. Collaborate with cross-functional teams to troubleshoot issues and enhance network functionality. Your contributions will be pivotal in supporting our client's infrastructure needs.

Join indiecampers as a Rental Service Agent in Sydney and embark on an exciting 6-month full-time contract! In this dynamic role, you will be the face of our company, providing exceptional service to our clients as they embark on their adventures with our campervans.Your responsibilities include managing rental operations, assisting customers with their inquiries, and ensuring a smooth rental process from start to finish. If you have a passion for travel and customer service, this is the perfect opportunity for you!

Role Overview Navitas Limited is seeking a Student Engagement Advisor based in Sydney. This position focuses on supporting students and helping to build a strong, inclusive campus community. What You Will Do Offer guidance and support to students throughout their studies Organize and facilitate engagement activities to encourage student involvement Work closely with academic staff to help create a welcoming and inclusive environment

About OmniOmni is an innovative business intelligence and embedded analytics platform designed to empower customers in exploring, understanding, and leveraging their data effectively.With our headquarters located in San Francisco and additional hubs across EMEA and APAC, we are proudly supported by prominent investors such as ICONIQ Growth, Theory Ventures, First Round Capital, Redpoint Ventures, Google Ventures, Snowflake Ventures, and Databricks Ventures.About the RoleWe are on the lookout for data enthusiasts to join our Product Expert team and deliver outstanding technical support to our customers. This role represents the inaugural Product Expert, Customer Support position in Sydney, Australia, where you will play a vital role in establishing the local team and influencing customer support operations in the region.As a Product Expert at Omni, you will leverage your expertise in SQL, data analytics, and familiarity with the Omni product to assist customers in resolving data challenges, adopting best practices, and navigating the platform. You will serve as both the face of Omni and the internal advocate for customer needs, providing personalized support as the primary point of contact.We take pride in delivering exceptional, high-touch technical support throughout the customer journey. Our Product Experts are the heart and soul of the customer experience!Key Responsibilities:Develop deep expertise in the Omni product, best practices, and integration with technologies such as dbt, git, API workflows, and modern databases.Assist customers, potential clients, and partners via Slack, acting as the frontline support as users address their data needs.Provide proactive, positive, and beyond-the-call-of-duty technical support, delving deeper to uncover creative solutions to customer inquiries.Be the first Product Expert in Sydney, helping to define the role and the impact of the team in the local context.Stay informed about the latest product enhancements and roadmap updates (which change weekly).Represent customer needs in internal discussions with Product and Engineering teams.Collaborate with Solutions Engineering to identify trends and proactively suggest product and tooling solutions that enhance customer experience.

Hello there! I’m Herrald , the Customer Experience Lead for Australia at WeTravel. I embarked on this exciting journey with WeTravel last September as the inaugural Account Manager, and it has been a thrilling experience. My objective is to cultivate a dynamic, collaborative team that is deeply passionate about our mission. As Australia represents a burgeoning market for WeTravel, we are poised for numerous exciting opportunities ahead.Currently, we are on the lookout for a Customer Support Representative to join our ranks. If you have a passion for travel and fintech and enjoy forging meaningful relationships, this role could be the perfect match for you. At WeTravel, we empower multi-day and group tour operators to simplify their booking and payment processes, allowing them to concentrate on delivering unforgettable experiences.If you are enthusiastic about assisting others, possess strong problem-solving skills, and thrive in a fast-paced, international environment, we would love to connect with you!Our Work CultureAt WeTravel, we operate efficiently, adapt quickly, and provide robust support for one another. Our support team excels in a fast-paced, collaborative setting where we consistently enhance our service by sharing insights, learning from feedback, and maintaining close contact with our users. This role is on-site, offering high autonomy, significant impact, and visibility.You will work closely with engineering, product, and sales teams to address user needs and enhance the customer journey, while also contributing to the systems and content that drive our support strategy.Why You Should Consider This OpportunityYou should apply if you meet the following criteria:Possess 4+ years of experience in customer support, preferably within a SaaS or tech-driven context.Demonstrate advanced English proficiency (C1 or higher) and fluency in Spanish, both written and verbal, with the capability to communicate effectively with customers and internal teams.Exhibit confidence in using modern support platforms such as Intercom, Zendesk, or equivalent tools, including inbox management, workflows, tags, macros, and reporting.Be empathetic, patient, and dedicated to helping others succeed.Have hands-on experience collaborating with engineers to investigate bugs, validate fixes, and contribute to product enhancements.Communicate clearly and succinctly, even under pressure.Be proactive, organized, and comfortable working independently.Possess a genuine passion for helping others and a desire to be part of a collaborative team.

Join our vibrant new store at Chatswood Chase as a Full-Time Sales Advisor! In this role, you will engage with customers, provide exceptional service, and drive sales through product knowledge and effective communication. If you are passionate about retail and love helping customers find exactly what they need, we would love to hear from you!

Join Wabtec Corporation as a Field Service Technician in Sydney and play a crucial role in ensuring the reliability and efficiency of our advanced transportation systems. You will be responsible for conducting maintenance, troubleshooting, and repairs on a variety of equipment in the field. We are looking for a motivated individual with a strong technical background and a passion for delivering exceptional service to our clients.

Who are we?At UpGuard, we are dedicated to simplifying the lives of security teams worldwide. Our mission is to provide comprehensive solutions that empower our customers to effectively identify, evaluate, and mitigate cybersecurity risks across their attack surface, vendor ecosystem, workforce, and trust relationships. Our innovative cyber risk posture management platform integrates detailed security ratings, real-time risk assessments, standardized security questionnaires, threat intelligence features, and advanced AI capabilities, offering organizations a complete perspective of their risk landscape.Our Sales team plays a crucial role not just in driving business growth but also in demonstrating the value of our offerings every day. We embrace a collaborative sales culture and adopt a consultative approach, ensuring that we prioritize our customers' best interests. In 2024, our Sales team surpassed revenue goals, and we are only at the beginning of our journey! We are searching for energetic individuals eager to improve continuously, driven to succeed, and excited to promote a product that addresses significant challenges faced by businesses globally.Role Overview:We are on the hunt for a proactive and customer-oriented Customer Sales Engineer to serve as the primary technical and product authority for our Account Management team. This position focuses on supporting customer expansion by collaborating with Account Managers during intricate renewal and upselling opportunities.As the go-to expert for our new multi-product offerings, you will be responsible for showcasing advanced technical value and designing solutions that propel growth within our existing client base. This role is ideal for someone who thrives in a post-sales technical environment, enjoys being a product expert, and is passionate about developing solutions that significantly advance commercial success.