Operations Area Manager

ABOUT US At Indie Campers, we are revolutionizing road trips by making campervan adventures accessible to everyone. Our innovative digital platform, paired with a customer-first approach, ensures a seamless booking experience and high-quality road trips at competitive prices. With over a million nights rented through our platform and more than 300,000 travel…

UiPath builds enterprise automation software designed to transform how organizations operate. The company’s mission centers on advancing automation technology to help businesses work more efficiently and effectively. The Area Vice-President for Australia and New Zealand leads UiPath’s regional sales operations. This position manages teams across multiple management levels, with responsibilities that extend to pan-EMEA and global coordination. The role involves close collaboration with some of the world’s largest companies, working directly with C-level executives and business leaders to support their success through automation solutions. Key responsibilities Assess market potential and develop strategic sales plans to maximize revenue growth in Australia and New Zealand. Achieve and surpass quarterly sales targets and objectives. Represent the UiPath brand by presenting and selling solutions with a focus on value for the customer. Educate clients on the financial and professional benefits of UiPath’s automation offerings. Establish and nurture strong business relationships throughout the territory. Build trusted partnerships with local collaborators and global systems integrators to create new opportunities and support successful client implementations. Work with the Customer Success Management team to ensure high customer satisfaction and resolve issues quickly. Stay informed about competitors, new products, and market trends to better understand and anticipate customer needs. Share insights with management regarding customer challenges, interests, the competitive landscape, and opportunities for new offerings. Role overview This position is based in Sydney and requires a mix of strategic planning, relationship-building, and hands-on leadership. The Area Vice-President plays a central role in driving UiPath’s growth and reputation across Australia and New Zealand.

Our Mission At Datacom, we partner with organizations and communities throughout Australia and New Zealand to positively impact lives and empower businesses with innovative technology solutions.About the Role As the Manager of Business Operations within our dynamic Business Operations team, you will spearhead the identification, implementation, and enhancement of best practice processes aimed at achieving operational excellence. This strategic and hands-on role involves leading cross-functional teams to tackle complex business challenges while driving performance improvements that align with our organizational objectives.Our offices are located across Australia, and while we value in-person collaboration, we also recognize the importance of work-life balance, allowing flexibility in working from home arrangements based on team preferences.Your Responsibilities In your role as Manager of Business Operations, you will:Lead and facilitate cross-functional project teams to implement process enhancements.Establish performance metrics and identify opportunities for future improvements.Analyze data to uncover root causes of issues and develop best practice methodologies.Align improvement initiatives to rectify performance gaps.Provide expert consultation on re-engineering techniques and process optimization.Conduct internal presentations and training sessions focused on measurement, analysis, improvement, and control processes.Perform cost-benefit analyses for proposed process changes or new initiatives.Promote a principled health and safety culture in accordance with Datacom policies.We pride ourselves on being an agile organization, responsive to the evolving needs of our customers, technology advancements, and internal stakeholders, which often leads to the evolution of roles to meet these demands.What You Will BringEssential Experience:6+ years of relevant technical or operational experience, complemented by a tertiary qualification.A strong grasp of current business operations processes and practices.Familiarity with the complete sales-to-delivery lifecycle.Robust financial management skills, with an understanding of cost, utilization, and project revenue relationships.A proven track record of leading collaborative, cross-functional teams to achieve organizational success.Outstanding stakeholder engagement, influence, and negotiation abilities.Excellent analytical, consultative, and problem-solving capabilities.A Bachelor's degree in Business, IT, Science, Engineering, Economics, or a related field.Preferred Qualifications:Experience in a technology-focused environment.

We are seeking a dynamic and strategic GTM Operations Manager to join our innovative team at Tracksuit Limited. In this pivotal role, you will be responsible for driving go-to-market strategies and optimizing operational processes to enhance our competitive edge. You will collaborate closely with cross-functional teams to ensure successful product launches and market penetration.

Role Overview Leap Legal Software is hiring an Operations and Projects Manager in Sydney, New South Wales. This role focuses on guiding operational strategies and managing project delivery to support the company's goals in the legal technology sector. What You Will Do Oversee daily operations and drive process improvements Lead cross-functional teams to deliver projects on time and within scope Align operational initiatives with the evolving needs of the legal industry Enhance team productivity and efficiency across departments Support organizational success through hands-on project management Collaboration This position works closely with teams across the business to ensure projects run smoothly and operational goals are met.

Circular Economy Systems (CES) is seeking a Senior Client Operations Manager for an 18-month fixed-term contract in Sydney. This leadership position will steer client operations during a period of significant growth and platform enhancement. Role overview The Senior Client Operations Manager will guide both client-facing and internal support teams at CES. The role covers oversight of the Contact Centre, Technical Support, and Internal Help Desk. The focus is on maintaining strong service performance and preparing operations for future demands. What you will do Lead and manage all client-facing and internal support services, including the Contact Centre, Technical Support, and Internal Help Desk. Drive service stability and operational maturity to meet evolving requirements. Uphold high standards for enterprise-level service delivery. Introduce improved operational practices and reinforce operational strengths. Serve as the senior operational authority, balancing reliable service, client trust, and sustainability. Location This role is based in Sydney, with headquarters in North Sydney offering convenient transport access. Contract details Approximately 18-month fixed-term contract

StepStone is a global leader in private markets, providing customized investment solutions, advisory services, and impactful data-driven insights to investors worldwide. Our expertise spans various sectors, strategies, and geographies, empowering our clients with the insights they need to thrive.Position OverviewWe are seeking a detail-oriented and customer-focused Private Wealth Operations Manager to join our team in managing fund operations and client relations for StepStone Australia Funds. The ideal candidate will possess a strong foundation in investment operations and exceptional communication skills.

Join Our Dynamic Team as a Sales Operations Manager!For nearly 60 years, Coates Group has been at the forefront of enabling meaningful connections between renowned global brands and their customers. While we take pride in our past achievements, we are just getting started on an exciting journey of innovation!As a leading global technology firm, we specialize in crafting dynamic, intelligent, and personalized customer experiences powered by our cutting-edge digital hardware, proprietary content management system, and award-winning signage solutions. If you've placed an order in-store or used drive-thru services at McDonald's worldwide in recent years, chances are you've encountered our transformative digital solutions. Operating in over 50 markets globally, we proudly maintain our headquarters in Sydney, Australia.At Coates Group, we embody the values of a family-owned business and the innovation of a start-up, fueling our mission: Creating Connections. Empowering Partnerships. Always Evolving. Through dedication, creativity, and teamwork, we've established ourselves as industry leaders, recognized with multiple awards, including the prestigious Australia Good Design Award, and achieved record-breaking milestones, such as the largest hardware deployment in Quick Service Restaurant history.Our culture is defined by curiosity, charisma, and authenticity. We celebrate our diverse team of imaginers, kindness enthusiasts, creators, thinkers, challengers, and collaborators. Together, we are reshaping how the world's leading brands utilize technology to enhance customer experiences.As the Sales Operations Manager leading the “Order to Cash” (OTC) Team, you will be instrumental in streamlining our sales operations processes, from Sales Order conversion through to cash collection. You will oversee the complete order management cycle, including billing, invoicing, and collections, and collaborate with cross-functional teams to optimize the order to cash workflow. Your leadership will guide a team of professionals, both in-market and offshore, who handle essential tasks such as Order updates, Sales Order Fulfilment, and RMA/credits. Cultivating their growth and fostering operational excellence will be key to achieving our strategic objectives.This role requires a strategic mindset, strong analytical abilities, and a commitment to driving process improvements that enhance operational performance and customer satisfaction. You will report directly to the Director of Sales Operations, playing a crucial role in shaping our future success.

ShipBob is looking for an Operations Support Manager in Sydney to help shape daily operations and support merchant success. This position offers the chance to make a direct impact by solving real challenges and contributing to the company’s growth. Key focus areas Ownership mindset: The role centers on taking initiative, learning continuously, and finding new ways to improve processes. Contributions here will influence outcomes for ShipBob, its clients, and your own development. Collaboration: Working closely with colleagues and approachable leaders, you’ll be part of a team that values open feedback and mutual support. ShipBob encourages an inclusive culture where everyone is empowered to participate and share ideas. What you will do This role involves tackling operational challenges, developing practical solutions, and driving projects that support both company and merchant growth. Expect to work in a transparent environment where your input is valued and your efforts have visible results.

Role Overview Colliers International is hiring a Sales Operations Manager based in Sydney. This position focuses on improving sales strategies and increasing operational efficiency across the team. What You Will Do Lead efforts to streamline sales processes and remove bottlenecks. Support the sales team by providing actionable insights and data-driven recommendations. Work to ensure sales operations align with broader corporate objectives.

Join Notion Labs Inc. as a Marketing Strategy & Operations Manager where you will lead our marketing initiatives to enhance brand awareness and drive operational efficiency. This role will involve collaborating with cross-functional teams to develop and implement innovative marketing strategies that resonate with our audience.

Role Overview The Manager of Flight Operations Programs at Qantas leads major projects focused on improving both efficiency and safety across flight operations. This position has a direct hand in shaping operational strategies and supporting ongoing improvements. Main Responsibilities Oversee key initiatives that strengthen operational performance and safety. Work closely with teams from different departments to deliver practical solutions. Ensure all programs meet current aviation regulations and standards. Drive continuous improvement in flight operations processes. Location This role is based in Sydney.

ABOUT US At Indie Campers, we are redefining the campervan rental experience, making road trips accessible to everyone. Our innovative digital platform and commitment to customer satisfaction have shaped a seamless booking process, delivering high-quality road trip adventures at competitive prices. With over one million nights booked through our platform, we have proudly hosted more than 300,000 travelers from 169 countries. Our expanding range of offerings includes short-term RV rentals, long-term campervan subscriptions, and the opportunity to purchase one of our vehicles. Driven by a strong technological foundation, we face exciting and challenging opportunities that require exceptional talent and dedication. We are expanding our team and invite individuals eager to embark on this journey with us to apply.

As a Sales Operations Manager for the ANZ region, you will play a pivotal role in driving sales efficiency and effectiveness. You will collaborate closely with cross-functional teams to streamline processes, implement best practices, and leverage data-driven insights to support our sales strategy. Your expertise will contribute to the growth and success of CyberArk in this dynamic market.

About the RoleYouTrip Australia is seeking a skilled Operations Manager to spearhead our offshore customer support team and oversee comprehensive customer operations for our Australian clientele.This dynamic role encompasses leadership, operational oversight, and advocacy for customer satisfaction. You will be responsible for enhancing the performance and capabilities of the offshore customer support team while maintaining a holistic view of the customer journey—identifying trends, root causes, and systemic enhancements beyond individual interactions.You will collaborate closely with Compliance, Legal, Product, and Marketing teams to ensure that customer support not only resolves issues effectively but also enriches the overall YouTrip experience for users in Australia.Your MissionTo cultivate and direct a high-performance customer support operation that is inherently customer-centric, compliance-driven, and perpetually improving at scale.Key ResponsibilitiesOffshore Customer Support Team LeadershipDirectly supervise the offshore customer support team servicing Australian users.Establish clear expectations regarding customer empathy, accuracy, tone, and resolution quality.Mentor and develop team members to think beyond individual tickets and grasp customer context.Promote a customer-first culture while ensuring robust risk and compliance practices.Customer Operations, Escalations & AdvocacyOversee the complete customer support experience for Australian users.Handle complex, sensitive, or high-stakes escalations (e.g., scams, fraud, ID verification).Serve as the ultimate escalation point where customer outcomes intersect with regulatory considerations.Advocate for the voice of the customer in internal discussions, balancing immediate solutions with long-term enhancements.Compliance & Regulatory AlignmentWork closely with Compliance, Legal, and Operations to ensure customer service practices comply with Australian regulations and consumer protection standards.Translate regulatory requirements into clear, actionable guidance that supports both compliance and positive customer outcomes.Ensure training materials and processes adapt as policies, products, or regulations evolve.Process, SOPs & Continuous ImprovementDesign, implement, and sustain SOPs, workflows, and escalation pathways for Australian customer support.Identify recurring customer pain points and systemic issues throughout the customer journey.Drive enhancements that minimize repeat contacts, reduce friction, and prevent unnecessary escalations.Maintain a clear and accessible knowledge base that supports consistent and high-quality customer support.Cross-Functional Collaboration & Visionary ThinkingCollaborate closely with Product, Marketing, and Operations to anticipate customer impacts from product launches, campaigns, and initiatives.

Who is Quantium?Quantium stands as a global leader in data science and artificial intelligence. Founded in Australia in 2002, our diverse team of over 1,200 professionals spans 14 locations worldwide, uniquely blending product and consulting services to empower businesses in extracting value from data and analytics. We collaborate with some of the world's largest corporations to create a more intelligent and insightful future.This pivotal role is designed for a lead-level individual contributor who will work closely with the Head of Engineering to influence how engineering plans, delivers, and operates effectively at scale. Within the Technology & Delivery team, you'll serve as a Chief of Staff-style partner to engineering leadership, translating strategy into actionable plans and fostering clarity in complex initiatives. Your efforts will enhance delivery discipline, streamline operational processes, and eliminate friction, allowing engineering teams to concentrate on developing exceptional software.Positioned at the heart of engineering decision-making, you will assist Engineering Managers by identifying risks and dependencies early on, ensuring progress and impact are transparent across the organization. This role is perfect for someone who excels in uncertain environments, builds trust through technical expertise, and aims to drive outcomes collaboratively rather than through authority.How you will make an impactEnhance engineering delivery by establishing clear planning, governance, and execution processes across teams.Act as a reliable partner to Engineering Managers, alleviating coordination and operational burdens to enable a focus on people and technical leadership.Bring clarity to ambiguous projects by converting strategic goals into tangible, executable plans.Influence critical moments in engineering operations, from planning sessions to all-hands meetings, improving alignment, transparency, and company culture.Facilitate the integration and adoption of AI-enhanced tools and methodologies within the engineering teams, boosting productivity and enabling focus on high-value tasks.Identify risks, dependencies, and delivery trade-offs early to support informed decision-making.Enhance visibility into engineering efforts, helping stakeholders gauge progress, value, and overall impact.Support the engineering team during transitions, including organizational changes and evolving work methodologies.

About Ofload and Our VisionIn the dynamic realm of FreightTech, we have the chance to revolutionize one of the largest sectors in the economy. The Australian freight market, valued at $66 billion, is still heavily reliant on outdated practices, with a staggering 30% of truck journeys being made with empty loads. The industry suffers from a lack of transparency, fragmented data systems, and small transport operators struggle to compete against larger companies.At Ofload, we are on a mission to digitize the freight industry. By harnessing technology, data analytics, and strategic partnerships, we connect a diverse array of blue-chip clients with efficient smaller transport operators. Our efforts reduce empty truck journeys, enhance visibility, and streamline supply chains, leading to smarter, more environmentally friendly operations that benefit both businesses and the planet.This is more than logistics—it’s a transformative journey in FreightTech, reshaping an industry that underpins our economy and touches every aspect of daily life.Why Become Part of Ofload?Joining Ofload means being part of a rapidly growing company at the forefront of innovation. You will collaborate with driven and ambitious professionals who are dedicated to challenging the status quo and delivering tangible results. We embrace challenges, value open and honest communication, and are committed to mutual growth.With over $100 million raised from prominent investors known for backing successful firms like Canva, Revolut, and HelloFresh, we have been celebrated for our culture and innovative approach:Ranked #1: Deloitte Climate and Sustainability Award 2024 for our groundbreaking Carbon Analytics PlatformRanked #2: AFR BOSS Best Places to Work 2024 in Transport and ConstructionListed in the AFR BOSS Fast100 List 2025 with the second highest revenueRecognized in Deloitte Fast50 for three consecutive yearsAcknowledged in AFR FastStarters for three consecutive yearsAt Ofload, we blend the agility of a tech startup with the impact of solving a significant real-world challenge. If you are ready to contribute to a visionary team that is redefining the future of freight, we want to hear from you.The Role:The Senior Manager of Finance Operations will be pivotal in leading and refining our essential financial processes, ensuring efficient operations throughout the finance lifecycle. You will be responsible for establishing scalable, precise, and compliant processes that enhance cash flow management and financial oversight as we enter our next growth phase.

About LEAPLEAP stands as the foremost provider of Legal Practice Management Solutions globally, and is a proud member of ATI, one of the largest international LegalTech enterprises. With over three decades of experience, our innovative spirit and dedication to ongoing enhancement have propelled us to continually rethink productivity tools for lawyers and their teams, all in service of our mission to 'Help lawyers who help people'. Our industry-leading software is utilized by more than 71,000 legal professionals across small and medium-sized law firms.By joining our dynamic and rapidly growing tech company, you will collaborate with an international team of passionate high achievers. You will be part of a community of over 1,000 smart, supportive, and ambitious 'LEAPsters' across Australia, Canada, the United States, the United Kingdom, the Republic of Ireland, Poland, and New Zealand, ensuring that you are never alone in your journey.Meet the Security TeamOur Security team is dedicated to safeguarding LEAP’s people, data, infrastructure, and applications amidst an evolving cyber threat landscape. Collaborating closely with internal teams and external partners, we implement practical and effective security measures throughout the organization. Our team is divided into three specialized domains that work in unison to deliver a robust, scalable, and enterprise-ready security framework. By joining us, you will become part of an established and supportive group that values teamwork, shared responsibility, and high standards. We are committed to staying ahead of emerging threats, investigating incidents, and analyzing malware with cutting-edge threat intelligence and tools to continuously fortify LEAP’s security posture and protect our most valuable assets.Your RoleAs LEAP expands rapidly into enterprise, government, and highly regulated sectors, we are building an exceptional security program to facilitate this growth. In the role of Cyber Security Operations Manager, you will spearhead LEAP’s global security operations capability, ensuring the effectiveness, scalability, and integration of our cyber security controls, monitoring, and incident response processes across the organization. You will be responsible for the operational execution of LEAP’s security program across multiple products, entities, and regions. A key emphasis will be on enhancing security operations through automation, minimizing manual processes, and ensuring consistent implementation and monitoring of controls. You will collaborate closely with Engineering, Development, IT, Product, and Legal teams to ensure that security scales in tandem with the business while adhering to compliance frameworks such as SOC2 and ISO, facilitating the efficient and reliable production of audit evidence.

Role overview The Campus Operations Lead manages day-to-day activities at Canva's Sydney campus. This position ensures that both team members and visitors have a positive and seamless experience on site. Hands-on leadership is central to this role. The Campus Operations Lead supports a workplace that is both productive and welcoming, taking responsibility for smooth operations throughout the campus. Key responsibilities Oversee daily campus operations in Sydney Foster a supportive and inviting environment for staff and guests Provide direct, practical leadership to maintain high standards across the workplace

Role Overview Amplitude is hiring an APJ Sales Strategy & Operations Manager based in Singapore or Sydney. This role shapes sales strategy and improves operations throughout the Asia-Pacific region. What You Will Do Work with teams across functions to strengthen sales effectiveness and support revenue growth Analyze market trends to inform regional sales decisions Develop and implement strategic initiatives for the APJ sales organization Review and refine sales processes to ensure efficiency and alignment with company goals