Program Manager - AI Help Experience

Join Canva as a Program Manager for the AI Help Experience team, where you will be at the forefront of enhancing our user experience through innovative AI solutions. This role involves leading projects that will shape how our users interact with our platform, utilizing cutting-edge technology to deliver a seamless and intuitive experience.Your contributions …

Quantium, founded in Australia in 2002, has grown into a major player in data science and artificial intelligence. With over 1,200 employees across 14 global locations, the company partners with leading corporations to deliver data-driven insights and solutions through both products and consulting services. Role overview The AI Program Manager will play a central role in Quantium’s largest transformation to date. This position bridges ambitious AI strategies with hands-on execution, supporting both client-facing and internal teams. The work centers on driving operational improvements and establishing clear structure and governance for rapidly expanding teams. Collaboration with experienced consultants and delivery leaders is a key part of the job, as you help build the frameworks and capabilities that support major AI initiatives and client projects. What you will do Connect AI strategies to practical delivery for clients and internal stakeholders Support the creation of frameworks and processes for large-scale AI programs Work closely with consultants and delivery leaders to ensure client engagements succeed Contribute to shaping how Quantium delivers its most ambitious AI projects Location This role is based in Sydney.

Join Our Transformative JourneyFor nearly 60 years, Coates Group has been at the forefront of creating impactful connections between leading global brands and their customers. While we take pride in our achievements, we are excited for what lies ahead!We are a pioneering technology firm dedicated to crafting dynamic, intelligent, personalized, and engaging customer experiences. Our innovative digital hardware, proprietary content management system, and premier signage solutions serve as the backbone of our operations. If you've ever ordered at a McDonald's drive-thru across the globe in recent years, there’s a good chance you've interacted with our cutting-edge solutions. Our presence spans over 50 global markets, with nine offices worldwide, proudly anchored by our headquarters in Sydney, Australia.At Coates Group, we embody the values of a family-owned business while embracing the innovative spirit of a startup, fueling our mission: Creating Connections. Empowering Partnerships. Always Evolving. Through relentless dedication and creativity, we have established ourselves as industry leaders, garnering awards and setting records, all while focusing on continuous growth and evolution. We are proud to be a two-time winner of the Australia Good Design Award and have successfully executed the largest hardware deployment in Quick Service Restaurant history.Our team is curious, charismatic, and authentic, valuing and leveraging the diversity of our crew. We are innovators, kindness enthusiasts, experts, creators, thinkers, challengers, collaborators, and high achievers. Together, we are revolutionizing how the world’s leading brands utilize technology to enhance customer experiences.

About QuantiumQuantium stands as a global leader in data science and artificial intelligence, having established its roots in Australia in 2002. With a dedicated workforce of over 1,200 professionals across 14 locations, we blend innovative product offerings with consulting expertise to empower businesses in deriving substantial value from their data and analytics. Our partnerships with some of the world's largest corporations allow us to contribute to creating a more intelligent and insightful future.In the role of Product Manager - Platform Experience & Supplier Connect, you will be pivotal in enhancing the user experience of Quantium's products. As part of our Consumer and Retail Product team, your insights will influence platform strategies that harmonize user satisfaction with business objectives while aligning with our ambitious AI-driven roadmap. If you are an experienced product manager with a keen interest in AI applications for B2B platforms, this is your chance to take ownership in an organization that is deeply committed to innovation.

Work Location and Schedule This Client Program Manager role is based in New South Wales, Australia. Avetta prefers candidates who can commute to either the Sydney office at Level 35 Tower One Barangaroo, 100 Barangaroo Avenue, Sydney, NSW 2000, or the Newcastle office at 426 King Street, Newcastle, NSW 2302. The position follows a hybrid work model: three days each week in the office and two days working remotely. Role Summary Avetta’s SaaS platform connects organizations to a wide network of suppliers, contractors, and vendors. Serving over 85,000 customers in more than 100 countries, the company’s cloud-based technology delivers tools and insights to help businesses and their supply chains grow sustainably. The Client Program Manager leads strategic, high-value client accounts and oversees the delivery of large-scale SaaS client programs. This position focuses on driving adoption, retention, and growth, while guiding client success initiatives. The role requires coordination with cross-functional teams, oversight of complex projects, and building strong client relationships to deliver maximum value and impact. Eligibility Requirements Full working rights in Australia are required. Avetta does not provide current or future sponsorship for this position. Proof of work eligibility will be requested during the final stages of the hiring process.

Neara develops machine learning solutions that support the energy sector by creating digital twins of electricity grids. These models help utility companies simulate weather impacts, assess structural stress, and identify risks early, leading to smarter investments and stronger energy infrastructure worldwide. The team focuses on real-world applications of AI and machine learning, tackling complex infrastructure challenges. Professionals at Neara contribute to projects ranging from data classification to scenario analysis, all with a shared commitment to creative problem-solving and innovation. Neara’s expertise lies in geospatial AI, integrating LiDAR, imagery, and large-scale spatial data to address infrastructure issues. The company’s research-driven approach relies on solid operational systems to manage complexity and foster ongoing progress. Role overview The Technical Program Manager for Machine Learning Innovations, based in Sydney, will coordinate the systems and workflows that support model development. This role bridges ML research, engineering, data operations, and computing infrastructure. Responsibilities include translating scientific objectives into clear, actionable plans and ensuring their effective execution. A central focus is unifying data, computing, and experimentation systems to build a cohesive ML development environment that advances model performance. Who will thrive in this role Comfortable engaging with researchers about model training and machine learning dynamics Skilled at improving and refining operational systems that support ML work Able to connect technical vision with practical delivery Location This position is based in Sydney.

Role overview cxnpl seeks a Technical Program Manager based in Sydney to guide technical projects from early planning through to delivery. The position centers on aligning program work with company objectives and keeping teams focused on reaching important milestones. What you will do Manage the planning, execution, and delivery of technical programs Coordinate efforts across cross-functional teams Share project status and updates with stakeholders in a clear manner Support projects in meeting strategic goals and deadlines Requirements Background in managing technical projects or programs Strong communication skills for both technical and non-technical audiences Proven ability to keep teams aligned and projects progressing

tal is looking for a Marketing Manager with a focus on Customer Experience and Campaigns to join the team in Sydney. This role centers on shaping marketing strategies that improve how customers interact with the brand and encourage long-term loyalty. What you will do Lead the creation and rollout of marketing initiatives designed to strengthen customer engagement. Work closely with colleagues from different departments to deliver campaigns that resonate with customers. Help ensure the customer journey remains smooth and consistent across all touchpoints. Collaboration This position involves regular collaboration with cross-functional teams, aiming to align efforts and maximize the impact of each campaign.

Join the dynamic team at Cuscal Limited as a Program Finance Manager. In this pivotal role, you will oversee financial management and strategic planning for various programs, ensuring alignment with company objectives and compliance with all regulations. Your expertise will support project managers and stakeholders in making informed financial decisions.

About ShopBack Group ShopBack Group is a shopping, rewards, and payments platform serving more than 60 million shoppers across 13 markets in the Asia-Pacific region. Founded in 2014, the company has helped drive over US$5.5 billion in annual sales for more than 20,000 partners and has returned over US$800 million in cashbacks to its members. ShopBack empowers both shoppers and merchants, offering features like ShopBack Pay for a seamless payment experience. In 2025, ShopBack plans to expand into North America. Management Associate Program Overview The ShopBack Management Associate Program is a 24-month rotational program based in Sydney, Australia. This program is designed to develop future leaders by providing hands-on experience across multiple teams. Associates will work on meaningful projects, solve real challenges, and collaborate directly with leaders throughout the organization. What Makes This Program Different This is not a standard graduate program. ShopBack looks for people who are comfortable with ambiguity, adapt quickly, and aim high. Participants are expected to contribute actively and help shape the company’s direction, not just observe from the sidelines. Who Should Apply Fresh graduates Early-career professionals ready to take on new challenges If you are eager to help reimagine the future of rewards and want to be part of a growing company, this program offers a strong starting point. Program Details Location: Sydney, Australia Duration: 24 months Next intake: July/August 2026

Join our dynamic team at tal as an Experience Designer where you will play a crucial role in crafting exceptional user experiences. You will collaborate closely with cross-functional teams to design intuitive interfaces and enhance user satisfaction. Your creativity and technical skills will help drive our mission to deliver innovative solutions that engage and delight our users.

The Experience Designer at TAL is pivotal in shaping the essence of our products and services, ensuring they resonate with Australians' needs and values. This role is dedicated to understanding current experiences and innovatively reimagining possibilities, guiding TAL towards a future that enhances customer protection. Collaborating with various teams, including strategic partners and adviser networks, the Experience Designer is tasked with ensuring clarity, coherence, and purpose in every interaction. Your thoughtful design will drive significant impact, aligning with TAL's mission to foster a brighter, more confident future for our customers.Key Responsibilities:Oversee and execute strategic design projects from inception to completion, utilizing suitable methodologies to achieve desired outcomes.Collaborate in the design, critique, and refinement of products and services across multiple channels and touchpoints, partnering closely with Product Managers and Delivery teams.Advance TAL’s multi-brand design system, ensuring it is scalable across TAL and its partner brands.Manage a definitive source of design tokens and components, promoting consistent and thematic UI experiences.

Join Canva as a Senior Technical Program Manager, where you will play a pivotal role in leading platform initiatives that enhance our user experience and drive innovation. You will collaborate with cross-functional teams to ensure the successful delivery of projects, utilizing your expertise in technical program management.

Join Canva as a Cyber Security Education Program Manager, where you will lead initiatives to enhance the awareness and understanding of cyber security within our organization. This is an exciting opportunity to develop and implement educational programs that empower employees to recognize and respond to cyber threats effectively.

Join our dynamic team at Cuscal Limited as a Customer Experience & Process Optimization Manager in our Contact Centre. In this pivotal role, you will lead initiatives that enhance customer satisfaction and optimize operational processes. Your expertise will drive improvements, ensuring we deliver exceptional service to our clients.

About AirwallexAirwallex stands as the pioneering unified payments and financial platform designed specifically for global enterprises. Our innovative blend of proprietary infrastructure and advanced software supports over 200,000 businesses worldwide—including renowned names like Brex, Rippling, Navan, Qantas, and SHEIN—by offering fully integrated solutions for everything from business accounts and payments to spend management and treasury services, as well as embedded finance on a global scale.Founded in Melbourne, we are proud to have a dynamic team of over 2,000 talented professionals across 26 offices globally. With a valuation of US$8 billion and backing from leading investors such as T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is at the forefront of revolutionizing the global payments and financial landscape. If you’re eager to embark on the most ambitious journey of your career, we invite you to join us.

Join our dynamic team as a Senior AI Product Manager in Sydney, where you will lead innovative AI product strategies and drive the development of transformative solutions. In this pivotal role, you will collaborate with cross-functional teams to define product vision, strategy, and roadmap, ensuring alignment with customer needs and business objectives.

As a Senior AI Success Manager at Braze, you will play a pivotal role in ensuring the success of our AI-driven initiatives. You will collaborate closely with clients to leverage AI tools, optimizing their engagement and retention strategies. Your expertise will help clients harness the full potential of our technology, driving measurable results and enhancing user experiences.

Join Our Team at Heidi HealthHello from Heidi! Recognized as "The AI startup growing faster than Canva" by the Financial Review, we've achieved remarkable growth in just 18 months, supporting over 73 million patient visits and emerging as one of the fastest-growing companies globally.We have shifted our focus from broad healthcare AI to developing the finest AI Care Partner on the planet. Currently, we facilitate over 2 million patient sessions weekly across 116 countries and in more than 110 languages, with hundreds of thousands of clinicians relying on Heidi for documentation assistance.Our mission is clear: to enhance the human connection that lies at the core of healthcare.We have successfully found a product-market fit with individual clinicians through our freemium medical scribe, which converts unstructured clinical visits into organized textual outputs. Our users appreciate the service, and we are now expanding beyond documentation. Each new task delegated to Heidi results in better patient care, alleviates health system bottlenecks, and empowers clinicians to focus on their primary responsibilities.This is where you come in!About the RoleWe are on the lookout for a Product Manager to lead the AI models that drive all of Heidi's functionalities. We seek someone who believes that platform teams exist to accelerate the efforts of product teams.In this role, you will manage Heidi's models platform, which includes evaluation pipelines, fine-tuning infrastructure, model routing, and safety systems. These models are utilized weekly in clinical settings by hundreds of thousands of clinicians across 116 countries. You will collaborate with engineers and researchers, partner with product PMs and clinical safety teams, and stay in close touch with product teams to anticipate their needs proactively.You will report directly to Product leadership. As a platform role, every user-facing product at Heidi depends on your team’s contributions.This position is available in either our Sydney or Melbourne office.We value skills and experience over labels. We encourage applications from seasoned professionals and ambitious newcomers alike. If you are an engineer who has worked extensively with models and are ready to transition into a product role, we want to hear from you!

Join Canva as a Senior Technical Program Manager on our Media Platform team to drive the strategic direction and execution of high-impact projects. In this role, you will collaborate with cross-functional teams to enhance our media capabilities, ensuring that our platform remains at the forefront of innovation. Your leadership will guide teams through complex technical challenges while fostering an environment of creativity and collaboration.