Global Payments Operations Manager

We are seeking a visionary and strategic leader in payment operations to enhance and expand our global payments framework. This pivotal role will spearhead our payment strategies, guaranteeing smooth, secure, and scalable payment processes across diverse international markets.Global Payments Strategy and LeadershipDevelop and implement a cohesive global paym…

Key Responsibilities:Lead the Payments Team in strategic initiatives and oversee all aspects of payment processing operations.Ensure daily payment operations are executed with precision, timeliness, and adherence to both internal and regulatory standards.Work collaboratively with Compliance, Finance, Support, and Product teams to enhance processes and address operational challenges.Design and implement process enhancements to boost operational efficiency and minimize risk.Mentor team leads and staff, fostering their development and sustaining a high-performance culture.Deliver performance insights, identify risks, and highlight opportunities to senior management.Maintain accurate documentation, procedures, and reporting to ensure audit readiness.

The Premium Operations Associate plays a crucial role in the interpretation, analysis, and processing of various tasks that support property and casualty insurance operations. This position demands a high level of accuracy and the ability to consistently meet service level agreements. As part of the Premium Operations team, this role is pivotal in ensuring the smooth functioning of operations.Key Responsibilities:Accurately review submissions and record premium details.Conduct validations to ensure the accuracy of recorded data.Prepare and issue documents and reports as per specified requirements.Collaborate with team members and clients to fulfill deliverables.Promptly communicate issues or queries for quick resolution.Assist in troubleshooting and refining processes as necessary.Participate in special projects as assigned.

Operations ManagerJoin our dynamic team at getwingapp as an Operations Manager, where your expertise will shape the success of our operations in the Philippines!The Role:We are in search of a strategic and driven Operations Manager to lead and inspire our team of supervisors and captains. In this pivotal role, you will oversee operational processes within your designated cluster, ensuring the highest levels of efficiency and effectiveness. Your leadership will be crucial in driving our success and fostering a collaborative work environment.

tasq-work seeks an Operations Manager to oversee daily activities onsite in Taguig, Metro Manila. This position plays a key role in shaping operational strategy, guiding teams, and improving efficiency throughout the organization. Role overview The Operations Manager leads efforts to ensure consistent and effective operations. Working closely with various departments, this role focuses on both strategy and hands-on execution to drive performance improvements. What you will do Direct teams to maintain steady and reliable daily operations Create and apply strategies that enhance organizational performance Encourage collaboration and teamwork among departments Spot opportunities to streamline processes and increase efficiency Requirements Demonstrated experience managing operations or similar functions Strong leadership and communication abilities Talent for building a cooperative work environment Proactive mindset for problem-solving and achieving results This is a full-time, onsite position located in Taguig, Metro Manila, Philippines.

Role Overview tasq-work is hiring a Senior Operations Manager in Healthcare for a hybrid role based in Taguig, Metro Manila. This position supports night shift operations, with onsite work required three days per week. Weekends are off. Work Setup Hybrid arrangement: three days onsite, remaining days remote Night shift schedule Weekends off Location: Taguig, Metro Manila Qualifications Bachelor’s or Master’s degree with substantial industry experience At least 15 years of professional experience, preferably in international organizations with global in-house delivery Proven track record managing healthcare insurance accounts within a Global Capability Center (GCC) Strong background in Operations Management Key Responsibilities Operational Oversight: Direct daily operations across multiple business lines, including business analysis and vendor management Performance Management: Meet key KPIs, focusing on service levels, customer satisfaction, and quality standards Strategic Planning: Play a central role in long-term strategy, prepare project reports, and lead change control activities Risk & Compliance: Monitor risks and ensure compliance with legal and internal requirements Talent Development: Build and support teams, foster skill growth, and guide decision-making Process Excellence: Analyze systems and processes to identify and implement improvements Benefits Retirement benefits Annual performance appraisal Performance-based bonuses Health Maintenance Organization (HMO) coverage for up to three dependents Free parking and shuttle services

Work Setup: Onsite (BGC Taguig)Schedule: Shifting SchedulesKey Responsibilities:Process Optimization: Identify and eliminate inefficiencies, streamline workflows, and enhance service delivery through effective standardization.Technology & Innovation: Leverage a strong background in evaluating and integrating cutting-edge tools such as AI, automation, and analytics to elevate customer interactions.Training & Development: Facilitate coaching, skill-building programs, and knowledge-sharing initiatives for agents and team leads.Data Analytics and Metric Improvement: Monitor performance metrics, ensure compliance with policies, and uphold service excellence standards.Customer Experience Enhancement: Analyze customer feedback, implement necessary improvements, and cultivate a customer-centric culture.

Work Location: 100% Onsite (Taguig)Schedule: Monday to Friday (8am-5pm)About the Role:As the Clinic Operations Lead, you will be at the forefront of enhancing clinic efficiency and ensuring top-notch service delivery. Your leadership will drive the clinic towards achieving its operational goals while fostering a supportive environment for staff and patients alike.Key Responsibilities:Optimize daily clinic workflows to enhance productivity and service quality.Transform organizational objectives into actionable strategies that boost clinic performance.Utilize data analysis to foresee challenges and implement swift solutions.Lead a diverse team by setting a positive example and providing mentorship.Address staff concerns with professionalism and empathy.Ensure performance targets are consistently achieved through ongoing support and follow-ups.Create a welcoming and efficient environment for both staff and patients.

Job ContextAs the global leader in providing serviced office solutions, IWG is at the forefront of the flexible workspace industry. Our extensive supply chain integrates with major international ISPs and numerous local carriers, enabling us to deliver reliable and cost-effective internet services to clients in over 3,000 centers across 100+ countries. Role and ResponsibilitiesThe Technology Services Buyer will spearhead the global assessment of our ISP provision. The successful candidate will leverage their expertise to optimize service costs while ensuring compliance with our global technical specifications. Responsibilities include:Collaborating with IWG sales and center teams to compile a comprehensive list of current internet service costs and supply chain details.Creating and managing a global inventory of services, costs, and supply information.Utilizing negotiation skills to secure the best cost per megabyte, driving down IWG's overall supply costs.Ensuring contract terms remain adaptable to manage bandwidth levels effectively throughout the contract duration.Demonstrating strong commercial acumen and strategic thinking. Desired Skills:Functional and Market ExpertiseProven experience in purchasing or selling bandwidth services, preferably in the telecommunications sector.A robust network of carrier/ISP contacts to facilitate global savings.Familiarity with fundamental ISP concepts, including service definitions, technical specifications, last-mile connectivity, and other service components.Demonstrated success in negotiating telecom services with up-to-date knowledge of global market price points. Collaboration and InfluencingExperience in negotiating service costs or buy rates within a relevant context. Results OrientationA track record of being evaluated based on results rather than plans, showcasing intellectual curiosity and determination to achieve objectives.

Sutherland seeks an Account Manager / Process Manager to support Mail Operations with a strong emphasis on Email Security. This full-time role is based in Taguig. Role overview This position combines client account management and process oversight within mail operations. The focus is on maintaining secure and reliable email services for clients while optimizing operational workflows. Key responsibilities Manage client accounts connected to mail operations Oversee and improve processes to ensure consistent service delivery Uphold high standards for email security across all accounts Collaborate with clients and internal teams to resolve issues and implement solutions Requirements Background in managing client accounts, preferably in mail operations or email security Strong skills in organization and process management Dedication to providing secure, dependable service

Sutherland seeks a Team Manager - Mail Operations (Email Security) based in Taguig. This position leads the group responsible for protecting client email systems and upholding information security standards. Role overview The Team Manager oversees daily operations for the email security team. A key focus is ensuring service quality and meeting operational benchmarks. The manager works closely with team members to support their efforts in keeping client communications secure. Responsibilities Lead and guide the email security operations team Monitor and maintain service quality Support the team in safeguarding client email systems Ensure operational standards and information security are consistently met Location This position is based in Taguig.

As a Senior Operations Excellence Executive, you will play a pivotal role in driving operational improvements and efficiencies within our organization. Your expertise will be essential in optimizing processes, enhancing productivity, and ensuring that our operational strategies align with our business goals. You will work closely with various departments to identify opportunities for innovation and implementation of best practices.

tasq-work is looking for an Operations Assistant Manager to join its onsite team in Taguig, Metro Manila. This role supports the operations manager and helps keep daily activities running smoothly. Key responsibilities Assist the operations manager with day-to-day supervision of team tasks Monitor that operational processes are followed and deadlines are met Promote a positive team culture and help achieve organizational objectives Location This position is based onsite in Taguig, Metro Manila.

Join our dynamic team as a Quality Assurance Engineer Level II, where you will play a pivotal role in ensuring the highest quality of our digital products. In this position, you will execute both manual and automated testing by crafting scripts and developing automation scenarios for consistent execution. Utilizing various automation tools, you will design, test, and deploy robust test automation solutions.Collaborate with the Agile Program Manager, Digital Product Manager, and Business Systems Analyst to meticulously document and plan test cases for regression, integration, and automation testing.Develop and refine test automation scripts using programming languages such as Python, Java, JavaScript, and C#.Troubleshoot existing automation processes and enhance the automation framework for improved efficiency.Support functional validation and engage in sprint activities.Maintain clear communication with development teams, product teams, and management to ensure comprehensive test coverage of both existing and new features.Enhance an existing framework to create and execute automated test plans against developed features, identifying and reporting defects while collaborating to resolve them.Drive continuous improvement of the automation framework and workflow processes, ensuring solutions remain current with the latest technological advancements.Lead scrum test teams by example, fostering collaboration, contribution, and commitment to shared team goals.Mentor and guide junior team members on the latest trends and best practices in automation.

Join our team as a Production Operator (Forklift Operator) at Sika AG in Taguig! In this dynamic role, you will be responsible for operating forklifts to facilitate the efficient movement of materials within our production facility. Your attention to detail and commitment to safety will help us maintain our high standards of quality and efficiency.

Join our dynamic team at Arch Global Services as a Data Analyst - Mid Level during the night shift. We are seeking an analytical mind with a passion for data to help drive our business decisions. As a Data Analyst, you will be responsible for collecting, processing, and analyzing data to provide actionable insights that will support our operational strategies. This position is essential in ensuring our data-driven culture thrives.

LUXASIA stands as the premier beauty omnichannel brand-builder in the Asia Pacific region. Since its inception in 1986, LUXASIA has facilitated the market entry and accelerated the growth of over 100 luxury beauty brands, including renowned names like Albion, Aveda, Bvlgari, Calvin Klein, Creed, Diptyque, Hermes, La Prairie, Maison Francis Kurkdjian, Montblanc, Rabanne, Ferragamo, and SK-II. Leveraging strategic partnerships with industry giants such as LVMH Group, Revlon (for Elizabeth Arden), Puig, Shiseido, and Orveon (for Laura Mercier), LUXASIA boasts an integrated approach to brand-building encompassing luxury retail, e-commerce, consumer marketing & analytics, and supply chain management. Our diverse and dynamic #OneTeam, comprised of 2,700 talented individuals, is present across 15 expanding markets.Why Join Us?At LUXASIA, we recognize the unique beauty within every talent – including you. We are dedicated to nurturing your growth by enhancing your skills and unlocking your potential. With a curated portfolio of over 100 luxury brands across the Asia Pacific, your contributions will enrich the lives of millions of consumers throughout the region. Here, you'll have the autonomy to operate as if you own the business, supported by guidance and genuine care. Our inclusive and innovative team celebrates diversity, embraces change, explores fresh ideas, takes calculated risks, learns from failures, and drives results. While challenges are part of the journey, we assure you that the experience will be immensely rewarding.Embark on a fulfilling career with LUXASIA, where robust professional growth awaits. Isn’t that beautiful?The Retail Operations Intern will assist in the smooth operation of LUXASIA's retail activities. This role involves ensuring efficient store operations, upholding merchandising standards, implementing promotional initiatives, and fulfilling administrative requirements. As an intern, you will collaborate with various departments and provide direct support for ongoing retail projects and store teams.Role Responsibilities:Monitor daily store operations, including sales performance, inventory updates, and operational checklists.Coordinate with store teams on operational issues and follow-ups.Assist with store openings, visual merchandising updates, and in-store promotional activities.Ensure compliance with LUXASIA's retail SOPs and brand execution standards.Prepare and maintain operational trackers, reports, and internal documentation.Assist in keeping regional reports and administrative documents up-to-date.Collaborate with internal teams like Marketing, Logistics, Training, and HR for store requirements.Support the execution of retail projects, including renovations, activations, and seasonal campaigns.Conduct store visits when necessary to validate merchandising and operational standards.

Join Arch Global Services as a Mid-Level Data Scientist in Taguig, where you will leverage your analytical skills to drive data-driven decision-making. You will be responsible for developing algorithms and predictive models, as well as analyzing complex datasets to derive actionable insights. Collaborate with cross-functional teams to implement data science solutions that enhance business processes and outcomes.

Role overview Arch Global Services Philippines Inc. seeks a Mid-Level Data Engineer to join the team in Taguig for night shift work. The position centers on creating and maintaining data pipelines that help meet business requirements. What you will do Design and develop data pipelines to move and transform data efficiently Maintain and improve existing data workflows Contribute to ongoing data engineering projects within the team Requirements Background in data engineering Willingness and ability to work night shifts on site in Taguig Collaborative approach and flexibility to adjust to shifting priorities This role requires on-site presence in Taguig during night shift hours.

Location: BGC, Taguig Work Setup: Hybrid (1x onsite) Schedule: Mid-ShiftJob Overview:We are seeking a dynamic IT Consultant specializing in Integrity and Law Operations to join our innovative team. This role involves leading complex IT projects from inception to completion, ensuring strategic alignment and successful delivery. You will collaborate with cross-functional teams and external partners to enhance service delivery and optimize application performance.Key Responsibilities:Project Management: Oversee and direct complex IT projects related to Integrity and Law, ensuring timely and budget-compliant outcomes through effective planning and execution.Service Management: Take responsibility for service delivery, managing the application lifecycle, and coordinating with external partners.Cross-functional Collaboration: Engage effectively with various IT departments and Key User groups to create and implement strategic solutions.Application Provisioning & IT Systems Oversight: Lead the end-to-end provisioning of applications and ensure the seamless integration of IT infrastructure, maintaining optimal performance and compliance.IT Business Consulting: Provide expert IT guidance to business management and Key User teams, enhancing competitive advantage through effective strategies.IT Governance, Policies & Standards: Implement and refine IT best practices, ensuring adherence to company standards and protocols.IT Sourcing & Vendor Management: Evaluate and select suppliers, lead contract negotiations, and manage external service providers for quality service delivery.