Quality Assurance Specialist

Join our dynamic team as a Quality Assurance Specialist. In this pivotal role, you will be responsible for ensuring the highest standards of quality in our products and processes. Your keen eye for detail and commitment to excellence will help us maintain our reputation as an industry leader.As a Quality Assurance Specialist, your primary duties will include…

Join our team as a Quality Assurance Specialist where you will play a crucial role in ensuring the highest standards of quality for our projects. You will be responsible for developing and implementing testing plans, identifying defects, and collaborating with cross-functional teams to enhance product quality. Your attention to detail and analytical skills will be vital in maintaining our commitment to excellence.

We are seeking a dedicated and detail-oriented Quality Assurance Specialist to join our dynamic team. In this role, you will be responsible for ensuring the highest quality of our products and services through meticulous testing and analysis. You will collaborate closely with cross-functional teams to identify and resolve issues, providing feedback that drives continuous improvement.

Key Responsibilities:Conduct transaction and call monitoring according to the established service quality plan.Deliver coaching and constructive feedback to team members.Perform Root Cause Analyses (RCAs) and communicate findings to Operations to develop mitigation strategies.Identify training needs and collaborate effectively with relevant teams.Engage in calibration sessions to ensure uniformity in evaluations.Handle transactions and calls to maintain a hands-on approach in the process domain.Execute process audits to verify compliance with Standard Operating Procedures (SOPs).Present audit results during pre and post-shift team huddles.

At Umpisa Inc., we are dedicated to positioning the Philippines as a renowned global tech hub.As a forward-thinking technology services company, Umpisa Inc. collaborates with select industries and clients to deliver groundbreaking solutions through digital transformation, innovative software development, and venture creation.Our mission is to develop impactful, world-class products and solutions that enhance the lives of organizations and individuals. We provide challenging and rewarding career opportunities in software development, product innovation, emerging technologies, and more for the right candidates.Embrace our core values: Excellence, Integrity, Professionalism, People Success, Customer Success, Fun, Innovation, and Diversity.Possess strong communication skills.Demonstrate excellent problem-solving and analytical abilities.Aspire to work as part of a self-organizing Scrum team within a scaled agile framework.Be a self-starter who enjoys collaboration with both team members and clients.We are seeking a detail-oriented and motivated Junior Quality Assurance Analyst with experience in the FinTech or banking sector. In this role, you will assist in testing financial systems and applications to ensure their accuracy, performance, and compliance with industry regulations. You will collaborate closely with developers, business analysts, and product teams to deliver high-quality digital solutions in a regulated environment.Your responsibilities will include:Assisting in the development and execution of test plans, test cases, and test scripts based on business and system requirements.Conducting functional, regression, integration, and exploratory testing on financial platforms and digital banking systems.Identifying, logging, and tracking defects using test management or issue tracking tools (e.g., JIRA).Collaborating with QA leads, developers, and analysts to validate new features, enhancements, and bug fixes.Performing testing across multiple environments (UAT, staging, production) for web, mobile, and API-based applications.Supporting testing of features related to payments, loans, digital wallets, user onboarding, and other financial services.Assisting in validating system compliance with relevant regulations (e.g., KYC, AML, PCI-DSS).Contributing to the creation and maintenance of QA documentation and knowledge bases.Helping to monitor application performance and user feedback post-deployment.

Join our dynamic team as a Quality Assurance Engineer Level II, where you will play a pivotal role in ensuring the highest quality of our digital products. In this position, you will execute both manual and automated testing by crafting scripts and developing automation scenarios for consistent execution. Utilizing various automation tools, you will design, test, and deploy robust test automation solutions.Collaborate with the Agile Program Manager, Digital Product Manager, and Business Systems Analyst to meticulously document and plan test cases for regression, integration, and automation testing.Develop and refine test automation scripts using programming languages such as Python, Java, JavaScript, and C#.Troubleshoot existing automation processes and enhance the automation framework for improved efficiency.Support functional validation and engage in sprint activities.Maintain clear communication with development teams, product teams, and management to ensure comprehensive test coverage of both existing and new features.Enhance an existing framework to create and execute automated test plans against developed features, identifying and reporting defects while collaborating to resolve them.Drive continuous improvement of the automation framework and workflow processes, ensuring solutions remain current with the latest technological advancements.Lead scrum test teams by example, fostering collaboration, contribution, and commitment to shared team goals.Mentor and guide junior team members on the latest trends and best practices in automation.

Key Responsibilities:As a Quality Control Engineer, you will play a vital role in ensuring the compliance with site-level Quality, Environment, Health, and Safety (QEHS) standards. You will conduct inspections, manage QEHS issues, and collaborate with relevant teams to address any concerns.Your specific duties will include:Implementing field quality management processes, including subcontractor qualification assessments and environmental health and safety checks.Conducting random quality checks and generating reports to ensure compliance.Overseeing the rectification of quality-related issues.Ensuring adherence to Standard Operating Procedures (SOPs) on-site.

Work Setup: Onsite (McKinley, Taguig)Urgency: ImmediateStatus: ActiveAccount/Category/Campaign: Quality AssuranceWe are seeking a seasoned Quality Assurance Manager to enhance our operational quality performance, refine coaching strategies, and elevate the customer experience across our services.The Role: Spearhead quality monitoring for calls, emails, and chats while fostering continuous improvement across all operations.The Impact: Establish quality standards, mentor teams, and implement innovative solutions that enhance performance and customer satisfaction.The Difference: Manage a team of QA specialists and influence strategic quality initiatives that drive success.

Join our dynamic team as a Senior TCOE QA Engineer Level III, where you will play a crucial role in ensuring the quality and efficiency of our software products. As a QA Engineer, you will be responsible for executing both manual and automated testing by developing scripts and creating automation scenarios for repeated execution. Utilizing various automation tools, you will design, test, and deploy effective test automation solutions that enhance our development processes.Collaborate closely with the Agile Program Manager (APM), Digital Product Manager (DPM), and Business Systems Analyst (BSA) to meticulously document and plan test cases for regression, integration, and automation testing.Develop and maintain test automation scripts using languages such as Python, Java, JavaScript, and C#.Troubleshoot existing automation scripts and continuously optimize the automation framework for better performance.Support functional validation and participate in sprint activities to ensure smooth project execution.Engage in effective communication with development teams and management to guarantee comprehensive test coverage for existing and new features.Enhance the existing framework to develop and execute automated test plans aligned with developed features, identifying and reporting defects while collaborating with the team to resolve issues.Drive continuous improvement of automation frameworks and workflows, keeping solutions aligned with the latest technological advancements.Lead scrum test teams by example, fostering collaboration, contribution, and commitment to shared goals.Mentor and guide junior team members on the latest trends and best practices in automation testing.

Role Overview:We are seeking a detail-oriented Testing Manager to join our team in the BGC Taguig area. The ideal candidate will be responsible for testing various mobile devices, including tablets and Mobile Broadband (MBB) products, ensuring high-quality performance and reliability.Key Responsibilities:Conduct thorough testing of mobile devices and terminal products.Perform application testing in an Android environment.Identify issues, report them promptly, and recommend solutions.Foster and maintain strong relationships with clients.Technical Qualifications:Proficient in wireless network communication and 3GPP Protocol, with a solid understanding of the data service process for wireless communication products.Knowledgeable in the operational principles of MBB products, including familiarity with TCP/IP and Wi-Fi communication fundamentals.Experience in product and software testing is essential.Technical background in terminal products, such as Android and web programming, with the ability to identify and address testing issues effectively.Project Management Skills:Proven ability to manage testing projects and ensure timely completion of product type approvals.Excellent communication skills to collaborate with customers and R&D teams to resolve testing issues.Capable of timely processing and addressing problems encountered during projects, adjusting testing plans as necessary.Other Qualifications:Strong understanding of testing role responsibilities, ensuring team goals are met efficiently.Demonstrated team management and coordination abilities.

Work Setup: Onsite (McKinley, Taguig)Urgency: Immediate OpeningStatus: ActiveAccount/Category/Campaign: Quality AssuranceJoin our dynamic team as a QA Team Lead at tasq-work, where you will play a critical role in enhancing quality standards and fostering a culture of continuous improvement.

Job OverviewAre you ready to embrace an exciting new challenge at the intersection of Information Technology and Quality Management? This is your chance to shine!Join our dynamic team at tasq-work as an IT Consultant specializing in Quality & Environmental, Safety, and Health (ESH) IT. In this critical role, you will spearhead digital transformation initiatives, optimize operations, and provide innovative IT solutions that make a significant impact.Your Responsibilities Include:Leading and supporting IT implementation projects (Agile, Waterfall, or Hybrid) within the Quality IT domain.Planning, executing, and delivering exceptional project outcomes on schedule and within budget.Identifying, assessing, and proactively managing project risks and challenges.Fostering a collaborative environment by leading project teams effectively.Creating and implementing stakeholder communication strategies to maintain transparency and alignment.Ensuring compliance with IT governance, standards, and regulations.Establishing yourself as the preferred IT partner for our business customers by providing expert technical consulting and optimizing IT solutions.Overseeing the operation, performance, and compliance of Quality applications to ensure maximum availability and cost-effectiveness.Collaborating with internal and external partners to manage the application lifecycle and support.Building strong relationships with internal IT departments and user groups to co-develop strategic solutions.Qualifications:Bachelor's degree in Computer Science, Information Technology, Business Informatics, or a related field.Several years of project management experience with a focus on IT projects and collaboration with external service providers.Extensive experience in IT application operations and project delivery.Strong grasp of IT Service Management (ITSM) principles and tools.Experience with Quality applications is highly advantageous.Proven track record of leading and coordinating cross-functional teams, including business, IT, legal, and external service providers, to drive project success.Fluent in English, both written and spoken.Excellent communication skills for managing stakeholder expectations and resolving conflicts across diverse teams.Self-driven, solution-oriented, and adept at working in a multicultural, distributed team environment.A customer service-focused mindset.A passion for digital innovation and emerging technologies.Applications from individuals with disabilities are encouraged.Additional Information:Full-time | Hybrid - Taguig | Midshift

Join our dynamic team at Bluelight Consulting as a Manual QA Tester. This fully remote position allows you to work from the comfort of your home in the Philippines while contributing to exciting and innovative projects. You will be responsible for ensuring the quality and functionality of our software products through thorough testing and validation processes.

Job DescriptionAre you ready to embrace a new challenge at the intersection of Information Technology and Quality Management & ESH? This is your chance!Become a vital member of our innovative IT team as an IT Consultant specializing in Quality Management & ESH applications. In this influential position, you will spearhead digital transformation initiatives, drive operational excellence, and provide impactful IT solutions that enhance our business processes.Your key responsibilities include:Lead and facilitate IT implementation projects using Agile, Waterfall, or Hybrid methodologies within the Quality Management & ESH domain.Plan, execute, and deliver exceptional project outcomes on schedule and within budget constraints.Proactively identify, assess, and manage project risks and issues to ensure smooth project progression.Guide project teams to foster collaboration and teamwork.Develop and implement effective stakeholder communication strategies to promote transparency and alignment.Ensure compliance with IT governance, standards, and regulatory requirements.Act as the preferred IT partner for our business clients by providing technical consultation and ensuring tailored IT solutions.Oversee the operation, performance, and compliance of Quality & ESH applications, ensuring optimal availability and cost-efficiency.Collaborate with internal teams and external partners for effective application lifecycle management and support.Build robust relationships with internal IT departments and key user groups to co-create strategic IT solutions.Qualifications:University degree in Computer Science, Information Technology, Business Informatics, or a related discipline.Several years of experience in project management, particularly in IT projects and collaboration with external service providers.Extensive background in IT application operations and successful project delivery.Strong understanding of IT Service Management (ITSM) principles and tools.Experience with Quality & ESH applications is highly beneficial.Demonstrated ability to lead and coordinate cross-functional teams, including business, IT, legal, and external service providers, to achieve project success.Fluent in English, both written and spoken.Exceptional communication skills to manage stakeholder expectations, negotiate with vendors, and resolve conflicts across diverse teams.Self-motivated, solution-oriented, and able to thrive in a multicultural and distributed team environment.Customer service-oriented mindset.Enthusiastic about digital innovation and emerging technologies.Applications from individuals with disabilities are encouraged.Additional Information:Full-time | Hybrid - Taguig | Midshift

About Freelancer.comFreelancer.com, a thirteen-time Webby Award winner, stands as the world's preeminent freelancing and crowdsourcing platform, boasting an impressive community of over 80 million registered users and 30 million projects spanning more than 4,000 categories. From website development to aerospace engineering, we lead the charge in reshaping the future of work. Our company is listed on the Australian Securities Exchange (ASX:FLN).Primary Responsibilities:Serve as the primary contact for technical inquiries regarding Escrow.com’s APIs, webhooks, and integration solutions.Analyze client needs to recommend the most suitable APIs or integration tools.Guide clients through ongoing integration processes, ensuring seamless implementation.Engage in technical discussions with prospective clients, illustrating how to effectively integrate with Escrow.com.Update Escrow.com’s API as needed, including bug fixes and the introduction of new integration APIs.Required Qualifications:Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent professional experience).Proficient in problem-solving and debugging.Outstanding communication and interpersonal skills, capable of explaining technical concepts to non-technical audiences.Strong understanding of API design principles and web technologies (REST, JSON, XML, etc.).Keen attention to detail and a dedication to providing exceptional support.Preferred Qualifications:Familiarity with Python programming.Knowledge of JavaScript, CSS, HTML, and other programming languages.Experience with monitoring and troubleshooting tools (Kibana, Grafana, etc.).Proficient in Postman, Chrome DevTools.Experience using design tools like Figma or Moqups.Understanding of the payments industry.What We Offer: Benefits & PerksCareer Advancement: Take ownership of your work and advance your career in a fast-paced, meritocratic environment.Dynamic Culture: Participate in engaging company-wide hackathons, monthly events, and sports activities, with chances to showcase your talents and win prizes!Health and Wellbeing: Comprehensive health benefits to ensure you and your family remain healthy (HMO, life, and personal accident insurance).Daily Amenities: Enjoy daily meals and snacks to fuel your productivity.

Join AECOM as a Bids and Proposals Specialist in the Marketing division, where you will play a pivotal role in crafting compelling proposals that showcase our capabilities and win new business. Your expertise will be essential in collaborating with various teams to develop strategies that align with our clients' needs and expectations.

Role overview Delivery Hero seeks a Category and Commercial Specialist based in Taguig. The position centers on supporting strategic projects across several product categories, all aimed at improving commercial outcomes. Collaboration with teams from different departments is a core part of the day-to-day work. What you will do Analyze market trends to guide decisions for each category Identify and evaluate new opportunities for business growth Contribute to the design and rollout of category strategies that reflect customer needs Coordinate with colleagues across departments to ensure commercial plans are carried out effectively

Role overview The Onboarding and Training Specialist at tasq-work plays a key role in supporting new hires and fostering employee development at the BGC Taguig site. This position shapes the early experience for employees and contributes to building a skilled, confident workforce through structured learning and ongoing guidance. Location and schedule Work setup: 100% onsite at BGC Taguig, Metro Manila Hours: 11PM to 8AM What you will do Onboarding & program delivery: Lead onboarding sessions for new employees, introducing core tools, processes, and job-specific skills. Training & development: Design, update, and deliver training programs to address skill gaps and support employee growth through coaching and upskilling. Performance support & evaluation: Track the effectiveness of onboarding and training using key metrics, gather participant feedback, and refine programs based on results. Process improvement & documentation: Maintain and standardize onboarding and training procedures, ensuring materials and knowledge bases remain current and accessible. Stakeholder collaboration: Work closely with HR, Sales, and Operations teams to align training with business needs and serve as the main contact for onboarding support.

Role overview Sika AG is hiring a Sales Specialist - Industrial based in Taguig. The role centers on expanding sales in the industrial sector by using product knowledge and building long-term client partnerships. What you will do Build and maintain strong relationships with clients in the industrial market Spot new business opportunities and stay aware of market trends Help reach company growth targets by applying effective sales strategies Provide attentive service and offer solutions that fit customer needs Requirements Motivated and prepared to take on challenges Background or strong interest in industrial products and sales Dedication to delivering excellent customer service

Role overview Delivery Hero seeks a Business Development Specialist based in Taguig. This position plays a key role in expanding the company's reach and strengthening partnerships. The work involves close collaboration with teams across the business to spot new opportunities and support ongoing growth plans. What you will do Identify and assess potential business opportunities Build and maintain relationships with partners Collaborate with internal teams to support growth initiatives Apply analytical skills to help shape business strategies Contribute to projects that enhance Delivery Hero's market presence