AI & Automation Analyst

Bolt is looking for an AI & Automation Analyst to support Bolt Food's Central Operations in over 16 markets across Europe and Africa. This position focuses on increasing operational efficiency by targeting manual, repetitive tasks and finding smarter ways to handle them. Role overview The analyst will seek out labor-intensive processes within operations and …

Join Wise as a Product Financial Data Analyst and play a key role in analyzing financial data to drive strategic decisions. This position requires a keen analytical mind and the ability to interpret complex data sets to provide insights that enhance our product offerings.

Join our dynamic team at Bolt as a Growth Analyst in the Delivery & Rides vertical. In this pivotal role, you will be instrumental in driving our growth initiatives as we strive to elevate Bolt to new heights!As a Growth Analyst, you will take charge of analyzing our campaign expenditures and evaluating the return on investment (ROI) to ensure our marketplace thrives. Your insights will guide the strategic allocation of resources, enabling us to make data-driven decisions that propel our success.

We are seeking a driven and technically proficient Compliance Data Analyst to become an integral part of our Compliance team within the Legal & Compliance department. This role is perfect for an individual who thrives on connecting business objectives with practical, data-driven solutions, focusing on scalable reporting and enhancing compliance initiatives across our organization.The ideal candidate possesses strong analytical skills, examines processes from inception to execution—from data pipelines to workflow automation—and is adept at translating stakeholder requirements into effective technical solutions.

Join Wise as a WFM Capacity Planning Analyst and play a pivotal role in optimizing our workforce management processes. In this dynamic position, you will analyze data trends, forecast staffing needs, and collaborate with various teams to enhance operational efficiency. Your insights will directly impact our customer experience and overall business performance.

The Product Security Analyst plays a vital role in fortifying our product security initiatives by meticulously investigating security incidents, evaluating their business implications, and enhancing security measures throughout our product ecosystem. This position emphasizes the creation of actionable security intelligence, elevating the quality of detection and logging, aiding in incident responses, and closely collaborating with product teams to bolster our overall security framework and safeguard end-users.

Join Bolt as a Senior Growth Analyst and play a pivotal role in our growth journey. As we strive to elevate Bolt to new heights, your analytical skills will be crucial in driving our campaign strategies and ensuring optimal resource allocation.About BoltWe are one of the fastest-growing tech companies in Europe and Africa, serving over 200 million customers across more than 50 countries. Our diverse team of over 100 nationalities is united by a mission: to transform cities into livable spaces for people, not cars. Join us in making an impact!Job ResponsibilitiesIn this role, you will take charge of evaluating campaign expenditures and will significantly contribute to the marketplace's success by analyzing return on investment (ROI). Your expertise will guide us in strategically allocating resources, determining the best locations, timing, methods, and budget for our campaigns.

Join Our Team as a Senior Product Analyst!Are you a passionate and experienced Data Analyst looking to make a substantial impact? At Bolt, we are on a mission to enhance urban living and reduce reliance on cars. We are seeking a talented Senior Product Analyst to be an integral part of our Product Analytics team, helping to drive product improvements across more than 50 countries.As a Senior Product Analyst, you will be deeply embedded within a product team that thrives on data-driven insights. You will collaborate closely with product managers and engineers to identify opportunities, assess impacts, and measure the effectiveness of our innovations.Join us and help shape the future of urban transportation!

Bolt is looking for an ERP Integrations Analyst to join the team in Tallinn, Estonia. This position focuses on connecting technology, operations, and business needs to deliver real improvements across the company. Role overview The ERP Integrations Analyst designs, builds, and maintains automated workflows that link Bolt’s ERP and internal systems with outside platforms, data sources, and third-party tools. The role involves close collaboration with teams in Finance, IT, and People Tech to turn business requirements into reliable, scalable integrations. Managing these solutions from start to finish is a key part of the job. Main responsibilities Design and develop integrations between ERP, internal systems, and external platforms Maintain and improve automated workflows to reduce manual work and speed up operations Work closely with other teams to understand needs and deliver effective solutions Support custom reporting, data management, global tenant settings, and security as needed Co-own a significant part of the ERP platform, focusing on external integrations What you will bring Experience with ERP integrations and workflow automation Ability to translate business requirements into technical solutions Comfort working hands-on with multiple teams and managing projects end-to-end

Join our mission at Wise as a Lead Data Analyst, where your passion for data will help us achieve our goal of Money Without Borders. Collaborate with our operational teams to enable data-driven decisions that will foster the growth and optimization of our dynamic product.In this pivotal role, you will spearhead our analytics initiatives within the operations teams, who are dedicated to supporting our customers, screening for criminal activities, and verifying identities on a large scale.Your insights will be crucial as you work closely with operational leads, as well as teams in workforce management, quality assurance, training, and knowledge management, to implement meaningful changes for our customers and advance our mission.Here’s how you will contribute:Capacity Planning and Forecasting: Build and refine analytical models for strategic capacity planning, taking ownership of forecasting to align with business growth.Data Pipeline Management: Ensure the reliability and accuracy of data pipelines, taking charge of maintaining and improving data flow.Predictive Modeling: Develop and implement models to predict outcomes and perform analyses that identify key drivers, optimize processes, and enhance strategic planning.Operational Health Analysis: Provide insights to evaluate the operational health of KYC/FinCrime functions, conduct cost analyses, and explore operational metrics to assess customer experiences.Performance Optimization: Track and monitor key strategic initiatives, identifying opportunities for optimization to improve operational outcomes.KPI Development: Lead the implementation of the operations KPI framework, integrating this within reporting pipelines and strategic objectives.Stakeholder Collaboration: Work collaboratively with stakeholders to standardize processes across forecasting, scheduling, and operations, promoting continuous improvement.This is an IC3 role. For more details on our Analytics Career Map and leveling structure, click here.

Role Overview Pipedrive is looking for a Principal Marketing Analyst in Tallinn, Estonia. This role centers on guiding marketing strategy with strong data analysis. The Principal Marketing Analyst works alongside cross-functional teams, using data to spot opportunities and deliver insights that help shape decisions across marketing efforts. What You Will Do Analyze marketing data to optimize campaigns and improve customer engagement Provide actionable insights that support business growth Work closely with teams across the company to align marketing initiatives with broader objectives

We are excited to announce an opportunity for a talented Data Analyst to become an integral part of our Global Marketing team at Bolt. In this role, you will be pivotal in refining our marketing strategies by analyzing data to determine how we allocate our time, creativity, and investments across numerous markets.If you have a strong passion for data analysis, A/B testing, and leveraging data to create tangible impacts, this role presents you with the chance to tackle some of the most exhilarating and complex challenges in growth marketing.

Join our dynamic People Analytics team as a People Data Analyst and play a pivotal role in transforming data into insightful narratives that drive strategic decision-making across Bolt.As a key contributor, you will leverage people data, analytical modeling, and business insights to provide actionable recommendations. This position is perfect for individuals passionate about the intersection of people operations, data science, and business strategy, aiming to enhance the employee experience.You will collaborate within a small, yet exceptionally skilled team, working closely with the People & Workplace function, business leaders, and central Data teams to develop scalable analytics solutions, dashboards, and insights that inform decisions throughout the entire employee lifecycle.

Wise seeks a KYC Operations Associate Analyst based in Tallinn to support its compliance work. This position plays a key part in verifying customer identities, maintaining accurate records, and ensuring customer data stays secure. The work contributes to meeting regulatory requirements and shapes the overall customer experience. Main responsibilities Review customer data to confirm identities and evaluate potential risks Coordinate with teams throughout Wise to keep KYC processes efficient Implement compliance checks that meet legal and regulatory guidelines Uphold high service standards by performing thorough reviews and maintaining accuracy What you bring Analytical thinking and problem-solving skills Close attention to detail Comfort working with data and compliance-related tasks Ability to work well with colleagues from various teams

Genius Sports is revolutionizing the sports experience for fans around the globe by integrating cutting-edge technology with the most reliable live data. Our goal is to deliver an immersive, interactive, and personalized sports experience. Discover more at geniussports.com.THE ROLE:Become a key member of the Genius team, assisting sportsbooks in enhancing their services with real-time data, expert insights, and fan-centric experiences that foster global engagement.WHAT YOU'LL DO:Deliver exceptional customer support to our esteemed clients.Efficiently resolve and prioritize incoming requests.Collaborate with internal teams to enhance service delivery.Develop and maintain a comprehensive knowledge base.WHAT YOU'LL BRING:Outstanding communication skills in both written and verbal English.Adept problem-solving abilities and confidence with various tech platforms.Capacity to multitask and efficiently prioritize tasks while working independently under pressure.Previous experience in customer support is advantageous.We foster an 'office-first' culture that encourages collaboration, connection, and continuous learning. Our hybrid working models are tailored to your role and location.Along with a competitive salary and diverse benefits, we are dedicated to supporting employee wellbeing and facilitating skill development and career advancement. Learn more about the rewarding life at Genius at Reward | Genius Sports.One team, being brave, driving change We aim to cultivate an inclusive workplace where everyone belongs and can make a meaningful impact. Explore our values and culture further at Genius Sports.

Join our dynamic team as an FP&A Analyst where you will play a pivotal role in driving financial planning, business modeling, and strategic initiatives. Collaborate closely with headquarters, regional offices, and cross-functional teams to elevate performance reporting, enhance financial planning processes, and set key performance indicators (KPIs).In this influential position, you will be integral to one of the most important teams within Bolt, working on budgeting, analysis, and strategic projects. Your expertise will support vital decision-making processes across various departments by providing insightful performance reports and financial forecasts.

Wise is looking for an SMA Analyst to join the KYC Operations team in Tallinn. This position centers on maintaining compliance standards and protecting customer interests through careful analysis and risk management. Role overview The SMA Analyst reviews customer data to spot potential risks and works to reduce them. The role involves close collaboration with colleagues from other departments to strengthen operational processes and support Wise’s compliance goals. What you will do Analyze customer information to identify and assess risk factors Help develop and implement risk mitigation strategies Work with cross-functional teams to improve KYC operations Requirements Experience or interest in compliance, risk analysis, or KYC operations Strong analytical skills and attention to detail Ability to collaborate effectively with team members across functions

We are seeking a passionate and analytical Growth Strategy Analyst to become an integral part of our vibrant Growth Strategy & Go-to-Market team, playing a crucial role in propelling Bolt's unprecedented growth.With over 200 million customers across 50+ countries, Bolt stands as one of the fastest-growing tech companies in Europe and Africa. Our success is driven by our exceptional team members.We pride ourselves on fostering an inclusive culture where diversity is celebrated and everyone feels welcome, irrespective of race, color, religion, gender identity, sexual orientation, national origin, age, or disability.Our mission is to design cities for people, not cars, and we invite you to contribute to this vision!As a Growth Strategy Analyst, you will serve as a key connector between Growth Analysts, the Product Incentives team, and various cross-functional stakeholders, striking a balance between standardization and local adaptability. You will distill insights that guide the development of our global playbook while ensuring responsiveness to local market dynamics.

Bolt is looking for an AI Operations Lead to join the Customer Support Product team in Tallinn, Estonia. This role centers on managing the operational performance of Alfred, Bolt’s AI support agent, with a focus on delivering reliable and effective support for customers worldwide. Role overview The AI Operations Lead oversees the daily operations of Alfred, ensuring the system maintains high standards of quality and consistency. This includes improving decision-making processes and refining feedback loops to support global customer needs. What you will do Lead a team focused on automation quality, coverage, and compliance within customer support products. Translate data insights into practical strategies that can be applied across different business areas. Work to enhance the customer experience at scale by optimizing how AI-driven support operates. Requirements Experience managing teams or projects related to AI operations or customer support products. Ability to use data to inform decisions and improve processes. Strong focus on quality, consistency, and compliance in automation initiatives.

At Genius Sports, we merge state-of-the-art technology with the finest live sports data to create unparalleled experiences for fans around the globe, transforming the way they engage with their favorite sports. Discover more at geniussports.com.ROLE OVERVIEW:We are seeking a dedicated Sports Customer Support Analyst to join Genius Sports, where you will contribute to enhancing the performance of sports leagues and teams through innovative technology, analytics, and visual insights.In this pivotal role, you will ensure a seamless customer experience by managing incoming support requests, assisting clients via Zendesk, and collaborating with internal teams to address issues and onboard new users. You will also monitor live match data and provide troubleshooting assistance in a dynamic environment.KEY RESPONSIBILITIES:Deliver exceptional customer support through Zendesk.Effectively prioritize and manage incoming requests.Work closely with internal teams to escalate issues and facilitate client onboarding.Monitor match data and provide technical troubleshooting support.Participate in shift work (morning and afternoon, hybrid model).QUALIFICATIONS:Fluent in English with excellent written and verbal communication skills.Strong problem-solving skills and the ability to multitask effectively.Proactive, detail-oriented, and capable of thriving under pressure.Comfortable with computer systems and tools.Previous customer support experience is advantageous.We foster an ‘office-first’ culture that encourages collaboration, connection, and learning. Our hybrid working models vary based on your role and location.In addition to a competitive salary and benefits package, we are committed to supporting employee wellbeing and facilitating professional development.