Process Design & Enablement Specialist in People Operations

Konecranes is looking for a Process Design & Enablement Specialist to join the People Operations team in Tallinn. The focus of this role is to enhance operational processes and help HR teams deliver effective service. Key responsibilities Collaborate with stakeholders throughout the company to identify opportunities for improved efficiency Simplify and strea…

Konecranes is looking for a Process Optimization Specialist to join the People Operations team in Tallinn. The focus of this position is to enhance operational efficiency and drive ongoing improvements throughout HR processes. Main responsibilities Examine and assess current workflows within People Operations Identify areas where efficiency and effectiveness can be increased Create and apply process changes that align with business objectives Role focus This position centers on supporting continuous improvement within HR by analyzing how tasks are completed and recommending practical solutions. The aim is to ensure People Operations runs smoothly and meets organizational needs.

Join Glia as a People Operations Specialist!At Glia, we are at the forefront of revolutionizing customer service for banks and credit unions. Our innovative platform merges AI and human interaction seamlessly through our unique ChannelLess® Architecture. With our commitment to AI for All™, we empower organizations to enhance efficiency without sacrificing the customer experience.As a recognized leader with a valuation exceeding $1 billion and a proud member of Deloitte's Technology Fast 500™ for five consecutive years, Glia serves over 700 financial institutions while maintaining an impressive 72 NPS. We are also honored to be certified as a Great Place to Work, boasting an outstanding 98% employee satisfaction rate.Your RoleWe are expanding our Glia family and seeking a proactive and experienced People Operations Specialist to enhance our global employee experience. If you are passionate about fostering a vibrant workplace culture and helping teams thrive, we want to connect with you.In this role, you will be responsible for optimizing and scaling our global processes, ensuring an exceptional employee experience and reinforcing Glia’s core values throughout the employee lifecycle.Key ResponsibilitiesGlobal Lifecycle Management: Lead the operational execution of significant employee milestones, such as onboarding, promotions, internal relocations, and offboarding on a global scale.Immigration & Mobility: Assist our employees with visa and immigration processes, ensuring Glianeers can work where they are most needed with ease.EOR Management: Serve as the primary liaison for our Employer of Record (EOR) partners in Europe.Global Onboarding: Collaborate with the wider People team to manage the end-to-end onboarding experience, ensuring every new hire—whether remote or in-office—starts their journey seamlessly and memorably.Global Events & Engagement: Spearhead the planning of global events, team-building retreats, and internal celebrations that strengthen connections within our distributed workforce.Workspace Strategy: Oversee the operations of our physical offices (including those in Estonia and Europe) and remote support for our North American offices, ensuring all locations are safe, optimized, and consistently embody Glia’s global culture and standards.

Join Our Team as a Senior Operations Specialist!We are seeking a dynamic and results-oriented Senior Operations Specialist for Rider Operations to support the expansion of Bolt’s innovative business model in Tallinn, Estonia.About UsBolt has rapidly become one of the leading tech companies in Europe and Africa, with over 200 million customers in more than 50 countries. Our success is attributed to our exceptional team members who are committed to building an inclusive environment where everyone feels valued, regardless of their background. Our mission is to transform urban spaces into people-friendly environments, and we invite you to be part of this exciting journey!About the RoleAs a Senior Operations Specialist, you will be responsible for ensuring operational excellence in rider use cases, including Airports, Scheduled Rides, Business Rides, and various Categories. Your role will involve translating business needs into effective processes and playbooks, collaborating with Local Operations and cross-functional teams, and driving significant improvements in reliability, adoption, and unit economics.Your efforts will focus on enhancing use case adoption and Gross Merchandise Value (GMV) through strategic operational initiatives, while also providing valuable insights to inform Product, Growth, and Pricing strategies.Main Responsibilities:Architect the Experience: Design comprehensive rider journeys that eliminate gaps and transform risks into seamless, world-class user experiences.Write the Global Playbook: Develop and maintain the operational gold standard for high-priority categories such as Airports and Scheduled Rides.Drive Data-Led Growth: Identify and evaluate opportunities for substantial enhancements based on rigorous data analysis.

The Central Operations Compliance team at Bolt is looking for a Central Operations Specialist based in Tallinn. This position centers on conducting thorough research, both internal and external, across more than 52 countries. The insights gathered will help inform key decisions at the central level. Role overview This role supports product and operations teams by supplying research that shapes development and change initiatives. The work contributes directly to improving processes and outcomes across Bolt’s global operations. What you will do Carry out research on compliance topics in multiple countries Deliver findings that impact central decision-making Support teams working on product and operational changes Location This position is based in Tallinn, Estonia.

Bolt is looking for a Product Operations Specialist to join the Rides Product team in Tallinn, Estonia. This role focuses on optimizing product operations and making sure user feedback shapes product development. The Product Operations Specialist acts as a connector between product, data, and operations, helping the team scale processes for shipping, communication, and learning from users. Role overview This position serves as the operational backbone for the Rides team. The Product Operations Specialist manages stakeholder communications, turning complex product updates into clear, actionable information for teams across the company. The role involves designing and refining operational processes and tools, such as Jira and workflow systems, to help product teams work more efficiently. What you will do Streamline and improve product operations processes Translate product updates into clear communications for the company Design and maintain tools and workflows to support product teams Monitor driver and rider feedback channels to identify trends Turn raw user data into actionable insights for product development Work closely with Product Managers, Analysts, and teams in over 50 markets to ensure alignment About Bolt Bolt is a tech company serving more than 200 million customers across over 50 countries. The company is committed to building cities that put people before cars and values an inclusive workplace where everyone feels welcome, regardless of background.

Role overview Marabu seeks an Operations Support Specialist in Tallinn to help keep airline operations steady and responsive. This position works closely with the Operational Control Center and other internal teams. Daily work centers on managing flights, responding to disruptions, and ensuring passengers receive attentive care. A strong foundation in aviation and a hands-on, practical mindset are essential for success in this role. Main responsibilities Coordinate airline operations with the Operational Control Center and Dispatch, prioritizing passenger experience and wellbeing, especially during irregular or disrupted operations. Monitor compliance with service agreements involving external providers. Evaluate the financial impact of operational choices, such as costs related to overnight accommodations, flight diversions, EU261 compensation, or leasing external ACMI aircraft. Manage administrative tasks, including email correspondence and preparing daily, weekly, and monthly reports. Provide rapid support during operational disruptions, collaborating with teams such as OCC, Crew Control, and MOCC. Develop quick, practical solutions for passengers facing delays, cancellations, diversions, or overbookings. Support airport stations in resolving passenger issues, including ticketing, immigration, or DCS system concerns. Contribute to the development of new processes and tools to improve team efficiency. Location This position is based in Tallinn, Harju County, Estonia.

Join our dynamic People Analytics team as a People Data Analyst and play a pivotal role in transforming data into insightful narratives that drive strategic decision-making across Bolt.As a key contributor, you will leverage people data, analytical modeling, and business insights to provide actionable recommendations. This position is perfect for individuals passionate about the intersection of people operations, data science, and business strategy, aiming to enhance the employee experience.You will collaborate within a small, yet exceptionally skilled team, working closely with the People & Workplace function, business leaders, and central Data teams to develop scalable analytics solutions, dashboards, and insights that inform decisions throughout the entire employee lifecycle.

We are seeking a highly skilled Senior Product Operations Specialist to join our dynamic Commerce team. In this pivotal role, you will be instrumental in expanding our Billing operations across 50 countries and beyond.At Bolt, we pride ourselves on being one of the fastest-growing tech companies in Europe and Africa, serving over 200 million users. Our success is driven by our dedicated team, and we aim to cultivate an inclusive environment where diversity is celebrated.Join us in our mission to transform urban living and make cities more people-friendly rather than car-centric.Key Responsibilities:Troubleshoot and resolve transactional and invoicing issues, leveraging data to uncover root causes and prevent future occurrences.Monitor KPIs and assess billing system health, proactively identifying anomalies and trends before they escalate into significant problems.Utilize SQL and data analysis tools to build business cases that inform operational and product strategies.

Join Wise as a Payment Operations Product Specialist focused on Cards Pay-in. In this pivotal role, you will enhance our payment systems and ensure a seamless experience for our customers. You will collaborate with cross-functional teams to improve operational efficiency and drive product innovations.

About Genius Sports Genius Sports blends advanced technology with live sports data to create new ways for fans to engage with their favorite games. The company focuses on building more immersive, interactive, and personalized experiences for audiences worldwide. Learn more at geniussports.com. Role Overview: People Services Assistant (Tallinn) The People Services Assistant plays a key role in supporting the employee journey at Genius Sports, covering everything from onboarding to offboarding. This position is based in the Tallinn office and centers on ensuring People processes run smoothly, data stays accurate, and employees receive timely support on HR matters. Working closely with the People team, this role helps maintain efficient daily operations, assists with payroll and benefits, and contributes to ongoing improvements in how Genius Sports supports its staff. The work directly shapes the employee experience, promoting consistency and high-quality support across the organization. What You Will Do Facilitate onboarding, employee transitions, and offboarding, making sure each stage is smooth and compliant. Lead onboarding sessions for new hires. Act as the first point of contact for employee questions, handling requests through a ticketing system and resolving or escalating issues as needed. Maintain accurate employee data in HR systems and manage employment documentation with care and attention to detail. Assist with benefits and payroll administration, ensuring data is correct and deadlines are met. Support People team projects and ongoing initiatives. Look for ways to improve processes, enhance data quality, and strengthen the employee experience. What You Bring Relevant education or previous experience in HR. Strong communication and collaboration skills, with a focus on providing support and an employee-centered approach. ...

Wise seeks a Treasury Operations Specialist based in Tallinn. This position plays a key part in managing daily treasury activities and ensuring financial processes remain efficient. The work directly supports Wise’s mission to make money transfers clearer and more affordable for customers. Role overview The Treasury Operations Specialist keeps core financial operations on track. Collaboration with teams across Wise is central to the role, especially when it comes to improving cash management and maintaining process efficiency. What you will do Oversee the day-to-day activities of treasury operations Work with other teams to enhance cash management practices Support the upkeep of efficient financial processes

Wise is seeking a People Advisor for a 9-month fixed-term contract in Tallinn. This position centers on supporting HR functions and helping maintain a strong, people-focused workplace. Role overview The People Advisor will handle day-to-day HR support, assist with employee engagement, and help teams work well together. The role involves responding to staff questions, supporting HR processes, and contributing to a positive work culture. Key responsibilities Provide HR support to employees and managers Promote a collaborative and supportive environment Help foster employee engagement across teams Contract details This is a 9-month fixed-term contract based in Tallinn.

Bolt Technology OÜ is looking for a Senior Product Designer with a focus on user interface design to shape the experience of Bolt’s public web pages. Based in Tallinn, this position calls for strong collaboration with both Product and Brand teams, offering the chance to directly influence how millions of users interact with Bolt’s digital presence. What you will do Oversee the design and optimization of all public-facing web pages, including those for ride-hailing, micromobility, and delivery services. Work closely with product designers and stakeholders across teams to ensure a cohesive user experience. Support the Brand team in developing engaging campaign pages that align with Bolt’s mission and visual identity. Focus on improving conversion rates and discoverability through thoughtful navigation and design choices. What we’re looking for Expertise in user interface design for web platforms. Experience creating prototypes and iterating based on user feedback and analytics. Ability to analyze user behavior and propose enhancements that lead to intuitive, high-quality solutions. Strong communication skills for effective collaboration with diverse teams. Bolt is a rapidly growing tech company with over 200 million users in more than 50 countries. The team values creativity, inclusion, and diverse perspectives. The mission centers on transforming cities into spaces for people, not just cars, and this role plays a key part in that vision.

We are seeking a talented Senior Product Designer to lead and enhance user experience and design initiatives within the Incentives domain of our Delivery Consumer team. This role encompasses all products related to campaigns, discounts, subscriptions, and promotional mechanics within our consumer app. The Incentives team aims to develop a scalable communication system for incentives that ensures campaigns are clear, effective, and easily comprehensible across various user touchpoints. In this pivotal role, you will influence how millions of users discover, comprehend, and utilize discounts and campaigns in the Bolt Food app. Are you ready to tackle complex system challenges and build at scale? Join us today!

Bolt is looking for a Senior Product Designer to lead user experience and design efforts for payments and financial services within the Commerce team in Tallinn, Estonia. This position centers on improving products tied to payments, billing, checkout, fraud prevention, and financial services across Bolt Rider, Driver, and Courier apps and web portals. Role overview This role takes ownership of design initiatives that simplify and streamline the payment experience for Bolt users. The focus is on making transactions intuitive, seamless, and reliable, turning complex financial processes into user-friendly interactions throughout Bolt’s product suite. What you will do Drive user experience and design for payments and financial services in the Commerce team Enhance features related to payments, billing, checkout, and fraud prevention Work across Bolt’s Rider, Driver, and Courier applications and web portals Contribute to the evolution of Bolt’s mobility ecosystem Impact This position plays a key part in shaping the future of Bolt’s global platform by making financial interactions simpler and more accessible for users worldwide.

Join Bolt as a Senior Design System Engineer and play a pivotal role in shaping the technical architecture of our multi-platform design system. Collaborate closely with design system designers and platform engineering teams to elevate user interface development at Bolt.As part of our dynamic Web Architecture and Visual Experience (WAVE) team, you will drive core design system initiatives from an engineering perspective, ensuring our design foundations are scalable across all platforms and products. You will also contribute to the design system strategy, bringing engineering alignment and delivering high-quality code.Take ownership of significant projects that span multiple platforms and have the potential to transform how Bolt approaches the delivery of user interfaces. If you're passionate about accessibility, you will have the opportunity to influence product teams across Bolt to prioritize accessibility in their workflows and implement practical enhancements that benefit hundreds of millions of users.

At Veriff, we are on a mission to provide a digital source of truth for our identities. Join us in tackling real-world challenges and developing innovative solutions. Our team is comprised of exceptional Veriffians located around the globe.As a company committed to improving the world, you'll thrive in a vibrant environment that fosters positivity and creativity. By joining the forefront of the identity verification revolution, your work will enhance the online experiences of millions, contributing to a safer internet.About the RoleWe are searching for a talented Senior Product Designer to elevate our product offerings. In the Product Design team, collaboration is key, as we work closely with customers and across various functions to integrate diverse perspectives, crafting optimal solutions. Our international design team consists of five designers, each partnering with a Product Manager and engineering team on specific projects.You will define and create innovative products by overseeing the entire product design process—from discovery to delivery and iteration. Our goal is to provide an outstanding experience for our customers and users, positioning our products as the trusted hub for personal identity.To excel in this role, you should possess robust research capabilities, the ability to lead and collaborate in a remote setting, and an innovative mindset.Your Responsibilities:Guide the initiatives that shape the future of our products, with a strong emphasis on execution and delivering impactful solutions.

Join Our Identity Team!We are on the lookout for a talented Senior Product Designer to be a part of our Identity team. In this role, you will be instrumental in crafting the user experience for authentication, identity, and document verification across our mobile and web applications.The Bolt Identity Product team is dedicated to enabling users to seamlessly create, access, manage, verify, and protect their accounts. We strike a balance between providing a frictionless user experience and adhering to security, compliance, and privacy requirements on a global scale.Are you ready to make a significant impact in the mobility ecosystem? We invite you to join us!

Bolt is seeking a Senior Product Designer to join the Rides team in Tallinn, Estonia. This position focuses on the Incentives domain, shaping the user experience for both rider and driver apps. Role overview This role centers on designing intuitive experiences for promotions, discount campaigns, and Bolt Plus. The work covers every phase of the ride journey, aiming to make incentives clear, effective, and motivating for millions of users. What you will do Own the design and user experience for incentives features in the rider and driver apps Create solutions for promotions, discount campaigns, and Bolt Plus Help transform Bolt Plus into a product users love and that supports company growth Team mission The Incentives team builds scalable systems to deliver incentives that are easy to understand and impactful. The goal is to motivate users and ensure clarity throughout the ride experience.