Assistant Shop Manager - Truck Services

Join Travel Centers of America, a premier operator in the fuel and convenience store sector, as our next Assistant Shop Manager at our Tekonsha, MI location. This pivotal role involves overseeing daily operations, ensuring our travel centers provide exemplary service and quality for all guests.Key Responsibilities:Support the General Manager in overseeing da…

Job SummaryJoin our vibrant team at Las Vegas Petroleum in Tekonsha, MI, as a Truck Service Advisor (TSA). In this pivotal role, you will leverage your comprehensive understanding of our products and services to deliver exceptional customer service. Your main responsibilities will include creating work orders, engaging in suggestive selling, and processing over-the-counter (OTC) transactions, ensuring every customer leaves our facility better equipped for their journey!Key Responsibilities:Foster a fun, trusting environment focused on exceeding customer expectations.Utilize your in-depth knowledge of our products and services to inform and assist customers.Employ strong suggestive selling techniques to drive revenue while maintaining high integrity.Accurately write, detail, and process work orders and OTC transactions, including preparing quotes and securing purchase orders.Source parts from external vendors and coordinate their delivery.Prepare end-of-shift reports and understand various payment methods.Ensure the safety of customers and team members at all times.Typical Physical Demands:As a TSA, you will regularly engage in verbal communication, and you may need to stand, walk, kneel, bend, crouch, and lift up to 50 lbs. Specific vision abilities required include close vision, distance vision, peripheral vision, and depth perception.Work Environment:This position may expose you to outdoor elements in all seasons and various work conditions including fumes, dust, and high noise levels. Safety precautions are paramount.

Join the dynamic team at TravelCenters of America as an Assistant General Manager. In this essential role, you will support the overall operations of our business, collaborating closely with the General Manager to ensure that our locations deliver exceptional service and operate efficiently.Key Responsibilities: Assist the General Manager in managing daily operations, ensuring compliance with company standards and practices. Contribute to staff management, including recruitment, training, and performance evaluation to cultivate a culture of excellence. Engage with guests to guarantee satisfaction, resolve any issues, and uphold high customer service standards. Monitor financial performance, aid in budgeting, and implement strategies to meet revenue targets and improve cost efficiency. Enforce health and safety regulations, maintaining a clean and safe environment for staff and guests. Assist in managing inventory and supplies to ensure smooth business operations. Collaborate with the General Manager to train and mentor staff, providing opportunities for career advancement. If you are a proactive individual with a passion for the hospitality industry and strong leadership skills, we invite you to apply!

Join the dedicated team at Las Vegas Petroleum, a leader in providing exceptional customer service within the fuel and convenience sector. We are looking for a passionate and detail-oriented Cashier to enhance our customer interactions and ensure seamless transactions.Job Overview:As a Cashier, your main duty will revolve around processing customer transactions with precision and efficiency. You will represent our company and contribute to creating a positive and welcoming atmosphere for all customers.Key Responsibilities: Customer Service: Provide a warm greeting and assistance to customers in a professional manner. Transaction Processing: Efficiently and accurately handle cash, credit, and debit transactions using our advanced Point of Sale (POS) system. Maintain Clean & Organized Space: Ensure the cashier area is clean, organized, and well-stocked to enhance customer satisfaction. Product Knowledge: Acquire in-depth knowledge of our products and services to assist customers effectively. Collaborate with Team: Engage with fellow team members to promote a cohesive and effective working environment. Inventory Responsibilities: Assist with managing inventory and restocking items as needed. If you're enthusiastic about delivering outstanding customer service and wish to be part of a supportive team, we invite you to apply for the Cashier position at Las Vegas Petroleum!

Join the vibrant team at Miss J's Cafe as a Shift Lead! In this dynamic role, you'll oversee daily operations during your scheduled shifts, fostering an environment of excellence and teamwork. You will lead a dedicated team of baristas and service staff to ensure every guest receives an outstanding experience while maintaining our high standards of quality and efficiency.Key Responsibilities: Supervise and uplift cafe staff during your shifts, ensuring effective team performance. Manage opening and closing procedures in accordance with our operational guidelines. Deliver exceptional customer service and swiftly address any guest concerns. Monitor inventory levels and assist in effective stock management. Process cash and POS transactions accurately and perform daily reconciliations. Uphold cleanliness and organization within the cafe, adhering to health and safety regulations. Train and mentor new team members, fostering their growth and integration. Communicate effectively with management regarding staff performance, inventory needs, and customer feedback. Ensure timely preparation and quality control of food and beverages.

Key Responsibilities:1. Exceptional Customer Service:Warmly greet and welcome customers, creating a friendly and inviting atmosphere.Accurately take food and beverage orders, ensuring all customer needs are fulfilled.Guide customers in selecting menu items, providing recommendations, and responding to inquiries about the menu.Ensure timely delivery of orders while maintaining the highest standards of service quality.Professionally address customer complaints or concerns, escalating issues to management when necessary.2. Food Preparation Excellence:Prepare food and beverages according to Miss J’s Café standards, including a variety of sandwiches, salads, soups, and more.Safely and efficiently operate kitchen equipment, such as grills, ovens, blenders, and toasters.Maintain proper food storage and organization in compliance with food safety regulations.Ensure all food items are fresh, appropriately portioned, and meet café quality standards.3. Cleanliness and Hygiene:Keep the dining area, kitchen, and prep areas clean, organized, and sanitized during your shift.Regularly clean and disinfect surfaces, equipment, and restrooms to uphold a safe environment.Adhere to all health and safety guidelines, including proper handwashing and food handling procedures.4. Cash Handling and Register Operations:Efficiently operate the cash register and accurately process customer payments.Provide change, issue receipts, and assist with payment-related tasks as needed.Maintain a balanced cash drawer by adhering to established cash handling procedures.5. Inventory Management and Stocking:Assist in maintaining inventory levels, ensuring that food supplies are adequately stocked.Notify management when stock levels are low or when reordering is necessary.Help with receiving and organizing deliveries, checking product quality, and ensuring proper storage.6. Team Collaboration:Work cooperatively with team members to ensure efficient workflow during shifts.Assist with opening and closing duties, including café setup, cleaning, and restocking supplies.Communicate effectively with colleagues and supervisors to ensure tasks are completed efficiently.7. Compliance with Policies:Adhere to all company policies and procedures, including safety protocols and customer service standards.Maintain a professional demeanor and contribute to a positive work environment.Participate in training sessions and ongoing learning about café operations.