About the job
Key Responsibilities:
- Customer Engagement: Conduct gap analyses and identify new business requirements in Intra Logistics (I2D). Collaborate with the Process Responsible team to develop innovative solutions.
- User & Process Support: Design, build, and deploy I2D solutions. Assist Plant Key Users and Plant Users during testing phases, including Unit Testing, Integration Testing, and User Acceptance Testing (UAT). Support data migration activities such as Test Migration and Productive Migration. Conduct training sessions for Key Users and provide Hypercare Support post go-live. Troubleshoot defects during testing and post-go-live phases.
- Process Improvement Activities (PIA): Understand business requests and support the PIA Lead in implementing improvement activities. Validate and finalize project scope, coordinate with the technical team for unit testing, and ensure successful implementation.
- Mentorship: Mentor Junior and Senior Functional Consultants to enhance their competencies required for project deliverables and be responsible for assigned Business Requirements (BR).
- Communication: Communicate clearly, professionally, and concisely with teams, clients, and stakeholders while possessing strong presentation skills. Effectively communicate in intercultural and multicultural environments.
- Planning: Develop tactical plans to achieve business objectives and manage project timelines in alignment with the roadmap to ensure timely completion of all activities.
- Collaboration: Collaborate effectively within cross-functional teams and build strong relationships with internal and external stakeholders. Resolve conflicts within project teams during implementations.
