About the job
Compensation: $55,000.00 - $65,000.00 annually
Job Overview:
Red Lion Mobility is on the lookout for a proactive and engaging Retail Store Manager in The Bronx, NY. This full-time position offers an exciting opportunity to lead a dynamic team in one of the nation’s fastest-growing telecommunications companies!
As a Retail Store Manager, you will be pivotal in driving sales, cultivating a high-performing team, and providing exceptional customer service. We value your contributions with a competitive salary range of $55,000 - $65,000, supplemented by an additional commission potential of $24,000 - $30,000 annually, alongside comprehensive career development opportunities through our renowned leadership training programs.
About Us:
At Red Lion Mobility, we are a rapidly growing telecommunications partner operating multiple brands across 15 states, with ambitious plans to expand to over 200 retail outlets nationwide. Our mission is to connect residential clients with vital services such as high-speed internet, mobile, video, and voice solutions.
Your Role:
We are looking for seasoned retail leaders with a background in wireless, broadband, or consumer electronics, who excel in high-volume, fast-paced settings. Your objective as a Retail Store Manager will be to maximize store performance, mentor your team, and ensure every customer receives optimal connectivity solutions.
Key Responsibilities:
Store Leadership & Operations:
- Manage daily store operations, including merchandising, inventory control, product launches, and financial management.
- Develop and implement effective strategies for product positioning, promotions, and customer engagement to achieve revenue targets.
- Ensure adherence to company policies regarding cash handling, inventory management, and operational audits.
Sales & Business Development:
- Inspire your team to consistently meet and exceed sales targets through strategic selling, upselling, and cross-selling of our product lines.
- Analyze store performance metrics to identify trends, address shortcomings, and seize growth opportunities.
- Partner with marketing teams to execute local events, promotions, and seasonal campaigns.
Team Management & Development:
- Recruit, onboard, train, and nurture a high-performing sales team.
- Conduct regular coaching sessions, performance evaluations, and skill enhancement workshops.
- Promote a collaborative, results-oriented culture focused on accountability and recognition.
Customer Experience:
- Uphold high standards of customer satisfaction, including achieving Net Promoter Score (NPS) objectives.
- Address escalated customer issues promptly and effectively.
- Ensure that all team members are well-informed about the latest products, promotions, and technological advancements.
