German-Speaking Customer Service Agent for Energy Audits

Join the dynamic team at Mercier Consultancy MD as a German-Speaking Customer Service Agent, dedicated to providing exceptional support for Energy Audit Deutschland. This remote role is perfect for individuals fluent in German who are passionate about customer service and eager to contribute to the energy audit sector. In this position, you will assist Germa…

Are you ready to enhance operations and provide exceptional service to our customers? We are looking for a Remote Online Exams & Customer Experience Assistant - German Speaking to deliver high-quality support while ensuring the integrity of our examination process. As an integral member of our agile team, you will contribute to the efficiency and excellence of PeopleCert’s global certification services. Join us and be a part of something impactful!Key Responsibilities:Customer Service:Deliver outstanding customer service to candidates, testing centers, and various stakeholders via email, chat, and phone.Address inquiries, resolve issues, and maintain a positive customer experience throughout the examination and certification journey.Online Proctoring:Ensure the secure and equitable conduct of certification exams at designated testing centers or online platforms.Enforce examination rules and protocols to uphold the integrity of the certification process.Resolve any technical or procedural issues that arise during exams.Back-Office Exam Operations:Perform administrative tasks related to exam registrations, scheduling, and result processing.Keep accurate and current records in our systems, ensuring adherence to established procedures and standards.Collaborate with cross-functional teams to enhance processes and operational efficiency.General Duties:Work collaboratively in a team environment and coordinate with other teams to achieve optimal results.Adapt to various responsibilities as needed, applying a customer-centric approach to serve PeopleCert’s diverse global operations.Align your work with the company's values of “Quality - Passion - Integrity – Innovation” consistently.

A. Hatzopoulos S.A. is a prominent leader in the flexible packaging industry, established in 1931. With two production facilities based in Thessaloniki, Greece, and a global sales network, we proudly export to over 30 countries worldwide. Our dedicated team of more than 450 professionals is committed to personal and professional development, fostering a collaborative and trustworthy culture, and ensuring equal opportunities for career advancement.We are seeking an enthusiastic and communicative German-Speaking Account Manager to enhance our customer experience at A. Hatzopoulos S.A..Your responsibilities will include: Overseeing incoming orders while closely monitoring the production process. Ensuring the availability of all necessary materials to facilitate order processing. Coordinating and tracking order shipments until successful delivery, keeping our customers informed throughout the process. Providing support to the Hatzopoulos Sales team. Responding to customer inquiries and adapting responses to meet their unique needs. Qualifications: Proficiency in both the German and English languages. Previous experience in customer service or sales is a valuable asset. Strong command of the Greek language. Exceptional proficiency in MS Office applications and familiarity with ERP systems. Outstanding communication, organizational, and time management abilities. Exhibiting flexibility and a collaborative spirit. Benefits: Comprehensive private health and life insurance. Restaurant ticket card. Wellness services. Pension plan. Annual health check-ups. Ongoing training and development opportunities. Dynamic reward system. Excellent working environment. Daily refreshments and snacks. Corporate activities and events. Career advancement opportunities within a growing company.

Join the dynamic team at Mercier Consultancy Group as a German-Speaking Customer Support Representative specializing in E-Commerce Solutions. This remote position allows you to work from the stunning landscapes of Greece while engaging with clients who are passionate about their online businesses. If you are proactive, customer-oriented, and have a strong interest in the e-commerce sector, we want to hear from you!Key Responsibilities Deliver exceptional customer support to German-speaking clients regarding e-commerce solutions through multiple channels including phone, email, and chat. Professionally handle inquiries about products, account management, and services, ensuring accuracy and clarity. Swiftly resolve customer issues and complaints, maintaining a focus on customer satisfaction. Document customer interactions and feedback meticulously in our CRM system. Work collaboratively with various teams to enhance service delivery and customer experience. Stay abreast of e-commerce trends and best practices to provide valuable insights and support to our clients.

Role Overview for Customer Care Specialist Deliver Exceptional Service: Provide high-quality support with precision, efficiency, and courtesy. Meet and exceed key performance indicators consistently. Join a Prestigious Team: Be part of an elite group that selects only top talent. Uphold the organization’s esteemed reputation for quality. Engage and Thrive: Commit to making a significant impact in customer care. Develop your skills and advance your career in a nurturing environment. Make a Difference: Boost customer satisfaction and foster loyalty. Resolve issues and create positive interactions. If you resonate with the above qualities, we invite you to apply!

Cross Border Talents is actively seeking enthusiastic German speakers to join our dynamic team in Thessaloniki, Greece. Are you ready to embark on an exciting journey abroad?Your Role as a Customer Advisor: Deliver exceptional customer experiences by representing a prestigious global brand. Address and document customer inquiries and questions through various digital communication channels. Maintain meticulous records of customer inquiries, feedback, and interactions in our customer service database. Handle client complaints promptly and in accordance with our company’s complaint escalation procedures. Ensure all support calls and, when necessary, emails are responded to and resolved within established service level agreements (SLAs). Utilize open questions, support documents, and system training to troubleshoot effectively. Provide solutions and recommendations for common issues or frequently asked questions.

Join Cross Border Talents as a German Customer Advisor in the vibrant city of Thessaloniki, Greece! Since 2014, we have been at the forefront of bridging the digital skills gap with our innovative recruitment strategies and advanced algorithms. Our mission is to connect talented individuals with top-tier employers in stunning locations, enhancing the quality of life for our candidates. Our commitment to excellence is reflected in the three prestigious Seals of Excellence awarded by the European Commission. We have over 1,000 job openings available each month across 10 EU countries. Are you ready to be part of our success story?Are you seeking an exciting opportunity to gain professional experience while enjoying the beautiful city of Thessaloniki? Picture yourself unwinding after work with delightful beach moments!Utilize your language and technology skills in a dynamic role at one of the leading BPO companies in Portugal. As a Customer Advisor, your primary goal will be to deliver exceptional service to customers of renowned global brands.Your Role as a Customer Advisor: Represent a distinguished global brand; Thrive in a multicultural work environment; Build lasting customer relationships and ensure an outstanding experience; Troubleshoot effectively using open-ended questions and available resources; Provide insightful recommendations for common queries and issues.

Join our vibrant team at EUROPEAN DYNAMICS as an IT Presales Consultant fluent in German. We are dedicated to delivering cutting-edge digital transformation solutions to governments and international organizations across four continents.As an IT Presales Consultant, you will play a crucial role in managing public tenders. This includes analyzing specifications, coordinating inputs, and drafting tender documents. Enjoy the flexibility of working remotely from Greece or from our offices in Athens or Thessaloniki.Your Responsibilities:Gain a comprehensive understanding of our projects, processes, technologies, and capabilities.Request and analyze tender specifications, identify inconsistencies, and seek clarifications.Collaborate with technical teams and legal services to gather and translate inputs into German.Prepare and review tender documents thoroughly.Ensure that all tenders are complete, ready on time, and submitted after final approval.

Join Cross Border Talents as a German Customer Advisor in Thessaloniki, Greece! Since 2014, we have been tackling the digital skills shortage with our innovative recruitment strategies, utilizing global recruiters and advanced algorithms. Our mission is to connect talented individuals with top employers in stunning cities where a high quality of life enhances our candidates' experiences. Our commitment to excellence has been recognized with three seals of distinction from the European Commission, underscoring the value of our vision. We have over 1000 job openings each month across 10 EU countries. Are you ready to contribute to our success?Are you seeking a chance to gain professional experience while enjoying the vibrant city of Thessaloniki, known for its rich history and culture? Picture yourself taking leisurely strolls along beautiful coastlines after work!Utilize your language and technology skills as part of a leading BPO company. Our client is a global leader and one of the largest firms in Portugal. As a customer support agent, you will provide top-notch service to customers while collaborating with prestigious brands worldwide.Your Responsibilities as a Customer Advisor:Represent a prominent global brand;Engage in a multicultural workspace;Build and nurture customer relationships to deliver exceptional experiences;Employ troubleshooting techniques using open-ended questions, support documents, and system training;Propose solutions to common issues and address frequently asked questions.

Join Cross Border Talents as a German Customer Advisor in Thessaloniki, Greece! Since 2014, we have been pioneering solutions to the Digital Skills' Shortage through innovative recruiting techniques and advanced algorithms. Our vision is to bridge talented individuals with leading employers located in vibrant cities where the quality of life enhances our candidates' experiences. We are proud to have received 3 Seals of Excellence from the European Commission, which reflect our commitment to excellence. With over 1,000 job openings each month across 10 EU countries, we invite you to be part of our success story!Are you eager to gain professional experience while enjoying the beautiful city of Thessaloniki? Imagine taking advantage of the local attractions after work!Utilize your language and technical skills by joining one of the leading BPO companies in Greece. Our client, a global leader, requires you to deliver exceptional customer support while collaborating with prestigious international brands.Your Responsibilities as a Customer Advisor: Represent a distinguished global brand; Thrive in a multicultural environment; Build and maintain customer relationships to ensure an outstanding experience; Resolve issues utilizing open-ended questions, support materials, and system training; Provide solutions to common inquiries and challenges.

Are you an enthusiastic Software Test Automation Engineer fluent in German who thrives on designing and enhancing automation tests? We have an exciting opportunity for a Software Test Automation Engineer to join our dynamic team. In this role, you'll be responsible for developing and executing automation tests for our innovative applications while collaborating with a prominent client project team.Your Responsibilities:Crafting and developing automated tests for extensive web applications;Collaborating closely with the development team to design, develop, and maintain automated tests;Streamlining test execution and communicating results effectively to the development team;Enhancing testing procedures and methodologies to improve overall quality.

Are you ready to enhance operational efficiency and provide exceptional service to our clients? We are on the lookout for a Remote Online Exams & Customer Experience Assistant - French Speaking who will play a pivotal role in supporting our customers while ensuring the integrity of our examination processes. As an indispensable member of our agile team, you will help elevate the quality and effectiveness of PeopleCert’s global certification services. Join us and make a significant impact!In your role as a Remote Online Exams & Customer Experience Assistant - French Speaking, you will be responsible for the following:Customer Service:Deliver outstanding customer service to candidates, testing centers, and other stakeholders via multiple communication channels, including email, chat, and phone.Address inquiries, resolve issues, and ensure a memorable customer experience throughout the examination and certification process.Online Proctoring:Supervise the secure and fair administration of certification exams at designated testing centers or online platforms.Implement exam rules and procedures to uphold the integrity of the certification process.Troubleshoot any technical or procedural issues that may arise during exams.Back-Office Exam Operations:Perform administrative tasks related to exam registrations, scheduling, and result processing.Maintain accurate and current records in our systems, ensuring compliance with established protocols and standards.Collaborate with cross-functional teams to streamline processes and enhance operational efficiency.General Duties:Work collaboratively within a team environment and coordinate with other teams to achieve optimal results.Complete any reasonably assigned duties and tasks relevant to the role, applying a flexible and adaptable customer-centric approach to support PeopleCert’s multinational presence and global operations across diverse time zones.Ensure alignment of your work and presence with the company’s core values: “Quality - Passion - Integrity – Innovation” at all times.

Are you ready to elevate customer satisfaction and ensure seamless operations? Join our dynamic team at PeopleCert as a Remote Online Exams & Customer Experience Assistant specializing in Italian language support. You will play an essential role in enhancing the efficiency of our global certification services while delivering exemplary support to our clients.As a vital member of our agile team, your responsibilities will include:Customer Service:Deliver outstanding customer service to candidates, testing centers, and stakeholders via email, chat, and phone.Address inquiries, resolve issues, and foster a positive experience throughout the examination and certification journey.Online Proctoring:Ensure the secure and fair administration of certification exams, both in-person at testing centers and online.Uphold exam rules and maintain the integrity of the certification process.Address any technical or procedural challenges that arise during examinations.Back-Office Exam Operations:Perform administrative tasks related to exam registrations, scheduling, and result processing.Keep accurate records in our systems, ensuring compliance with standards and procedures.Collaborate with cross-functional teams to enhance operational efficiency.General Duties:Work collaboratively in a team environment, liaising with various teams to achieve optimal results.Adapt to assigned tasks with a flexible and customer-centric approach, supporting PeopleCert’s multinational presence across time zones.Align your work with our core values of Quality, Passion, Integrity, and Innovation.

Are you ready to enhance customer service and ensure the integrity of online examinations? Join our dynamic team as an Online Exams & Customer Experience Assistant. In this pivotal role, you will contribute to the efficiency and quality of PeopleCert’s global certification services. Be a part of our mission to deliver exceptional service and make a significant difference!As a Remote Online Exams & Customer Experience Assistant - Spanish Speaking, your responsibilities will include: Customer Support:Deliver outstanding customer service to candidates, testing centers, and various stakeholders via email, chat, and phone.Resolve inquiries, address issues, and guarantee a positive customer experience throughout the exam and certification journey.Online Proctoring:Ensure the secure and equitable administration of certification exams at testing centers or online platforms.Enforce examination regulations and protocols to uphold the integrity of the certification process.Manage any technical or procedural challenges that may arise during assessments.Back-Office Exam Operations:Perform administrative duties related to exam registration, scheduling, and results management.Keep precise and current records in our systems to ensure compliance with established protocols and standards.Collaborate with cross-functional teams to optimize processes and enhance operational efficiency.General Responsibilities:Work collaboratively in a team environment and communicate effectively with other teams to achieve optimal results.Fulfill any reasonably assigned tasks related to the role, demonstrating a flexible and customer-centric approach to support PeopleCert's global operations across various time zones.Align your work with the company’s values of “Quality - Passion - Integrity - Innovation” at all times.

Join the Domes Family and Make a Difference!Are you eager to be part of a dynamic and rapidly growing hospitality group? Do you aspire to be a member of a multi-award-winning team? At Domes Resorts, we are continually expanding with new resort openings, aiming to create an exceptional environment for both our guests and our team members.By becoming part of our corporate and regional teams, you will play an essential role in our growth, distinguishing yourself from the competition and fostering meaningful relationships while advancing your personal and professional development in a safe, robust, and sustainable environment.We value Team Spirit, Positive Thinking, and Integrity, and we are excited to welcome a new member to our vibrant team.Currently, we are seeking a Reservations Agent to join our headquarters in Thessaloniki.Key Responsibilities:Manage incoming reservation calls and emails, delivering outstanding customer service while accurately entering guest information into our reservation system.Provide guests with information about room availability, rates, amenities, and promotions.Assist guests with modifications or cancellations of existing reservations.Collaborate with other departments to ensure that guest requests and special arrangements are effectively communicated and executed.Process payment transactions and ensure accuracy in billing and financial documentation.Maintain a comprehensive knowledge of hotel facilities, services, and local attractions to offer personalized recommendations to guests.Address guest complaints or issues with a high level of professionalism and empathy, striving for satisfactory resolutions.

Join CQS, a recognized leader! We are proud to announce that in the Top Employers 2025 ranking by WhereWeWork.com, based on our employee reviews, we achieved: 1st place in the BPO & Services sector 2nd place overall in the Top 50 in GreeceBe a part of a team that values an exceptional work environment!We thrive on communication and are passionate about ensuring our services provide a positive customer experience!We offer job opportunities in customer service, representing some of the largest brands in Greece!Join our dynamic team of over 2000+ members and advance your career while gaining valuable experience and skills.We are excited to welcome you to our team as a Sales Agent for our DEI clients! Your Responsibilities:As the first point of contact for existing and new DEI customers, your goal will be to retain them and enhance their experience!Join our team if you: ⭐ Have a talent for communication Focus on delivering quality customer experiences Are passionate about achieving your goals Seek a stable work environment with reliable income and opportunities for career advancement Want to be part of a team recognized as one of Greece's Top EmployersAdditionally, you should have:High School DiplomaGood computer skills and proficiency in EnglishExperience in a call center and a similar role will be considered an advantageAvailability for 6 or 8 hours of work, Monday to FridayWhat We Offer:A monthly salary paid on fixed dates, based on your experience, along with overtime, bonuses, and insuranceRecognition and rewards with a competitive bonus based on individual target achievementsAn indefinite contract from day one, ensuring your job securityComprehensive paid training to transform you into an expertRefer a Friend program with bonuses!Continuous training and support from our experienced trainersSignificant opportunities for career advancement (Could you be our next Team Leader? )Fun contests to showcase your hidden talents

Join ICAP Employment Solutions as we partner with a leading group in the electrical power and natural gas sector to seek a dedicated Inbound Call Agent for our Thessaloniki office! Key Responsibilities:The successful candidate will focus on promoting and successfully selling electrical power services with reliability and prestige.Inbound/Outbound Call Objectives:Generate interest in our products and servicesExpand the telephone sales departmentSecure agreements with customersConduct market research

Join the Team at AKMH! As a proud member of Alphabet Education, the largest international educational organization in Greece, we are committed to providing high-quality vocational training recognized by the state. We are currently seeking to expand our Academic Team by adding passionate educators specializing in:German PhilologyPosition Overview:In this role, you will be responsible for:Effectively organizing and delivering lessons according to the educational standards of our organization.Identifying and meeting the educational objectives for each module based on the semester syllabus, utilizing standard educational materials such as presentations and notes.Assessing the educational needs of students and customizing lessons to suit their levels and specific areas of study.Creating an interactive and engaging learning environment by leveraging modern tools and technological applications (such as multimedia files, YouTube, 3D visualizations) and experiential learning methods (role-playing, simulations, case studies, etc.).Utilizing the school's digital educational systems effectively.Participating in educational and developmental activities organized by the school.Ideal Candidate Profile:The successful candidate will possess:In-depth knowledge of the subject matter and professional field they are teaching.A genuine passion for supporting and managing students, embracing their youthfulness and diversity.The ability to inspire, motivate students, and act as a role model.Strong communication and collaboration skills with students and colleagues, demonstrating effective communication and active listening.

Mercier Consultancy MD is thrilled to offer a diverse range of Dutch-speaking job opportunities across Greece. Whether you are seeking a full-time role or a part-time position, our remote work options allow you to thrive in a vibrant and culturally rich environment. This is an incredible opportunity for Dutch speakers eager to join a dedicated team and help us provide outstanding service to our clients.Key ResponsibilitiesCommunicate effectively with clients and prospects in Dutch through various channels.Address inquiries, offer information, and assist clients in meeting their needs.Maintain accurate records of interactions and manage client data within our CRM system.Work collaboratively with the team to improve service delivery and streamline processes.Stay informed about our products and services to provide accurate advice to clients.Engage in team meetings and share innovative ideas to enhance customer satisfaction and operational efficiency.

Join the dynamic team at Enterprise Rent-A-Car, a proud member of the Sfakianakis Group, a leader in the automotive industry. We are currently seeking a passionate Rental Sales Agent for our location at the Thessaloniki Airport 'Macedonia'.Key Responsibilities:Deliver exceptional customer service by assessing client needs and recommending suitable vehicles to maximize sales performance.Provide comprehensive and accurate information regarding rental services.Efficiently manage rental agreements and payments to ensure a seamless process.Respond promptly to customer inquiries and resolve issues effectively, maintaining high satisfaction levels.Actively promote additional products and services to enhance the customer experience and increase revenue.Required Qualifications:High School diploma; a higher education degree is a plus.Valid driver's license is mandatory.Fluent in English, both written and spoken.Previous experience in sales or customer service is a significant advantage.Strong communication skills with a proven ability to build relationships and close sales.Professional demeanor with a commitment to customer service excellence.Able to manage multiple tasks and work efficiently under pressure in a fast-paced environment.Willingness to work in rotating shifts.Why Join Us?Competitive compensation package with performance-based commission incentives.Collaborative and professional work environment with opportunities for career advancement in Greece and abroad.Employee discounts on vehicle rentals.