Client Service Associate

Overview: The Client Service team is dedicated to bridging the gap between Guidepoint’s clients and industry experts, thereby enhancing their business decisions. By understanding the unique research needs of each client, our team delivers the most relevant experts, often within a matter of hours.

Join Third Bridge as an Associate in our Client Services team, where your fluency in Japanese will play a pivotal role in delivering exceptional service to our clients. As an integral member of our operations in Tokyo, you will engage with clients, understand their needs, and facilitate effective communication between our teams and clients. This is an exciting opportunity to grow your career in a vibrant and dynamic environment.

Start Date: 2026 (Flexible between January and November) Do you thrive in a fast-paced environment and aspire to launch your career in a sales-driven role? If you're looking to make an immediate impact on revenue from day one while following a clear career path, then the Associate Program is the perfect opportunity for you. About AlphaSights AlphaSights is dedicated to recruiting ambitious talent from around the globe to provide unparalleled services to top-tier investment funds, strategy consulting firms, and Fortune 500 companies. We connect our clients with experts worldwide, enabling them to access specialized knowledge for better strategic decision-making and business growth. Since our inception in 2008, we have achieved remarkable success, growing to over 1,500 employees across nine cities worldwide. As a leader in the knowledge search market and one of the fastest-growing companies globally, we are committed to pursuing excellence and hiring top-tier young talent to reach new heights. If you identify with the following qualities, we encourage you to consider starting your career with us: You want to thrive in a results-oriented workplace with a sense of urgency. You excel under clear deadlines and pressure. You possess resilience and a proactive attitude, determined to overcome challenges and achieve goals. You want to leverage multilingual skills and collaborate with motivated, diverse colleagues. You aim to develop a keen business sense and build a career across various industries. About the Associate Role As an Associate on the Client Service team, you will facilitate clients' access to the sought-after expertise they need. Your daily tasks will involve working on projects requested by clients, such as investment professionals, strategy team members, and business leaders, who seek expert insights. This front-line position emphasizes communication and requires strong multitasking abilities to manage multiple concurrent projects. Key responsibilities as an Associate include: Expert Recruiting: The majority of your time will be spent identifying and screening experts that match client projects, adhering to defined deadlines. Research: Quickly investigate and understand the background of relevant projects and markets, as well as applicable laws and regulations regarding client and expert interactions. Project Management: You will take ownership of all aspects of the project, from initiating and managing client-expert interactions to meticulously coordinating interview schedules. To support your success as an Associate, AlphaSights offers: The opportunity to take your first step as a business professional across various industries and roles. Gain transferable business skills such as communication, negotiation, persuasion, project management, and time management. A clear career path with potential promotions to Manager within 24-30 months and to Vice President within five years. Eligibility for an MBA sponsorship program to support your education at top business schools based on your achievements as an Associate. Application Requirements We expect you to bring your best performance every day. At AlphaSights, we seek: Strong academic performance (Bachelor's degree with a minimum 2:1 or GPA of 3.0 or higher) Notable extracurricular experiences during high school or university Relevant internship experience associated with this position Business-level fluency in both Japanese and English

Program Dates: June 14 to August 6, 2027 (8 weeks) This is a summer internship program for students graduating in 2028. Are you eager to engage in a dynamic internship that offers frontline commercial responsibility and the chance to work on live client projects? Do you aspire to make an immediate personal impact? If so, our Summer Associate program could be the perfect fit for you. About AlphaSights At AlphaSights, we unite some of the most driven individuals from around the globe to collaborate with leading investment funds, strategy consultancies, and Fortune 500 companies. Together, we empower our clients to access expert knowledge, enhance their decision-making capabilities, and drive progress by connecting them with niche experts worldwide. Since our founding in 2008, our journey has been remarkable. With a team of over 2,000 professionals across nine cities globally, we have established ourselves as a market leader and one of the fastest-growing companies in the world. Our relentless pursuit of excellence ensures that we attract only the brightest graduates to help us reach new heights. Consider the Summer Associate program if: You thrive in a fast-paced, results-driven environment. You have a client-first mindset. You excel under pressure and enjoy working to tight deadlines. You are gritty, resilient, and ready to roll up your sleeves to make things happen. A Day in the Life of a Summer Associate As a Summer Associate within the Client Service team, you will serve as the crucial link between our clients and the expert knowledge they seek. Throughout your day, you’ll handle multiple projects for investors, strategists, and dealmakers at top-tier client organizations seeking expert insights to inform their decision-making. This role is communications-intensive and requires the ability to multitask across various workstreams. Your responsibilities will include: Recruiting experts: You will dedicate a significant portion of your day to conversing with experts who are uniquely suited to meet your clients’ project needs, often under tight deadlines. Grasping the project and market context along with the legal and regulatory environment in which your clients and experts operate. Taking ownership of every project aspect, from initiating and managing client-expert communications to ensuring successful outcomes.

Join AlphaSights as a Client Service Associate starting in January, April, July, or September 2027. This position is ideal for those eager to begin a career in a fast-paced environment with a focus on sales and client service.As a Client Service Associate, you will play a critical role in connecting our clients with industry experts, enabling them to access valuable insights for informed business decisions. You will engage with top-tier clients, including investment professionals, strategy consultants, and business executives, managing multiple projects simultaneously in a communication-focused front-line role.About AlphaSightsFounded in 2008, AlphaSights has established itself as a leader in the knowledge search market, connecting ambitious professionals with leading investment funds, strategy consulting firms, and Fortune 500 companies. With over 1,500 employees across nine cities globally, we are committed to excellence and believe that hiring top talent allows us to reach new heights.If you are passionate about delivering results, thriving under pressure, and working with a diverse team, consider starting your career with us!

Join Our Team at avomindAt avomind, we unite brilliant minds from around the world to collaborate with elite investment funds, strategy consulting firms, and Fortune 500 companies. Our mission is to empower clients by providing access to specialized knowledge, enhancing their decision-making capabilities, and fostering progress through connections with niche experts globally.Since our inception in 2008, avomind has experienced remarkable growth, expanding to over 1500 talented professionals across nine cities worldwide. We have established ourselves as a market leader and one of the fastest-growing companies globally. Our unyielding commitment to excellence drives us to recruit only the most exceptional graduates who can contribute to our ambitious goals. Are You Ready to Kickstart Your Career?Are you eager to thrive in a dynamic, results-driven environment?Do you excel under pressure and meet tight deadlines?Are you persistent, resilient in the face of challenges, and maintain a positive outlook?Do you wish to leverage your multilingual skills while collaborating with passionate and diverse colleagues?Are you looking to cultivate exceptional business acumen and advance your career across various industries? Your Role as a Client Service AssociateAs a vital member of our Client Services team, you will facilitate access to the expertise our clients require. Your daily responsibilities will involve working on projects for prestigious clients—such as investors, strategy teams, and business leaders—who seek your insights.Your key responsibilities will include:Expert Recruiting: Devote most of your time to identifying and screening experts suitable for client projects, adhering to strict deadlines.Conduct thorough research to grasp the context of each project, along with the relevant market dynamics, laws, and regulations.Project Management: Oversee all project aspects, coordinating interactions between clients and experts, and managing meeting schedules effectively. Why Choose avomind?Begin your journey as a business professional without being confined to a single industry.Gain invaluable transferable skills in business and client management, including communication, negotiation, persuasion, project management, and time management.Explore opportunities to develop your career in a variety of sectors.

Join Third Bridge as a Campus Associate in Client Services, where your fluency in Japanese will be an invaluable asset. In this role, you will assist our clients by providing exceptional service and support. You’ll be involved in various operational tasks that ensure our clients receive the highest quality of service. This is a fantastic opportunity to kickstart your career in a dynamic and international environment.

Join Third Bridge as an Associate Intern in our Client Services team, where you will play a pivotal role in supporting our operations in Japan. This internship offers a unique opportunity to engage with clients, assist in research, and gain hands-on experience in a fast-paced, global environment. As a Japanese speaker, you will facilitate communication and ensure that our clients receive exceptional service tailored to their needs.

The Client Services Partner role at PubMatic focuses on building strong client relationships and supporting their advertising goals. Success in this position relies on understanding each client’s unique needs and providing thoughtful recommendations that help them make the most of PubMatic’s technology. Key responsibilities Collaborate with clients to identify their objectives and challenges Provide actionable, data-driven insights to enhance campaign performance Help deliver campaigns that achieve client targets for results and profitability Serve as a reliable partner, guiding clients to maximize value from PubMatic’s solutions Location This position is based in Tokyo, Japan.

Join ThirdBridge as an Associate Intern in Client Services, where you will have the unique opportunity to contribute to our team in Tokyo. This role is ideal for 2027 graduates who are fluent in Japanese and eager to enhance their skills in a dynamic environment. You will collaborate with cross-functional teams to provide exceptional support and insights to our clients.

Join IFS as a Client Services Partner (CSP) in Tokyo, where you will play a pivotal role in our Global Customer Success (GCS) function. As a key collaborator with our sales team and customers, you will support the sales efforts by packaging, positioning, and integrating our cloud services. Our services portfolio encompasses customer success, implementation consulting, cloud managed services, and ongoing support and maintenance. While the sales lead manages the overall customer relationship, you will provide essential guidance and expertise on service delivery.Working closely with both sales and delivery teams, you will help define customer outcomes and create actionable offerings that drive value throughout the customer lifecycle. Your role will be critical in shaping how our services are marketed and sold, necessitating strong communication skills and the ability to influence internal stakeholders. You will report to a regional team while focusing on a designated geographic territory.Throughout the sales cycle, you will be involved from opportunity shaping to deal closure, collaborating with the sales team at every step. Key responsibilities include conducting customer requirement discovery workshops, presenting services aligned with customer goals, qualifying deals, and establishing the service sales strategy.Your expertise will ensure that IFS proposals adhere to best practices and standards, minimizing risks for both customers and IFS. You will lead the content development of service bids, including documentation, contracts, and Statements of Work (SOWs).

About the Insight Day AlphaSights invites students to its Tokyo office for an Insight Day focused on Client Service in Summer 2026. This one-day workshop introduces the Client Service Associate role and offers a close look at daily life and culture at AlphaSights. What to Expect The event features hands-on activities and direct interaction with AlphaSights professionals. Participants will join sessions designed to build practical skills, explore real business scenarios, and expand their professional network. Event Details Dates: July 11, 2026 (Saturday) and August 1, 2026 (Saturday) Time: 9:00 AM – 6:00 PM JST (Full attendance required for both dates) Venue: AlphaSights Tokyo Office (Hibiya Fort Tower) Agenda Highlights Office tour of the Tokyo location Introduction to AlphaSights and its work Business case study and role play sessions Round table discussions with senior employees Interview preparation workshops Talks with senior leadership This event is designed for students interested in a future career in client service. Expect a full day of learning, networking, and practical insights into the business world.

As a Senior Client Services Strategy Lead, you will be pivotal in bridging the gap between our Japan team and global operations. This role encompasses nurturing high-level client relationships while ensuring that local market insights inform and enhance global strategies. You will be instrumental in overseeing the growth of our healthcare portfolio in Japan, facilitating collaboration and trust among stakeholders while ensuring that execution is aligned with our high standards of excellence and compliance.Key Responsibilities:Act as the primary liaison for senior client relationships in Japan, providing strategic advisory and support to both local and international stakeholders.Steer the strategic narrative for Japan within global accounts, translating market-specific insights into actionable strategies that shape global brand direction.Oversee customer journey initiatives, ensuring the localization of global assets, messaging, and campaigns in collaboration with multidisciplinary teams across strategy, creative, medical, and regulatory domains.Facilitate seamless collaboration between Japan and global teams through effective meeting management, decision-making processes, and ensuring timely and compliant delivery of projects.Drive account growth by identifying opportunities for expanded engagement and deeper client partnerships through insightful data analysis and strategic insights.

Purpose:Deliver exceptional service to our Real Estate (RE) clients by ensuring that all service deliverables are consistently met and client expectations are managed effectively on a daily basis.Review all financial statements, disclosures, and additional client deliverables associated with our fund administration services for RE clients.Contribute to process improvements and enhance departmental efficiencies.Act as the subject matter expert on accounting and administration processes specific to Real Estate Fund Structures.Core Responsibilities:Manage financial servicing for a portfolio of RE clients, ensuring seamless day-to-day interactions and timely, accurate delivery of client reports and information.Serve as appointed directors and responsible officers for RE entities in Japan to facilitate transactional needs.Ensure proper training and support are provided to fulfill role responsibilities while proactively identifying areas needing attention or additional support.Develop in-depth expertise on designated clients, including comprehensive understanding of their Limited Partnership Agreements (LPAs), Service Level Agreements (SLAs), Fee Agreements, and any intricate details.Minimize risk to IQ-EQ by ensuring compliance with all procedures and checklists by team members.Tasks / Duties:Client DeliveryProvide timely, high-quality service to RE clients, addressing all requests and ensuring client/investor inquiries are answered within 24 hours.Conduct reviews of designated client work (including NAV, financial statements, and other ad-hoc tasks) and assist in team reviews as necessary.Establish, implement, and report on Key Performance Indicators (KPIs) in alignment with agreed SLAs.Create and manage a periodic timetable for all client work, ensuring all deliverables are adequately resourced and completed punctually.Maintain consistent communication with clients through regular and ad-hoc calls and emails regarding upcoming deliverables and project progress.Support new business onboarding as necessary.Management of WorkflowCollaborate with team members on client deliverables to ensure optimal resource allocation and utilization.Prepare all work to a standard suitable for client review.Plan workloads and utilize support teams or additional resources as needed to meet deadlines.Ensure reconciled cash balances for all clients are maintained at all times.Manage IQ-EQ fee structures.Ensure electronic timesheets are completed daily and accurately reflect all hours worked, including ad hoc tasks for billing purposes.

クライアントプロテクション アソシエイト（東京） 入社日：2026年 7月（応相談） AlphaSightsについて AlphaSightsは、世界中から意欲的な人材を採用し、一流の投資ファンド、戦略コンサルティング会社、フォーチュン500企業に向けたビジネスを展開しています。私たちは、クライアントを世界中のエキスパートとつなげることで、専門知識にアクセスし、より大局的な事業判断を支援しています。 2008年の創立以来、当社は傑出した成果を挙げ、現在では世界9つの都市に1500人以上の社員を擁し、知識サーチ市場のリーダーとして地位を確立しています。卓越性を追求し、優れた若手人材を採用することで、常に新たな高みを目指しています。 多様性、公平性、包摂性（DEI） 当社はDEIへの投資を重要視し、多様な経歴と経験を持つ人材を求めています。これにより、革新と知識の伝播を促進し、クライアントや社会に価値を提供しています。 クライアントプロテクション部門について このダイナミックな部門では、クライアントが私たちのサービスを安全に利用できるようサポートしています。最高法務責任者に直接報告し、事業全体において広範な権限を持ちながら業務を進めています。 細やかな注意力とチームワークを重視する方を求めており、法律やリスク管理における経験を活かして成長著しい事業環境で活躍したい方に最適です。 クライアントプロテクション部門のアソシエイトとして、グローバルチームの一員として高い業績を挙げることが期待されます。迅速かつクリティカルな思考が求められ、複数のプロジェクトを同時に管理する能力が必要です。

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