Customer Project Manager – Japan

Join TOMRA, a global leader in providing advanced recycling and sorting solutions, as a Customer Project Manager based in Tokyo, Japan. In this pivotal role, you will oversee a range of projects, ensuring successful implementation and customer satisfaction. You will collaborate with cross-functional teams to design and execute project plans while maintaining…

Notion Labs Inc. seeks a Customer Success Manager based in Tokyo to help clients in Japan get the most from Notion’s products. This position centers on building lasting relationships and ensuring customers have a positive experience throughout their journey. Key responsibilities Develop and maintain strong connections with clients across Japan Understand each customer’s needs and guide them to make effective use of Notion’s tools Share customer feedback and insights with internal teams to help improve the product Promote ongoing product adoption and encourage active engagement among users Role focus This role emphasizes proactive support, clear communication, and a commitment to customer satisfaction. Success comes from understanding client goals, fostering trust, and helping customers realize value from Notion’s offerings.

Join Turnitin, a global leader in educational integrity, as a Customer Success Manager. In this remote role, you will be responsible for nurturing relationships with our clients in Japan, ensuring they achieve their objectives through our innovative solutions. You will play a vital role in driving customer retention and satisfaction by effectively managing onboarding, training, and ongoing support.

hmgroup is hiring an Area Manager based in Tokyo to oversee operations and drive growth throughout Japan. This role involves leading teams, shaping regional strategies, and ensuring consistent performance across several locations. What you will do Supervise daily operations at assigned sites in Japan Guide and support team members in reaching business objectives Create and execute strategic plans to support regional expansion Track performance metrics and uphold high operational standards

Join our dynamic team at Turner Townsend as a D365 Project Lead in Tokyo, Japan. We are looking for an enthusiastic and skilled professional to drive the successful implementation of Microsoft Dynamics 365 projects.In this role, you will collaborate with clients to understand their business needs, manage project timelines, and ensure successful delivery of technology solutions. Your expertise will be crucial in enhancing the efficiency and effectiveness of our client’s operations.

At Coupa, we revolutionize the way businesses manage spending through our cutting-edge community-driven AI and exceptional total spend management platform, designed for organizations of all sizes. Our Coupa AI harnesses insights from trillions of dollars in direct and indirect spend data, connecting over 10 million buyers and suppliers globally. We empower businesses to anticipate, advise, and automate smarter, more profitable decision-making, enhancing operating margins.Why Choose Coupa? Innovative Technology: We are pioneers in the industry, utilizing state-of-the-art technology to provide our clients with enhanced efficiency and transparency in their spending. Collaborative Environment: Our culture promotes teamwork and openness, fostering a shared commitment to excellence. Global Influence: Be part of a company where your contributions create a tangible global impact on clients, the business, and your colleagues.For insights into our workplace culture, explore our Life at Coupa blog and hear from our team members about their experiences.The Role of Senior Manager, Japan Marketing:We seek an enthusiastic and proactive leader who flourishes in a dynamic setting. As the Senior Manager of Japan Marketing, you will take a hands-on approach, diving into execution details while enjoying the process. You will play a key role in driving our regional marketing initiatives, collaborating closely with sales leaders and partners to craft targeted strategies, organize impactful events such as our flagship Inspire Tokyo event, and enhance lead generation by managing the Account Development function. If you possess a creative flair, a strong problem-solving ability, and a commitment to producing results, this position offers an extraordinary opportunity to make a significant difference in the Japan market.

Role overview Cielo Projects is seeking a Channel Account Manager to support the APAC region, with a primary focus on Japan. The position involves building and maintaining strong relationships with channel partners, aiming to drive sales and achieve business targets. Key responsibilities Manage and nurture partnerships with key channel partners throughout Japan. Track market trends and identify new business opportunities in the region. Develop and expand strategic alliances that align with company objectives. Plan and implement marketing campaigns tailored for the Japanese market. Collaborate with internal teams to refine channel strategies and enhance partner satisfaction. Location This role is based in Tokyo.

Join Wix.com as a Strategic Partnership Manager focused on driving customer success in the vibrant Japan market. In this pivotal role, you will cultivate and manage strategic partnerships that enhance our service offerings and customer satisfaction.Your expertise will help us navigate the unique dynamics of the Japanese market, ensuring that our strategies align with local business practices and customer expectations. You will work closely with cross-functional teams to implement initiatives that drive value for our partners and clients.

Why Choose Headout?Join a Fast-Growing Company: 9-Figure Revenue, Record Growth, and ProfitabilityWith an impressive revenue of $130M, operations in over 100 cities, and 18 months of profitability, Headout stands as the fastest-growing marketplace in the travel sector. Backed by more than $60M from top-tier investors, we are committed to building a sustainable and resilient company, ensuring that our mission is fulfilled.Our Impact MattersIn today's digital landscape, enhancing human experiences through real-world interactions is essential. At Headout, our mission is to provide the simplest, quickest, and most enjoyable route to real-life experiences — from immersive tours to museums and live events.Why Join Us Now?The foundation we’ve built is strong, and the potential is even greater. With profitability achieved, immense momentum, and a proven model, there is much more to create. If you’re seeking to be part of a company with a steep growth trajectory where your contributions are significant, now is the time.Our CultureTransforming the travel industry is a challenge, but that’s what makes it exciting. We value ownership, craftsmanship, and impact, and we strive to produce our best work. This environment may not suit everyone, but if you’re a creator who thrives on solving complex problems, you’ll find your place here. Discover more about our values: https://bit.ly/HeadoutPlaybook‍ The RoleWe are on the lookout for a Business Development Manager for Japan to join our APAC Business Team. Reporting to the Regional General Manager for APAC and MENA, you will be instrumental in driving our commercial success and expanding our market presence in Japan. This position allows you to influence Headout's growth in one of the world's most vibrant travel markets. As Headout's representative in Japan, you will engage with supply partners and travel experience providers to enhance relationships, broaden our offerings, and deliver exceptional value to our customers. What Makes This Role Unique?Innovation. You’ll have a significant impact at Headout. Your role will involve launching quickly, improving progressively, and scaling new initiatives. This encompasses everything from strategic planning to intricate operational details.

Join Equativ at an exciting juncture as we establish our operations in Japan and form a foundational team for this vibrant market. In this pivotal role, you will spearhead our demand-side business, overseeing all sales initiatives and shaping the future trajectory of Equativ Japan.

As a Senior HR Manager at ICEYE, you will play a pivotal role in shaping the employee experience for our local team in Japan. You will be an integral part of our globally distributed HR team, dedicated to supporting ICEYErs throughout their entire employee lifecycle. Your focus will be to ensure a seamless and positive experience for all employees in your region.Your position serves as the primary HR representative for our Tokyo office, acting as the first line of defense in addressing country-specific HR matters. While our Global HR Operations team develops overarching frameworks, tools, and data standards, your responsibility lies in local adaptation and execution of these standards.You will manage intricate cases requiring a thorough understanding of Japanese labor laws and workplace culture. Collaborating closely with the local CEO and various departments such as IT, Finance, and Office Management, you will drive operational excellence and enhance employee satisfaction. Ultimately, your mission is to ensure that ICEYErs in Japan remain engaged and motivated to achieve outstanding business results!Key Responsibilities:Act as the main point of contact for local employees, providing timely resolutions to HR inquiries related to benefits, policies, and lifecycle events via our ticketing system and other tools.Oversee individual cases for relocation and onboarding, including the preparation of local employment contracts and necessary documentation.Manage relationships with third-party HR providers to effectively meet employee needs.Facilitate the offboarding process while ensuring compliance with legal requirements and exit procedures.Serve as the first point of contact for standard employee relations cases, coordinating with HR Business Partners and Global HR Operations on complex matters.Audit payroll data in the HRIS for accuracy and collaborate with our local payroll vendor for processing.Maintain up-to-date employee records in HRIS, ensuring data integrity and compliance with local and global privacy regulations.Document all local HR processes and policies comprehensively.Stay informed about changes in local employment laws and ensure compliance while sharing best practices.Identify opportunities for automating local HR tasks in partnership with the Global HR Operations team, ensuring alignment with local legal standards and ICEYE’s core values.Act as the primary HR advisor to the local CEO, escalating complex issues to the Global HR team as needed.

At Qualtrics, we develop innovative software that empowers the world's leading brands to deliver outstanding frontline experiences, cultivate high-performing teams, and design products that resonate with users. We are more than just a platform; we are the pioneers and guardians of the Experience Management category, proudly serving over 18,000 clients worldwide. Building a new category demands resilience, determination, and a willingness to defy convention. Most importantly, it requires cohesive, high-functioning teams committed to serving our customers.By joining our team, you will become part of a dynamic group that is encouraged to set ambitious goals and swiftly work towards achieving them. We embrace strategic risks and collaboratively solve complex challenges, fostering an environment where the best solutions emerge through open dialogue and iteration. Growth opportunities abound—whether you are ready or not, they will find you! From retail to government and healthcare, we are on a mission to reintroduce humanity, connection, and empathy into the business world. Join over 5,000 passionate individuals globally who believe in making work meaningful.

Quadient is seeking an accomplished Managing Director / Representative Director to lead our operations in Japan. In this pivotal role, you will drive strategic initiatives, foster client relationships, and oversee business development to enhance our market presence and achieve sustainable growth.As the Managing Director, you will be responsible for formulating and executing the company's strategic vision, ensuring alignment with our global objectives while adapting to local market dynamics. Your expertise in leadership, operational management, and business strategy will be critical in positioning Quadient as a leader in the industry.

Join Our MissionAt Speak, we are redefining language learning.Language has the power to transform lives by providing access to new cultures, careers, and communities. With two billion individuals globally striving to learn a language, the traditional method of one-on-one tutoring is often inaccessible at scale and has seen little innovation in decades. Speak is pioneering a state-of-the-art, AI-driven tutor that fits in your pocket, offering a conversation-first experience that enables learners to practice speaking, receive instant feedback, and navigate through carefully crafted lessons. This innovative approach ensures a comprehensive journey from beginner to fluent speaker across various languages.Launched in South Korea in 2019, Speak has quickly risen to become the leading language learning app, currently serving learners in numerous markets and over 15 languages. Backed by more than $150 million in venture capital from prestigious investors such as OpenAI, Accel, Founders Fund, and Khosla Ventures, we have established a diverse team across San Francisco, Seoul, Tokyo, Taipei, and Ljubljana.Role OverviewTo propel our B2B expansion in Japan, we are in search of a B2B Marketing Manager who will orchestrate targeted marketing campaigns, events, and strategic partnerships aimed at enhancing our pipeline growth and fostering deeper engagement with HR, Learning & Development, and corporate training professionals.In this pivotal role, you will oversee the scaling of Speak’s regional marketing initiatives by leading localization, demand generation, brand awareness, and partner engagement strategies that align closely with our market entry objectives in Japan. As the dedicated B2B marketing leader, you will be instrumental in developing a robust marketing framework that supports both new customer acquisition and existing customer expansion.Collaboration will be key as you partner with our Sales, Customer Success, and Product teams to deliver impactful campaigns, localized content, and quantifiable outcomes. This high-visibility role is ideal for a strategic marketer who thrives in a dynamic, cross-cultural environment and possesses a passion for growth driven by creativity and data.

Join Binance, the world's leading blockchain enterprise and the largest digital asset exchange by trading volume and user base. We are driven by a mission to enhance cryptocurrency adoption and empower the freedom of money. As a Senior Marketing Manager, you will play a pivotal role in shaping our marketing strategies and spearheading innovative campaigns tailored to engage and grow our community in Japan. You will collaborate closely with our Regional Marketing team, focusing on community and affiliate marketing, and be instrumental in driving initiatives that resonate with local audiences.

About AirwallexAirwallex is a leading integrated payments and financial platform designed for global enterprises. With a unique combination of proprietary technology and software, we provide over 200,000 businesses around the world—including notable names such as Brex, Rippling, Navan, Qantas, and SHEIN—with innovative and fully integrated solutions. Our offerings encompass everything from business accounts, payment processing, expense management, to global treasury and embedded finance.Founded in Melbourne in 2015, our dynamic team of over 2,000 talented professionals operates across 26 global offices. Valued at $8 billion and supported by premier investors such as T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is at the forefront of developing the future of global financial services. If you're eager to embark on the most ambitious journey of your career, we invite you to join our mission.Attributes We ValueWe seek passionate builders with an entrepreneurial spirit who yearn for substantial impact, accelerated growth, and genuine ownership. You come equipped with profound expertise in your role and sharp analytical skills, driven by our mission and operating principles. You act swiftly with sound judgment, exhibit curiosity that drives deep exploration, and make decisions based on foundational principles, balancing agility with thoroughness.You embody humility and collaboration, transforming innovative ideas into tangible products, ensuring that you effectively execute tasks from start to finish. Utilizing AI, you work intelligently to accelerate problem-solving. Here, you will tackle intricate, high-impact challenges alongside exceptional colleagues while advancing your career as we shape the future of global banking. If this resonates with you, let’s create what comes next together.

Role Overview Notion Labs Inc. is hiring a Support Lead based in Tokyo, Japan. This role focuses on guiding the local support team and making sure customers in Japan receive timely, high-quality help. The Support Lead will help shape a positive team culture and support Notion’s mission to empower teams with effective productivity tools.

Who are we?dss+ is a premier provider of operations management consulting services dedicated to saving lives and fostering a sustainable future. With a legacy rooted in DuPont, dss+ empowers organizations to enhance their operational and human capabilities, effectively manage risks, and achieve sustainability targets while promoting responsible practices. Our diverse team of expert consultants operates both on the ground and in the boardroom, guiding clients towards safer and more purposeful operations. Recognized as the leading brand in EHS consulting by Verdantix for five consecutive years, dss+ operates independently across over 30 countries.The TeamOur Private Equity and Principal Investors team is dedicated to maximizing value throughout the investment lifecycle, from due diligence to post-acquisition support. We provide independent and business-focused technical advisory in Operational Excellence and Risk Management, as well as ESG consulting for leading Private Equity firms and their portfolio companies, primarily in high-risk sectors such as Energy, Industrial Manufacturing, and Metals and Mining.What can we offer?We are actively seeking a Manager within our Private Equity and Principal Investors team. This role is perfect for individuals eager to advance their careers by tackling Operational Risks and ESG challenges for prestigious organizations. We desire a candidate with a combination of technical, managerial, and entrepreneurial skills who is committed to evolving into commercial roles while contributing to the growth and development of our team.What will you do?You will lead strategic initiatives, conduct in-depth analyses, and provide actionable insights to enhance operational performance and mitigate risks within the investment portfolios of our clients.

The Essentials: Proficiency in Japanese is a non-negotiable requirement for this position. The role of the Technical Project Manager is pivotal in the successful execution of high-stakes projects, ensuring that our clients derive maximum value from the Tanium technology and services they have acquired. Acting as the vital link between the Tanium Account Team and the client’s project team, this role demands both technical knowledge and tactical skills in Enterprise IT tools, as well as the ability to operate Tanium on behalf of our clients. Whether onsite or providing remote support, the Technical Project Manager serves as an advocate for Tanium best practices and the client's needs. Technical Project Managers are integral members of a cross-functional Enterprise Services Team, working in conjunction with the Sales, Customer Success Management (CSM), and Solution Engineering teams. They tackle immediate challenges faced during the implementation and use of Tanium products while ensuring that best practices are applied, maintaining a stable, efficient, and high-performing Tanium infrastructure. Additionally, they are responsible for creating, managing, and reporting on a strategic plan that prioritizes customer goals, success metrics, and milestones.

Are you a strategic thinker with a passion for driving business growth? Eurofins Scientific is seeking a talented and motivated Business Development Manager to join our dynamic team in Japan. In this role, you will be responsible for identifying new business opportunities, developing strategic partnerships, and driving revenue growth in the Japanese market.As a Business Development Manager, you will leverage your strong networking skills and industry knowledge to build and maintain relationships with key stakeholders. You will work closely with cross-functional teams to develop and execute business strategies that align with our corporate objectives.