About the job
Roles and Responsibilities:
- Manage payroll operations for Japan, covering all aspects from payroll and benefit calculations to vendor coordination and annual payroll tasks. Ensure alignment with global and regional objectives.
- Address team escalations regarding client issues, offering analysis, advice, and solutions while ensuring client satisfaction before case closure.
- Ensure the accuracy and consistency of payroll and employee information in both the local payroll system and GoGlobal system.
- Standardize payroll team service quality by providing comprehensive guidelines, SOPs, policies, and procedures for exceptional service delivery.
- Oversee daily payroll functions for Japan, including calculation, validation, and report compilation.
- Handle statutory filings such as social insurance, labor insurance, year-end tax adjustments, and other necessary documentation.
- Guarantee timely and precise salary payments to employees and statutory payments to relevant authorities.
- Collaborate closely with internal teams to ensure cohesive service delivery to clients and their employees.
- Ensure compliance with legal and statutory requirements in all relevant jurisdictions.
- Act as the local HR representative in Japan, managing employee onboarding, HR administration, client and employee support, payroll coordination, visa, compliance matters, and general administrative tasks.
- Engage in additional ad-hoc tasks and projects as required.
