Technical Consultant - ITOM

Join our dynamic Customer Outcomes team as a Technical Consultant - ITOM at ServiceNow in Tokyo! In this pivotal role, you will leverage your technical acumen to help clients optimize their IT operations management processes. You will work closely with cross-functional teams to deliver tailored solutions that meet the unique needs of our customers.

Join intuitive as a Technical Solution Consultant where you will play a pivotal role in delivering cutting-edge solutions to our clients. We are looking for a dynamic individual with a passion for technology and problem-solving to help our clients navigate their technical challenges and achieve their operational goals.

ServiceNow is seeking a Senior Technical Accelerator Consultant in Tokyo. This position centers on guiding clients through technical implementations and crafting effective solutions with ServiceNow products. Role overview Collaboration is at the heart of this role. The Senior Technical Accelerator Consultant works with cross-functional teams to support clients, aiming to improve their processes and outcomes. The focus remains on enhancing client experiences and streamlining operations through the practical use of ServiceNow's platform. What you will do Drive technical implementations for clients using ServiceNow solutions Work closely with teams across different functions to deliver optimal results Help clients optimize their operations and realize the full value of ServiceNow products

Company Overview: cbs APAC, headquartered in Heidelberg, Germany, stands as a premier international consultancy dedicated to delivering top-tier consulting and technology services to large industrial enterprises leveraging SAP solutions. For more details about our organization, please visit our website at cbs APAC.Job Overview: We are seeking an experienced SAP Technical Consultant / Senior Consultant - JP/EN to join our team in Japan.Position: SAP Technical Consultant / Senior ConsultantModules: ABAP / BTP / BDCLocation: Tokyo, JapanWorking Mode: HybridAdditional Input: After submitting your application, you will receive a link to a role-specific questionnaire. Timely completion is appreciated.Key Responsibilities for ABAP:Analyze functional requirements and develop technical designs and approaches for intricate IT solutions.Implement solutions autonomously using cutting-edge programming languages (ABAP 7.4+, CDS, SAPUI5, JavaScript) and tools (SAP Web IDE, Eclipse, ABAP Workbench).Engage in an Agile software development cycle while collaborating with project managers and functional counterparts.Draft technical documentation and test scripts.Share insights and expertise with team members.Contribute to cbs best practices and methodologies.Key Responsibilities for BTP:Design, develop, and deploy full-stack applications utilizing SAP BTP CAP (Node.js or Java), SAPUI5, and the Flexible Programming Model.Create workflows and process automations using SAP Build Process Automation.Develop applications and extensions leveraging SAP Work Zone, SAP BTP services, and integration capabilities.Collaborate with functional teams, architects, and business stakeholders to translate requirements into scalable BTP solutions.Ensure solution quality through coding best practices, performance optimization, and thorough documentation.Engage in the entire project lifecycle...

Join ServiceNow as a Technical Consultant, specializing in Core Business Workflow. In this pivotal role, you will leverage your expertise to optimize and enhance business processes for our clients. You will collaborate with cross-functional teams to deliver innovative solutions that drive measurable outcomes. If you have a passion for technology and a commitment to customer success, we want to hear from you!

Join Intuitive Surgical, a leader in minimally invasive robotic-assisted surgery, as a Technical Solution Consultant. In this dynamic role, you will leverage your technical expertise to provide innovative solutions and support to our clients in the healthcare industry. Your ability to understand complex technical concepts and communicate effectively with clients will be essential in enhancing their experience with our cutting-edge technologies.

About Appier Appier is an innovative software-as-a-service (SaaS) provider that leverages artificial intelligence (AI) to enhance business decision-making. Established in 2012, our mission is to democratize AI and transform it into tangible ROI through intelligent software solutions. With 17 offices across APAC, Europe, and the U.S., we are proud to be listed on the Tokyo Stock Exchange (Ticker number: 4180). Discover more about us at www.appier.com. About the Role As a Technical Consultant, you will serve as the vital link between our product offerings and their practical applications within client organizations. You will collaborate closely with the product team, customers, and sales to develop and implement technical solutions tailored to meet client objectives. Your in-depth understanding of our products—from development and service operations to sales strategies—will enable you to provide exceptional support and insights. Effective communication skills are essential, as you will be engaging with clients to understand their needs and relay feedback for continuous improvement. Responsibilities Collect and relay customer feedback and new requirements to the product team to facilitate ongoing improvements and localization for the Japanese market. Lead discussions with clients regarding product scope, technical implementations, and best practices, ensuring effective communication and timely issue resolution. Build and maintain long-term, trust-based relationships with Japanese clients, exhibiting a deep understanding of their cultural nuances and expectations. About You Qualifications Exceptional communication skills to effectively convey technical concepts to both technical and non-technical stakeholders. Strong ability to identify and comprehend business requirements. Proficient communication and moderation abilities. A graduate or post-graduate degree in Computer Science, Mathematics, Statistics, Economics, Finance, or an Engineering discipline. A minimum of 3 years of experience in a customer-facing role. Proficient in customer-facing project management and delivery. Knowledgeable in web/app tracking methodologies. Experienced in data analytics. Familiar with digital marketing, CRM, marketing automation, Customer Data Platforms (CDP), or Data Management Platforms (DMP). Additional technical certifications related to the aforementioned areas are a plus.

Join our dynamic team at Intuitive Surgical, Inc. as a Technical Solution Consultant. In this role, you will leverage your technical expertise to provide innovative solutions that enhance our clients' operations and improve patient outcomes. Collaborate with cross-functional teams to deliver exceptional service and drive the adoption of our cutting-edge robotic surgical systems.

At Veeam, the leading global provider of data resilience solutions, we empower businesses to manage their data seamlessly and securely, anytime and anywhere. Our offerings include robust data backup, recovery, portability, security, and intelligence. With over 550,000 customers globally, we are committed to ensuring operational continuity for some of the world’s largest brands. Join us on our journey to innovate and lead in the data resilience space.About the RoleThe Technical Support Training Consultant plays a vital role in equipping both new and seasoned Technical Support Engineers with the necessary skills to provide efficient, culturally adept, and technically sound support for Veeam Backup & Replication v13 and Veeam Data Cloud (VDC) products.This position demands a unique blend of technical proficiency, systematic troubleshooting skills, and excellence in customer engagement, ensuring that our engineers are consistently ready to deliver exceptional support while being knowledgeable and confident.What You’ll DoTechnical Product TrainingCraft and implement structured onboarding and advanced training programs covering VBR v13 architecture, features, workflows, and best practices, along with the VDC platform.

【Job Overview】The Internet of Things (IoT) applications involve a complex integration of devices, communication, and cloud elements. To bridge the trade-offs between cost, availability, and performance while meeting business requirements, a diverse range of technical expertise is essential—from device selection to cloud architecture design and implementation.In many cases, IoT projects represent a first-time undertaking for our clients and their industries, making it challenging to assess the validity of business requirements.At Soracom, the Professional Services Consultant (PS) plays a crucial role in supporting clients as they navigate these complexities in IoT projects, providing the necessary expertise and guidance.The PS at Soracom delivers essential support to clients utilizing the IoT platform 'SORACOM' for their IoT initiatives. This includes both workshop-based assistance, typically spanning several weeks for preparation and a few days for execution, and more extended consulting engagements lasting around three months, as illustrated in the responsibilities outlined below.Benefits of This Position:Lead the development of innovative services and businesses leveraging IoT technology.Engage deeply with clients' operations and products, contributing from architecture design to value creation.Work across technical domains encompassing devices, communication, and cloud.Collaborate with engineering and product teams to influence product evolution.Participate in technical support for a globally deployed IoT platform.Responsibilities:The PS is responsible for proposing and executing consulting projects, expanding service offerings, and collaborating with sales and marketing teams to plan and implement promotional strategies.For example, a client may seek to maximize operational efficiency by equipping their transport service vehicles with trackers to manage location data and fuel consumption. In such cases, the PS will first collaborate with sales and solution architects to clarify requirements, subsequently managing the Proof of Concept (PoC) and prototyping phases. Based on organized information, the PS will procure and configure GPS tracking devices and, if necessary, create prototypes using development boards. On the cloud side, the PS will design using Amazon Kinesis Streams, AWS Lambda, and Amazon DynamoDB to facilitate the accumulation of GPS data and the implementation of visualization applications in partnership with the client.Additionally, some projects may involve multiple stakeholders, such as device suppliers and system integrators. In these scenarios, the PS will serve as a technical expert across the entire spectrum from devices to cloud, supporting project management to ensure smooth progress.PSs often join projects at the conceptual or early stages, making critical decisions under uncertainty regarding technology, devices, and partners while advancing prototyping efforts, effectively taking on a CTO-like role within the project.

The Data AS Consultant role requires a unique combination of technical proficiency, client engagement skills, and innovative problem-solving. In this position, you will collaborate closely with Sales and Account Managers to deliver technical guidance and solution architecture for intricate enterprise projects. This is a pre-sales position focused on generating revenue, aimed at facilitating technical adoption and ensuring customer success for both new and expansion opportunities.You will report directly to the Team Manager, DSI and will have a dotted line to the Regional Head of Japan.

Role overview sia seeks a Consultant or Senior Consultant to join the Tokyo office. The position centers on project work that influences client business outcomes. Teamwork is a core value, and the group welcomes professionals who bring experience and a collaborative approach to client engagements. What you will do Deliver strategic insights and practical solutions for client projects Collaborate with colleagues to support client goals Use expertise to help clients achieve measurable results Location This position is based in Tokyo.

Join Appian as a Consultant where you will leverage your expertise in business process management to provide exceptional solutions for our clients. You will collaborate with diverse teams and engage in various projects that drive efficiency and innovation.

This Turnaround & Restructuring Consultant position at AlixPartners is based in Tokyo and follows a hybrid work model, blending in-person and remote work. Travel will be required depending on client and team needs. Role overview Consultants in the Turnaround & Restructuring Services practice work closely with shareholders and management teams to assess and diagnose business challenges. The role is hands-on, focusing on developing and implementing solutions that help organizations address financial and operational difficulties. Assignments may involve both immediate recovery steps and strategies for long-term stability, with projects spanning domestic and international clients across multiple industries. What you will do Assess and diagnose financial and operational challenges for client organizations Collaborate with shareholders and management teams to design turnaround strategies Implement solutions supporting both short-term recovery and long-term stability Engage in projects across sectors in Japan and internationally Balance in-person and remote work within a hybrid model Travel as needed for client and project requirements Requirements Experience in restructuring or relevant advisory roles Ability to contribute to a variety of turnaround and restructuring projects Strong analytical and problem-solving skills Comfort working in both Japanese and international business environments Intelligent, pragmatic, and results-oriented mindset Work environment The hybrid work model at AlixPartners combines time at client sites or company offices with remote work. Flexibility is built in to support work-life integration. Travel expectations will depend on the needs of each project and client.

Welcome to dss+At dss+, we stand apart from traditional operations consulting firms as implementers and catalysts of change. Our commitment is to partner with organizations in forging resilient and sustainable business models, guiding them through transformative changes in safety, risk, resilience, and energy transition. We simplify the intricate realms of risk and sustainability into actionable strategies that align with our clients' business objectives. Our collaborative approach ensures the delivery of genuine, measurable results. Our services are encompassed within three main domains—operational risk management, operational excellence, and sustainability—each supported by learning, development, culture change solutions, and cutting-edge digital technologies. We collaborate globally with clients across various sectors, including metals and mining, chemicals, oil and gas, power and utilities, agriculture, food and beverage, industrial manufacturing, and private equity. We take pride in our blend of industry expertise and hands-on experience, coupled with strong people-focused change management capabilities. This synergy allows us to support our clients from conception to execution, empowering them to safeguard their priorities, transform their organizations, and sustain the necessary changes to actualize their visions effectively. Are you ready to embark on this journey with us?As we navigate a robust growth trajectory, we offer unparalleled opportunities for our team members. Collaborate with technical operations executives, seasoned line managers, and qualified coaches who all share a problem-solving mindset and enthusiasm for their roles. At dss+, we celebrate and embrace diversity. We have cultivated an inclusive culture where every individual contributes, has opportunities for development, and can showcase their talents in solving complex client challenges. Is this the right fit for you?As a Consultant for our Japan division, you will utilize your consulting expertise and subject matter knowledge to amplify our impact in client engagements, focusing on identifying, designing, and implementing effective solutions pertinent to your area of specialization. Your contributions will create significant impact through:Utilizing your robust consulting foundation to enhance our influence during client engagements and develop innovative solutions for future projects.Collaborating with managers to draft technical and commercial proposals.

At AlixPartners, we tackle the most intricate and crucial challenges by swiftly transitioning from analysis to actionable solutions when it matters most. Our goal is to create sustainable value for companies, their workforce, and the communities they impact. We prioritize understanding, respecting, and addressing the needs of our employees, clients, and communities, and actively foster an inclusive environment. Our commitment to diversity enriches our collective experiences, and we continually enhance our initiatives, policies, and practices to uphold accountability, authenticity, growth, and equity for all.Embracing a hybrid work model, AlixPartners offers flexibility to support our employees' work-life integration. This model includes a combination of in-person work (either on-site at client locations or at AlixPartners offices) and remote working options. While travel is a component of this role, the frequency will vary based on client needs, team dynamics, and individual circumstances.

As a Technical Escalation Manager at Databricks, you will play a vital role in ensuring customer satisfaction by effectively managing escalated technical issues. You will collaborate closely with engineering teams and customers to troubleshoot complex problems, providing solutions that enhance the user experience. Your expertise in technical support and project management will be crucial in driving customer success.

Join our dynamic team as a NetSuite Consultant in Tokyo. In this role, you will leverage your expertise in NetSuite to deliver effective solutions tailored to our diverse clientele. You will be responsible for analyzing business processes, providing system configuration, and guiding clients through successful implementations.

Join Euromonitor International as a Client Consultant, where you will play a pivotal role in fostering client relationships and delivering valuable insights. You will engage with clients to understand their needs, provide expert advice, and facilitate the use of our extensive data resources to drive their business strategies.

Join our dynamic team at Informagroup PLC as a Semiconductor Consultant. In this role, you will leverage your expertise to provide insights and strategies that drive innovation and efficiency within the semiconductor industry. Your work will involve collaborating with clients to identify their needs, developing tailored solutions, and ensuring successful implementation.