Technical Solutions Engineer (Japanese) at Appier | Tokyo, Japan

About Appier Appier is a cutting-edge Software-as-a-Service (SaaS) firm that harnesses the power of artificial intelligence (AI) to enhance business decision-making. Established in 2012, Appier aims to democratize AI and transform it into tangible returns on investment by creating intelligent software solutions. With a presence in 17 offices across the Asia-…

About Appier Appier is a pioneering software-as-a-service (SaaS) company harnessing the power of artificial intelligence (AI) to transform business decision-making. Established in 2012 with a mission to democratize AI, Appier strives to convert AI innovations into tangible ROI by crafting intelligent software solutions. With a presence in 17 offices across APAC, Europe, and the U.S., Appier is publicly traded on the Tokyo Stock Exchange (Ticker number: 4180). For more information, visit www.appier.com. About the Role Join Appier as a Staff Software Engineer specializing in Data Backend, where your contributions will be pivotal in developing essential components of our advanced platform. Our solutions leverage proprietary deep learning and machine learning technologies, empowering businesses to convert data into actionable insights and informed decisions. Responsibilities Design, develop, and maintain RESTful APIs utilizing Python. Build and manage scalable data warehouses using Trino/Presto and Pinot. Create and implement data pipelines with Apache Airflow and Apache Spark. Collaborate with cross-functional teams to develop automation tools that enhance operational efficiency. Establish cutting-edge monitoring and alerting systems to guarantee peak system performance and reliability. Respond promptly to application queries, ensuring high levels of client satisfaction. Work with cloud platforms such as AWS and GCP to optimize data management operations. Leverage Kubernetes (k8s) for efficient container orchestration, deployment, and scaling of applications. About You [Minimum Qualifications] Bachelor's or Master's degree in Computer Science. 3+ years of experience in building and managing large-scale distributed systems or applications. Proficient in Kubernetes development and comfortable with Linux/Unix environments. Experience in managing data lakes or data warehouses. Strong background in developing data structures and algorithms on Big Data platforms. Ability to work effectively and autonomously in a dynamic and fast-paced environment. Skilled in multitasking and managing various projects within a collaborative team. Passionate about making a significant impact through self-motivated learning and innovation. [Preferred Qualifications] Contributions to open source projects are highly regarded.

About Appier Appier is an innovative software-as-a-service (SaaS) provider that leverages artificial intelligence (AI) to enhance business decision-making. Established in 2012, our mission is to democratize AI and transform it into tangible ROI through intelligent software solutions. With 17 offices across APAC, Europe, and the U.S., we are proud to be listed on the Tokyo Stock Exchange (Ticker number: 4180). Discover more about us at www.appier.com. About the Role As a Technical Consultant, you will serve as the vital link between our product offerings and their practical applications within client organizations. You will collaborate closely with the product team, customers, and sales to develop and implement technical solutions tailored to meet client objectives. Your in-depth understanding of our products—from development and service operations to sales strategies—will enable you to provide exceptional support and insights. Effective communication skills are essential, as you will be engaging with clients to understand their needs and relay feedback for continuous improvement. Responsibilities Collect and relay customer feedback and new requirements to the product team to facilitate ongoing improvements and localization for the Japanese market. Lead discussions with clients regarding product scope, technical implementations, and best practices, ensuring effective communication and timely issue resolution. Build and maintain long-term, trust-based relationships with Japanese clients, exhibiting a deep understanding of their cultural nuances and expectations. About You Qualifications Exceptional communication skills to effectively convey technical concepts to both technical and non-technical stakeholders. Strong ability to identify and comprehend business requirements. Proficient communication and moderation abilities. A graduate or post-graduate degree in Computer Science, Mathematics, Statistics, Economics, Finance, or an Engineering discipline. A minimum of 3 years of experience in a customer-facing role. Proficient in customer-facing project management and delivery. Knowledgeable in web/app tracking methodologies. Experienced in data analytics. Familiar with digital marketing, CRM, marketing automation, Customer Data Platforms (CDP), or Data Management Platforms (DMP). Additional technical certifications related to the aforementioned areas are a plus.

About AppierAppier is a leading software-as-a-service (SaaS) company that harnesses the power of artificial intelligence (AI) to enhance business decision-making. Established in 2012, our vision is to democratize AI and transform it into measurable return on investment (ROI) by making software intelligent. With 17 offices across APAC, Europe, and the U.S., Appier is publicly listed on the Tokyo Stock Exchange (Ticker number: 4180). Discover more at www.appier.com.About The RoleWe are at the forefront of developing agentic and recommendation products that revolutionize digital marketing. As the Engineering Manager, you will lead a dynamic team at the intersection of machine learning systems, large language model (LLM) orchestration, and enterprise SaaS, driving reliable and measurable outcomes for marketers—enabling faster execution, smarter budget allocation, and enhanced brand performance.Our mission is to create advanced Marketing Agents (e.g., Audience Agent, Campaign Agent, Insight Agent) and Consumer-Facing Agents (e.g., Service Agent, Sales Agent), all supported by a unified One Data Platform that facilitates trustworthy personalization and decision-making at scale.What You'll BuildAgentic Marketing Automation:Natural language task assignment: users articulate objectives and constraints in plain language, while agents strategize, execute, and report.Amplifying brand advantage: systems that empower strong brands to enhance performance while providing actionable insights for others.One Data Platform integration: consolidate identity, events, product catalog, and campaign data to ensure consistent decision-making across products.[Product Areas]Marketing AgentsAudience Agent: segmentation, targeting strategies, cohort insights, next-best audience.Campaign Agent: multi-step campaign planning, creative/testing suggestions, launch & iteration, performance diagnosis.Consumer-Facing AgentsService Agent: post-purchase journeys, retention, support deflection, cross-sell triggers.Sales Agent: lead qualification, outreach recommendations, pipeline nudges (where applicable).Recommendation products: ranking, next-best-action, uplift modeling, personalized content/channel selection.ResponsibilitiesEngineering LeadershipManage and mentor a talented team of engineers while collaborating closely with machine learning scientists to deliver enterprise-grade solutions.

About Appier Appier is a leading software-as-a-service (SaaS) provider leveraging the power of artificial intelligence (AI) to enhance business decision-making. Established in 2012 with a mission to democratize AI, Appier aims to transform AI into tangible return on investment (ROI) by making software smarter. With a presence in 17 offices across APAC, Europe, and the U.S., Appier is publicly traded on the Tokyo Stock Exchange (Ticker number: 4180). For further insights, visit www.appier.com. Overseas Candidates Welcome / Visa SupportThis role is based in Tokyo, Japan. For international applicants, our Japan office offers visa sponsorship to facilitate a seamless relocation experience. About the Role We are on the lookout for a talented and experienced Senior Software Engineer specializing in General Backend Development. In this pivotal role, you will develop and sustain scalable, high-performance backend systems. A significant aspect of your responsibilities will involve diagnosing and resolving complex system performance issues and addressing intricate concurrency challenges, such as race conditions. You will collaborate closely with cross-functional teams to design and implement robust solutions that align with business objectives and guarantee the long-term stability and success of our initiatives. Key Responsibilities Design, develop, and maintain durable and scalable backend systems using Java, Python, or Go, along with frameworks like Spring, Undertow, Flask, and FastAPI. Work alongside cross-disciplinary teams, including frontend developers, product managers, and designers, to define system requirements and deliver high-quality solutions. Conduct code reviews to ensure compliance with coding standards and best practices. Identify and troubleshoot issues, while debugging and optimizing code for performance and efficiency. Engage in the full software development lifecycle, from planning and design through to implementation, testing, and deployment. Keep abreast of the latest industry trends and technologies, continuously enhancing your skill set. About You [Minimum qualifications] Proven experience in backend development with a strong grasp of scalable system design. Expertise in programming languages such as Java, Python, or Go. Strong problem-solving skills with an emphasis on performance optimization. Excellent collaboration and communication skills, with a proactive approach to teamwork.

About Appier Appier is a forward-thinking software-as-a-service (SaaS) firm harnessing the power of artificial intelligence (AI) to enhance business decision-making. Established in 2012, our vision is to democratize AI, transforming it into tangible returns on investment (ROI) by delivering intelligent software solutions. With 17 offices across the APAC region, Europe, and the U.S., Appier is publicly traded on the Tokyo Stock Exchange (Ticker: 4180). For more insights, visit www.appier.com. Open to overseas candidates/Visa Support This role is based in Tokyo, Japan. Our Japan office offers visa sponsorship to assist international candidates in their transition. About the Role As a Senior Software Engineer specializing in Backend Development, you will be instrumental in designing and constructing scalable, high-performance backend architectures for our OJM (Omni-channel Journey Map) and Aideal platforms. Your responsibilities include steering the technical roadmap for significant projects, mentoring junior engineers, and fostering a high-performing, agile team environment through collaboration with cross-functional teams.

About Appier Appier is a leading software-as-a-service (SaaS) provider that harnesses the power of artificial intelligence (AI) to enhance business decision-making. Established in 2012 with the goal of democratizing AI, our mission is to transform AI into tangible returns on investment by making software smarter. With 17 offices across the Asia-Pacific, Europe, and the United States, Appier is proudly listed on the Tokyo Stock Exchange (Ticker number: 4180). Visit www.appier.com for further insights. About the Role Conduct thorough analyses of our clients' business scenarios, data, and limitations to ensure optimal utilization of Appier’s AI-driven advertising solutions. Possess comprehensive knowledge of Appier’s advertising solutions, spanning development, service operation, and sales strategy. Collaborate with Product and Headquarters’ Technical Solutions teams to facilitate the successful implementation of Appier's solutions, providing essential documentation and technical support. Devise customized solutions for clients through data integration and service application recommendations. Engage in discussions regarding product definitions, implementations, and operations, while consolidating customer feedback for the product team. Enhance business outcomes for clients by leveraging Appier’s AI capabilities and data assets. Responsibilities Guide clients through the onboarding process, ensuring timely and successful adoption of our solutions. Act as a liaison between clients and stakeholders to outline project requirements, scope, timeline, and deliverables. Prepare technical specifications for developers to implement. Create user manuals and training documentation for seamless operation. Troubleshoot technical issues through close collaboration with developers. Develop internal tools and scripts to streamline operations and visualize/analyze data. Facilitate feature enhancements and coordination between clients and Project Managers. Analyze data and provide insights to clients and team members. Understand the current status of clients and proactively follow up based on project timelines. About You [Essential] Solid understanding of SQL and Javascript, among other technical skills.

About Appier Appier is a leading software-as-a-service (SaaS) company that harnesses the power of artificial intelligence (AI) to enhance business decision-making. Established in 2012 with the vision of democratizing AI, Appier's mission is to transform AI into tangible returns on investment by developing intelligent software solutions. With 17 offices spanning across the APAC region, Europe, and the United States, Appier is publicly traded on the Tokyo Stock Exchange (Ticker number: 4180). Discover more at www.appier.com. About the Role As a Senior Backend Engineer within the Ad Cloud Bidding team at our Tokyo office, you will be instrumental in creating robust platforms and services that connect data and AI to our clients and users. We are seeking a professional with a strong emphasis on service operations to maintain and optimize our extensive distributed systems. Your role will be pivotal in ensuring that our backend services operate reliably and efficiently through diligent automation, monitoring, and incident management. Responsibilities Oversee system deployment, configuration, and release pipelines. Design and manage automated deployment pipelines to guarantee seamless and dependable releases. Implement monitoring, alerting, and disaster recovery strategies. Troubleshoot production incidents and conduct root cause analysis. Participate in on-call rotations and lead incident responses as necessary. Continuously assess and adopt new tools or technologies to enhance operational workflows.

Company OverviewAppier is a pioneering SaaS company leveraging cutting-edge AI technology to tackle marketing challenges. With a presence in 17 locations worldwide, we have successfully supported over 1,800 businesses. Stability Meets InnovationOperating at the forefront of the AI industry, we generate substantial profits while combining the stability of a publicly traded company with a commitment to innovation. World-Class R&D TeamOur research and development team consists of passionate members with expertise in AI, data analysis, distributed processing systems, and marketing, including alumni from Google, Intel, Yahoo, Harvard University, and Stanford University. CEO’s AI AccomplishmentsOur CEO has received accolades for their groundbreaking work in AI applications and played a significant role in the development of Google’s self-driving car technology, establishing themselves as a global leader in the AI field.Founded in 2012 with the vision of democratizing AI, Appier's mission is to transform AI into ROI through intelligent software. We are publicly listed on the Tokyo Stock Exchange under the ticker number 4180. For more details, visit www.appier.com.We are seeking an ambitious and commercially driven Partnership Manager to enhance our Enterprise Solutions footprint in Japan.Role OverviewThe Partnership Manager will be tasked with identifying and onboarding new distribution partners for our Enterprise Solutions suite in Japan, aligning with Appier’s strategic objectives. You will cultivate strong relationships with our channel partners and ensure they meet performance benchmarks. Collaborating closely with both partners and internal teams, you will create a robust business plan that ensures mutual success.Key Responsibilities:Identify and recruit new partners in Japan, demonstrating a deep understanding of Appier’s Enterprise Solution offerings and market requirements.Act as the primary point of contact between Appier and potential partners, facilitating the onboarding process by leveraging internal resources.Develop a strategic business plan with clear objectives for new partners, including comprehensive Go-To-Market strategies.Manage partner relationships and channel performance, conducting reviews to identify areas for improvement and implementing necessary changes.

Join Us at Hitachi Digital Services At Hitachi Digital Services (HDS), we are pioneers in delivering transformative digital solutions across the globe, driven by our commitment to creating a sustainable future. Our ethos revolves around empowering individuals and communities, as we work tirelessly to enhance urban living, conserve natural ecosystems, and foster innovation and expertise. We value diverse experiences and perspectives, encouraging you to bring your unique journey to our team. You will be part of a dynamic environment where your ideas and contributions matter. About Our Team As part of our Japan office, you will collaborate with our offshore engineering teams in Vietnam and India. Together, we are building a robust global delivery framework that prioritizes quality while maintaining competitive costs. Your Role As a Japanese-Speaking Software Engineer, you will collaborate closely with project managers and team members to deliver innovative software solutions. Your responsibilities will include: Engaging in all phases of software development, including requirements gathering, design, programming, and testing. Analyzing requirements from Japanese documentation to ensure accuracy and clarity. Facilitating effective communication in Japanese within the project team. Creating and reviewing technical documentation. Conducting thorough system verification prior to delivery. Your Qualifications A Bachelor's or Master's degree (or equivalent) in Information Technology, Computer Science, Computer Engineering, or related fields. At least 2 years of professional experience in software development or related technical roles. Proficiency in Java, Cloud technologies, Python, and SQL. A motivated individual with the ability to swiftly learn new technologies and a keen interest in building a long-term career in Japan. A strong sense of responsibility, proactive attitude, and excellent collaboration skills. Experience or domain knowledge in the energy sector is highly desirable.

Join Appier as a Senior Enterprise Solutions Sales professional in Tokyo, where you will lead the sales strategy for our cutting-edge AI-driven SaaS solutions tailored for enterprises. You will play a pivotal role in expanding our market presence, driving revenue growth, and transforming customer experiences through innovative technology.

At Vanta, we are dedicated to empowering businesses to establish and demonstrate trust in their operations. Our belief is that security must be continuously monitored and verified, enabling organizations to adopt superior security practices effortlessly. Join a compassionate and skilled team where both seasoned security professionals and those new to the field thrive.As a Solutions Engineer focused on New Markets, you will spearhead technical discussions with key prospects and clients in Japan, steering them towards a clear, feasible, and aligned end-to-end solution.You will play a crucial role within our Sales team, collaborating on pre and post-sales initiatives to ensure technical compatibility and craft innovative solutions tailored for our clients.Additionally, you will bridge the gap between our product development team and clients, leveraging your excellent communication skills to provide valuable and actionable feedback that our product teams can use to drive continuous improvement.This position is based in our Tokyo office, embracing a hybrid working model.Key Responsibilities:Collaborate with pre and post-sales teams to identify and cultivate new, expansion, and renewal opportunities.Gain an in-depth understanding of our product offerings, integrations, configurations, messaging, partner ecosystem, and competitive landscape.Establish and nurture strong technical partnerships with clients through engaging product demos, trials, and effective communication.Build trusted advisor relationships with key accounts and executive sponsors, fostering renewals, expansions, and advocacy.Shape Vanta’s strategy and product directions by voicing customer insights to enhance adoption and retention.Foster a team-oriented environment characterized by openness, creativity, and continuous improvement.Collaborate across functions to address customer business challenges and work towards shared goals.Create processes and workflows that facilitate the development and scaling of a top-tier Solutions Engineering organization.Qualifications for Success:Minimum of 4 years in customer-facing technical roles.Proven ability to build and maintain strong client relationships.Excellent communication and problem-solving skills.Experience in security or related fields is a plus, but not mandatory.

Technical Support Engineer (Tokyo, Japan).Are you a passionate technical problem solver who thrives on transforming customer challenges into success stories? Join Ivanti, where you will deliver expert support and cultivate trusted partnerships, empowering clients to benefit from secure, top-tier IT solutions. Your technical expertise and dedication to customer satisfaction will significantly enhance the experience of our global clientele—every single day. Why this role matters Your contribution will play a crucial role in establishing secure, scalable IT environments for prominent organizations across the globe. You will be at the forefront of our customer experience, tackling intricate technical challenges and enabling clients to harness the full potential of Ivanti's solutions. By becoming part of our team, you will help redefine support and empower our enterprise customers to flourish in a rapidly evolving Everywhere Work environment. What you’ll do: Provide comprehensive technical support for Ivanti’s SaaS and on-premises platforms, effectively resolving complex customer inquiries and cases. Troubleshoot and analyze root causes, delivering clear and efficient solutions for client/server communications, SSL/TLS, networking, and mobile device management. Foster strong relationships with customers through empathetic, proactive support and transparent communication. Work collaboratively with cross-functional teams, leveraging your insights to advocate for optimal technical outcomes. Set up and maintain test environments to replicate issues, ensuring robust troubleshooting capabilities. Develop and author Knowledge Base articles to empower customers and promote self-service. Stay updated on best practices and new product features to provide world-class support. Advise customers on secure network communications, including SSL/TLS protocols, certificate management, and troubleshooting security issues. What you will bring: Proven experience troubleshooting client/server communications and enterprise systems (DNS, networking, firewalls, SMTP, HTTPS, load balancers, ActiveSync, and Microsoft server technologies). Hands-on expertise in Mobile Device Management (MDM), particularly with Apple iOS and Android Enterprise. Strong analytical skills for diagnosing SSL/TLS issues, including handshake failures, certificate errors, and network blocks. Knowledge in cloud environments (Azure/Intune), networking, and security protocols.

POS-P252Join our dynamic team of Solutions Engineers at HubSpot, where collaboration and innovation thrive in a supportive global environment. Our team operates both in-office and remotely, fostering a culture of knowledge sharing and inclusivity. We believe that the best-performing teams are diverse, echoing our CTO and Co-founder Dharmesh Shah's insights from INBOUND 2020. Explore more about our commitment to diversity in pre-sales here.In this role, you will engage closely with our sales teams and various stakeholders, including Solutions Architects and post-sales consultants, to ensure we meet our clients' unique needs while building lasting relationships.At HubSpot, we value the balance between work and personal life. Our flexible work culture is designed to respect individual boundaries, as highlighted in this video by Dan, manager of the JAPAC SE team.Key Responsibilities:Collaborate with Account Executives to address prospects' needs pre-sales.Develop strategic initiatives to assist customers and prospects effectively.Manage complex use cases and stakeholder interactions throughout the sales process.Lead technical pre-sales discussions focusing on integration and data migration.Act as the voice of the prospect, providing valuable feedback to our product team.Educate sales teams on HubSpot functionalities to craft value-oriented solutions.Work alongside global SEs on various local and regional initiatives.

Join Us in Transforming the Future:At Tanium, we're on a mission to revolutionize how the world's largest organizations gain visibility and control over their complex environments. If you're driven by the desire to make a significant impact, we invite you to be a part of this journey!Do you possess a unique talent for understanding customer requirements and delivering tailored solutions? Are you equipped with technical skills and the ability to communicate effectively with diverse audiences? As a key member of our Sales Engineering team, you will collaborate closely with Sales and Customer Success Management (CSM) teams to engage both current and prospective clients. You will spearhead the technology evaluation phase of the sales cycle, showcase our platform, and provide in-depth Proof of Value (POV) demonstrations.Your role will involve facilitating engaging pre-sales discovery meetings, analyzing customers’ existing technologies and architectures, addressing operational and business needs, and crafting suitable Tanium solutions. You will lead comprehensive technical discussions with stakeholders, ranging from C-level executives to end-users, to highlight the transformative capabilities of Tanium’s enterprise operations and security platform.

Join Our Team as a Technical Support Engineer in Tokyo!Position OverviewAt Genetec, we utilize innovative software tools to diagnose and resolve complex technical challenges and service disruptions, significantly enhancing customer satisfaction. This role is crucial in providing prompt and accurate technical support based on a profound understanding of Genetec solutions.You will engage in diverse responsibilities, including on-site field support, collaborating with our internal technical support team and R&D engineers.Main Responsibilities■ Technical Support Duties· Utilize software tools to diagnose technical issues and resolve failures.· Provide clear and concise technical explanations to customers.· Implement problem resolution based on established processes.· Expedite the escalation of critical customer issues through appropriate channels.· Collaborate with other technical support representatives and R&D engineers to resolve challenges.· Build and maintain trust with both new and existing customers.· Acquire and maintain extensive knowledge of Genetec solutions.· Contribute to the improvement of support processes and software.· Assist in creating technical documentation and knowledge base articles.· Appropriately log issues encountered by customers into the ticketing system and CRM tools. ■ Field Support Duties· Install, audit, evaluate, maintain, and provide technical support for Genetec systems at customer sites.· Conduct Proof of Concept (PoC), on-site technical support, system installations, training, and evaluations.· Serve as the technical liaison between Genetec and customers.· Organize and develop product and feature requirements based on customer feedback.· Provide technical consultation on strategic planning, best practices, upgrades, and concerns.· Offer flexible technical consulting regarding software implementation, integration, training, and change requests. Qualifications· Graduate or Bachelor’s Degree in Computer Science, Computer Engineering, Electronic Engineering, or a related field.· Initial experience in a similar role (support, IT, networking, etc.).· Excellent analytical and troubleshooting skills for hardware and software.· Ability to act flexibly and proactively while managing multiple tasks and priorities.· Experience in customer service, technical support, or project management.· Willingness to learn new technologies and grow with software evolution.· Strong team player with the ability to work autonomously.· Experience in physical security (video surveillance, access control systems).· CCNA certification preferred.· Proficient communication skills in English (both verbal and written).· Valid driver's license and passport, with the ability to travel up to 35%. Technical Skills· Knowledge of Windows OS (Active Directory, file sharing, IIS, clustering, GPO, performance monitoring, etc.) and troubleshooting skills.· Advanced understanding of network and IP protocols.· Experience configuring and troubleshooting network devices such as switches and routers.· Operational experience with IP-based video security systems (CCTV) or access control.· Experience using SQL databases.· Understanding of TCP/IP/UDP protocol stack.· Knowledge of network storage (SAN, NAS, iSCSI) principles and best practices.· Basic understanding of server virtualization. Preferred Skills and Experience· Experience with physical security and related technologies is a plus.

Join Appier, a cutting-edge technology company, as a Senior Software Engineer specializing in Data Backend for our Enterprise Data Platform (EDP). This is an exceptional opportunity to work in the vibrant city of Tokyo, contributing to innovative data solutions that empower businesses across Asia.Your role will involve designing and implementing robust backend systems, optimizing data processing workflows, and collaborating with cross-functional teams to ensure seamless integration of data solutions. If you are passionate about data engineering and eager to make a significant impact, we want to hear from you!

About Appier Appier is a pioneering software-as-a-service (SaaS) firm harnessing the power of artificial intelligence (AI) to enhance business decision-making. Established in 2012, our vision centers around making AI accessible to all, with the mission of transforming AI into tangible return on investment (ROI) through intelligent software solutions. With a presence in 17 offices across APAC, Europe, and the U.S., Appier is listed on the Tokyo Stock Exchange (Ticker: 4180). For further details, visit www.appier.com. About the Role Join our Tokyo office as a Senior Software Engineer (Ad Cloud Bidding) and engage in the development of diverse platforms and services that unify data and AI for our clientele. In this role, you will play a critical part in building scalable backend systems, while also being actively involved in service operations, including deployment, monitoring, and incident management, ensuring our distributed services remain reliable and high-performing. Responsibilities Design, implement, and enhance backend services Engage in code reviews and contribute to system architecture discussions Work collaboratively with cross-functional teams to deliver robust and high-performance systems Diagnose production issues and participate in root cause analysis Assist with system deployment, monitoring, and maintenance in live environments Join on-call rotations and lead incident response as necessary About You [Minimum Qualifications] Bachelor's or Master's degree in Computer Science or a related field 3+ years of professional experience in software development Proficiency in modern C++ programming (C++11 or later) Familiarity with Unix/Linux operating systems Strong interpersonal skills, problem-solving abilities, and a sense of ownership [Preferred Qualifications] Solid understanding of system programming principles Experience in developing low-latency (millisecond-scale) and high-throughput systems (over 1K QPS per machine) Expertise in service optimization and performance tuning Familiarity with modern build systems Experience with operational automation tools [Language Requirements] Fluent in English or Chinese. Open to International Applicants/Visa SupportThis position is located in Tokyo, Japan, with visa sponsorship available for overseas candidates.

【Position Overview】The Solutions Architect (SA) at Soracom plays a pivotal role as a technical partner for our clients, fostering long-term relationships. This position involves designing architectures for IoT applications, optimizing project operations and costs, and providing troubleshooting support to ensure the success of projects from a technical perspective. Through these efforts, the SA earns the trust of clients and builds enduring partnerships.Trust is not built solely through individual project responses. As an IoT professional, the SA communicates use cases and associated technical challenges and solutions to the global audience through presentations and publications, contributing valuable insights to ensure the success of IoT projects. This also plays a crucial role in promoting the IoT platform 'SORACOM' and establishing its credibility.Why This Position is AttractiveLead the realization of new services and businesses utilizing IoT from a technical perspective.Deeply engage with client businesses and products, participating from architecture design to value creation.Work across technical domains including devices, communications, and cloud technologies.Collaborate with engineers and product teams, contributing to the evolution of our products.Engage in technical support for a globally expanding IoT platform.ResponsibilitiesThe SA's work begins with understanding the business value and underlying challenges that clients wish to address.For example, if a client wants to develop a 'monitoring service', the SA will assist in selecting necessary devices and communication modules based on the findings from discussions, designing communication frequency, message models, and protocols, selecting cloud services for data reception, and designing data models. Additionally, the SA may participate in discussions regarding system scalability and operational aspects.Given that cellular networks share finite resources in a public network, effectively utilizing these resources is crucial for the growth of the client's business and an area where Soracom's SA can provide significant value.Of course, the SA may not consistently handle all these areas for every project. Not all clients will develop in-house. The SA provides support where needed based on the project's structure and phase and introduces suitable partner companies when necessary.Furthermore, gathering feedback from clients during daily operations and relaying this to the platform for evolution is also one of the SA's important responsibilities. This position uniquely offers opportunities to contribute to product development based on insights gained in the field.RequirementsThe SA, as a technical professional in the IoT domain, plays a key role in building long-term trust with clients. Therefore, a broad coverage of technical domains along with strengths in specific areas is required.Essential SkillsCommunication Skills with ClientsAbility and experience to understand and articulate clients' issues and logically explain solutions to gain understanding and agreement.Ability and experience to focus on what clients genuinely want to achieve rather than merely executing what they say, proposing optimal methods to solve these as a platform service, and engaging in discussions.Knowledge and Experience in IP NetworksDeep understanding of TCP/IP.Ability and experience to select communication protocols and design routing according to application requirements and constraints, along with troubleshooting capabilities.Practical Experience in One of the Following AreasExperience in developing and operating cloud-native applications using AWS Lambda, AWS IoT Core, Amazon Kinesis, or similar services on Google Cloud or Microsoft Azure.Experience in designing, developing, and operating IoT systems for managing vehicles, equipment, logistics systems, etc.Basic English ProficiencyAble to engage in text-based communication and utilize English documentation.Preferred SkillsExperience in Technical SalesPractical experience as a Solutions Architect, Sales Engineer, Systems Engineer, or Consultant.Data ProcessingExperience in system design, development, and operation utilizing generative AI (such as LLMs), particularly in preprocessing IoT data and visualizing analytical results, as well as building chatbots and RAG systems using AWS Bedrock, Azure OpenAI Service, Google Cloud Vertex AI, and Vector Databases (e.g., Pinecone, Weaviate).Image Processing and Data AnalysisExperience in utilizing image-based data with libraries and frameworks such as OpenCV and Keras, as well as using models like YOLO and MobileNet SSD for statistical and machine learning data utilization through notebooks and Scikit-Learn.Understanding of Cellular CommunicationUnderstanding of protocols and technologies used by mobile carriers, such as GPRS Tunneling Protocol.

About Appier Appier is an innovative software-as-a-service (SaaS) company leveraging the power of artificial intelligence (AI) to enhance business decision-making processes. Established in 2012 with the vision of democratizing AI, Appier is dedicated to transforming AI into tangible returns on investment (ROI) through intelligent software solutions. With 17 offices strategically located across the APAC, Europe, and the U.S., Appier is proud to be listed on the Tokyo Stock Exchange (Ticker number: 4180). Learn more at www.appier.com. The Impact You’ll Make at Appier We are on the lookout for a Senior Machine Learning Scientist to join our Advertising Cloud Optimization team. This team is at the forefront of developing essential machine learning algorithms that enhance campaign efficiency and maximize advertiser ROI. Our programmatic advertising platform operates on a massive scale, processing millions of queries per second (QPS), all powered by our proprietary deep learning models for bidding, pricing, and personalized content delivery. In this pivotal role, you will construct an identity graph to enrich a unified customer profile and identify high-value users to drive return on ad spend (ROAS) through advanced machine learning models. What You’ll Work On Utilize scientific methodologies to develop an identity graph and pinpoint high-value users. Lead online experiments aimed at continuously enhancing ROAS. Manage projects independently, demonstrating ownership and accountability. Collaborate with product stakeholders and backend/frontend teams to deliver effective measurement solutions for our clients. What We’re Looking For A Master’s or PhD degree in Computer Science, Machine Learning, Statistics, or a related field. Proven experience in machine learning and data analysis. Strong programming skills in Python, R, or similar languages. Excellent problem-solving abilities and a passion for data-driven decision making.