Immediate Openings for Bilingual Customer Service/Sales Specialists (French/English)

Join EntireHire and be part of an exciting team as we look for dedicated Bilingual Customer Service/Sales Specialists fluent in both French and English. In this dynamic role, you will engage with customers, providing exceptional service and support while driving sales. Your ability to communicate effectively in both languages will be crucial in ensuring cust…

Join Eqbank as a Bilingual Customer Service Specialist, where you will play a crucial role in providing exceptional service to our diverse clientele. This position requires fluency in both English and French, allowing you to effectively assist customers and address their inquiries with professionalism and empathy.Your responsibilities will include handling customer queries via phone, email, and chat, ensuring that each interaction reflects our commitment to customer satisfaction. You will be empowered to resolve issues, provide information about our products and services, and contribute to creating a seamless customer experience.

Join our dynamic team at System Canada Technologies as a Bilingual Financial Customer Care Professional, where you'll provide exceptional support to our French and English-speaking clients. This role involves assisting customers with inquiries and resolving issues related to financial services, ensuring a high level of customer satisfaction.

EQ Bank is looking for a Bilingual Customer Care Representative based in Toronto. This position serves clients in both French and English, responding to questions and helping them find clear answers. What you will do Assist customers by phone, email, or chat in both French and English Address questions and explain solutions clearly Support a positive experience with each interaction Requirements Fluency in French and English Strong communication skills Ability to guide clients through questions and solutions

Maple, a Toronto-based health technology company, works to make healthcare more accessible for patients, providers, and organizations throughout Canada. Since 2015, Maple’s virtual healthcare services have reached nearly 4 million Canadians, supported by a network of over 2,000 healthcare professionals. The company has earned recognition from LinkedIn, Deloitte Canada, Globe & Mail, and Inspiring Workplaces for its growth and commitment to well-being. The team values entrepreneurship and a focus on health. Maple partners with consumers, employers, insurers, and public sector institutions to deliver seamless virtual care. Role overview The Bilingual Customer Support Coordinator (French/English) role is based in Toronto, Ontario, with a start date in June 2026. As the first point of contact for patients, healthcare providers, and prospective customers, coordinators handle a steady flow of live chat and email inquiries. The position centers on guiding users through the Maple platform, resolving questions, and making sure each person receives clear, helpful support. Coordinators balance speed, accuracy, and empathy in every interaction. The job involves following established workflows, using internal tools to troubleshoot, and escalating complex concerns to other teams as needed. Over time, the role develops strong prioritization skills and a consistent approach to high-quality support. Key responsibilities Provide prompt, accurate support to patients and providers via live chat and email. Troubleshoot platform issues by following set protocols and guiding users through solutions. Escalate complex issues to the appropriate internal teams when necessary. Handle a high volume of inquiries while maintaining attention to detail and quality. Ensure all interactions are professional, empathetic, and consistent. Adapt quickly to changes in workflows, tools, and processes as the company evolves. What success looks like Within the first 9 months, strong performance includes mastering support workflows, delivering clear and effective assistance, and contributing to a positive experience for every user.

At TTEC Digital, we empower our clients to create an environment where employees feel appreciated and supported, because an exceptional customer experience starts with an engaged workforce. We envision a workplace where every employee can excel.We are currently on the lookout for a passionate CCaaS Architect to join our rapidly growing Google Practice team. If you have a zeal for cutting-edge technology, a commitment to continuous learning, and a desire to lead in the AI domain, we encourage you to apply. In the role of Architect, you will develop technical solutions tailored to meet the diverse requirements of our clients. You will take the lead in our Google delivery practice and collaborate closely with a team of dedicated professionals to implement solutions and achieve tangible results. You will be actively involved in the complete lifecycle of implementation projects while maintaining close communication with clients to address their specific needs throughout the process.

Join NielsenIQ as a Bilingual Sales Development Representative, where you will play a critical role in driving business growth by identifying and connecting with potential clients. You will leverage your English and French language skills to engage with diverse markets, ensuring effective communication and relationship building.

Join our dynamic team at System Canada Technologies as a Bilingual QA Analyst, where your expertise in quality assurance will play a crucial role in driving our projects forward. We are seeking a detail-oriented individual who is fluent in both French and English to ensure our products meet the highest standards of quality.In this contract position, you will be responsible for designing test plans, executing test cases, and identifying defects in our software solutions. Your ability to communicate effectively in both languages will be essential as you collaborate with cross-functional teams to enhance product performance and user experience.

Join EQ Bank as a Bilingual Customer Service Specialist, where your fluency in English and Mandarin will enhance our customer experience. In this dynamic role, you will be the first point of contact for our valued clients, providing exceptional support and solutions to their inquiries.As part of our commitment to excellence, you will engage with customers through various channels, ensuring that their needs are met promptly and effectively. Your ability to communicate clearly and empathetically in both languages will be essential in building lasting relationships with our diverse clientele.

About Maple Maple, founded in 2015, is a health technology company focused on making healthcare more accessible and effective for patients and providers. The company’s virtual care platform reaches nearly 4 million Canadians and connects them with a network of over 2,000 healthcare professionals. Maple works across several channels: direct-to-consumer (B2C), employers and private insurers (B2B), and public sector institutions (B2I). Maple has been recognized among Canada’s fastest-growing virtual care companies, earning spots on LinkedIn’s Top 10 Startups, Deloitte Canada’s Technology Fast 50, and Globe & Mail’s Top Growing Companies. The culture values entrepreneurship, health, and well-being, with a focus on improving the healthcare system. Role Overview: Bilingual Client Success Associate – Channel Partnerships This role sits on the Channel Partnerships team in Toronto, Ontario. The team manages major commercial distribution channels, working closely with insurance providers and benefits brokers to deliver Maple’s virtual care services to their members. The Bilingual Client Success Associate (French/English) takes ownership of a partner portfolio, acting as the main point of contact. The position involves guiding partners from the moment a program is signed through to launch and ongoing support. Responsibilities include leading bilingual meetings, handling renewals, and troubleshooting issues independently. This position suits someone who enjoys building relationships, managing complex workflows, and growing as a client success professional. Key Responsibilities Act as the main day-to-day contact for a portfolio of channel partners, driving engagement and responsiveness. Oversee program launches, ensuring all technical and administrative steps are completed so members can access care without obstacles. Lead business reviews and maintain daily communications in both French and English, serving as a trusted contact for partners across Canada, including Quebec. Manage renewals: track timelines, prepare renewal materials, and coordinate pricing, contract, and eligibility details in an organized, proactive manner. Handle operational aspects of partnerships, such as eligibility management and billing cycles.

The Bilingual (French/English) Patient Observation Technician position at University Health Network is based in Toronto and focuses on patient safety within the hospital setting. This is a full-time role where attention to detail and clear communication are essential. Role overview Patient Observation Technicians play a key part in supporting the well-being of patients. The main responsibility is to monitor patients closely and help maintain a safe care environment. When concerns arise, technicians promptly alert clinical staff to ensure timely intervention. Requirements Fluency in both French and English Strong observational skills Ability to communicate effectively with clinical teams Location This position is located onsite in Toronto at University Health Network.

Join Tali AI, where we are dedicated to developing cutting-edge products that address real challenges faced by clinicians today.Our Approach: Our AI-driven medical assistant alleviates the administrative load on healthcare providers, allowing them to concentrate on delivering exceptional patient care. This shift not only enhances accessibility but also fosters a more compassionate and sustainable healthcare environment.With thousands of clinicians relying on Tali across Canada and the US, we are revolutionizing the industry by streamlining millions of patient interactions annually, giving clinicians back over 10 hours a week to focus on what truly matters—patient care.As a Customer Success Specialist, you will play a pivotal role in shaping the onboarding experience of our new users during their first 90 days. You will transform new sign-ups into empowered users by effectively communicating our value proposition and ensuring that every interaction is seamless, empathetic, and impactful. If you possess extensive experience in customer workflows, user onboarding, knowledge base development, and a passion for resolving customer needs while ensuring an exceptional experience, we encourage you to apply. Note: We are exclusively considering candidates who are fluent in both English and French for this position.

Join AbbVie as a National Partnership Manager specializing in Oncology and Hematology. In this pivotal role, you will be responsible for building and nurturing strategic partnerships that enhance patient access to innovative therapies. Your bilingual proficiency in English and French will be crucial in fostering relationships across diverse healthcare stakeholders.As a key member of our dynamic team, you will leverage your expertise to develop and implement partnership strategies that align with AbbVie's mission to improve patient outcomes. Your contributions will directly impact the healthcare landscape in Canada.

Join Coface as a Senior Business Information Solutions Consultant where your bilingual skills in French and English will make a significant impact. You will be responsible for delivering innovative information solutions that enhance our clients’ business operations. Your expertise will help drive our strategic initiatives forward.

About QuenchQuench is dedicated to improving lives and preserving our planet by eliminating the consumption of 500 million plastic bottles annually. Our mission is to combat single-use plastic water bottles by providing on-demand filtered water solutions to over 120,000 environmentally conscious customers across North America. With innovative products such as bottle-free water coolers, ice machines, sparkling water dispensers, and coffee brewers, we purify the existing water supply, ensuring an endless flow of clean water and beverages for a fixed monthly fee through long-term service and rental agreements. Since our inception, Quench has evolved from a regional player to a recognized international leader, successfully going public on the NYSE in 2016 and becoming part of Culligan. Our headquarters is located in King of Prussia, PA, and we proudly employ over 1,200 team members across more than 90 locations in North America and Puerto Rico. For more information, visit www.quenchwater.com.

About Us:At Exiger, we empower businesses by transforming supply chains into strategic advantages. Our mission is to enhance safety and transparency across the globe. Through our state-of-the-art AI platform, 1Exiger, we provide immediate insights into complex supplier ecosystems, utilizing proprietary data and advanced AI technology to identify risks, automate compliance, and uncover efficiencies that lead to significant cost savings and long-term resilience. With over 550 global clients, including Fortune 500 companies and U.S. government entities, Exiger stands as an award-winning leader in supply chain AI solutions and is a FedRAMP® authorized provider.Role Overview:As an Associate in Research & Delivery, you will gain proficiency in a variety of research tools, including Exiger’s premier AI software, DDIQ. You will collect risk and compliance intelligence on individual and corporate entities, analyze the gathered data, and compile comprehensive narrative reports, all while receiving continuous feedback and training from our knowledgeable team.We invite you to submit your resume for consideration for the Associate, Research & Delivery position!Key Responsibilities:Generate and curate report content using a mix of web-based compliance tools, open-source resources, client data, and Exiger’s case management system.Craft clear, concise, and well-researched reports for clients utilizing a range of public records, databases, and web-based resources.Employ sound judgment and established best practices to conduct research, write, and edit cases across various products, scopes, jurisdictions, and complexities.Identify and escalate risk factors to the case manager as necessary.Effectively manage the lifecycle of cases, personal workload, and project pipeline.Communicate proficiently with colleagues and stakeholders, both verbally and in writing.Collaborate within a diverse multinational team to achieve intended outcomes.

Join a Leading Global SaaS Company | $28M Series B Funding Enjoy Tailored 1:1 CoachingToronto | Hybrid Work Model (3+ Days On-site)About CloudTalkCloudTalk, fueled by a significant $28 million Series B investment from esteemed investors such as KPN Ventures, Lead Ventures, Point 9, and HenQ, presents an innovative AI-driven business communication platform. We empower over 4,000 sales and support teams to leverage customer experience as their key competitive advantage, ultimately driving increased revenue.Our platform is adaptable for businesses of all sizes, from dynamic scale-ups like Deel to industry giants like Nokia, Glovo, and Revolut. Companies worldwide can facilitate impactful conversations, managing calls and messages seamlessly from a single interface.At CloudTalk, we strive to cultivate a unified ecosystem for sales and customer service communication, enabling professionals to engage in more productive and meaningful conversations.What Awaits You? Be part of one of Europe's fastest-growing SaaS companies Collaborate with state-of-the-art AI solutions in a rapidly expanding market Work within a diverse global team – connect with talented CloudTalkers across Europe, the US, and Asia, both in-person and remotely. Check us out on Instagram Play a pivotal role in our journey towards achieving $100M ARRYour ResponsibilitiesAs an Account Manager at CloudTalk, you will be instrumental in driving client retention and expanding our portfolio. Your primary aim will be to enhance Net Revenue Retention (NRR) through strategic renewals, upselling, and fostering strong client relationships. You will act as a crucial liaison between our clients and internal teams, ensuring clients maximize their ROI from our platform while contributing to CloudTalk's overall business growth.To excel in this role, you will need to thoroughly understand your clients' unique operational challenges across various industries. By positioning yourself as a trusted advisor, you will align client objectives with tailored CloudTalk solutions.Drive Account Growth: Identify opportunities for organic growth, enhance platform usage, and introduce premium features to your existing client base.Be the Client Advocate: Represent your clients internally while effectively communicating CloudTalk's vision and value proposition.Collaborate for Success: Partner closely with our Product, Support, and Customer Engineering teams to ensure a seamless client experience.Build Long-term Relationships: Develop durable, strategic partnerships with key stakeholders.

Join AlayaCare as a Bilingual Customer Success Program Manager, where you will play a vital role in ensuring our clients' success and satisfaction. In this position, you will leverage your bilingual skills to communicate effectively with our diverse client base, helping them to maximize the value they get from our innovative software solutions.Your responsibilities will include developing and executing customer success strategies, conducting training sessions, and collaborating with cross-functional teams to enhance our offerings. If you are passionate about customer service and thrive in a dynamic environment, we want to hear from you!

Role overview The Menu Onboarding Consultant I at Toast, Inc. plays a key part in helping restaurant partners in Toronto set up and improve their online menus. This work supports restaurants as they enhance customer engagement and the dining experience. The position requires frequent interaction with both internal teams and external partners, focusing on a smooth and effective onboarding process. What you will do Guide restaurant partners step by step through the menu onboarding process Work closely with internal teams and external stakeholders to ensure each menu setup runs smoothly Support clients as they learn to use menu tools and features Communicate with French-speaking partners, using professional French language skills in all interactions Requirements Professional proficiency in French Clear communication and strong collaboration skills Experience working with both restaurant partners and internal teams Located in Toronto, Canada

Who We Are:Financeit is a leading point-of-sale financing provider, catering to some of Canada's largest home improvement and retail organizations. Our innovative platform empowers businesses to enhance sales by providing customers with affordable monthly payment options for significant purchases, whether for home improvements, vehicles, or retail items.At Financeit, we maintain a balance where your contributions can make a significant impact within our company while also influencing the broader market.We are committed to fostering a collaborative, inclusive, and respectful workplace culture. If these values resonate with you, we invite you to be a part of our journey.About the Role:The Bilingual Merchant Onboarding Sales Specialist is instrumental in driving Financeit’s growth. You will ensure that new merchants are onboarded effectively and are utilizing our platform to finance their sales. Your responsibilities will include prospecting and signing up new merchants, guiding them through the approval process, and ensuring all documentation is complete. Regular communication with merchants will be essential to keep them informed and engaged.What You’ll Do:Build strong relationships with prospective merchants.Identify and follow up on new account opportunities from inbound sales inquiries and lead lists.Ensure collection of all necessary documentation and information from merchants, maintaining contact until applications are complete.Evaluate potential new merchant partners within the Canadian market, reviewing company and owner/director information as per Financeit’s onboarding guidelines.Address incoming inquiries from merchants as needed.Ensure merchant accounts are accurately documented and compliant with our approval and risk requirements.