Change Manager (m/w/d)

Rohlik is Central Europe’s leading e-grocery service, founded in 2014 in the Czech Republic. The company operates in several countries, including the Czech Republic (Rohlik.cz), Hungary (Kifli.hu), Austria (Gurkerl.at), and Germany (Knuspr.de). Rohlik manages its own operations and technology, with a focus on fresh products from local farmers and artisans, a…

Join Segula Technologies as a Change Engineer, where you will play a pivotal role in our Industrialisation department. Your expertise will contribute to the optimization of processes and the successful implementation of change initiatives. Be part of a dynamic team dedicated to innovation and excellence.

Join us at fonio.ai, where we are revolutionizing customer interactions with our AI-driven phone assistant that sounds just like a human. Our solution is trusted by over 3,500 companies for customer service, appointment scheduling, and more since our launch just over a year ago.We are currently expanding our Account Management team and are looking for a dedicated Account Manager to enhance our customer relationships.Curious to hear how our AI sounds? Test it out at: +43720080531Your RoleYou will actively manage our existing customer accounts and serve as their primary contact throughout the entire Customer Lifecycle. Your primary focus will be on maximizing the value of our phone AI assistant, expanding use cases, and identifying new opportunities.You will conduct regular review, discovery, and upsell meetings with existing clients, analyze their usage patterns, and demonstrate how our AI can automate further processes and deliver measurable impact.You will be responsible for driving expansion revenue within your portfolio—ranging from upgrades and add-ons to contract renewals—while working towards clear monthly and quarterly targets.In addition to commercial objectives, you will play a significant role in Customer Success: ensuring customers are onboarded successfully, utilizing the product effectively, and remaining satisfied in the long term. You will systematically relay market feedback back to the team.Collaboration will be key as you work closely with Customer Success, Product, and Marketing to ensure smooth transitions, reliable forecasts, and well-maintained pipelines in our CRM system.What We OfferAccount Ownership: You will take responsibility for your own portfolio of existing customers with a clear focus on upselling and retention.Expansion Sales: Identify and implement growth potentials within existing accounts.Customer Success Focus: Regular touchpoints, QBRs, and proactive management to maximize customer success.Pipeline & Forecast: Structured account planning, meticulous CRM maintenance, and dependable revenue forecasts.Team Collaboration: Work closely with Customer Success, Product, and Marketing to achieve common goals.

Join us at fonio.ai, an innovative telephony AI that sounds just like a human and manages complete calls. In just over a year since our inception, we have gained the trust of over 3,500 businesses.Strategic partnerships are crucial to our growth. We recognize that we have an outstanding product for resale by many large software and telecom companies. Having already closed significant deals, some involving over 50,000 potential end customers, we see a need to prioritize this area for the value it can create.To facilitate this, we are creating a dedicated role focused on fully managing major partnerships, from acquisition to enablement and scaling.Your RoleYou will expand our partner ecosystem, develop strategic deals, and ensure our partners grow alongside fonio.Your Responsibilities:Acquire new enterprise partners (long sales cycles from initial contact to signing).Support & develop existing partners.Train & enable our partners' sales teams to successfully sell fonio.Plan & coordinate joint marketing and go-to-market activities.Own the entire partner pipeline and forecasts.What You Bring:2+ years of experience in partnerships or as an account manager/executive in the B2B SaaS sector.Experience with enterprise sales cycles, lengthy processes, and multiple stakeholders.Fluent in German both spoken and written.High self-sufficiency, process-oriented, and capable of managing multiple complex deals simultaneously.Excellent presentation and communication skills (sales, enablement, workshops).A clear ownership mentality: you aim to make this role impactful.What Awaits You:The opportunity to build a strategic, scalable partner channel.

About the Role Accor Hotels in Vienna is hiring a Restaurant and Banquet Manager (m/w/d) to guide both dining and event operations. This position takes charge of daily activities in the restaurant and banquet spaces, focusing on service quality, staff leadership, and guest satisfaction. Main Responsibilities Oversee daily restaurant and banquet operations Lead and support staff across both areas Coordinate events from planning to execution Manage budgets and control costs Ensure high standards for food quality and guest service What We’re Looking For Experience managing both restaurant and banquet operations Strong leadership and organizational skills Commitment to hospitality and guest satisfaction Ability to manage budgets and uphold quality standards This is a chance to make an impact in a lively hospitality setting with Accor Hotels in Vienna.

Your Role as a Quality Assurance ManagerEnsure the achievement of our quality objectives through ongoing certifications for ISO 9001:2025.Contribute to the implementation of ISO 27001 certification.Document, monitor, and continuously improve processes and non-conformities using an issue-tracking database, document control, and risk-based thinking.Establish a holistic quality culture within the organization by collaborating with all departments, especially product development and production.Ensure compliance with necessary product markings, declarations, and certifications (UL, CE, FCC, RoHS, ECCN, etc.).Monitor product quality metrics (RMA, failure rates, impact of improvements, etc.).Act as the point of contact for quality management matters for customers and suppliers.

Join rohlik, a leading online grocery delivery service, as an Area Manager VIE (m/w/d) in Vienna. In this dynamic role, you will oversee operations, manage a team, and ensure exceptional service delivery to our customers. Your leadership will play a key role in driving our growth and maintaining high standards of quality.

wppmedia seeks a Junior Account Manager to support client projects and help maintain strong partnerships. This position is based in Vienna, Austria. Key responsibilities Assist with the development and execution of marketing strategies for clients Support ongoing client relationship management Coordinate with multiple departments to ensure smooth delivery of services Location The Junior Account Manager role is located in Vienna, Austria.

At fonio.ai, we are revolutionizing customer interactions with our state-of-the-art phone AI that sounds just like a human. Our cutting-edge technology is utilized by over 6,000 companies for customer service, appointment scheduling, and much more, paving the way for a new era in communication.After successfully leveraging external recruiters to kickstart our operations, we are now poised to establish a robust in-house recruitment function. This strategic shift will enable us to enhance our hiring processes and align them with our long-term goals.As we prepare for significant growth this year, scaling our team from 32 to 70-100 members by year-end, you will play a pivotal role in driving recruitment initiatives alongside our Hiring Lead.With the rapid expansion, expect to encounter various operational responsibilities beyond the traditional role, adding diversity to your day-to-day tasks.Key ResponsibilitiesRecruitmentCollaborate directly with hiring managers to develop clear job profiles.Build a candidate pipeline by utilizing active sourcing techniques, engaging suitable channels, and conducting efficient pre-screening.Coordinate all stages of the hiring process efficiently.Conduct screening calls that yield insightful results.Negotiate employment contracts until completion.Strategic DevelopmentEstablish and streamline all administrative processes related to hiring - ensuring efficiency without unnecessary complexity.Develop and implement our employer branding strategy.Coordinate with external partners (e.g., payroll, notary, tax advisory).Assist with onboarding and offboarding processes.Lay the groundwork for HR functions - setting up processes and tools, planning team events, and collaborating closely with founders on operational matters.

Role Overview turnertownsend is hiring a Senior Cost Manager in Vienna. This position focuses on guiding project budgets, tracking costs, and delivering financial insights that support project decisions. The Senior Cost Manager works closely with project managers and stakeholders to build cost estimates and keep spending on track from start to finish. Main Responsibilities Oversee and manage project budgets across all phases Monitor expenditures to maintain cost-efficiency Develop detailed cost estimates in collaboration with project teams Provide financial analysis and insights to inform project decisions Work with stakeholders to ensure transparency and accuracy in cost reporting Location This role is based in Vienna.

Are you passionate about guiding clients operationally while strategically contributing to the enhancement of processes, customer experiences, and long-term relationships?In this pivotal role, you will serve as a trusted point of contact for our corporate clients and internal stakeholders. You will ensure a seamless experience throughout the entire customer journey—from implementation and activation to ongoing support and renewal. Additionally, you will spearhead initiatives aimed at boosting customer satisfaction, enhancing employee experiences within client organizations, and driving our sustainable growth.We are in an exciting growth phase where Customer Success plays a crucial role in our company's success. As a Customer Success Manager, you will take charge of customer processes, communication strategies, data quality, and the tools necessary for successful collaboration, empowering our clients to fully leverage Lease a Bike's offerings.

About Erste Digital and the Change Advisory Team Erste Digital supports the digital transformation of Erste Group, the largest banking group in Central and Eastern Europe. With more than 2,000 IT professionals, the company drives technology initiatives for over 2,500 branches and 45,000 employees. The Change Advisory department connects Erste Digital, Erste Bank, Erste Holding, and clients such as savings banks and internal subsidiaries. This team plays a key role in transformation projects, focusing on customer-centric, effective, and efficient change while involving all stakeholders throughout the process. What You Will Do Communication with Internal Partners: Ensure clear, customer-focused information flow between Erste Digital, Erste Bank, savings banks, and internal subsidiaries. Prepare and deliver presentations, workshops, and information sessions both remotely and on site. Proactive Stakeholder Management: Stay informed about relevant topics and needs, build strong networks, and encourage customer engagement through discussions and exchange formats. Work closely with teams across different tribes within Erste Digital. Change Support: Guide initiatives and agile projects from planning through rollout and beyond. Understand the needs of various tribes and connect them with broader topics. Help improve processes within the savings bank group and contribute to shaping their digital future. Integrating Partner Perspectives: Bring in the viewpoints of partners and integrate diverse stakeholders into transformation efforts. Developing Solutions for Process Optimizations: Identify new opportunities for improvement through active engagement and creative thinking. Location This role is based in Vienna, Austria.

About WPP MediaWPP serves as the trusted growth partner for the world’s foremost brands. Our exceptional talent, reliable data and insights, along with world-class partnerships, are integrated through our innovative marketing platform, WPP Open. We empower clients to navigate changes, seize opportunities, and achieve transformative growth.As WPP’s AI-driven media operating unit, WPP Media combines media, data, and partnerships to deliver scalable creative personalization. With the support of WPP Open and powered by Open Intelligence, clients gain clarity on the effectiveness of their media investments.For more information, visit wppmedia.com.WPP stands for creative transformation. Harnessing the power of creativity, we aim to create a better future for our employees, clients, communities, and the planet. This is where WPP Media comes into play: as WPP’s global media network, we integrate the best platforms, talents, and partners to create limitless growth opportunities in a connected media landscape.

Join our dynamic team at McDonald's Österreich as a Restaurant Manager! We are looking for a passionate and dedicated leader to oversee the daily operations of our restaurant in Wien. You will play a crucial role in driving sales, enhancing customer satisfaction, and ensuring a high standard of service.Your responsibilities will include managing staff, optimizing restaurant performance, and maintaining quality standards. If you thrive in a fast-paced environment and have a knack for leadership, we want to hear from you!

About WPP MediaWPP is the trusted growth partner for the world’s leading brands. We unite exceptional talent, reliable data, and unparalleled partnerships through our innovative marketing platform, WPP Open, to assist clients in navigating change, seizing opportunities, and achieving transformational growth.WPP Media is WPP's AI-driven media operating unit, combining media, data, and partnerships to deliver creative personalization at scale. Thanks to WPP Open and powered by Open Intelligence, our clients can clearly see the effectiveness of their media investments.For more information, visit wppmedia.com.WPP stands for creative transformation. With the power of creativity, we are shaping a better future for our employees, clients, communities, and the planet. This is where WPP Media comes in: as WPP's global media network, we bring together the best platforms, talents, and partners to create new opportunities for limitless growth in a connected media world.

Join Kia Austria as a Business & Performance Manager and play a pivotal role in enhancing customer quality and driving operational performance. This position demands a strategic thinker who can analyze data and implement effective solutions to optimize business processes. Your leadership will be crucial in ensuring that our customer satisfaction levels remain high and our performance metrics exceed expectations.Responsibilities include developing performance reports, collaborating with cross-functional teams, and spearheading initiatives that align with our business objectives. If you are passionate about excellence and customer-centric strategies, we invite you to apply.

About the Role Frasers Group is looking for a Supervisor (M/W/D) to join the team in Vienna Favoriten. This position focuses on managing daily store operations and supporting consistent service standards. What You Will Do Oversee day-to-day activities on the shop floor Support and motivate team members to meet performance goals Maintain a positive and productive work environment Ensure high levels of customer service throughout the store Location Wien (Vienna Favoriten)

Join Us in Shaping the Mobility of TomorrowAt Lease a Bike, we believe that sustainable mobility should be easily accessible to everyone. As a subsidiary of Pon Holdings - the largest bicycle manufacturer in the world – and Volkswagen Financial Services, we combine a startup mentality with international strength.We are currently seeking an Inside Sales Manager (m/w/d) to join our team in Vienna. In this role, you will be an integral part of our Sales team, actively driving our growth from within the organization. You will identify potential customers, qualify leads, build sustainable relationships, and guide prospects systematically through the sales process. You will closely collaborate with Business Development, Marketing, and Customer Success to ensure that interest translates into genuine partnerships.Your ResponsibilitiesProactively reach out to and qualify potential B2B customersBuild and maintain a structured sales pipelineConduct initial conversations, needs analyses, and product presentationsFollow up on leads generated from marketing campaigns, events, and inbound inquiriesPrepare proposals, presentations, and decision-making documentsCollaborate closely with Business Development, Marketing, and Customer SuccessMaintain and manage all activities in the CRM system, preferably HubSpotIdentify customer needs and pass qualified opportunities to the sales teamSupport the enhancement of sales processes and outreach strategies

Your Role:Your primary focus will be overseeing and coordinating electrical trades on construction sites from the owner's perspective and as part of a planning company.You will collaborate closely with our local construction supervision team and colleagues.You are responsible for ensuring adherence to deadlines, quality standards, and budget constraints.You will work in close partnership with planning teams, clients, and contractors.You will document construction progress and participate in site meetings and inspections.You will collaborate effectively with other departments within the team.

Step into a management role at McDonald’s Österreich, where your leadership skills will shine. As a Team Manager, you will be responsible for guiding and motivating your team, ensuring exceptional customer service, and driving operational excellence. Join us to make a difference in a fast-paced environment while developing your career in leadership.